-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:40
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:39
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:37
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:36
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:35
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:33
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:32
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:30
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:29
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:28
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:26
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:25
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:23
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:22
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:20
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:19
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:18
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:16
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:15
-
Description & Requirements
Maximus is looking for a Remote Supervisor to join our team.
This position will support the Back Office-Correspondence department under the Department of Education portfolio.
The Correspondence Supervisor provides supervision, coaching, and development to agents who are responding to written Federal Student Loan inquiries.
The Supervisor also ensures prompt resolution of escalated requests.
Additionally, they assist with reporting and training planning as needed as well as support various cross-functional teams within the program.
This is a Limited Service role with an estimated end date of 12/31/2025.
Essential Duties and Responsibilities:
- Supervise the correspondence staff members to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
- Perform tasks to assure correspondence and program service level requirements and goals are met.
- Assume leadership responsibility for correspondence tasks and contact center processing activities as required.
- Participate in meetings and recommend changes to policies and procedures.
- Support and enforce contract center expectations.
- Assist with escalated correspondence issues or cases as needed.
- Evaluate employee key performance indicators and identify training needs and development opportunities.
- Develop work schedules and assign duties to direct report personnel to ensure efficiency.
- Discuss job performance concerns with employees to identify outliers and work closely with the Human Resources team in resolving problems.
- Make recommendations to the higher-level manager for hiring, firing and disciplinary decisions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Support audits by ensuring requested information are provided within the time limits requested and that the documentation and responses are accurate.
Additional Requirements as per contract/client:
- FSA, Department of Education experience preferred
- High School Diploma or GED required
- Must reside in the U.S.
- Must be a U.S.
citizen.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
PIV-I cards must be picked up in person.
New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card.
Any travel expenses will be paid for by Maximus.
Home Office Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)
- Private work area and adequate...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:14
-
Description & Requirements
As the VP of Technology Services and Delivery, you will play a pivotal role in aligning strategic initiatives and driving technical delivery excellence within the Engineering Services and Delivery organization.
Reporting directly to the SVP, you will provide strategic support, project leadership, and serve as a trusted advisor, while also overseeing key functions typically associated with such a role.
Essential Duties and Responsibilities:
- Lead multiple support teams responsible for advanced technology design, development, integration, testing, training, deployment, operations and/or maintenance efforts.
- Direct multiple activities of an integrated team of technical, organizational, and business process improvement staff to execute the business plans, interface with other functions and outside personnel, investigate and resolve problems, and prepare capital and operating budget requests.
- Oversee all aspects of the business unit to include the operational performance, strategic planning, contracting actions, subcontractor management, human resources assignments, recruiting, hiring, financial management, budgeting, and business development.
- Work proactively and effectively with clients, and deliver high quality work products in a timely manner.
- Provide leadership in recommending, developing, and communicating approaches for resolving specific issues.
- Effectively communicate with personnel at all levels in the organization, preparing and briefing senior management on contract performance regularly.
Strategic Planning & Execution
• Partner with the SVP to define, operationalize, and communicate the strategic vision for IT Engineering and Delivery.
• Translate high-level goals into actionable programs and roadmaps, ensuring alignment with broader business objectives.
• Manage key strategic initiatives from planning through execution, often acting as project owner or executive sponsor.
Delivery Oversight & Operational Excellence
• Work with engineering, product, and delivery leaders to improve program/project delivery performance and outcomes.
• Track and report progress on KPIs, OKRs, and key engineering initiatives; anticipate risks and proactively resolve roadblocks.
• Promote adoption of delivery best practices, Agile frameworks, DevOps, and continuous improvement methodologies.
• Develops, submits and manages the operational and budgetary requirements for technology solutions to support OCDIO strategy and business needs.
Submits regular progress reports to management in context of timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to an approved budget.
Organizational Effectiveness
• Optimize team structures, processes, and communication flow across global IT and engineering teams.
• Drive cadence for executive reviews, staff meetings, and key leadership forums.
• Develop dashboards and reporting mechanisms for business operations...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:12
-
Description & Requirements
As the VP of Technology Services and Delivery, you will play a pivotal role in aligning strategic initiatives and driving technical delivery excellence within the Engineering Services and Delivery organization.
Reporting directly to the SVP, you will provide strategic support, project leadership, and serve as a trusted advisor, while also overseeing key functions typically associated with such a role.
Essential Duties and Responsibilities:
- Lead multiple support teams responsible for advanced technology design, development, integration, testing, training, deployment, operations and/or maintenance efforts.
- Direct multiple activities of an integrated team of technical, organizational, and business process improvement staff to execute the business plans, interface with other functions and outside personnel, investigate and resolve problems, and prepare capital and operating budget requests.
- Oversee all aspects of the business unit to include the operational performance, strategic planning, contracting actions, subcontractor management, human resources assignments, recruiting, hiring, financial management, budgeting, and business development.
- Work proactively and effectively with clients, and deliver high quality work products in a timely manner.
- Provide leadership in recommending, developing, and communicating approaches for resolving specific issues.
- Effectively communicate with personnel at all levels in the organization, preparing and briefing senior management on contract performance regularly.
Strategic Planning & Execution
• Partner with the SVP to define, operationalize, and communicate the strategic vision for IT Engineering and Delivery.
• Translate high-level goals into actionable programs and roadmaps, ensuring alignment with broader business objectives.
• Manage key strategic initiatives from planning through execution, often acting as project owner or executive sponsor.
Delivery Oversight & Operational Excellence
• Work with engineering, product, and delivery leaders to improve program/project delivery performance and outcomes.
• Track and report progress on KPIs, OKRs, and key engineering initiatives; anticipate risks and proactively resolve roadblocks.
• Promote adoption of delivery best practices, Agile frameworks, DevOps, and continuous improvement methodologies.
• Develops, submits and manages the operational and budgetary requirements for technology solutions to support OCDIO strategy and business needs.
Submits regular progress reports to management in context of timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to an approved budget.
Organizational Effectiveness
• Optimize team structures, processes, and communication flow across global IT and engineering teams.
• Drive cadence for executive reviews, staff meetings, and key leadership forums.
• Develop dashboards and reporting mechanisms for business operations...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:11
-
Description & Requirements
As the VP of Technology Services and Delivery, you will play a pivotal role in aligning strategic initiatives and driving technical delivery excellence within the Engineering Services and Delivery organization.
Reporting directly to the SVP, you will provide strategic support, project leadership, and serve as a trusted advisor, while also overseeing key functions typically associated with such a role.
Essential Duties and Responsibilities:
- Lead multiple support teams responsible for advanced technology design, development, integration, testing, training, deployment, operations and/or maintenance efforts.
- Direct multiple activities of an integrated team of technical, organizational, and business process improvement staff to execute the business plans, interface with other functions and outside personnel, investigate and resolve problems, and prepare capital and operating budget requests.
- Oversee all aspects of the business unit to include the operational performance, strategic planning, contracting actions, subcontractor management, human resources assignments, recruiting, hiring, financial management, budgeting, and business development.
- Work proactively and effectively with clients, and deliver high quality work products in a timely manner.
- Provide leadership in recommending, developing, and communicating approaches for resolving specific issues.
- Effectively communicate with personnel at all levels in the organization, preparing and briefing senior management on contract performance regularly.
Strategic Planning & Execution
• Partner with the SVP to define, operationalize, and communicate the strategic vision for IT Engineering and Delivery.
• Translate high-level goals into actionable programs and roadmaps, ensuring alignment with broader business objectives.
• Manage key strategic initiatives from planning through execution, often acting as project owner or executive sponsor.
Delivery Oversight & Operational Excellence
• Work with engineering, product, and delivery leaders to improve program/project delivery performance and outcomes.
• Track and report progress on KPIs, OKRs, and key engineering initiatives; anticipate risks and proactively resolve roadblocks.
• Promote adoption of delivery best practices, Agile frameworks, DevOps, and continuous improvement methodologies.
• Develops, submits and manages the operational and budgetary requirements for technology solutions to support OCDIO strategy and business needs.
Submits regular progress reports to management in context of timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to an approved budget.
Organizational Effectiveness
• Optimize team structures, processes, and communication flow across global IT and engineering teams.
• Drive cadence for executive reviews, staff meetings, and key leadership forums.
• Develop dashboards and reporting mechanisms for business operations...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:10
-
Description & Requirements
As the VP of Technology Services and Delivery, you will play a pivotal role in aligning strategic initiatives and driving technical delivery excellence within the Engineering Services and Delivery organization.
Reporting directly to the SVP, you will provide strategic support, project leadership, and serve as a trusted advisor, while also overseeing key functions typically associated with such a role.
Essential Duties and Responsibilities:
- Lead multiple support teams responsible for advanced technology design, development, integration, testing, training, deployment, operations and/or maintenance efforts.
- Direct multiple activities of an integrated team of technical, organizational, and business process improvement staff to execute the business plans, interface with other functions and outside personnel, investigate and resolve problems, and prepare capital and operating budget requests.
- Oversee all aspects of the business unit to include the operational performance, strategic planning, contracting actions, subcontractor management, human resources assignments, recruiting, hiring, financial management, budgeting, and business development.
- Work proactively and effectively with clients, and deliver high quality work products in a timely manner.
- Provide leadership in recommending, developing, and communicating approaches for resolving specific issues.
- Effectively communicate with personnel at all levels in the organization, preparing and briefing senior management on contract performance regularly.
Strategic Planning & Execution
• Partner with the SVP to define, operationalize, and communicate the strategic vision for IT Engineering and Delivery.
• Translate high-level goals into actionable programs and roadmaps, ensuring alignment with broader business objectives.
• Manage key strategic initiatives from planning through execution, often acting as project owner or executive sponsor.
Delivery Oversight & Operational Excellence
• Work with engineering, product, and delivery leaders to improve program/project delivery performance and outcomes.
• Track and report progress on KPIs, OKRs, and key engineering initiatives; anticipate risks and proactively resolve roadblocks.
• Promote adoption of delivery best practices, Agile frameworks, DevOps, and continuous improvement methodologies.
• Develops, submits and manages the operational and budgetary requirements for technology solutions to support OCDIO strategy and business needs.
Submits regular progress reports to management in context of timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to an approved budget.
Organizational Effectiveness
• Optimize team structures, processes, and communication flow across global IT and engineering teams.
• Drive cadence for executive reviews, staff meetings, and key leadership forums.
• Develop dashboards and reporting mechanisms for business operations...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:08
-
Description & Requirements
As the VP of Technology Services and Delivery, you will play a pivotal role in aligning strategic initiatives and driving technical delivery excellence within the Engineering Services and Delivery organization.
Reporting directly to the SVP, you will provide strategic support, project leadership, and serve as a trusted advisor, while also overseeing key functions typically associated with such a role.
Essential Duties and Responsibilities:
- Lead multiple support teams responsible for advanced technology design, development, integration, testing, training, deployment, operations and/or maintenance efforts.
- Direct multiple activities of an integrated team of technical, organizational, and business process improvement staff to execute the business plans, interface with other functions and outside personnel, investigate and resolve problems, and prepare capital and operating budget requests.
- Oversee all aspects of the business unit to include the operational performance, strategic planning, contracting actions, subcontractor management, human resources assignments, recruiting, hiring, financial management, budgeting, and business development.
- Work proactively and effectively with clients, and deliver high quality work products in a timely manner.
- Provide leadership in recommending, developing, and communicating approaches for resolving specific issues.
- Effectively communicate with personnel at all levels in the organization, preparing and briefing senior management on contract performance regularly.
Strategic Planning & Execution
• Partner with the SVP to define, operationalize, and communicate the strategic vision for IT Engineering and Delivery.
• Translate high-level goals into actionable programs and roadmaps, ensuring alignment with broader business objectives.
• Manage key strategic initiatives from planning through execution, often acting as project owner or executive sponsor.
Delivery Oversight & Operational Excellence
• Work with engineering, product, and delivery leaders to improve program/project delivery performance and outcomes.
• Track and report progress on KPIs, OKRs, and key engineering initiatives; anticipate risks and proactively resolve roadblocks.
• Promote adoption of delivery best practices, Agile frameworks, DevOps, and continuous improvement methodologies.
• Develops, submits and manages the operational and budgetary requirements for technology solutions to support OCDIO strategy and business needs.
Submits regular progress reports to management in context of timeliness, performance, quality, and costs to ensure all projects are undertaken on time and to an approved budget.
Organizational Effectiveness
• Optimize team structures, processes, and communication flow across global IT and engineering teams.
• Drive cadence for executive reviews, staff meetings, and key leadership forums.
• Develop dashboards and reporting mechanisms for business operations...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2025-07-11 11:01:07
