-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:55
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:54
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:53
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:53
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:52
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:52
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:51
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:50
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:49
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:48
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:48
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:47
-
Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.
- Must live in or near Bowling Green, KY.
- Must be willing and able to travel to provide support to other clinics in the Eastern region
- Must be willing and able to work weekend shifts (Saturday and Sunday) as needed
- Must be willing to work onsite in our Bowling Green, KY.
location
- Must have reliable transportation to drive to other locations in the Eastern region
- Valid driver's license is required
- Arrive 30 minutes prior to scheduled exam
- Greet each veteran immediately, obtain medical history, any diagnostic results or medical records and provide sign-in sheet
- Provide information to the providers (worksheets/HX forms/day/face sheets), and assist with vitals (weight, height, blood pressure)
- Document and update OMS comments for everything you do pertaining to veterans and providers
- Adhere to local and externally relevant health and safety laws and policies
- Maintain cleanliness of the clinic/per-diem and exam rooms
Minimum Requirements
- High School Diploma or GED required.
- Microsoft Office applications experience preferred
- Previous customer service experience preferred
- Previous medical assistance experience preferred
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
19.00
Maximum Salary
$
19.00
*
....Read more...
Type: Permanent Location: Bowling Green, US-KY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:46
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Cheyenne, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:46
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Rock Springs, US-WY
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:45
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:45
-
Do good.
Be great as a physio.
Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference?
About the role
As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life.
You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive.
You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
* Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
* Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
* Utilise your clinical knowledge in a new setting with the support of regular feedback and supervision
Requirements
* Valid HCPC registration number
* At least 1 year of broad post-registration experience gained within or outside of the NHS
* You MUST have the right to work in the UK - we cannot offer sponsorships
* Excellent oral and written communication skills
* Comfortable using computer software to type and produce detailed reports
What we offer
* £36,000 salary
* Flexible working - full-time and part-time
* No bank holidays, evenings or weekends
* Leading maternity and paternity paid leave
* Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
* Ongoing CPD, clinical development and reimbursed renewal fees
* £2,000 for referring a friend
* Life insurance and Medicash Healthcare Cash Plan
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.
We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.
Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions.
The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
When you complete your job application you wi...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:44
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Roanoke, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:43
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Spokane, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:42
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Morgantown, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:42
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Charleston, US-WV
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:41
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:40
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:40
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
....Read more...
Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:39
-
Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges.
The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner.
Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector.
1.
Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation.
2.
Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users.
3.
Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation.
4.
Comply with the expectations of the client processes and data protection regulations.
5.
Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's.
6.
Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service.
7.
Ensure continuous service improvement; initiating and responding to change in timely and positive manner.
8.
Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input.
Keeping data integrity as a core priority.
9.
Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001.
10.
Completion of all required face to face and online training modules.
Qualifications & Experience
Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support.
12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges.
Previous experience working in a healthcare or mental health setting, ideally with crisis service experience.
Researching, collecting, and recording data evidence.
Individual Competencies
Ability to work effectively as part of a team.
IT literate with full working knowledge of MS Office Suite and use of windows-based databases.
A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users.
Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals.
A strong ability to build rapport quickly in online and remote situations.
Strong decision-making abilities and reactiveness in a timely manner.
Ability to manage and resolve complaints.
Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing.
Planning and coordinating own workload.
EEO Statement
Maximus is committe...
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Type: Permanent Location: Bennington, US-VT
Salary / Rate: Not Specified
Posted: 2026-02-12 07:30:38
