-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-30 09:51:16
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:51:13
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-30 09:51:11
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-30 09:51:07
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-06-30 09:51:05
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-30 09:51:04
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2026-06-30 09:51:01
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Dover, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:59
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:56
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:54
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:51
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:48
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:46
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:43
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:41
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:38
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:36
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:33
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:29
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:25
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:23
-
1.
Fully manage each day's appointment sessions.
Carry out confirmation and reminder calls to customers for appointments.
Monitor session progress and backfill appointments where necessary.
Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.
2.
Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression.
Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time.
Provide cover remotely for other sites as required.
3.
Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link.
Provide a professional outstanding service to customers in line with the CHDA vision and values.
4.
Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey.
Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file.
Update records accurately using the in-house computer system.
Complete fortnightly 'Work in progress' checks.
5.
Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP
6.
Prepare and distribute confidential customer documentation securely across different teams within CHDA.
7.
Other general administrative duties.
Qualifications & Experience
• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.
Individual Competencies
• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and incl...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2026-06-30 09:50:20
-
Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.
- Ability to work onsite in our Killeen, TX clinic required
- Must be willing and able to travel to other clinics within the region as needed
- Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed
- Valid Driver License required (not currently suspended/revoked/expired)
Minimum Requirements
- High School Diploma or GED required.
- Customer service/hospitality industry experience highly preferred
- Experience in Microsoft Office (Word/Excel/Outlook) highly preferred
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.
If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
19.00
Maximum Salary
$
19.00
*
....Read more...
Type: Permanent Location: Killeen, US-TX
Salary / Rate: Not Specified
Posted: 2026-06-30 09:45:38
-
Registered Nurse (RN) for family - oriented SNF in West Plains, MO NHC HealthCare West Plains is looking for an RN to join our team to provide compassionate care to our patients.
At NHC HealthCare West Plains you will find great teamwork, good communication, & wonderful people!! Our facility is located about 45 minutes from the Arkansas border.
West Plains considers itself the heart of the Ozarks and is the largest city within 100 miles of south central Missouri.
Please visit www.westplains.net to find out more about this beautiful area!!
The ideal Registered Nurse candidate is caring, compassionate, has a positive attitude and is a team player.
Responsibilities include working with the interdisciplinary care team to assure accurate patient assessment and plan of care; maintaining open and ongoing communication with patients and families; assuring that appropriate nursing care is provided; assisting with medications and treatments; supervising LPNs and other nursing partners; and performing other patient care duties as assigned.
NHC HealthCare West Plains offers a competitive compensation package for full time employment including health, dental, vision, life, disability insurance, scrub uniforms, paid time off, 401 (k) with generous company match, and more.
We offer competitive rates and benefits for part time employment including dental, vision, disability insurance, scrub uniforms, 401 (k) with generous company match, and more.
Requirements: - Must have Missouri Registered Nurse (RN) license.
- Must be caring, compassionate, have a positive attitude and be a team player
- Prior Matrix and SNF experience a plus!
National HealthCare Corporation is recognized nationwide as an innovator in the delivery of quality long-term care.
Our goal is to provide a full range of extended care services, designed to maximize the well-being and independence of patients of all ages.
We are dedicated to meeting patient needs through an interdisciplinary approach combining compassionate care with cost-effective health care services.
The NHC environment is one of encouragement and challenge ...
innovation and improvement ...
teamwork and collaboration ...
and honesty and integrity.
All NHC employees are committed as partners, not only to the health of our patients, but to the well-being of the communities we serve.
If you are interested in working for a leader in senior care , share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/locations/west-plains/
We look forward to talking with you!!
EOE
....Read more...
Type: Permanent Location: West Plains, US-MO
Salary / Rate: Not Specified
Posted: 2026-06-30 09:45:36
-
PRN Physical Therapist Assistant PTA - NHC Ft.
Sanders Knoxville, TN
Join our in-house therapy team where quality care, teamwork, and a positive atmosphere come first.
Why NHC Ft.
Sanders?
We're a fun, supportive, family-oriented team that celebrates growth and great work.
Enjoy competitive pay, flexibility, and a place where you truly feel valued.
Benefits:
• Excellent compensation
• Dental & Vision insurance
• 401k with company contribution
• Continuing Education
• Stock options
• Uniforms
We're hiring a PRN Physical Therapist Assistant to support our experienced rehab team.
Enjoy a flexible schedule and the chance to make a real impact every day.
Requirements:
• Positive, reliable team player
• Tennessee PTA license
• SNF experience a plus
NHC is a nationwide leader in senior care, built on teamwork, innovation, and integrity.
Love working with seniors? We'd love to meet you!
Please apply.
nhccare.com/locations/fort-sanders/
....Read more...
Type: Permanent Location: Knoxville, US-TN
Salary / Rate: Not Specified
Posted: 2026-06-30 09:45:34
