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Are you energized by a fast-paced environment and passionate about helping customers achieve their homeownership dreams? Join our Proactive Outreach team, where you'll connect potential customers with our expert Home Lending Advisors and play a key role in driving business growth.
As a Proactive Outreach Agent in our Proactive Outreach team, you'll be at the forefront of our lead generation effort, calling customers from various sources, confirming interest for mortgage products, and seamlessly transferring qualified leads to our Home Lending Advisors.
You'll thrive in a dynamic, customer-centric team that values collaboration, adaptability, and a commitment to excellence.
Why You'll Love This Role:
* Be part of a high-energy team that makes a real impact for customers and the business.
* Develop your skills across sales, customer service, and mortgage operations.
* Work closely with multiple departments and build strong professional relationships.
* Grow your career: At Chase, we're committed to your professional development.
This role offers a strong foundation for advancement into other areas of mortgage banking.
You'll learn from experienced professionals and explore a variety of career paths within our organization
Job Responsibilities
* Efficiently manage and prioritize a variety of lead types, ensuring timely follow-up and transfers to Home Lending Advisors
* Initiate contact with potential customers, provide information, and assist in connecting them with the right advisor
* Respond to customer application leads, address inquiries, and facilitate smooth transitions
* Leverage multiple shared mailboxes and systems, maintaining data integrity and quality for all records
* Foster strong relationships with internal partners and customers through real-time communication and follow-up
* Contribute to the development and refinement of procedures, templates, and job aids to enhance lead management
* Partner with the Sales teams to support overall objectives and foster a cooperative, dynamic work environment
* Ensure all activities comply with relevant regulations and company policies
* Demonstrate a commitment to customer service through helpful, empathetic, and positive interactions
Work Schedule
Candidates must be willing and able to work schedules that support our Sales Teams' operating hours, which includes certain holidays and weekends.
Required Qualifications, Capabilities and Skills
* Ability to work effectively in a team environment, prioritizing support, service, and business needs
* Willingness to take on new tasks and responsibilities as business needs evolve
* Thrive in a fast-paced environment and adapt to change
* Proficient in Microsoft Office (Outlook, Excel, Word) and able to work with multiple applications simultaneously
* Strong problem-solving, attention to detail, communication, and listening skills
* Demonstrate helpfulnes...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:51
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will welcome and assist clients that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Meet with branch assigned clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* Ability to work branch hours including weekends and some evenings.
Preferred qualifications, capabilities, and skills
* College degree or military equivalent.
* Experience adhering to banking policies, procedures, and regulatory r...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:50
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The Executive Dining Communications Specialist is the crucial point of contact between Planning and Operations owning change communications and updates for the operations teams-to drive on time, error free execution.
This position will also manage formatting and printing of menus and signage, coordinate Rockefeller Client Center - wide communications, announcements, and will provide project support as needed.
As an Executive Dining Communications Specialist in the client center, you will champion seamless change communications and timely updates for operations teams, ensuring flawless execution.
You will expertly manage menu and signage formatting and printing, coordinate Rockefeller Client Center-wide communications and announcements, and provide essential project support to drive operational excellence and elevate the client experience.
Job responsibilities
* Effectively serve as the single point of contact between Planning and Operations for all change updates and confirmations.
* Promptly handle last-minute and urgent requests in real time; prioritize, assign, confirm handoffs, and escalate risks as needed.
* Consistently coordinate and maintain a clear communications cadence for announcements.
* Accurately oversee formatting and printing of menus and signage, ensuring brand consistency and timely delivery to service locations.
* Diligently monitor communication channels and relay only critical, actionable updates to support seamless operations.
* Reliably ensure service quality standards are met for a best-in-class client experience.
* Efficiently oversee daily service plans and delegate assignments.
* Proudly uphold JPMC Client Dining standards for service, appearance, and conduct; promote positive public and employee relations.
* Actively foster teamwork and a positive work environment within Client Centers.
* Responsively resolve guest complaints and issues, escalating to the General Manager as needed.
* Proactively seek process improvements to enhance quality and outcomes.
Required qualifications, capabilities and skills
* Demonstrably possess 3+ years of fine dining and/or luxury hotel experience.
* Consistently show commitment to excellence in all aspects of service and operations.
* Passionately embrace food and the hospitality industry, driving superior guest experiences.
* Competently apply strong computer skills and knowledge of Microsoft Office 365
Preferred qualifications
* Effectively bring 3+ years of management experience, preferably in a multi-outlet establishment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business bankin...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:49
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As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
As an Executive Director in Consumer and Community Banking Card, you will lead governance and oversight for card acquisitions risk-integrating forecasting, monitoring, and cross-functional controls to ensure consistent execution and strong risk outcomes across the Card Acquisitions organization.
Your passion for risk rigor, structured problem-solving, and executive communication will thrive here.
Job Responsibilities:
* Lead Investment Review Forum loss forecasting for marketing valuations, partnering with Marketing and Finance to produce high-quality, forward-looking loss estimates for acquisitions vintage forecasts that inform investment decisions.
* Own centralized monitoring and analytics for Card Acquisitions Risk, including control reporting, executive MIS, and strategy performance monitoring with guardrails and test-and-learn oversight.
* Drive cross-team initiatives and controls that enable responsible risk management, including qualitative model governance, regulatory and exam readiness, internal control frameworks, and audit reporting.
* Establish and enforce consistent execution standards across acquisitions strategies, ensuring alignment with risk appetite, policy, and model/analytics controls.
* Build and automate executive-ready reporting, distilling complex analyses into clear insights, trends, and action plans for senior stakeholders.
* Coordinate with product, risk, finance, and marketing partners to resolve issues, close control gaps, and drive continuous improvement across forecasting, monitoring, and governance routines.
* Anticipate regulatory expectations; maintain strong documentation, and evidence for audits/exams.
* Mentor analysts and promote a culture of data-driven decisioning, operational excellence, and risk accountability.
Required Qualifications, Skills and Capabilities
* 10+ years in risk management, credit risk, card acquisitions, finance, or analytics roles with demonstrated ownership of forecasting, Management Information Systems, or governance programs.
* Strong quantitative and analytical skills; proficiency with SQL/SAS/Python and data visualization tools; comfort translating technical outputs into business decisions.
* Demonstrated experience partnering across Finance and Marketing to connect loss forecasting to valuation and performance outcomes.
* Hands-on experience with control frameworks, qualitative models, issue management, audits/exams, and regulatory engagement.
* Exceptional communication and stakeholder management skills; ability to influence senior leaders and drive consensus.
* Structured problem-solv...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:49
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Doylestown, US-PA
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:48
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coach and mentor the branch team by providing training on products and services.
* Works together with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
* Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JP Morgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for...
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Type: Permanent Location: Commack, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:47
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Join JPMorganChase Consumer and Community Banking Controls to build modern, scalable SharePoint and Microsoft 365 solutions that strengthen our control environment, automate reporting, and elevate collaboration across the business.
In this role, you'll partner with stakeholders to turn requirements into secure, data-driven dashboards and workflows-leveraging tools like Power Automate/Power Apps, HTML/JavaScript, and Alteryx to improve efficiency, reduce risk, and enhance the end-user experience.
Join JPMorganChase Consumer and Community Banking Controls to build modern, scalable SharePoint and Microsoft 365 solutions that strengthen our control environment, automate reporting, and elevate collaboration across the business.
In this role, you'll partner with stakeholders to turn requirements into secure, data-driven dashboards and workflows-leveraging tools like Power Automate/Power Apps, HTML/JavaScript, and Alteryx to improve efficiency, reduce risk, and enhance the end-user experience.
Consumer and Community Banking (CCB) is the U.S.
consumer and commercial banking business of JPMorgan Chase & Co.
(NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide.
Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk.
The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
This position is required to analyze business needs, propose automated reporting solutions to save cost and minimize risk while complying with all of the established controls.
Once an agreement is made on the solution to be implemented, you will design and build the solution and perform QC before implementing the solution.
Duties may also include generation of regular and special reports and recommendation of changes in methods or procedures to increase efficiency and productivity.
This role is part of the Technology and Solutions team within CCB Controls, focusing on SharePoint Solutions.
The position involves designing, developing, and maintaining SharePoint-based solutions to support control functions, drive process efficiency, and enhance collaboration.
The role also leverages supplemental applications and skillsets (such as HTML, JavaScript, Alteryx, InfoPath, SharePoint Designer, Power Automate, and Power Apps) to build solutions, improve processes, and enhance user experiences.
Job responsibilities:
* Design, develop, and maintain advanced Sh...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:47
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Private Client Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service to a select group of Chase's affluent clients, as well as other branch clients.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
Share the value of Chase Private Client with eligible clients.
* Actively manage assigned clients and their banking relationships through an advice-based approach to recommend the best products and services for their financial needs.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adheres to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships.
* 1+ year Branch Banking Banker or equivalent experience in Financial Services sales experience with proven success in acquiring new clients, deepening relationships, and revenue generation.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to resolve client issues quickly and effectively with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, ...
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Type: Permanent Location: Bedminster, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:46
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As a Room Concierge Associate in the Conference and Client Center team, you manage all incoming reservation requests for Conference and Client Center spaces, ensuring accurate entry of initial event information into the Event Management System (EMS).
You will serve as the first point of contact for clients seeking to book meeting rooms, conferences, trainings, and events, providing a seamless and high-touch customer experience.
The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to communicate effectively with clients and internal partners.
Step into a pivotal role where you are the gateway to exceptional client experiences.
You will expertly manage all reservation requests for our Conference and Client Center spaces, ensuring every event detail is flawlessly captured in our Event Management System (EMS).
You'll be the trusted first point of contact for clients booking meetings, conferences, trainings, and events-delivering a seamless, high-touch service that sets the standard for excellence.
We're seeking a dynamic professional with outstanding organizational skills, meticulous attention to detail, and a talent for clear, effective communication.
Your ability to build strong relationships with clients and internal partners will drive business success and elevate our brand reputation.
Job responsibilities
* Efficiently process all incoming reservation requests for Conference and Client Center spaces, gathering and entering event details into EMS.
* Promptly serve as the primary contact for clients during the reservation process, delivering timely responses and personalized service.
* Collaboratively work with internal partners in catering, audio-visual, and facilities to ensure all event requirements are captured and communicated.
* Proactively support the team in managing annual meeting requests, including those submitted more than six months in advance.
* Appropriately escalate requests for conferences, trainings, and senior management (OC level) events outside standard booking timelines to the Room Concierge Supervisor.
* Expertly master the use of EMS to detail reservations, review incoming requests, and generate accurate reports.
* Clearly maintain professional correspondence between clients, the Room Concierge team, and other stakeholders throughout the booking process.
* Reliably cover essential reception desk functions, including answering calls, responding to emails, and greeting/escorting clients to their meeting rooms as needed.
* Consistently deliver high-level service to event organizers, developing rapport with LOB administrators and meeting contacts to understand and meet their business needs.
* Diligently prioritize new meeting room reservations from online booking tools, ensuring timely and accurate processing.
Regularly ensure clients are kept informed about the status of their requests and provide available options ...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:46
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Join a high-performing team in New York, where your expertise in client service will drive impactful change for a leading global asset manager.
As a VP Client Service Manager, you'll be the advocate for our clients, ensuring their needs are at the forefront of every decision and delivering best-in-class service across Securities Services.
As a VP Client Service Manager, you will oversee a portfolio of asset manager clients, ensuring exceptional service delivery across Custody, Fund Administration, and Investment Middle Office.
You'll act as the key contact and escalation point, resolve complex issues, and drive operational improvements.
Your role is pivotal in maintaining high standards, influencing business partners, and championing client needs.
Job responsibilities
* Oversee a portfolio of asset manager clients within Securities Services.
* Ensure exceptional service levels for clients and manage their expectations in coordination with business partners.
* Serve as the key contact and escalation point for clients, stakeholders, and the business for all service-related matters.
* Resolve complex client issues promptly and effectively, collaborating across departments to secure business alignment.
* Establish and manage a governance process covering all products, utilizing KPIs and RAG ratings to monitor service levels.
* Improve efficiency and reduce risk by enhancing the operating model and influencing client behaviors.
* Ensure accurate and timely fee billing for all products.
* Define and manage remediation projects to address areas where service is not meeting client expectations.
* Act as the client advocate across the business, driving impactful change and ensuring client needs are prioritized.
* Engage in direct client communication and broker successful outcomes to difficult and complex issues.
Required qualifications, capabilities, and skills
* Experience in client management and presentation, with the ability to develop strong client relationships and lead meetings.
* Strong communication and diplomacy skills, able to influence and manage across a large virtual team.
* Problem-solving skills for complex, dynamic situations requiring in-depth evaluation and stakeholder input.
* Ability to work independently, multi-task under pressure, and prioritize key tasks effectively.
* Attention to detail and pursuit of quality in task completion.
* Leadership skills, taking ownership of issues and holding partners accountable for service delivery.
* Proactive approach to identifying and resolving sub-optimal processes.
* Strong understanding of products and client organizations, including strategy and objectives.
* Appreciation for a diverse workforce, leveraging differences for organizational success.
* Ability to incorporate risk and control parameters into daily activities.
* Self-reliant, results-oriented, and able to maintain a posi...
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Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:45
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Knowledge Management team, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you will lead an AI-powered Knowledge lIfe cycle that improves self-service, reduces contact volumes, and boosts agent productivity through search, conversational experiences, and intelligent content.
You will set vision, prioritize the roadmap, and lead cross-functional teams to deliver measurable outcomes for customers and employees.
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.
As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Collaborate with senior product leaders to define and deliver the Knowledge Management( KM) strategy and roadmap; prioritize the backlog and drive product vision
* Lead AI readiness uplift of knowledge: partner with lines of business, operations, and content owners to implement AI readiness standards (structure, metadata, taxonomy, retrieval augmented generation (RAG) friendly formats), modernize legacy content, and improve governance so knowledgebases are production ready for search, conversational, and agentic AI experiences
* Own enterprise knowledge governance: steward content strategy and lifecycle workflows; partner on tooling to improve authoring velocity, review timelines, and AI readiness scores
* Drive agentic AI use cases: identify high impact automations where tool use and workflows improve time to resolution and knowledge freshness; pilot, measure, and scale across the firmwide knowledge domain
* T...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:44
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Willoughby Hills, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:42
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorganChase within the Consumer & community Banking team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Manage platform strategy and modernization (cloud-first, data-first), including AI enablement for efficiency, anomaly detection, and automation of controls.
* Champion engineering best practices for stream processing (Flink), microservices (Java/Python), API design, CI/CD, observability, and resiliency.
* Leads design of high-throughput, low-latency applications leveraging state-of-the-art machine learning architectures deployed on AWS
* Designs and develops secure, scalable microservices, and reviews and debugs code written by others
* Executes creative software solutions across design, development, and technical troubleshooting, thinking beyond routine approaches to break down complex problems
* Creates architecture and design artifacts for complex components and platform capabilities
* Develops secure, high-quality production code and contributes to engineering best practices across the SDLC
* Designs and implements near real-time streaming and event-driven processing using technologies such as Kafka, Kinesis, and Flink
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve operational stability, resiliency, and performance
* Collaborates as part of a global and diverse team, partnering with users, product partners, and developers to gather requirements, design, implement, and support the platform
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Manage a team of 8-10 varying levels of Software Engineers and matrix across teams
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Experience building highly scalable Java based microservices-based applications
* Practical cloud-native experience on AWS, including building high-throughput services using EKS, ECS/Fargate and S3
* Hands-on experience in high-throughput, near real-time stream processing using Kafka, Kinesis, and Flink (on ECS/EKS where applicable)
* Advanced understanding of agile methodologies, including CI/CD, application resiliency...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:41
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:40
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:40
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Drive the transformation of Consumer & Community Banking as a Principal Domain Architect.
Lead the development of forward-looking architecture strategies that foster innovation and modernization.
Champion the adoption of advanced technologies, including AI, while upholding the highest standards of security and compliance.
Collaborate with senior leaders to shape strategic direction and investment priorities, leveraging your expertise to deliver impactful solutions that advance the business and enhance customer experience.
As a Principal Domain Architect at JPMorgan Chase within Consumer & Community Banking, you are accountable for defining the target architecture for initiatives that cut across multiple products, platforms, and channels.
You will use Domain-Driven Design (DDD) to create clear bounded contexts, domain ownership, and integration contracts, enabling delivery teams to build scalable, secure, and compliant capabilities.
You will also shape the modernization agenda-cloud and platform evolution, API/event-driven integration, and AI-enabled capabilities-while partnering with senior leaders across Product and Technology to align architecture with business outcomes.
Job responsibilities
Target architecture leadership
* Define end-to-end target architectures for Consumer & Community Banking cross-product initiatives, including operating model implications, dependency mapping, and migration strategy.
* Establish reference architectures, patterns, and guardrails for consistent delivery across teams.
Domain-driven design & boundary definition
* Lead domain discovery and modeling workshops with Product, Engineering, Ops, Risk/Controls, and Data stakeholders.
Produce clear bounded contexts, context maps, canonical domain language, and ownership decisions (systems of record, decision rights, data stewardship).
* Define integration patterns and contracts (APIs, events, schemas), and drive adoption across product lines.
Modernization & innovation (including AI)
* Identify modernization opportunities such as decomposition, platform consolidation, cloud/hybrid adoption, resiliency, observability, and data lineage.
* Incorporate emerging AI capabilities responsibly-domain-aware copilots/assistants, intelligent document processing, and decisioning support-while addressing governance, model risk, privacy, and security requirements.
* Partner with engineering teams to pilot innovations, define success metrics, and scale what works.
Executive-level partnership & business alignment
* Translate business strategy into architectural decisions, sequencing, and investment trade-offs.
* Collaborate with senior heads of Product and Technology to shape roadmaps, prioritize capabilities, manage cross-product dependencies, and communicate architecture clearly to technical and non-technical audiences.
Risk, resilience, and controls
Ensure architectures meet expectations for regulatory compliance, security, resil...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:39
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead supporting Corporate Technology, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
* Formal Training or certification with 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
* Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
* Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
Preferred qualifications, capabilities, and skills
* CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader i...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:38
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We are on the lookout for a talented Senior Associate to join our Commercial & Investment Banking Compliance Internal Audit team.
This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence!
As a Senior Associate, you will lead all aspects of the audit lifecycle including, planning, fieldwork, reporting, validation and continuous monitoring.
The role is highly visible and also offers you exposure to senior executives outside of Internal Audit across the bank.
Job responsibilities
* Plan, execute and document audit activities, including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow-up and verification of issue closure
* Work closely with global Audit colleagues in the early identification of emerging control issues and reporting them timely to Audit management and business stakeholders
* Recognize the confidential nature of Internal Audit communications and access to information; you must be disciplined in protecting the confidentiality and security of information in accordance with firm policy
* Partner with stakeholders, business management, other control groups (i.e.
risk management, compliance, fraud prevention), external auditors, and regulators establishing strong working relationships while maintaining independence
* Finalize audit findings and use judgment to provide an overall opinion on the control environment through developing recommendations to strengthen internal controls
* Take ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and take initiative to seek out opportunity for continued learning
* Find ways to drive efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies
* Stay up to date with industry trends to identify opportunities for game changing innovations or strategic partnerships
Required Qualifications, Skills, and Capabilities
* 5+ years of internal or external auditing experience or relevant business experience
* Bachelor's degree (or relevant financial services experience)
* Experience with internal audit methodology and applying concepts in audit delivery and execution
* Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
* Strong interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners
* Strong analytical skills particularly in regard to assessing the probability and impact of an internal control weakness
* Strong verbal and written communication skills, with the ability to present complex issues persuasively
* Demonstrated ability to use advanced te...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:37
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Join the CB Finance team, in partnership with business managers, strategy, and other finance teams, and lead the business and financial analytics for CB and each of its segments and industries.
Be part of a team that provides analyses that lead to public disclosure associated with the business' strategy, financial performance, and industry trends for the Firm's presentations at Earnings, Investor Day, and industry conferences
As a Finance and Business Management Associate on the CB Finance team, you will be responsible for running business and financial analytics and reporting to senior members of the CB sub line of business.
You will be expected to create, maintain and review financial models and analyses (both recurring and ad-hoc) and conduct \"deep dive\" analyses on key issues impacting clients to determine root cause and propose solutions.
Additionally, you will support senior leadership through reporting and creation of insightful presentations as well as partnering on budgeting and forecasting.
You will also take part in building, maintaining, and reviewing recurring and ad hoc financial models and analyses, as well as conducting deep-dive analyses on key client issues to identify root causes and develop actionable solutions
Job responsibilities:
* Assist with the dialogue with senior business leadership as well as stakeholders across the Commercial Bank to provide information on business trends, financial performance, market strategy, competitive landscape and industry trends
* Assist with senior business leader presentations including Executive Management Reports, Quarterly Business Reviews, Investor Day, Town Halls, and CFO offsites
* Support the quarterly earnings processes
* Partner on budgeting and monthly forecasting, analyzing and clearly articulating revenue, expense and balance sheet variances vs actuals
* Develop, consolidate, and present insightful and robust qualitative and quantitative financial analysis for key internal clients including senior management
* Conduct \"deep dive\" analyses on key issues impacting clients/business to determine root cause and propose solutions
* Partner with Business Management and Analytics and Reporting teams to develop insightful reporting, focusing on drivers, and the "so what, now what?" dialogue
* The Associate will also have exposure to senior management and the opportunity to drive value-add change by helping to simplify processes, accelerate automation, and enhance analytics and business support
Required Qualifications, skills, and capabilities:
* BA/BS in Finance, Economics, Accounting and corporate finance
* 2+ years of related experience
* Experience in corporate financial analytics / understanding of key financial statement drivers
* Exceptional analytical, problem solving and project management skills with a proven track record of execution against deliverables; strategic thinker
* Excellent oral & written comm...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:35
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Join a world-class legal team at JPMorganChase, one of the largest asset and wealth managers globally.
Make a direct impact by advising on complex alternative investment products and supporting innovative solutions for institutional and high net worth clients.
As a Vice President, Assistant General Counsel on the J.P.
Morgan Asset Management Private Markets Alternatives Legal team, you will support our multi-billion-dollar alternative investment platform.
The Private Markets business manages strategies across the alternative investment spectrum, including real estate, private equity, private credit, infrastructure, and transportation.
The role includes both the creation of new funds and the maintenance of existing funds.
You will utilize your expertise in open-end and closed-end private funds, and in-depth knowledge of investment management legal issues, including relevant regulations and guidance on investment advisory matters.
The Legal Department at JPMorganChase manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters.
Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services.
As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm.
We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work.
If these values resonate with you, we would like to hear from you.
Job Responsibilities
* Provide legal advice and counsel to J.P.
Morgan Asset Management Private Markets Alternatives with a focus on the real estate and private equity asset classes.
* Provide legal support and advice across private funds, registered alternative investment funds, separately managed account mandates, funds-of-one, employees' securities companies, carried interest vehicles and other products that relate to Alternatives strategies.
* Advise the business on a wide range of legal and regulatory issues relevant to the formation, structuring and management of fund products, including negotiation of side letters and other contracts, as well as transactional work for such products.
* Work closely with other members of the Legal Department and other control functions (e.g., Compliance, Risk) both within the U.S.
and globally to identify and resolve issues.
* Collaborate with professionals across Legal, Compliance, and Risk functions.
* Participate in business committees and collaborate with colleagues across product strategy and development, finance, marketing, portfolio management, Compliance, Risk, and the Legal Department.
* Oversee and manage outside counsel efficiently.
* Coordinate as needed with other divisions of Asset & Wealth Management.
* Provide legal support for...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:33
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Join our team as a Product Delivery Senior Associate in Card Installments UAT Team, where you will play a crucial role in ensuring the quality and reliability of our products.
Your work will directly impact the customer experience by executing testing-related tasks across multiple projects.
Be part of a dynamic team that values precision, collaboration, and innovation.
Job Summary
As a Product Delivery Senior Associate on the Card Installments UAT Team, you will be responsible for executing testing-related tasks across multiple projects, including test execution, defect triaging, and test reporting.
Your role involves ensuring comprehensive test coverage by thoroughly understanding business requirements, defining the testing scope, and assessing the level of effort needed for projects impacting Card Installments and Benefits.
You will manage test execution to verify that the code meets all requirements, handle defect management, and keep all project stakeholders informed of test execution progress and any defects through regular communication and feedback.
Job Responsibilities
* Support and assist the Testing Lead in planning and executing application testing across large, complex, technology-dependent programs and Agile projects that span multiple business functional areas.
* Assist in the planning and execution of application testing, working with test team, product owners, and development team.
* Create and execute test strategies / cases plans and scripts, document defects, and participate in defect triage sessions in Agile framework.
* Manage test execution to verify code validity against all requirements.
* Communicate test execution progress, defect status, and key updates to project stakeholders on a regular basis.
* Support automation of testing efforts by identifying external testing dependencies and contributing to plans that increase the testing team's autonomy over time.
* Partner with technology groups, business partners, project analysts/managers, and offshore resources to ensure seamless testing execution.
* Develop and maintain strong relationships with project stakeholders to ensure effective communication and high-quality outcomes.
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in computer science, a related field of study, or equivalent relevant experience.
* 3+ years of experience in a Quality Assurance or User Acceptance Testing role, with hands-on experience in test execution and defect management.
* Experience in the design of detailed functional and regression test plans, and the creation and execution of test scripts.
* Experience using bug, defect, and issue tracking software such as Jira, HP ALM/QC, or equivalent tools.
* Proven ability to adhere to established testing processes, procedures, methodologies, and metrics.
* Strong time management skills with the ability to multi-task, handle multiple test assignments, and p...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:33
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Shrewsbury, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:32
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The Alternative Lending Product team builds creative new lending products to empower customers to make purchases on their terms.
We are at the forefront of the payments modernization journey, building scalable, resilient, and innovative products which support the growing Connected Commerce portfolio.
As a Vice President Product Manager in the Alternative Lending General Management team, you will lead the Business Readiness, Controls, and Voice of the Customer workstreams which support our complete product portfolio across multiple customer touchpoints.
This primary focus of this role is to support self-service, agent assisted, and Branch operational readiness in preparation for a 0-1 product launch in 2027.
You will work closely with strategy and delivery partners across in these spaces, as well as Legal, Risk, Controls, Compliance, Fraud, Collections, and Alt Lending's Product Operations team.
You will require strong leadership skills, stakeholder management, and the ability to effectively communicate to both human and machine audiences.
Job Responsibilities
* Manage all Operational Readiness activities in preparation for our launch of a new flexible term lending product
* Create and Manage an evergreen suite of Business Readiness documents including FAQs, Training material, and Controls policies & procedures
* Own and Manage the Alternative Lending Controls portfolio to ensure our products and people are operating as expected
* Facilitate a consistent and purposeful feedback loop with support staffs across the Firm to ensure their agents are empowered with the right information to ensure the best customer and agent experience supporting our products
* Build and manage key relationships with stakeholders across Product, Technology, Operations, Risk, Legal, and Compliance
* Champion operational excellence, including quality management, controls, and compliance with firmwide standards
* Foster a diverse and inclusive team environment, mentoring and developing product managers and engineers
Required qualifications, capabilities, and skills
* 7+ years of experience in digital product management, financial services, technology, or project management
* Strong stakeholder management and influencing skills, with the ability to partner across Product, Technology, and Business teams
* Experience preparing products for launch and effectively supporting them post launch
* Excellent written and verbal communication skills, with strong reasoning, organizational, and presentation abilities
* Commitment to diversity, opportunity, and inclusion, with experience building and leading high-performing teams
Preferred qualifications, capabilities, and skills
* Experience supporting cross functional strategic initiatives
* Experience with Lending products and/or servicing these products
* Past support and engagement with a call center environment
* Bachelor's Degree
Applicants must...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:31
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You have spent your career building security controls that scale, designing governance frameworks that actually get adopted, and translating complex risk into engineering requirements that teams can act on.
This role was built for that kind of engineer.
As part of CTO Global Technology Asset Management, you will lead the modernization of how the firm designs, automates, and governs its technology controls - working at a scope and scale that few organizations can offer.
Your contributions will be visible, your impact will be measurable, and the problems you solve will matter.
As a Principal Security Controls Architect at JPMorganChase within CTO Global Technology Asset Management, you will take ownership of one of the most consequential engineering challenges in enterprise security - building the control architecture and asset governance model that determines how a global technology organization measures, enforces, and demonstrates security assurance.
You will reimagine the technology control ecosystem, architect the Control design and automation pipelines that replace manual evidence collection, and establish the governance standards that satisfy both engineering teams and regulatory examiners.
Your influence will extend well beyond your immediate team - shaping how risk is understood and managed across the entire firm.
If you are looking for a role where your engineering decisions have lasting, enterprise-wide impact, this is it.
Job responsibilities
* Define and drive the strategy and roadmap for technology control architecture across Global Technology Asset Management, aligning to regulatory expectations and firmwide security standards
* Establish and enhance an enterprise-grade asset taxonomy including critical metadata, ownership, lifecycle state, and control applicability
* Architect and design control patterns that are reusable and scalable reducing manual processes and improving auditability
* Partner with platform and product teams to embed controls into the asset lifecycle
* Define control coverage and control health metrics, dashboards, and operational mechanisms to measure effectiveness, exceptions, and remediation progress
* Evaluate, select, and implement security/control process/tooling to improve asset transparency, control automation, and evidence quality
* Continually assess new trends in technology and determine implications on the overall security control process
* Drive security engineering thought leadership within the product line
* Champion the firm's culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* 10 years in cybersecurity, security and technology controls, ITAM or related engineering and risk domains, including senior-level leadership and delivery ownership
* Demonstrated experience architecting security and technology controls at scale
* Strong experience with asset inventory, asset lifecycle m...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:30
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Join a team where your engineering expertise directly shapes how Technology/Cyber controls are built, governed, and scaled across a global technology organization.
Here, you will make a direct and meaningful impact, contributing to work that matters at every level of the firm.
As a Senior Lead Security Engineer at JPMorganChase within CTO Global Technology Asset Management, you will be a technical leader responsible for engineering scalable technology controls while also strengthening technology asset governance so that control applicability, evidence, and reporting are consistent and auditable across hybrid environments.
Your work will directly influence how the firm manages risk and maintains trust across its global technology infrastructure.
Job responsibilities
* Design and implement a technology asset governance framework: taxonomy standards, mandatory metadata, ownership and attestation model, lifecycle states, stewardship expectations, and adoption mechanisms
* Define and maintain asset classification and criticality rules (e.g., tiering, criticality, environment, data sensitivity, internet exposure) and map them to control applicability and required evidence
* Lead the design and implementation of reusable control patterns
* Define and advance technology asset taxonomy and mandatory metadata standards
* Establish pragmatic asset governance mechanisms aligned to engineering and risk requirements
* Engineer automated evidence collection and continuous monitoring pipelines
* Translate threat models and risk requirements into testable control requirements and enforceable governance rules
* Partner with Risk, Compliance, and Audit to ensure controls and governance are auditable by design
* Contribute to a team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* 5 years of experience in security engineering, IT asset management, or risk and technology controls, with demonstrated end-to-end delivery ownership
* Demonstrated experience designing and implementing technology controls at scale
* Experience building or operationalizing asset governance and asset management capabilities
* Practical experience with modern engineering practices including CI/CD pipelines, infrastructure-as-code, and automated testing frameworks
* Translate threat models and attack surface analysis into actionable control requirements and auditable governance standards
* Ability to communicate clearly with senior stakeholders and drive alignment across engineering, cybersecurity, and risk partners
Preferred qualifications, capabilities, and skills
* Product mindset (roadmaps, KPIs, adoption) and experience partnering with product owners and managers
* Experience supporting audits and exams with high-quality, repeatable evidence and well-governed exception processes
* Familiarity mapping controls and governance requirem...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-24 08:07:28
