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The job profile for this position is Actuarial Lead Analyst, which is a Band 3 Contributor Career Track Role with Cigna Health and Life Insurance Company.
Responsibilities-
* Perform actuarial research and develop actuarial assumptions for global healthcare insurance company.
* Develop and maintain profit studies, pricing strategies and policies.
* Support preparation of financial forecasts to achieve profitability and growth goals.
* Hybrid Work Schedule.
Qualifications-
Position requires a Bachelor's degree in Actuarial Science, Mathematics, or a closely related field.
Must have passed at least 3 Society of Actuaries (SOA) exams towards ASA/FSA certification.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.
We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support.
Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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Type: Permanent Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:19
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Onsite Health Coach - Behavioral Health - Evernorth - Washington DC
Our Custom Coaching program connects employees with a highly skilled wellness coach for face-to-face sessions.
Coaches take a holistic approach to help employees set and accomplish goals, manage chronic conditions and encourage healthy behaviors.
We are seeking a compassionate and skilled Behavioral Health Coach to support individuals in achieving their mental well-being and personal development goals.
This role focuses on guidance, motivation, and skill-building rather than clinical diagnosis or therapy.
As a coach, you will empower clients to navigate life's challenges, enhance resilience, and build healthy habits through a whole-person approach to behavioral health.
Here's more on how you'll make a difference with our patients :
• Provide onsite face-to-face one-on-one and group coaching and support to individuals in areas such as stress management, emotional well-being, self-care, and personal growth.
• Identify customer health education needs through targeted health assessment activities, to include screenings for depression, anxiety and stress.
• Utilize evidence-based techniques like motivational interviewing, cognitive behavioral strategies, and mindfulness practices to encourage behavioral change.
• Collaborate with clients to set achievable goals and action plans tailored to their needs.
Empowering clients to become an active participant in their own health outcomes.
• Identify when clients may need clinical intervention and refer them to appropriate care when necessary.
• Assist Customer in overcoming barriers to better health.
• Utilize biometric values and motivational interviewing techniques to collaborate with customers to drive to improve clinical outcomes.
• Lead and support a variety of Health and wellness promotional activities to include, delivering educational workshops, wellness programs, or digital content to support behavioral health initiatives.
•Provide support for health-related site events, which include open enrollment, wellness committee facilitation, health fairs, etc.
• Maintain accurate and confidential client records in accordance with company policies and ethical guidelines.
• Stay informed on the latest behavioral health research, coaching methodologies, and best practices.
Required Qualifications :
• Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion with a behavioral health focus.
(Experience in coaching, counseling, wellness or behavioral health settings.)
• Bachelor's Degree requiredin a health-related field.Behavioral health focused degree (psychology, social work, behavioral science or public health) preferred.
Master's degree preferred
• Current ACLS/BLS/CPR/AED Certification or ability to obtain during onboarding
• Familiarity/experience with PHQ
• Motivational interviewing and SMART goals
• High energy level,...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:18
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LOCATION: HYBRID position aligned to the Mid-Atlantic market.
Must reside in Maryland, DC or Virginia.
The Manager, Network Management serves as an integral member of the Provider Contracting Team and reports to the AVP, Provider Contracting.
This role assists in developing the strategic direction and management of the day to day contracting and network management activities for a local given territory.
DUTIES AND RESPONSIBILITIES
* Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers (e.g., Hospital systems, Ancillaries, and large physician groups).
* Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy.
* Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management.
Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service.
* Manages strategic positioning for provider contracting, develops networks and identifies opportunities for greater value-orientation and risk arrangements.
* Contributes to the development of alternative network initiatives.
Supports and provides direction to develop network analytics required for the network solution.
* Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position.
* Creates and manages initiatives that improve total medical cost and quality.
* Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives.
* Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms.
* Creates "HCP" agreements that meet internal operational standards and external provider expectations.
Ensures the accurate implementation, and administration through matrix partners.
* Assists in resolving elevated and complex provider service complaints.
Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues.
* Manages key provider relationships and is accountable for critical interface with providers and business staff.
* Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape.
* Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance.
* May provide guidance or expertise to less experienced specialists.
POSITION REQUIREMENTS
* Should possess a bachelor degree; preferably in the areas of Finance, Economics, Healthcare or Business related.
Significant industry experience will be considered in lieu ...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:17
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Behavioral Health Counselor- LMFT LCSW LPC- Evernorth- San Diego, CA
The Onsite Behavioral Health Counselor is responsible for counseling individuals to diagnose and treat mental health disorders.
The responsibilities also include referring clients to specialists, monitoring progress during treatment and creating a comfortable environment where clients can be treated.
This BH professional will treat clients with emotional, behavioral and mental disorders.
They may work in conjunction with psychologists and psychiatrists, and refer patients to these specialists as they see fit.
Responsibilities and Essential Functions
* Conduct regular appointments with clients who wish to converse with a mental health professional
* Establish positive and trusting relationships with clients
* Screen and assess patients for common mental health and substance use disorders, leveraging evidence based tools
* Provide patient education about common mental health and substance use disorders, as well as available evidenced based treatments.
* Implement various treatments and protocols to provide guidance and appropriately address client situations using evidenced based techniques
* Continually assess client situations and provide the proper ongoing treatments
* Educate and involve family members or other loved ones in the treatment process when necessary
* When required, partner with plan and community resources to make referrals to outside sources or agencies that can augment or better address their specific needs
* Coordinate care after an acute event including emergency department presentation or inpatient admission in collaboration with the patient's provider and population health team
* Coordinate with patient's care plan team in order to ensure holistic care
* Maintain the strictest confidentiality of each and every client situation
* Maintain all required licenses and the appropriate insurance
* Participate in clinical team meetings as assigned
* Ability to work in the office in San Diego, CA
Minimum Qualifications
* LCSW, LPC or LMFT
* Current, unrestricted license(s) in California; additional state licenses a plus
* Must have an Independent License
* Must have at least 2 years of therapy experience
* Experience with population management
The position is based in the office in San Diego, CA
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure.
That's why you'll enjoy a comprehensive range o...
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Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:17
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Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
031756 Senior Treasury Analyst - fixed term contract (6 months) (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 35 countries and 200-plus locations.
Our Vision
Be the best performing customer service company in the world.
Our Purpose
We create packaging solutions for life’s essentials.
Rove Overview
Applies advanced knowledge within the Treasury field.
Manages projects/processes and works independently.
Handles difficult and sometimes complex issues.
Responsible for but not limited to activities such as cash management strategy, foreign exchange (FX) transactions and long term debt management.
Typically possesses Bachelor's degree (or equivalent) and 4-8 years of experience.
CTP preferred.
Key Responsibilities:
* Support management of long term debt and monitor the markets for opportunities to minimize interest rate risk.
* Manage and support intercompany loans and settlements.
* Evaluate bank capabilities and assist in implementation of bank products and services.
* Execute foreign exchange back office by coordinating bank payments and settlements.
* Perform financial analysis for Treasurer and support development of hedging strategy for fixed-rate versus floating-rate debt.
* Support development and execution of cash management strategy.
* Perform analysis to analyze company’s capital structure for various scenarios and support Treasury leadership for any type of capital market transactions.
Apply value-at-risk analysis.
* Identify exposures to hedge and work with the banks and entities to develop hedging strategies.
Limit exposure at a favorable cost through hedging tools, financial structure, and natural operating hedges.
* Monitor foreign exchange transactions and exposure.
Protect foreign cash flow and profits from unreasonable fluctuations in local currencies.
* Provide operations with necessary spot foreign exchange funding.
* Perform other duties as assigned.
Education and Experience:
* Typically possesses Bachelor's degree (or equivalent) and 4-8 years of experience.
CTP preferred.
Knowledge and Skills:
* Solid knowledge and experience in the treasury/ cash management field.
* Excellent technical and analytical skills.
* Excellent interpersonal and communication skills and problem solving skills required with a high level of written communications proficiency.
* Strong ability to multi-task and manage shifting priorities/deadlines.
* Strong attention to detail and accuracy with the ability to work effectively independently and in a team environment.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize t...
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Type: Permanent Location: Budapest, HU-BU
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:14
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Santa Barbara Cottage Hospital seeks a Sterile Processing Technician II for their Sterile Processing department responsible for supporting Sterile Processing operations and its services to other departments in the hospital.
Uses sterile processing techniques to deliver clean/sterile instruments, equipment, and supplies to SPD customers.
QUALIFICATIONS:
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Certifications, Licenses, Registrations:
* Minimum: Certification in Sterile Processing or Certified Registered Central Service Technician (CRCST).
Technical Requirements:
* Minimum: Background knowledge with respect to the care and handling of instrumentation as well as familiarity with sterilization processes.
* Preferred: computer skills.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education.
Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system.
Our mission is to serve the central coast communities with excellence, integrity, and compassion.
Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first.
We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer.
Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law.
This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee.
Cottage Health is committed to upholding discrimination-free hiring practices.
We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
If you're already a Cottage Health employee, please apply on this link only.
Sterile Processing Unit, Full-Time, 8-Hour, Night Shift, Santa Barbara Cottage Hospital
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Type: Permanent Location: Santa Barbara, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:13
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JOB PURPOSE
Enters and validates professional charges for Cottage Urgent Care locations, professional office visit charges for Cottage professional MD services, and inpatient physician services and surgical procedures.
Evaluates medical records, completes clinical data abstraction and assigns appropriate clinical diagnosis and procedure codes in accordance with nationally recognized coding guidelines for reporting and billing of physician and allied health services.
CDM review, pricing updates and pricing CPT codes.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum: Formalized education that provides knowledge and experience in the following areas: 1) Assigning ICD-10-CM and CPT coding classifications; 2) Medical terminology, anatomy, chemistry, pharmacology, physiology, and disease process 3) medical record keeping principles and practices.
Preferred: Associate's Degree in Health Information Management
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum:
Certified Professional Coder (CPC) or Certified Coding Specialist Professional based (CCS-P) AND a specialty certification through AAPC or AHIMA
Preferred:
Certified Professional Coder (CPC) or Certified Coding Specialist Professional based (CCS-P) AND a specialty certification in Endocrinology, Cardiology, Pediatrics, Behavioral Health, Rheumatology, or Gastroenterology.
TECHNICAL REQUIREMENTS
Minimum:
Preferred: Experience using Epic Electronic Health Record and use of Optum Encoder
YEARS OF RELATED WORK EXPERIENCE
Minimum: 2 years of professional coding experience
Preferred: 4+ years coding for professional services, including procedure and surgical cases
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education.
Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system.
Our mission is to serve the central coast communities with excellence, integrity, and compassion.
Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first.
We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer.
Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law.
This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee.
Cottage Health is committed to upholding discrimination-free hiring practices.
We st...
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Type: Permanent Location: Goleta, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:13
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Together We Innovate.
Together We Change.
Together We Lead.
Together We Change.Are you a detail oriented and process driven worker that has a real passion for making things happen? Do you take pride in your ability to understand plans and execute them at a high-level with the dream to do that at a Fortune 200 company? If so, Altria Group Distribution Company wants to connect with you to discuss our Retail Merchandising Associate role!
What you will be doing:
* Altria Group Distribution Company (AGDC) is currently seeking a qualified Retail Merchandising Associate to join our team.
As a Retail Merchandising Associate with Altria, you will provide superior execution to build the best in-store experience for consumers.
* You will be responsible for the below:
+ Deliver superior execution of the merchandising elements of trade programs at retail
+ Place Point of Sale (POS) materials in retail stores to support trade programs, product and promotional initiatives and merchandise product where necessary
+ Reset in-store merchandising fixtures by following a plan-o-gram.
Resets include temporarily removing existing products, labeling for planned product and placing product back in fixtures.
+ Repair and replace damages or broken shelf and signage components on existing in-store merchandising fixtures, where applicable
+ Manage your inventory of POS to ensure you have necessary materials for merchandising execution
+ Count on hand product inventory in retail stores
+ Ensure consistent and quality data collection
+ Use systems and tools to improve our overall decision making
+ Execute plans visiting more stores to improve our efficiency and customer contacts
+ Provide feedback on the development and execution of market plans
+ Promote a culture of engagement, collaboration, and inclusion and model inclusive behaviors
What we want you to have:
* A high school diploma or equivalent is required
* Ability to follow specific instructions and complete a series of tasks, with strong attention to detail
* Strong organization and time management skills
* Courteous and professional communication while interacting with co-workers and customers and can remain calm and objective in occasionally tense situations
* Work independently and adapt to changing direction and tasks from one store to the next
* Proficient at using a computer for planning, recording and transmitting information, and communication through email and similar platforms
* Proficient in Microsoft Excel and Outlook
Compensation and Benefits
In addition to the opportunity to apply and develop your skills we offer an excellent compensation and benefits package, including the following:
Competitive salary is $49500 - $52000/ annually with annual incentive compensation by target:
* Medical, dental and vision benefits for employees, spouses or do...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:11
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Together We Innovate.
Together We Change.
Altria Group Distribution Company is currently seeking a qualified Sales Manager to join our Field Sales Force.
As a Sales Manager with Altria, you'll have the opportunity to influence our industry in our ever-changing landscape.
The hardworking diverse leaders we seek are responsible for handling an assigned sales territory, averaging $15 million in annual revenue, comprised of approximately 130 established retail accounts in a non-commission sales environment.
Upon completion of our comprehensive and hands-on sales training program, Sales Managers will be challenged and empowered to.
What you will be doing:
* Handle sales and distribution within a given geography, including merchandising as needed
* Responsibly sell company initiatives to retail partners including: promotions, new brands, inventory management and pricing strategies
* Consult, advise and engage with retail partners on category management and business analytics to help improve the performance of their business
* Develop innovative ways to improve business performance through data analysis, brand marketing, product placement and purposeful planning
* Develop and utilize systems to track, measure and analyze progress against key marketing initiatives and other business metrics
* Grow leadership capability through ongoing comprehensive training and high impact experiences
What we want you to have:
* A Bachelor's Degree or meaningful sales experience
* Ability to build sales plans and handle time effectively
* Ability to communicate ideas and concepts to influence business partners
* Collaborate well in a team environment and develop account relationships
* Utilize analytics to evaluate market opportunities and impact business performance
* Provide innovative & creative solutions to business challenges
* Strong dedication to individual growth and leadership development
Compensation and Benefits
Competitive salary range is $70,900 - $103,900 / annually with an annual incentive compensation by target
* Medical, dental and vision benefits for employees, spouses or domestic partners and eligible dependents
* Deferred Profit-Sharing (DPS) Plan:
+ Company Contribution: After one year of service, you are eligible to receive a total company contribution to the DPS Plan of 13%-17% of your base salary!
+ An annual Profit-Sharing contribution of 8, 10, or 12%, depending on Altria Group's earnings per share growth.
+ An annual Supplemental contribution of 5%.
+ Personal Contribution: From your hire date, you can generally contribute up to 35% of your base salary (pre-tax, after-tax and/or Roth) to the DPS Plan, subject to IRS contribution limits.
+ Company Match: If you contribute to the DPS Plan, you will be eligible to receive a dollar-for-dollar match on what you contribute, up to 3% of your base salary, from your hire date...
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Type: Permanent Location: Paris, US-TN
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:10
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Together We Innovate.
Together We Change.
Altria Group Distribution Company is currently seeking a qualified Sales Manager to join our Field Sales Force.
As a Sales Manager with Altria, you'll have the opportunity to influence our industry in our ever-changing landscape.
The hardworking diverse leaders we seek are responsible for handling an assigned sales territory, averaging $15 million in annual revenue, comprised of approximately 130 established retail accounts in a non-commission sales environment.
Upon completion of our comprehensive and hands-on sales training program, Sales Managers will be challenged and empowered to.
What you will be doing:
* Handle sales and distribution within a given geography, including merchandising as needed
* Responsibly sell company initiatives to retail partners including: promotions, new brands, inventory management and pricing strategies
* Consult, advise and engage with retail partners on category management and business analytics to help improve the performance of their business
* Develop innovative ways to improve business performance through data analysis, brand marketing, product placement and purposeful planning
* Develop and utilize systems to track, measure and analyze progress against key marketing initiatives and other business metrics
* Grow leadership capability through ongoing comprehensive training and high impact experiences
What we want you to have:
* A Bachelor's Degree or meaningful sales experience
* Ability to build sales plans and handle time effectively
* Ability to communicate ideas and concepts to influence business partners
* Collaborate well in a team environment and develop account relationships
* Utilize analytics to evaluate market opportunities and impact business performance
* Provide innovative & creative solutions to business challenges
* Strong dedication to individual growth and leadership development
Compensation and Benefits
Competitive salary range is $70,900 - $103,900 / annually with an annual incentive compensation by target
* Medical, dental and vision benefits for employees, spouses or domestic partners and eligible dependents
* Deferred Profit-Sharing (DPS) Plan:
+ Company Contribution: After one year of service, you are eligible to receive a total company contribution to the DPS Plan of 13%-17% of your base salary!
+ An annual Profit-Sharing contribution of 8, 10, or 12%, depending on Altria Group's earnings per share growth.
+ An annual Supplemental contribution of 5%.
+ Personal Contribution: From your hire date, you can generally contribute up to 35% of your base salary (pre-tax, after-tax and/or Roth) to the DPS Plan, subject to IRS contribution limits.
+ Company Match: If you contribute to the DPS Plan, you will be eligible to receive a dollar-for-dollar match on what you contribute, up to 3% of your base salary, from your hire date...
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Type: Permanent Location: Southaven, US-MS
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:08
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Together We Innovate.
Together We Change
Altria Group Distribution Company is currently seeking a qualified Sales Manager to join our Field Sales Force.
As a Sales Manager with Altria, you'll have the opportunity to influence our industry in our ever-changing landscape.
The hardworking diverse leaders we seek are responsible for handling an assigned sales territory, averaging $15 million in annual revenue, comprised of approximately 130 established retail accounts in a non-commission sales environment.
Upon completion of our comprehensive and hands-on sales training program, Sales Managers will be challenged and empowered to.
What you will be doing
* Handle sales and distribution within a given geography, including merchandising as needed
* Responsibly sell company initiatives to retail partners including: promotions, new brands, inventory management and pricing strategies
* Consult, advise and engage with retail partners on category management and business analytics to help improve the performance of their business
* Develop innovative ways to improve business performance through data analysis, brand marketing, product placement and purposeful planning
* Develop and utilize systems to track, measure and analyze progress against key marketing initiatives and other business metrics
* Grow leadership capability through ongoing comprehensive training and high impact experiences
What we want you to have
* A Bachelor's Degree or meaningful sales experience
* Ability to build sales plans and handle time effectively
* Ability to communicate ideas and concepts to influence business partners
* Collaborate well in a team environment and develop account relationships
* Utilize analytics to evaluate market opportunities and impact business performance
* Provide innovative & creative solutions to business challenges
* Strong dedication to individual growth and leadership development
Compensation and Benefits
Competitive salary range is $70,900 - $103,900 / annually with an annual incentive compensation by target
* Medical, dental and vision benefits for employees, spouses or domestic partners and eligible dependents
* Deferred Profit-Sharing (DPS) Plan:
+ Company Contribution: After one year of service, you are eligible to receive a total company contribution to the DPS Plan of 13%-17% of your base salary!
+ An annual Profit-Sharing contribution of 8, 10, or 12%, depending on Altria Group's earnings per share growth.
+ An annual Supplemental contribution of 5%.
+ Personal Contribution: From your hire date, you can generally contribute up to 35% of your base salary (pre-tax, after-tax and/or Roth) to the DPS Plan, subject to IRS contribution limits.
+ Company Match: If you contribute to the DPS Plan, you will be eligible to receive a dollar-for-dollar match on what you contribute, up to 3% of your base salary, from your hire date.
...
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Type: Permanent Location: Fayetteville, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:07
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At CDAO (Chief Data Analytics Office), we drive our firm's strategic investments in AI/ML and data-oriented tools and capabilities.
Our Platform Engineering team is at the forefront of building innovative platforms, automating infrastructure operations, and enabling Agentic-based AIOps platforms.
Our mission is to enhance scalability, security, and reliability for CDAO-hosted managed services.
As a Principal Software Engineer (Cloud Platforms) within JPMorgan Chase, you will be responsible for providing technical direction and collaborating with an agile team to improve, develop, and deliver tools and platform products in a secure, stable, and scalable manner.
Your advanced technical abilities and interpersonal skills will be utilized to work with partners and stakeholders across the organization, promoting top-tier results across various cloud tooling and platform development initiatives.
Your role will be pivotal in promoting performance optimization and efficiency improvements across the entire engineering organization by building, enhancing, and operating platforms at scale.
Job responsibilities:
* Provide technical leadership and guidance to the cloud engineering team
* Lead the design and development of the cloud infrastructure offerings and platform tools, ensuring that they are secure, scalable, and reliable
* Stay up-to-date with the latest advancements in cloud technologies and bring in recommendations for adoption and implementation of new tools/technologies
* Develop secure and high-quality production code, perform code reviews and debug issues
* Partner with development teams who create our customer experience to identify and eliminate bottlenecks
* Analyze performance characteristics of systems across our platform and improve resiliency and security posture
* Gather insights and provide actionable intelligence to optimize infrastructure usage and costs
* Design and develop scalable AIOps solutions to support AI/ML and Data Platforms
* Implement data pipelines and workflows to collect, process, and analyze large volumes of platform data in real-time
* Ensure the reliability, availability, and performance of the AIOps platform through effective monitoring and maintenance
* Develop and deploy agentic systems and agents to automate routine tasks and processes, enhancing operational efficiency
Required qualifications, capabilities, and skills
* Bachelor's degree in Computer Science, Data Engineering, or a related field.
* Proven experience in platform engineering, with a focus on AI/ML technologies and IT operations
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Hands-on experience with one or more cloud computing platform providers AWS/Azure/GCP
* Advanced knowledge of Containerization and Container Runtime/Orchestration platforms (Docker/Kubernetes/ECS etc.)
* Hands-on experience with Cloud ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:04
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Ames, US-IA
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:03
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Leveraged Finance comprises JPMorgan's leveraged loan and high yield bond product groups within the firm's Investment Banking Line of Business targeting non-investment grade companies.
These dynamic debt capital markets are instrumental in financing corporate capital requirements, including working capital, capital projects, mergers and acquisitions, leveraged buyouts, and dividend recapitalizations.
As the leading corporate debt house, JPMorgan holds commanding leadership positions in these product specialties.
Transactions involve high-level interaction with senior bankers across product and industry groups as well as with executive management within client firms.
Job Summary
As an Analyst in Leveraged Finance, you will have the opportunity to work with experienced professionals at one of the world's leading global investment banks.
In this role, you will focus on analyzing and identifying optimal and marketable capital structure solutions for our clients.
You will also be responsible for coordinating deals across internal and external parties, including coverage, credit, legal, and client teams.
This role offers you a chance to be at the forefront of our business, making a direct impact on our clients' success.
Job Responsibilities:
* Performing financial modeling and financial statement analysis
* Determining cash flow and asset-based debt capacity based on a wide range of business models
* Driving the preparation of customized term sheets, capital markets and credit approval packages and marketing materials
* Preparing presentation materials and participating in client/investor meetings
* Conducting extensive due diligence on companies, industry and product research as well as comparable analysis
* Coordinating communication across numerous internal and external parties
* Primary responsibility for reviewing all work prepared by analysts including financial models
Required qualifications, capabilities, and skills
* 1 year of experience in Investment Banking, Credit Risk, Big Four experience or related field
* Excellent quantitative and analytical skills with the ability to synthesize large amounts of information and help develop innovative client solutions
Ability to work in a team environment
* Outstanding written and verbal communication skills
* Well organized and able to efficiently manage projects with minimal supervision
* Ability to work well under pressure, multi-task and meet time sensitive deadlines
* Excellent presentation skills; comfortable presenting to client senior management, investors and senior members of the firm
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investmen...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:01
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There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Commercial Investment Banking, you will solve complex and broad business problems with simple and straightforward solutions.
Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
* Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
* Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
* Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
* Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
* Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
* Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
* Supports the adoption of site reliability engineering best practices within your team
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 3+ years applied experience
* Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
* Proficient in at least one programming language such as Python/Java
* Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
* Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
* Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
* Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
* Familiarity with troubleshooting common networking technologies and issues
* Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
* Abilit...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:01
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As a Commercial Real Estate Data Strategy Lead - Executive Director within the Global Banking team, you will be responsible for developing and implementing a comprehensive data strategy and business process integration plan that aligns with our organization's objectives.
You will build strong relationships with business executives and support teams to ensure alignment and collaboration, focusing on creating high-quality data solutions that enhance decision-making and operational efficiency for Global Banking employees.
You will leverage existing data assets and identify new capabilities to promote innovation and continuous improvement in data products and delivery solutions.
Collaboration with senior product, data, technology, and business stakeholders is essential to ensure our data strategy supports the firm's growth and adapts to evolving market conditions.
This role is ideal for a candidate for a passionate data-driven leader skilled in collaborative and bringing innovative solutions to life.
Key responsibilities:
* Develop a comprehensive and user-friendly view of the Commercial Real Estate market and its key drivers.
* Engage with business leadership to prioritize and deliver optimal solutions by utilizing existing data assets and identifying new capabilities, while informing target-state roadmaps.
* Lead the creation and ongoing enhancement of data products and delivery solutions to improve the effectiveness and efficiency of Global Banking employees.
* Collaborate closely with CRE product teams to ensure the data strategy aligns with business objectives.
* Oversee the technical and design aspects of analytical products, dashboards, and other tools on a daily basis.
* Drive initiatives to completion by addressing key issues and providing clear themes and recommendations.
Required qualifications, capabilities and skills:
* 10+ years of CRE industry experience, including deep technical experience with big data platforms and data management organizations.
* Strong design and analytical skills across the AI/Cloud ecosystem (e.g., AWS, Snowflake, Databricks, GPT and Anthropic models)
* Excellent command of the SQL language and strong knowledge of data structures, metadata, knowledge graphs and algorithms,
* Proven experience in managing and developing people, with superior data analysis skills.
* Prior B2B client-facing experience in banking and a passion for data and technology.
* Adaptable team player thriving in dynamic environments, with a passion for Data and AI to create value.
* Exceptional communication, presentation, and leadership skills; adept at engaging stakeholders and working collaboratively in matrixed environments.
* Superior organizational, time management, and multitasking abilities, performing under tight deadlines in fast-paced settings.
* Strong understanding of both back-end and front-end application components.
JPMorganChase, one of the old...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-11 08:11:00
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Step into a pivotal role as a Senior Associate in Finance & Business Management within the Commercial Bank, where your expertise will drive key priorities and support regional leadership.
In this dynamic position, you'll collaborate with senior leaders and cross-functional teams to shape business strategy, implement process improvements, and ensure seamless operations.
Your exceptional communication, analytical, and financial skills will be at the forefront, as you influence decisions and promote business initiatives in a highly visible role.
Leverage your hands-on experience in banking, strategy, and business development to elevate business performance and drive impactful results.
Join us in transforming the future of commercial banking through strategic partnerships and innovative solutions.
As a Vice President in Finance & Business Management within the Commercial Bank, you will be responsible for supporting the regional leadership and promoting key priorities across the Commercial Bank.
You will partner closely with senior leaders and cross-functional teams to promote business strategy and key initiatives, implement continuous process improvements, and ensure smooth operation of the business.
Your role will involve leveraging your communication, analytical, and financial skills in a highly visible position, requiring exceptional promote and energy, solid analytical and financial skills, strong verbal and written communications skills, hands-on experience in banking, strategy and business development, and the organizational agility to influence decisions in a matrixed organization.
Job responsibilities
* Support and partner with regional leadership via tactical, analytic, and strategic assistance to help drive business goals
* Support regional leadership by utilizing data to create business plans and implement strategies to elevate business performance=
* Identifies process improvement and efficiency opportunities and executes end-to-end to meet business objectives
* Leverages operational experience, data tools, and insights to deliver reporting packages and present business results in an effective and efficient manner
* Collaborates with cross-functional teams on national projects and executes initiatives that improve existing processes and align to commercial bank goals
* Supports business management team by tracking KPIs, monitoring progress of various projects and initiatives, and ensuring efficient management and delivery against various asks
* Prepares thorough meeting agendas, gathers necessary data and insight, and forms strategic plans for next steps
* Collects feedback from front and middle office partners, and provides business management representation in respective internal working groups
Required qualifications, skills and capabilities
* 6+ years of relevant work experience in strategy, project management, financial analysis, business management, or sales operations
* Relati...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:59
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As a Vice President on the Global Technology Finance & Business Management team, you will play a critical role in supporting the Enablement Technology CFOs.
You will engage in supporting day-to-day business objectives and shaping the strategic vision of the team.
This role offers the opportunity to work closely with a wide variety of partners and senior business leaders, manage critical deliverables in a fast-paced environment, and contribute to the digital transformation agenda.
Your strong financial acumen, strategic thinking, and leadership skills will be key to your success in this role.
The team believes in a collaborative approach, so relationship building will be key to success in this role.
We are looking for a candidate that can collaborate globally across a diverse set of stakeholders in a dynamic environment.
Job responsibilities:
* Own the core planning and analysis activities such as budgeting, forecasting, and senior management reviews for the Enablement Technology FP&A team.
* Demonstrate strong executive presence and communication skills with the ability to interact and present to senior levels of the organization.
Ability to multitask, prioritize, and deliver under tight timelines.
* Partner with the Enablement Technology Finance & Business Management teams and the Firmwide FP&A team to manage the end-to-end delivery of the Technology budget and forecast.
* Collaborate with stakeholders to deliver on key senior management and external presentations such as quarterly earnings, Investor Day, MBRs and QBRs.
* Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards.
* Collaborate with infrastructure teams to support the digital transformation agenda.
Required qualifications, capabilities, and skills:
* 10+ years of experience in Finance, Accounting, Business Management, or Strategy
* Strong problem-solving skills, leveraging a versatile skillset to identify and recommend ways to address issues with performance, strategy, and organizational effectiveness.
* Exceptional financial modeling and analytical skills, with the ability to analyze large and disparate data sets and synthesize them into clear conclusions.
* Strong relationship and interpersonal skills, along with the ability to interact with senior business and functional executives.
* Strong communication, executive storytelling, and presentation skills, both written and verbal.
* Proficiency in PowerPoint and Excel; high level of detail orientation.
* Proven experience delivering timely, high quality presentations and/or reporting for various projects with competing priorities.
* Capable of exercising leadership; willing to make challenging decisions and high energy, proactive, strategic thinker with excellent ability ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:59
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Farmington Hills, US-MI
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:58
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You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments.
You have found the right team
As a Business Development Representative in the Small & Medium-Sized Business Organization (SMB Payments), you will be at the forefront of cultivating new business opportunities and building lasting relationships within business banking.
You will leverage your expertise to recommend tailored solutions that meet the unique needs of our clients, while adhering to regulatory requirements and risk management protocols.
You will work with internal partners to ensure successful implementation and product ramp-up and protect the firm by following sound risk management protocols and adhering to regulatory requirements.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services.
We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.
Together, J.P.
Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S.
The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job Responsibilities
* Cultivate new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
* Identify and self-source client opportunities by building and utilizing referral networks and centers of influence to pursue potential new business clients
* Serve as a trusted advisor, leveraging core knowledge to recommend and promote banking and payment processing solutions to clients, ensuring a seamless client experience across Chase
* Conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
* Complete analysis to competitively identify and price Chase products and services for profitability, maintaining detailed and accurate electronic sales records and preparing sales reports as required
* Negotiate leveraging customized proving models with clients to close business
* Work with internal partners to ensure successful implementation and product ramp-up
* Protect the firm by following sound risk management protocols and adhering to regulatory requirements, working directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
Required Qualifications, Skills, and Capabilities
* Strong knowledge of the merchant services indu...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:56
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Job Description
At J.P.
Morgan Chase, we are building an enterprise-grade AI/ML Data Platform that enables scalable, secure, and responsible machine learning across the firm.
We are seeking a Lead Software Engineer with a strong background in software development and platform engineering to help drive the Test Engineering Program-a strategic initiative focused on building robust, intelligent validation frameworks and infrastructure that power our ML and data products.
This is a software engineering role embedded in quality and reliability initiatives.
You'll architect and develop tools, services, and automation that elevate platform assurance across large-scale distributed systems.
If you're passionate about platform quality, CI/CD excellence, infrastructure-as-code, and bringing engineering rigor to validation, this is your opportunity to make a major impact.
Key Responsibilities
• Design and build high-performance tools and services to validate the reliability, performance, and correctness of ML data pipelines and AI infrastructure.
• Develop platform-level test solutions and automation frameworks using Python, Terraform, and modern cloud-native practices.
• Contribute to the platform's CI/CD pipeline by integrating automated testing, resilience checks, and observability hooks at every stage.
• Lead initiatives that drive testability, platform resilience, and validation as code across all layers of the ML platform stack.
• Collaborate with engineering, MLOps, and infrastructure teams to embed quality engineering deeply into platform components.
• Build reusable components that support scalability, modularity, and self-service quality tooling.
• Mentor junior engineers and influence technical standards across the Test Engineering Program.
Required Qualifications
• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
• 5+ years of hands-on software development experience, including large-scale backend systems or platform engineering.
• Expert in Python with a strong understanding of object-oriented programming, testing frameworks, and automation libraries.
• Experience building or validating platform infrastructure, with hands-on knowledge of CI/CD systems, GitHub Actions, Jenkins, or similar tools.
• Solid experience with AWS services (Lambda, S3, ECS/EKS, Step Functions, CloudWatch).
• Proficient in Infrastructure as Code using Terraform to manage and provision cloud infrastructure.
• Strong understanding of software engineering best practices: code quality, reliability, performance optimization, and observability.
Preferred Qualifications
• Exposure to machine learning workflows, model lifecycle management, or data engineering platforms.
• Experience with distributed systems, event-driven architectures (e.g., Kafka), and big data platforms (e.g., Spark, Databricks).
• Familiarity with banking or financial domain use cases, including data governance and complia...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:55
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You are passionate about the travel industry, enjoy problem-solving, and share our common goal: to help our customers plan and book luxury travel with ease.
Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Advisor, you will support both internal and external customers with questions related to travel reservations and more complex situations.
Demonstrating problem-solving skills and functioning as a service specialist, you will take the necessary steps to recognize, research, and resolve issues through diagnosis and discussion of a particular problem with a focus on delivering service excellence.
You will proactively work with external providers to negotiate an appropriate resolution and to minimize costs in a timely manner, while ensuring a seamless customer experience.
Job responsibilities:
Respond to customer inquiries related to travel arrangements and resolve issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics
* Collaborate with internal teams to troubleshoot, learn, and deliver timely resolutions holding a high regard for accuracy
* Maintain a knowledge of all client programs, products, and procedures and support various on-line booking tools and knowledge of multiple websites
* Effectively negotiate with vendors and external customers to reach an acceptable resolution for all parties including issues with loyalty points, redemptions, program exceptions, waiving of fees, etc.
* Maintain high levels of call quality based on outlined criteria; maintain appropriate level of confidentiality regarding information shared and observed.
Keep immediate supervisor fully informed of all issues or unusual matters of significance and take prompt corrective action where necessary or provide suggestions for alternative courses of action
* Assist other Travel Advisors with questions on a real-time basis related to traveler policies and different booking applications, coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a database used for tracking purposes
* Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service levels
Required qualifications, capabilities, and skills:
* High School Diploma or equivalent
* Two or more years of experience in the travel industry to include intermediate to advanced knowledge/proficiency of the Global Distribution System (GDS) and/or other technology platforms including self-booking tools
* Demonstrate effective communication and interpersonal skills to effectively manage internal and external customer issues.
* Working knowledge of appropriate Microso...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:55
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Welcome to JPMorgan Chase.
If you are looking to make a global impact in a fast-paced and dynamic environment- you've found the right role.
You will be engaging with multiple internal and external partners to develop and execute on key initiatives, focus on operational risk excellence & control mitigation to manage continuous changes in the regulatory landscape.
As a Control Management Vice President within the Control Management Team, you will be responsible for maintaining a sustainable and disciplined end-to-end control environment for the line of business.
You will identify and escalate issues with urgency and collaborate with the Business to ensure timely remediation.
Your role involves assisting in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities
* Serve as a trusted control advisor to the Front Office, preparing it for examinations and audits.
* Liaise with other functions to represent the Front Office's interests in control and regulatory initiatives.
* Conduct timely reviews of incidents with key stakeholders to agree on root causes and deliver appropriate control deep dives and remedial actions.
* Evaluate and perform an end-to-end analysis of the business's risk and control environment to identify significant gaps and weaknesses.
* Determine the root cause of control breaks and lead the development and implementation of Policies and Procedures for Front Office supervision.
* Own and ensure the delivery of strategic control initiatives, including oversight of ad hoc analytical requests, business projects, and business resiliency.
* Review action plans from CORE, ensuring material risks are properly mitigated, and validate execution and closure.
* Steer local and global agendas, working with regional Business Control partners to ensure alignment and effectiveness.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent experience required
* 7+ years of Professional experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business related function/operation
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
* Ability to understand and summarize relevant business data, identifying key messages for Senior Management
* Confident professional with good judgment, maturity, and poise to enable interaction/influencing of senior management
* Well-organized with ability to prioritize multiple tasks and bring tasks to completion within established timeframes
* Have a collaborative style, be flexible, and have an ability to partner with other team members across global time zones
* Strong written and verbal communication skills, including ability to convey complex ideas simply
Preferred qualifications, capabi...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:54
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This is a role where you can make a real difference! Join the Firm-wide Control Management team, which provides a centralized view of all control functions, driving real-time problem detection, escalation, review, and solutions.
As a Vice President in the Payments Controls Organization, you will partner with Management, Risk, and Compliance to oversee audits and regulatory exams, aligning cross-functional support to business priorities and executing the regional payment regulatory agenda.
As a Digital & Design Payment Control Management Vice President within the Commercial & Investment Bank, you will be a member of the Global Digital & Design Controls leadership team.
You will work closely with Business and Functional partners, as well as Regional leadership, to develop, communicate, and implement the Payments end-to-end controls strategy in the region.
Your role involves driving execution of the Digital & Design payment regulatory agenda and leading governance across the program.
Job Responsibilities:
* Drive and lead oversight of the end-to-end system of controls to mitigate risk through engagement, thematic reviews, and risk analysis.
* Conduct regular reviews with senior leadership and stakeholder committees to assess priorities across WP controls teams.
* Lead problem-solving and data-driven decision-making, including process design and target state modeling.
* Identify and proactively manage risks to delivery of end-to-end target operating model strategies.
* Align key stakeholders to influence, build consensus, and achieve objectives.
* Deliver high-quality executive reporting and analytics to support business decisions.
* Create and deliver executive communications, status reporting, and metrics.
* Manage a matrix team, developing skills and capacity to support control responsibilities.
* Oversee primary control responsibilities for all controls impacting Payments in the region.
* Chair regional and governance forums, playing a key escalation role as needed.
* Oversee execution of a regular testing program of the existing control framework.
Required Qualifications, Capabilities, and Skills:
* Relevant industry experience with business management and financial experience.
* Proven ability to operate effectively in a matrix organization.
* Ability to synthesize information and formulate a "story" for Management.
* Attention to detail and ability to create detailed statements from fragmented facts.
* Confident communicator with clear verbal and written updates for all organizational levels.
* Ability to analyze problems and work well in cross-functional teams.
* Solution-oriented, leveraging networks to identify and implement solutions.
* Self-starter with initiative to improve business processes.
* Excellent quantitative and analytical problem-solving skills.
* Experience working with geographically distributed and culturally diver...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:53
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
....Read more...
Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-11 08:10:53
