-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:56
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Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:55
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Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:54
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:54
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:53
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:52
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:52
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:51
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:50
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:50
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:49
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:48
-
Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:48
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic i...
....Read more...
Type: Permanent Location: Worcester, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:47
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Essential Duties and Responsibilities:
- Oversee the daily operations of a call center team to ensure performance metrics are met.
- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.
Provide updates to staff regarding these policies and procedures.
- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
- Address inadequate quality issues with Supervisory team in relation to reviews and corrections of calls monitored.
- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.
- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels.
- Monitor call center compliance with ISO standards as applicable.
- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.
- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
- Responsible for identifying and resolving issues, problems, and concerns with employees.
- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.
- Provide direction to staff when complaints are escalated to management level.
• Maintain updated knowledge of the contact center performance requirements and program policies and procedures
• Provide guidance and updates to staff regarding these policies and procedures
• Collaborate with the program management team to ensure open communication, cooperation, and timely issue resolution
• Monitor performance goals and objectives for the contact center staff and complete daily and weekly reports
• Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs
• Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff/workforce management issues, and departmental performance levels
• Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the contact center
• Participate in contact center staff hiring process
• Monitor and evaluate navigator and other direct report performance, write performance appraisals, and provide corrective actions as needed
• Identify and resolve issues, problems, and concerns with employees, including providing direction to staff when complaints are escalated to management level
• Develop and recommend changes to policies, establish procedures, and assist in the implementation of process improvements as needed
• Comply with HIPAA (Health Insurance Portability and Accountability) privacy rules
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant ...
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Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:47
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Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic i...
....Read more...
Type: Permanent Location: Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:46
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Recreation Assistant for NHC Place at the Trace, Assisted Living
NHC Place at the Trace is looking for an enthusiastic, self motivated Recreation Assistant to join our team.
CTRS preferred
QUALIFICATIONS:
High school degree or GED
Ability to work with elderly patients/residents.
Willingness to learn new ideas and skills.
A sense of humor; ability to laugh at success and failure.
Positive attitude and a good team player.
Ability to work with partners, family members, and community.
Possess patience, good organizational skills, assertiveness and be conscientious.
Self-sufficient and creative.
Present a professional appearance.
Be flexible in working hours so that weekend or evening programs will be provided.
CTRS Preferred, but not required
PHYSICAL DEMANDS:
Able to be on feet for 2-5 hours daily.
Be able to move throughout center without assistance.
DUTIES AND RESPONSIBILITIES:
Respectful and supportive to supervisor
Assist and support the Recreation Director in assessing each patient to determine their activity interests and needs.
Assist and support the Recreation Director in providing therapeutic programs which meet each patient's "individual" needs.
Assist in providing activities which meet the physical, social, mental, emotional, and/or spiritual needs of each patient while providing an atmosphere of "fun" and enjoyment." This includes the "INDIVIDUALIZED 1 TO 1 PROGRAMS."
Assist and support good public relations with the community and with other partners, patients, and families.
Be aware of NHC Standards and abide by the 20 Better Way Promises.
Be aware of and follow HIPAA regulations.
Be aware of and abide by weekly work schedule; be prepared and prompt.
Be aware of and follow all State and Federal guidelines.
Assist in and support the center newsletter and fundraising projects.
Attend and support any in-services and partner meetings as required.
Be aware, support and follow all State, Federal, Company and Center Requirements, Policies and Procedures.
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity , please apply today and find out more about us at https://nhccare.com/locations/nhc-place-at-the-trace/
EOE
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:45
-
Essential Duties and Responsibilities:
- Responsible for completing medical and/or behavioral health assessments within contract requirements
- Conducts on-site, video call and/or telephonic assessments to determine an individual's needs for services and supports, eligibility, level of care or related outcome
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Travel may be required based on program contract requirements
- Performs other related duties as assigned.
-Conduct assessments using standardized tools (UCA, TTT) to identify medical, functional, and social needs
-Develop and manage service plans for complex or high-acuity members, coordinating with healthcare providers, case managers, and community resources
-Evaluate eligibility for recommended referrals to other professionals or agencies
-Maintain compliance with state and federal regulations, Medicaid/LTSS program guidelines, and electronic health record systems
-Collaborate with care teams to revise care plans as needs change, ensuring alignment with member goals
-Provide education to members, families, and caregivers on available services and options
-Document assessments and care activities accurately to support billing, compliance, and quality reporting
-Advocate for members to help them remain in preferred living environments and maintain independence
Minimum Requirements
- Current Registered Nurse (RN) license valid in the state of practice is required
- High School Degree or equivalent required
- Minimum 2 years of clinical experience required
- An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts.
- Minimum of two (2) years of relevant post-graduate clinical experience as a Registered Nurse.
- Experience working with vulnerable populations, including individuals with behavioral health needs, intellectual and developmental disabilities (I/DD), and those requiring long-term services and supports (LTSS).
- Experience conducting clinical or functional assessments in home or community-based settings, such as behavioral health evaluations, level of care determinations, or utilization reviews.
- Knowledge of community-based services, care coordination, and person-centered care planning.
- Familiarity with MassHealth programs, LTSS, and Home and Community-Based Services (HCBS) waiver programs.
- Proficiency in Microsoft Office applications.
-
Experience documenting assessments in electronic systems.
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, vetera...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:45
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Office Manager - NHC HomeCare Greenwood
NHC Homecare Greenwood is looking for an Office Manager to join our team! The Office Manager coordinates and supervises general clerical, payroll, and billing operations of the homecare office.
Qualifications:
* High school diploma.
* Additional business and computer courses/college degree desirable.
* Minimum of 1-year experience in computer data entry, accounting, related field, or general office work in a home health or related setting preferred.
* Supervisory experience preferred.
Position Highlights:
* Responsible for the effective day-to-day HomeCare agency clerical processes, under the direction of the agency Administrator or Director of Services
* Supervising, recruiting, hiring, training, evaluating, developing, and disciplining clerical staff;
* Maintenance of confidential personnel files for all staff;
* Serving as the location's benefits expert
BenefitsEarned Time Off Health, Dental, Vision, Disability and Life insurance401k with generous company contributionsAdvancement Opportunities
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity , please apply today and find out more about us at nhccare.com/careers/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: Greenwood, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:44
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Position: Registered Nurse, RN
Pay: $75000 - $85000 yearly Depending on Experience
Caris Healthcare RN provides nursing care to patients per the physician's orders.
The hallmarks of this position are assessing, planning, implementing, and evaluating total patient care and nursing care plans for each patient.
Caris Healthcare's mission is to provide hospice care with grace.
Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service.
If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team
At Caris, you will have a career, not just a job.
Our mission driven culture is evident by our current employees and the impact made on patients and families.
All Caris team members commit to The Better Way, a list of promises we make to each other and our customers.
The Better Way commitment is reflected in the benefits we provide.
Benefits include:
* Competitive Salary
* Bonus Eligibility
* Eligible for benefits within 60 days
* Health Benefits (Medical, Dental, Vision); health savings account
* Earned Time Off
* 401 (K) plan with company match
* Paid Training
* Mileage Reimbursement
* Tuition Reimbursement
* Flexible Scheduling
* Career Advancement Opportunities
Responsibilities
* Assess, monitor, and document patient's symptoms using required software symptoms
* Collaborate with patient, family, partners, and interdisciplinary team to develop individualized plans of care for patients
* Serve as patient advocate, providing information on patient rights, grievance procedures, reimbursement procedures, and patient/family responsibilities
* Observe and evaluate patient's physical and emotional status, safety factors, and family dynamics to determine education needs for caregivers
* Supervise, evaluate, and direct aides and licensed practical nurses in accordance with guidelines and regulations.
* Participate in on-call rotating schedule and provide back-up assistance as requested
Qualifications
* Must be a Registered Nurse licensed in the state of operation.
* Nursing experience required, with experience in Hospice or Home Health preferred.
* Must possess a sound knowledge of nursing principles, procedures and elements of patient family teaching.
If you see yourself a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC.
EOE
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Type: Permanent Location: Charleston, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:43
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Position: Team Member / Utility Dishwasher
Come grow with us! NHC is searching for Food Service Team Members to join our team of professionals.
Come be a part of our fun work environment where you can express your talents, all while making a difference in the lives of others.
As an important member of our team, the Team Member provides assistance in all food service functions to ensure patients' dining needs are met in accordance with all applicable laws, regulations, and NHC standards.
Your daily responsibilities will be providing assistance in food preparation and serving, while maintaining clean and sanitary conditions.
Work schedule: 6AM-230PM OR 12pm-7PM OR 3PM-7PM
Job Type: Full Time
Pay:$15.00 - $17.00
Experience
Healthcare food service experience preferred, not required
We've got you covered...
Our employees are our most important asset and that's reflected in our benefits.
We're proud to offer a variety of benefits to support employees and their families, including:
* Free meal per shift
* Earned Time Off
* Holiday Incentive Pay
* Health, Dental, Vision, Disability and Life insurance
* Flex Spending Plan
* 401k with company contributions
* Flexible Schedule
* Advancement Opportunities
* No Late Nights
* Free Uniform
Who We Are:
The NHC environment is one of encouragement and challenge...
innovation and improvement...
teamwork and collaboration ...
and honesty and integrity.
All employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
At NHC we have a culture of recognition, empowerment, growth, and a side of fun.
We provide competitive compensation with performance wage rate increases.
If you are interested in working for a leader in senior care and share NHC's values of honesty and integrity, please apply today and find out more about us at https://nhccare.com/locations/the-meadows/
We look forward to talking with you!! EOE
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:43
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Position: Weekend On- Call Registered Nurse, RN
Pay: $70,000 - $75,000 / yearly Depending on Experience
The Caris HealthCare Weekend On Call Registered Nurse is scheduled to work on weekends.
The RN is responsible for the nursing care of patients according to the physician's orders.
The RN is responsible for assessing, planning, implementing, and evaluating total patient care and nursing care plans for each patient.
Caris Healthcare's mission is to provide hospice care with grace.
Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service.
If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team
At Caris, you will have a career, not just a job.
Our mission driven culture is evident by our current employees and the impact made on patients and families.
All Caris team members commit to The Better Way, a list of promises we make to each other and our customers.
The Better Way commitment is reflected in the benefits we provide.
Benefits include:
* Competitive Salary
* Bonus Eligibility
* Eligible for benefits within 60 days
* Health Benefits (Medical, Dental, Vision); health savings account
* Earned Time Off
* 401 (K) plan with company match
* Paid Training
* Mileage Reimbursement
* Tuition Reimbursement
* Flexible Scheduling
* Career Advancement Opportunities
Responsibilities
* The Weekend On Call RN is scheduled to make patient visits each week.
The On Call RN may be able to resolve some issues by phone.
However, many weekend phone calls will require the RN to make a visit.
* The On Call RN agrees to be available for work-related phone calls throughout the scheduled weekend work hours.
Work related phone calls should be accepted by the On Call RN without allowing it to go to voice mail; unless the On Call RN is assisting a patient or on a phone call with a patient/family.
Qualifications
* Must be a Registered Nurse licensed in the state of operation.
* Nursing experience required, with experience in Hospice or Home Health preferred.
* Must posses a sound knowledge of nursing principles, procedures and elements of patient family teaching.
If you see yourself as a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC.
EOE
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Type: Permanent Location: Anderson, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:42
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Position: CNA / Hospice Aide PRN
Pay: $16.00 - $18.00 / hour Depending On Experience
Caris Healthcare Certified Nursing Assistant / Hospice Aide provides compassionate, supportive, and physical care to patients with a life limiting illness.
The hallmarks of this position include assisting patients with personal care, providing encouragement and support to patients and families, and communicating patient observations with the hospice team.
Certification required.
Caris Healthcare's mission is to provide hospice care with grace.
Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service.
If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team.
At Caris, you will have a career, not just a job.
Our mission driven culture is evident by our current employees and the impact made on patients and families.
All Caris team members commit to The Better Way, a list of promises we make to each other and our customers.
The Better Way commitment is reflected in the benefits we provide.
Full Time Benefits include:
* Competitive Salary
* Bonus Eligibility
* Eligible for benefits within 60 days
* Health Benefits (Medical, Dental, Vision); health savings account
* Earned Time Off
* 401 (K) plan with company match
* Paid Training
* Mileage Reimbursement
* Tuition Reimbursement
* Flexible Scheduling
* Career Advancement Opportunities
Responsibilities
* Provides personal care, exercise, and ambulation to patients per state and federal regulations
* Utilizes safety techniques and proper body mechanics when administering care, transferring patients, and performing other work responsibilities
* Takes and records vital signs or other metrics as instructed
* Records and reports changes in the patient's mental and physical status to RN
* Participates in weekend rotation for scheduled visits
* Prepares light meals, launders, and performs other household services that are essential to the patient's health care
* Maintains twelve (12) hour educational requirements
Qualifications
* Successful completion of a Certified Nurse Aide program with current certification
* In good standing with state regulations
* Excellent communication and interpersonal skills
* Ability to work well with a team and independently with minimal direct supervision
* Proficient computer and technology skills
If you see yourself a good fit and want to join our team apply today! Caris is an affiliate of NHC.
Caris / NHC is an Equal Opportunity Employer.
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Type: Permanent Location: Columbia, US-SC
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:41
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Position: Community Coordinator
Lake St.
Charles Retirement Community is looking for a Community Coordinator to join our team! In this role you will develop and maintain strong relationships with targeted referral sources through consistent, strategic field call strategies.
The objective of the work is to drive and sustain incremental volume in service lines and services in alignment with this center's growth strategies and business plans.
This individual positively represents our organization, clinical service lines, and staff to referral sources with the intent to develop and strengthen organization system/physician/referral source relationships that contribute to our center's reputation and market position.
Job Prerequisites:
* Ability to work at a fast pace, prioritize multiple activities and respond in a timely manner to numerous requests
* Possess creative thinking skills to navigate complicated situations with a strong ability to problem-solve
* Willingness to accommodate referral source's/referral organization's schedules, which may occasionally fall outside of standard office hours
Qualifications:
* Preferred bachelor's degree from an accredited college or university.
* Experience working with people; sales experience preferred.
* Must be able to read, write and speak the English language.
* Knowledgeable of the needs of geriatric residents and different levels of care.
* Creative ability, working cooperatively with other professionals, ability to organize and carry out responsibilities efficiently and effectively.
Benefits
Earned Time Off
Holiday Incentive Pay
Health, Dental, Vision, Disability and Life insurance
401k with generous company contributions
Competitive Pay
Tuition Reimbursement
Advancement Opportunities
Work Location: Lake St.
Charles Retirement Center
45 Honey Locust Ln
St Charles, MO 63303
If you are interested in working for a leader in Independent and Assisted Living Community and share our values of honesty and integrity , please apply today and find out more about us at Lake St Charles Retirement Center
EOE
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Type: Permanent Location: St Charles, US-MO
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:41
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Licensed Practical Nurse (LPN) - $5,000 SIGN-ON BONUS for Full-Time.
$2,500 SIGN-ON BONUS for Part-Time
Elevate Your Nursing Career with Lakeshore Meadows!
Are you ready to make a real impact in healthcare? At Lakeshore Meadows, we're committed to creating a supportive and rewarding environment where you can thrive.
Join a team that values your expertise, rewards your dedication, and empowers you to provide exceptional patient care.
Get Paid Your Way! Experience the freedom of financial flexibility with OnShift Wallet - access up to 50% of your earned wages instantly, anytime, anywhere.
Weekly and daily pay options are just the beginning of what makes working with us extraordinary.
Your Role: Do you have the heart to serve others and the skills to lead in nursing? As an LPN at Lakeshore Meadows, you'll connect with patients and families, ensuring they receive personalized and compassionate care in a family-oriented atmosphere.
You'll also enjoy opportunities to use your comprehensive nursing tools and advance your career.
Work Schedule: 12-hour shifts
Pay: Up to $35.00/hour (Based on years of experience).
Ask about shift diff and ask about our no paid leave status for the opportunity to earn more $$.
Job Type: Full-Time, Part-Time, and PRN
Why Join Us? Our competitive benefits package includes:
* Flexible Schedules: Customize your shifts to fit your life.
* Block Scheduling Available: Enjoy predictability and stability.
* Bonuses for Overtime: Get rewarded for going the extra mile.
* Generous Paid Time Off: Vacation, holidays, and personal days included.
* Comprehensive Health Coverage: Medical, dental, vision, and life insurance.
* Tuition Reimbursement: Advance your education with our support.
* Advancement Opportunities: Your career growth is our priority.
* Patient Ratios You Can Feel Good About: Focus on quality care.
* 401(k) with Generous Contributions: Plan for your future.
Qualifications:
* Active Tennessee LPN Nursing License (we also welcome GNs and GPNs!)
* Commitment to providing high-quality, compassionate care.
LPN Position Highlights:
* Maintain clinical competency through integrated nursing knowledge, skills, leadership, and communication.
* Utilize the nursing process for assessment, planning, and implementing care.
* Organize and prioritize workflow to meet patient care needs effectively.
* Adhere to current nursing standards of practice and regulations.
* Foster continuous quality improvement with problem-solving skills.
* Demonstrate compassion, positivity, and teamwork in all aspects of care.
Location: Lakeshore Meadows, 8044 Coley Davis Road.
Nashville TN, 37221
Why Lakeshore Meadows?
* A supportive and inclusive environment where your contributions matter.
* Opportunities to grow personally and professionally.
* A mission-driven organization that prioritizes patient care and community well-being.
About NHC: N...
....Read more...
Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-02 10:05:40
