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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Consumer and Community Banking - Banking and Wealth Management , you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability.
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Proficiency in designing and implementing data models for both relational and non-relational databases.
* Experience with normalization and denormalization techniques and the ability to create entity-relationship diagrams and data flow diagrams.
* Experience with AWS services related to data storage and management, such as AWS Aurora, DynamoDB, S3, and RDS with a strong understanding of AWS IAM for managing access and security.
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Strong problem-solving skills and ability to troubleshoot database-related issues.
* Experience with version control systems like Git.
* Familia...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:15
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Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.
As the Tech Risk and Controls Director within JPMorgan Chase, you will play a pivotal role in shaping and implementing the Consumer & Community Banking Technology Risk Management Strategy.
Leveraging your advanced knowledge and expertise in technology-risk and control disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards.
You will collaborate with various stakeholders, including Product Owners, Business Control Managers, Internal Audit & Compliance, Conduct, and Operational Risk, to develop and maintain a comprehensive view of the technology risk and control posture and its impact on the business.
Your ability to make calculated decisions, manage direct and matrixed team members, and promote strategic projects will be crucial in ensuring adherence to regulatory obligations and industry best practices.
Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities
* Design, implement, and maintain a comprehensive technology control framework that aligns with industry best practices and regulatory requirements
* Develop and update policies, procedures, and standards to ensure effective risk management and compliance
* Ensure compliance with regulatory standards, engaging with the audit team and working with process owners on the development of action plans for remediation associated with control effectiveness
* Conduct regular and thorough risk assessments to identify potential vulnerabilities in technology processes and systems
* Provide ad hoc support cross functionally for Consumer & Community Bank Technology
* Work across the team to develop and implement a cohesive communication program for Consumer & Community Bank Technology Control Awareness
* Establish and maintain standards and procedures in line with industry best practices
* Identify and escalate emerging and upstream technology risk through execution of the Firm's management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
* Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads and auditors, to ensure compliance with legal, regulatory, and industry standards
* Manage reporting and governance of overall control inventory, and measurements, etc., providing insight to senior leaders into effectiveness of controls, status of remediation activity and inform governance work
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in technology...
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Type: Permanent Location: Wilmington, US-MA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:13
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Iowa City, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:12
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:11
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:10
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.
Job responsibilities
* Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
* Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
* Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
* Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
* Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
* Adhere to policies, procedures, and regulatory banking requirements.
Required qualifications, capabilities, and skills
* 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
* Ability to create memorable experiences for our clients - elevate the client experience.
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing consistent client experience.
* Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
* High school degree, GED, or foreign equivalent.
* The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements.
All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials an...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:09
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Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk & control strategy and enhance industry compliance.
As the Tech Risk and Controls Director within JPMorgan Chase, you will play a pivotal role in shaping and implementing the Consumer and Community Banking technology risk management strategy.
Leveraging your advanced knowledge and expertise in technology-risk and control disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards.
You will collaborate with various stakeholders, including Product Owners, Business Control Managers, Internal Audit, and Compliance, Conduct and Operational Risk, to develop and maintain a comprehensive view of the technology risk and control posture and its impact on the business.
Your ability to make calculated decisions, manage direct and matrixed team members, and promote strategic projects will be crucial in ensuring adherence to regulatory obligations and industry best practices.
Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities
* Develop and implement centralized solutioning for the management of standards, procedures, audit and issue management data for Consumer & Community Bank Technology
* Maintain and develop standardized templates for information distribution relative to the "State of Controls" in alignment with the Heads of Technology across Consumer & Community Bank Technology
* Manage and implement a cross functional escalation process in alignment with issue management policy and standards
* Provide ad hoc support cross functionally for Consumer & Community Bank Technology
* Develop and implement a cohesive communication program for Consumer & Community Bank Technology Control Awareness
* Develop and implement technology risk & control management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk & control management capabilities, in line with industry best practices and the firm's standards and regulatory requirements
* Identify and escalate emerging and upstream technology risk through execution of the Firm's management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
* Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads and auditors, to ensure compliance with legal, regulatory, and industry standards
* Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and infor...
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Type: Permanent Location: Wilmington, US-MA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:08
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Become an integral part of Global Corporate Banking (GCB) team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement.
Be part of a team that is results-oriented, with a focus on attention to detail and quality.
As an Executive Assistant in GCB, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output.
Your daily routine also includes interaction with various executive level internal clients across the lines of businesses.
You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.
Job responsibilities
* Maintain complex and detailed calendars
* Screen incoming calls and determine the level of priority, while using caution in dispensing information
* Manage the coordination and logistics of both internal and external meetings
* Arrange and coordinate complicated domestic and international travel
* Organize all aspects of internal and external events, including catering and transportation
* Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
* Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
* Produce high quality emails and messages to individuals at all levels of the organization
* Maintain department documents, including current organizational charts and Executive Bio's
* Handle regular activities without prompting, and advise in advance with issues or delays
* Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
Required qualifications, capabilities, and skills
* At least five years of administrative experience
* Advanced ability to organize
* Discretion and good judgment in confidential situations, and proven experience interacting with senior management
* Strong interpersonal, written, and oral communication skills
* Strong proficiency in Microsoft Office
* Excellent telephone etiquette and ability to manage competing priorities i.e.
calendar management
Preferred qualifications, capabilities, and skills
* Experience supporting at the Managing Director level (or equivalent) or above
* College degree is a plus
Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, c...
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Type: Permanent Location: McLean, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:08
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorganChase within the Consumer and Community Banking - Banking and Wealth Management , you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience, In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Professional software development with modern languages like, Java J2EE, Spring Boot, React, Kafka
* Experience leading teams of technologists - teams of eight member
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
* Experience with hiring, developing, and recognizing talent
* Familiarity with modern front-end technologies (REACT)
* Experience with AWS Cloud Technologies (S3, RDS, ECS, EC2, Aurora, Route 53, Lambda, Amazon API Gateway, etc.), Kafka, GraphQL
* Experience with testing tools like Blazemeter, Cucumber and experience with these Observability tools: Splunk, Dynatrace
* In-depth knowledge of the services industry and their IT systems
* Practical cloud native experience
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
Preferred qualifications, capabilities, and skills
* Experience working at code level
* Experience with cloud computing platforms (Azure/GCP)
* Results-oriented and self-motivated; self-starter with capability to work independently while managing multiple projects simultaneously, with appropriate sense of urgency
...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:06
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Join a role that's central to our Technological Resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.
As the Tech Risk and Controls Director within JPMorgan Chase, you will play a pivotal role in shaping and implementing the Consumer & Community Banking Technology Risk management strategy for Issue Management.
Leveraging your advanced knowledge and expertise in technology-risk and control disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards.
You will collaborate with various stakeholders, including Product Owners, Business Control Managers, Internal Audit, and Compliance, Conduct and Operational Risk, to develop and maintain a comprehensive view of the technology risk and control posture and its impact on the business.
Your ability to make calculated decisions, manage direct and matrixed team members, and promote strategic projects will be crucial in ensuring adherence to regulatory obligations and industry best practices.
Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities
* Direct and oversee the identification, assessment and resolution of issues within the organization
* Ensure compliance with regulatory standards, engaging with the audit team and working with process owners on the development of action plans for remediation
* Manage the centralized oversight and facilitation of audit, regulatory and compliance activities across the teams
* Develop and implement a cross functional escalation process in alignment with issue management policy and standards
* Provide ad hoc support cross functionally for Consumer & Community Bank Technology
* Work across the team to develop and implement a cohesive communication program for Issue and Control Awareness
* Establish and maintain issue management standards and procedures in line with industry best practices
* Identify and escalate emerging and upstream technology risk through execution of the Firm's management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
* Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads and auditors, to ensure compliance with legal, regulatory, and industry standards
* Manage reporting and governance of overall issue portfolio, and measurements, etc., providing insight to senior leaders into effectiveness of controls, status of remediation activity and inform governance work
Required qualifications, capabilities, and skills
* 7+ years of experience or equivalent expertise in technology risk management, information security, or a related field, with a foc...
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Type: Permanent Location: Delaware, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:06
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Lead Software Engineer at JPMorgan Chase within the Asset and Wealth Management division, you will be instrumental in promoting the progress and application of state-of-the-art AI technologies.
Your role will focus on key development tasks, leveraging your technical expertise to enhance the design and implementation of pioneering key business features powered by Agentic/Gen AI frameworks.
Job responsibilities
* Generative AI Development: Contribute to the development and implementation of generative AI solutions, ensuring they meet technical requirements and business objectives.
* Technical Expertise: Demonstrate deep expertise in generative AI technologies, actively participating in the development of proofs of concept (POCs) and exploring new methodologies to enhance AI capabilities.
* Programming Proficiency: Exhibit strong proficiency in Java or Python, with the ability to architect and build complex AI models from scratch.
Ensure the delivery of secure, high-quality production code.
* Front-End Development: Utilize experience with React or Angular to create intuitive user interfaces for AI applications.
Conduct thorough code reviews to maintain high standards of code quality.
* Cloud Integration: Leverage AWS experience to implement best practices in AI integration, ensuring quality, security, and efficiency across AI projects.
* Automation and Stability: Identify and implement opportunities to automate processes and enhance the operational stability of generative AI applications and systems.
* Collaboration: Work closely with cross-functional teams to contribute to the evaluation and refinement of architectural designs for AI systems, ensuring scalability and robustness.
* Continuous Learning: Engage in communities of practice to stay updated on new generative AI technologies, fostering a culture of continuous innovation.
* Team Culture: Support a team culture of diversity, opportunity, inclusion, and respect, fostering an environment conducive to innovative AI development.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Programming Proficiency: Minimum 5+ years of strong proficiency in Java or Python, with the ability to architect and build complex AI models from scratch.
* Generative AI: one year of experience in generative AI development and prompt engineering.
* System Design: Proven experience in system design, application development, testing, and operational stability in AI projects.
* Front-End Development: Minimum of 3+ years of strong experience with React or Angular.
* Cloud Expertise: 2+ years of AWS experience is a must-have.
* Tool Proficiency: Experience with LLM models and agentic tools.
* Agile Methodologies: Unders...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:04
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Asset Management is a leading investment manager of choice for institutions, financial intermediaries and individual investors, worldwide.
With a heritage of more than two centuries, a broad range of core and alternative strategies, and investment professionals operating in every major world market, we offer investment experience and insight that few other firms can match.
Job Summary:
As a Product Specialist supporting Customized Managed Account Solutions, you will help drive key project initiatives impacting our strategic roadmap supporting our retail separately managed accounts (SMA) and Model Portfolio business.
Working in direct collaboration with cross-functional partners including technology, operations, client service, investment, and control partners, you will define and oversee the implementation of technology requirements and end-to-end operating model development enabling key initiatives to improve scale and quality, enable innovative new product development and enhance the client experience to drive and support continued business growth.
Job responsibilities:
* Partner with business colleagues and subject matter experts to develop a deep understanding of the SMA and Model Portfolio business including services and products offered, our technology architecture, and existing operating models and control processes
* Conduct product discovery workshops and document current and proposed operating model flows to define requirements for technology implementation and process re-engineering.
* Work with developers and UX designers in refining features and initiatives, including the definition of clear acceptance criteria and user validation
* Partner with key users across investment, operations and client service teams as well as control partners in legal and compliance to ensure adoption and alignment of the operating model that supports key technology development and enhancements
* Escalate and drive the resolution of key business decisions required to resolve roadblocks in operating model design to support the business
* Support prioritizing the backlog to ensure technology evolvement beyond most viable product (MVP) requirements
Required qualifications, skills and capabilities:
* Familiarity with agile development methodologies
* Experience with frequently used tools in software product development such as Jira is a plus
* Expertise in workflow documentation (Visio) and PowerPoint
* Strong collaborator who can reconcile different user needs and priorities and work with a cross-functional team
* Strong communication skills (written and oral) with ability to deliver messages clearly and succinctly
* Demonstrate ability to multi-task and re-prioritize quickly
Preferred qualifications, skills and capabilities:
* 5-7 years' experience with product or project management roles
* Experience in Asset or Wealth Management, knowledge of retail SMAs a plus
* Strong inte...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:04
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You've found the right team.
Join us to be the centralized point of contact and client advocate where you will build lasting relationships with our early-stage Startup Commercial Bank clients.
As a Client Success Officer within our Commercial Bank Startup Banking, you will leverage your deep treasury product knowledge to develop and execute a localized market and product strategy, serving as a key liaison for Commercial Bank clients.
By offering Treasury solutions in conjunction with service, the Client Success Officer plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion.
The Client Success Officer will play a vital role in partnering with Commercial Bankers, Implementation Managers, and Know Your Client (KYC) teams to enhance business development efforts, ensuring efficient execution and maintaining a high level of client satisfaction through active engagement.
Job Responsibilities
* Provides primary servicing support and treasury management solutions for a portfolio of Startup Banking clients
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework
* Responsible for fostering and expanding long-term relationships with clients by effectively managing their treasury needs, while ensuring a high level of client satisfaction
* Coordinate with the banking team to participate in positioning solutions for prospect clients to show the value add of the service model
* Help the coordination and project management of product implementations and service related needs
* Maintain ongoing relationship management routines
* Manage/resolve client escalations and issues
* Identify additional banking needs for clients by partnering with Commercial Bankers on cross sell opportunities
* Review sales, service and client onboarding processes and recommend process enhancements to leadership
* Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals
* Partner with Banking and Sales on growth opportunities by contributing to strategic client relationship reviews and long-term planning
* Assist in development of relationship review documents and create actionable objectives for relationship review meetings with clients
* Work with Risk partners for certain elements of risk management including fraud prevention.
* Operational and functional knowledge of suite of treasury and cash management products offered to Startup Banking clients
Required qualifications, skills and capabilities
* Bachelor's d...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:48:02
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Security, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Support and build multi-year product roadmaps incorporating new technologies into the strategic direction for their product
* Craft exciting, polished, and effective PowerPoint presentations for Executive leaders
* Perform complex reporting data analysis; understand/synthesize/infer/present results
* Understand applications and how they are implemented at scale globally
* Partner with technology, operations, and other product managers or product delivery managers on key strategic initiatives
* Support program management across the Global Security Product team
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
* Outstanding communication, synthesis, and presentation skills, both written and oral
* Ability to build and maintain effective working relationships with team members, internal stakeholders across multiple lined of business and external vendors
* Self-starter who is able to work with general direction and will follow up with questions
* Sound decision-making to critically think through a problem and the intellectual curiosity to pursue the solution
* The aptitude to multi-task and learn new s...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:59
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Bring your expertise to shape and enhance the journey of products from inception to our customers' hands.
Mentor a dedicated team and lead key activities across the pBring your expertise to shape and enhance the journey of products from inception to our customers' hands.
Mentor a dedicated team and lead key activities across the product life cycle, turning challenges into opportunities for continuous value and delivery.
As a Product Delivery Director in Digital and Design Product Delivery and Governance team, you foster enhancements and optimize the way products are delivered to customers.
As a leader on the team, you leverage your skillset to lead large scale programs, transform product delivery and create new ways for teams to continuously deliver value to their customers.
Job responsibilities
* Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination
* Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Directs the delivery process for major program and project deliverables including Project Plan, Business and Functional Requirements, Analysis and Design (participations and sign off), Internal and External readiness and post go live support to clients
* Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Coaches and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies
Required qualifications, capabilities, and skills
* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
* 5+ years of experience or equivalent expertise leading complex programs and projects, valued at $1M or greater
* Extensive experience leading operational management and change readiness
* Experience in enterprise-wide release and deployment processes and strategies
* Demonstrate strong relationship management skills
* Proven ability to quickly build trust and rapport with others in order to structure problems, build consensus, negotiate agreement with strong influencing skills
* Advanced knowledge of the product development life cycle, technical design, and data analytics
Preferred qualifications, capabilities, and skills
* Recognized thought leader within a related field
* Possesses knowledge of electronic banking products and systems, including high and low volume payment systems (SWIFT, Money Transfer, ACH)
*...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:57
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first.
You will lead and manage all aspects of the branch including growing deposits and investments, operations, and coaching the team for success.
You will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients.
Job responsibilities
* Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
* Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
* Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
* Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
* Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
* Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
* Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.
Required qualifications, capabilities, and skills
* You have a passion for creating exceptional experiences and a knack for setting the tone in the branch, ensuring every client feels valued and every team member is part of a dynamic and engaging culture.
* You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
* You are a master of multitasking, excelling at organizing and managing competing priorities in the branch, always with an eye on developing plans for growth and success.
* You thrive in a fast-paced, changing environment, using your strong decision-making skills to navigate challenges and lead the team confidently.
* You are experienced in creating and maintaining a strong risk and control environment, you demonstrate a steadfast commitment to operational integrity and adherence to policies.
* You have a strong desire and ability to influence, educate, and connect your team, partners, and clients with technology, making it accessible and ex...
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Type: Permanent Location: Paramus, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:56
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Connected Banking, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery.
* Develops and produces comprehensive Delivery & Release Management Performance Documentation to track progress, identify areas for improvement, and ensure transparency in product delivery processes
* Ensures all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary
* Evaluates and enhances delivery and release readiness processes and decision-making frameworks, to recommend improvements that streamline operations and optimize team performance
* Effectively facilitate and contribute to technical design discussions involving architecture and solution design teams to ensure timely, quality and incremental delivery
* Coordinate and manage stakeholders to ensure smooth delivery of product features
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
* Proven organizational skills with a high level of proactive, personal initiative, strong work ethic, and ability to work independently and across functional teams
* Experience in software development lifecycle management of API based software programs
* Exceptional critical...
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Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:55
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JOB DESCRIPTION
Commercial Insurance Regional Underwriting Center (RUC) Underwriter
Chubb is the world's largest publicly traded property and casualty insurer.
With operations in 54 countries, Chubb provides commercial and personal property insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
The Company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
The Commercial Insurance RUC Underwriter will manage a commercial insurance renewal book for the Mid-Atlantic region.
The position will primarily be focused on underwriting Commercial Insurance opportunities (multi-line), however the underwriter will be charged with cross selling and writing other lines of business.
The CI RUC Underwriter will report to a Chubb Mid-Atlantic branch.
The CI RUC Underwriter must develop book growth, maintain superior relationships and implement effective and profitable pricing rate strategies.
Underwriting will include marketing and servicing accounts based on Chubb guidelines.
The underwriter will manage a book size of approximately $5M - 7M in premium.
Underwriting responsibilities will include account rounding and cross selling.
The underwriter will be responsible for developing strong relationships with independent agents and brokers in order to successfully manage our business which will require some travel to assigned territory.
The candidate must be able to work effectively and collaborate with a team of underwriters and underwriting associates, claims and loss control personnel.
The position will be responsible for developing and implementing a business plan to grow the CI book through renewal account management, account round identification and pipeline development.
The CI RUC Underwriter will have accountability for the financial performance of the CI book of business, achieving growth for the branch, region and territory.
They will identify opportunities for growth, identify cross sell opportunities, and conduct agency visitation in pursuit of account retention goals.
Position reports to the Harrisburg Branch CI Manager.
QUALIFICATIONS
Qualifications
Skills
Candidate
Strong
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:54
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As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Lead Credit Risk Manager -Vice President on the Asset Based Lending team, you are responsible for managing an assigned portfolio of Commercial and Specialized Industries (C&SI) clients who have Asset Based loans and all other related exposure.
Credit Risk Managers lead the client credit relationship with C&SI bankers who manage the overall relationship along with ABL Originators.
In this role you will have extensive interaction with clients, other product partners, internal and external legal counsel, lenders, consultants and investors.
Job Responsibilities
* Lead all aspects of the credit relationship, including credit analysis, financial modeling and coordinating credit approval for all products including loans, derivatives, leases and cash management
* Proactively support and enhance client relationships
* Assign and assess internal ratings, risk assessment and risk mitigation.
Recommend changes in structure or account management strategy to address negative trends.
Assess monthly, quarterly and annual financial statements and borrowing base reporting
* Provide leadership in structuring and negotiating Credit Agreements, amendments and waivers.
Manage and monitor loan products including affirmative, negative and financial covenant compliance.
Manage ongoing communication with bank group members as well as with other team members.
* Interpret collateral appraisals and field exams.
Ongoing monitoring of collateral trends and liquidity, establishing reserves and recommending appropriate course of action to address issues
* Effectively challenge Banking Teams, partner with Debt Capital Markets, Treasury Services, Leasing, Derivatives and Loan Operations
* Communicate with Senior Management, respond to regulatory requests and maintain internal credit files
* Train and mentor junior team members
Required Qualifications, Capabilities and Skills
* Strong understanding of capital markets, financing structures, derivatives and cash management products as well as related documentation
* Excellent communication skills - both written and verbal
* Ability to multitask in a fast paced environment
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree in Accounting or Finance preferred
* Minimum 6 years of experience in Risk and Asset Based financing knowledge strongly preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small ...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:53
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JOB DESCRIPTION
We are seeing a Product Owner with deep experience within underwriting and strong product knowledge to lead the delivery of solutions that enhance product workflows within our Small Business division.
Reporting to the Vice President of API / Sub-Domain Lead Marketplace Cyber and Financial Lines, you will closely collaborate with our engineering and business teams to ensure solutions align with organizational goals and deliver measurable improvements.
Success in this role involves strategically prioritizing workflows and fostering collaboration to ensure timely delivery of stakeholder requests.
In this role, you will:
* Translate business needs into clear, actionable requirements that align with the product vision and roadmap
* Coordinate with business users to finalize and approve requirements, effectively managing and prioritizing changes based on evolving business needs
* Develop compelling presentations and research reports to distill key insights for stakeholders, enabling informed decision-making
* Create and review test cases, collaborating with business stakeholders and end users to ensure successful user acceptance testing
* Actively lead sprint planning and reviews, ensuring engineering and development teams remain on track with assignments
* Drive efficient and timely delivery of objectives, contributing to the overall success of projects
* Support the entire project lifecycle, from inception through user acceptance and deployment, ensuring alignment with business objectives
* Maintain and prioritize the product backlog to ensure focus on high-impact initiatives
Please note that this position requires working one Saturday per month following business releases.
QUALIFICATIONS
ABOUT US
Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:52
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts.
Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.
A typical day will involve assisting clients with their transactions, but it doesn't stop there.
You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them.
Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures.
Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
* Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
* Greet clients warmly as they enter the branch, making them feel valued and appreciated.
Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
* Engage clients with clear, polite communication to understand and help them effectively.
Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
* Lead branch operations, including managing cash devices like the cash vault and ATM.
Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
* Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity.
Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
* Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
* Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
* You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
* You are committed to main...
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Type: Permanent Location: Chesapeake, US-VA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:51
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Join Our Kids' Club Team at the YMCA!
Do you love working with children and want to gain valuable experience in childcare? Are you energetic, creative, and ready to make a positive impact in your community? If so, the YMCA's Kids' Club might be the perfect place for you!
About the Role
As a Kids' Club Staff Member, you'll provide a safe, caring, and fun environment in our drop-in babysitting room while parents and guardians enjoy Y programs.
You'll engage children through play, games, and age-appropriate activities-helping them learn, grow, and feel right at home.
Every day, you'll play an important role in fostering positive relationships, greeting families by name, and making sure every child feels welcome and supported.
What You'll Bring
* Experience working with or supervising children in structured or play-based settings
* Understanding of child development from infancy through elementary school
* Strong communication and problem-solving skills
* Creativity to plan and lead engaging activities for all age groups
* Compassion and patience to support children's needs and ensure inclusivity
Why Work at the Y?
When you join our team, you'll be part of a supportive, mission-driven community with access to great benefits, including:
️ Free YMCA membership and discounts on programs
️ Paid training and ongoing professional development
️ Opportunities for growth and career advancement across 7 YMCA locations
️ Retirement plan with 12% company contribution (once vested, no match required)
️ Accrued sick time and scheduling flexibility
Make a Difference Every Day
At the YMCA, you won't just be supervising kids-you'll be creating lasting memories, building connections, and helping families thrive.
If you're passionate about working with children in a fun, supportive setting, we'd love to hear from you.
Apply today and start making an impact with Kids' Club!
Qualifications
Must be at least 16 years old
Previous experience working with children or youth is preferred
Physical & Environmental Requirements
* Ability to lift at least 40 lbs
* Must be able to respond quickly and appropriately to unexpected situations, both physically and mentally
The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
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Type: Permanent Location: Beverly, US-MA
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:50
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The firmwide Regulatory Learning team works closely with the Lines of Business (LOB)/Functions and Compliance Subject Matter Experts (SME) to identify, design, and deliver appropriate learning solutions to JPMorganChase stakeholders and workforce members globally across the firm, and to measure outcomes and impacts of the learning solutions.
This position demands a candidate with exceptional analytical, organizational, project management and communication skills, along with the ability to work autonomously following initial guidance.
You will collaborate and liaise with both internal and external Regulatory Learning stakeholders, as well as cross-functional teams such as Compliance, Risk, and Technology, to fulfil your daily responsibilities.
Our primary objective is to equip Lines of Business (LOBs) and Functions with the essential tools and comprehensive reporting to assist employees in completing mandatory Compliance Training promptly, thereby safeguarding the firm by mitigating risks associated with non-compliance.
As a Metrics and Reporting Senior Associate within the Regulatory Learning Metrics and Reporting Team, you will be leading strategic reporting initiatives.
In this role, you will be responsible for driving the development of innovative reporting processes and conducting comprehensive data analytics to inform decision-making.
You will lead efforts to support ongoing Compliance Training reporting projects and initiatives, ensuring they align with organizational goals and regulatory requirements.
Your leadership will also extend to managing and executing processes that support the Compliance Training Violations Program, as well as overseeing the creation and maintenance of Tableau operational reporting dashboards.
Your ability to lead cross-functional teams and collaborate with stakeholders will be crucial in achieving success in this role.
Job responsibilities
* Lead the development and execution of strategic reporting enhancements by facilitating daily scrum meetings, including setting agendas and managing follow-ups, and prioritizing any backlog.
* Lead / Participate in the development, testing, and implementation of compliance training strategic reporting solutions
* Coordinate, execute, and document User Acceptance Testing (UAT), and manage requirements and testing for reporting enhancements within the Regulatory Learning Metrics Reporting Tool (RLMRT)
* Execute the Violations Program and Control Committee processing, encompassing metrics analysis with insightful commentary, escalation and forecasting of Violation Program corrective actions
* Aid in the development of strategic processes to support compliance with the firm's Violation Framework requirements
* Manage generation of operational reporting on an ongoing basis
* Conduct data analytics to enhance the evolution of strategic reporting initiatives
* Provide expertise in the creation, support, and maintenance of SharePoint sites ...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:49
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Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design Senior Associate in Engineering Services and Platforms team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* Proficient technical literacy in content platforms and understanding their impact on user experience
* Adaptive learner in new financial services products and offerings
Preferred qualifications, capabilities, and skills
* Experience writing and editing microcopy and user guides
* Experience with content as code and Markdown
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cas...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:47
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Rochester, US-NY
Salary / Rate: Not Specified
Posted: 2025-09-06 08:47:46
