-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Florham Park, US-NJ
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:18
-
If you are passionate about supporting initiatives and executing processes that enhance efficiency and the client experience, then a role as a Business Solutions Banker is for you.
As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice.
You will manage a portfolio of business or Not-for-Profit clients, and build relationships through providing financial education and innovative solutions with a focus on client experience.
Job responsibilities
* Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses
* Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals; identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; engage with clients through screen share tools to educate, guide, and assist the client with Chase online systems
* Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio
* Manage a portfolio of 225-275 high value business banking or Not-for-Profit clients by cultivating relationships to ensure a seamless client experience throughout Chase
* Understand the client's short-term and long-term capital needs to identify and manage credit opportunities up to $250,000
* Understand the client's cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.; understand and recommend ways to keep clients' funds and accounts protected
* Own client experience from end-to-end, engaging appropriate service teams to resolve issues; own the survey results for all assigned clients; and know when to escalate issues that require additional assistance or resolution
Required qualifications, capabilities, and skills
* Minimum 3 years' experience in a Business Banking Relationship Management or portfolio management role, or related business experience
* Maintain strong Zoom/phone-based and written communication skills with individuals at all levels internally and externally
* Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes
* Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client
* General ...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:17
-
Job Description
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank's Wholesale Loan Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Collaborate with Stakeholders by providing technology insights towards delivering efficient solutions.
* Demonstrate strong communication skills with the ability to collaborate with business analysts, solution architects, project managers, product owners and development teams.
* Engage in the planning, architecture, design, and development of solutions that satisfy business requirements.
* Utilize excellent organizational skills, proven analytical, planning, problem solving and decision-making skills.
* Work in cross-functional team and collaborate with peers during entire SDLC, ensuring highest quality solutions are delivered.
* Deliver using agile methodology with CI/CD and automated testing and deployment capabilities using DevOps.
* Adopt to new technologies and methodologies and drive solutions.
* Demonstrate ability to work proficiently and effectively in an Agile/Scrum feature team environment.
* Drive execution capabilities and efficiencies across the organization.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Demonstrated proficiency in software applications and technical processes within Java, J2EE, spring, spring boot, restful micro services and Kafka.
* Good knowledge in deploying applications using containers and Kubernetes.
* UX/UI experience utilizing HTML, CSS, plain JavaScript, React
* Experience with full development lifecycle from inception through implementation.
* Experience with development, deployment, and support of large-scale distributed applications in a mission-critical production environment.
* Experience with Agile methodologies (SCRUM, KANBAN).
* Practical cloud native experience - AWS,EKS, Aurora Postgres, Lambda, Step Functions
* Experience in Python coding
* Excellent analytical, communication, organizational and problem-solving skills coupled with a strong work ethic.
Preferred qualifications, capabilities, and skills
* Experience in working at code l...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:15
-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in omnichannel solutions, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about to...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:14
-
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager within our Product Delivery Team, you work to enhance and optimize the way products are delivered to customers.
As a key leader of the team , you will create , ensure high quality, on time delivery, customer satisfaction, key s olutions, and efficiencies .
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Collaborate with global data centers to optimize supply chain operations and streamline procurement processes, ensuring seamless integration and execution
* Analyze existing processes to devise innovative strategies aimed at enhancing efficiency and maximizing cost-effectiveness
* Lead a high-performing team to deliver exceptional products, serving as a pivotal leader to guarantee superior quality, timely delivery, customer satisfaction, and the implementation of key solutions and efficiencies
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
* Demonstrate 5+ years of experience leading and managing high performers, guiding top talent within a lean culture
* Exhibit resilience and adaptability to navigate consistent change within a dynamic, large-scale organizational environment
* Possess a strong understanding of global supply chain management and analyze processes to identify and implement improvements
* Communicate proficiently in both verbal and written forms to facilitate effective collaboration with global teams
Preferred qualifications, capabilities, and skills
* Proficient knowledge of the product development life cycle, design, and data analytics
* Familiarity with lean manufacturing principles and practices, with a background in industrial, lean, or manufacturing engineering
* Experience working wi...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:12
-
DESCRIPTION:
Duties: This position is for the North America blotters and tickets software engineering lead.
Design, develop and implement efficient and effective software solutions tailored to the macro fixed income and derivatives markets.
Efficiently solve business problems through innovation and strategic engineering practices applying advanced fixed income, rates and derivatives financial instrument knowledge.
Ability to efficiently execute in all aspects of the Software Development Lifecycle (SDLC) including analyzing requirements, incorporating architectural standards into application design specifications, documenting application specifications, translating technical requirements into programmed application modules, and developing or enhancing software application modules.
Timely identify and troubleshoot application code-related issues.
Ensure solutions are closely aligned to pre-defined architectural specifications.
Perform design reviews and create ways to incorporate requirements into designs and information or data flows.
Lead project planning sessions with project managers, business analysts, and the technology team to analyze business requirements and outline proposed solutions.
Lead a team of technologists and deliver software solutions to front and middle office teams trading in the macro markets timely and effectively.
Work closely with the heads of the trading and sales desks to deliver new software features.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Science, Software Engineering, or related field of study plus 5 years of experience in the job offered or as a Software Engineer or related occupation.
The employer will alternatively accept a Master's degree in Computer Science, Software Engineering, or related field of study plus 3 years of experience in the job offered or as a Software Engineer or related occupation.
Skills Required: Requires experience with the following: Python; React JS; Javascript; Typescript; GraphQL; NoSQL Databases; advanced object oriented software engineering principles; agile and scrum methodologies; team management and leadership; macro financial markets; fixed income strategies; and rates and derivatives financial instruments such as repurchase agreements, swaps, options, forwards, futures, bonds, interest rates caps and floors, matched maturity, invoice spreads, butterflies, curves, or bond rolls.
Job Location: 383 Madison Avenue, New York, NY 10017
Full-Time.
Salary: $180,000 - $215,000 per year.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset manageme...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:11
-
DESCRIPTION:
Duties: Cultivate security culture with product technology and business colleagues by embedding threat modelling, solutions architecture, and secure code review into assigned products/applications, in order to create secure products.
Prioritize adopting sustainable product controls in an effort to drive real risk reduction outcomes.
Identify and research unfamiliar technology components, capabilities, and business concepts that could impact the product's security.
Serve as security thought leader for the assigned product, learning the assigned product fully and striving for fluency within the assigned product's strategy and roadmap as well as its key investment programs.
Share reciprocal best practices with product and cybersecurity teams.
For assigned product, serve as clear point of escalation and subject matter expert for IT Risk and Cyber domains, and act with urgency when managing emerging security issues.
Proactively monitor Key Risk Indicators to ensure issues are identified, quantified, communicated, and managed in a timely manner, including recommendations for resolution, and identifying the root cause/key themes.
Partner and influence across your product's supply chain, working collaboratively with product, technology, and business colleagues on an on-going basis for business-as-usual audit and regulatory engagements, risk activities, and project initiatives.
Work closely with Third Party Oversight teams to ensure effective technology risk management of vendors engaged by technology partners, with a focus on Cloud computing and emerging technologies.
Apply technical knowledge and problem-solving methodologies to analyze complex data/systems, anticipate issues, and mitigate risks.
Work with other Engineering and Platform teams to architect and rapidly iterate on designs, patterns, or changes required to resolve issues and modernize the organization and its technology processes.
Drive decisions that influence product design, application functionality, and technical operations and processes.
Advise and mentor engineers and technologists, fostering a culture of continuous learning and development.
Execute work according to compliance standards, risk and security, and business objectives.
Responsible for staffing, budget, and relevant profit and loss (P&L).
Champion the firm's culture of diversity, equity, inclusion, and respect.
This position requires up to 10% travel (domestic and international) to other JPMC offices for internal meetings.
QUALIFICATIONS:
Minimum education and experience required: Twelve (12) years of experience in the job offered or as Director of Security Engineers, Manager/Director of Technology Services/Network Services/Systems Integrity, Senior Systems/Database Administrator, Senior Data Warehouse/Programmer Analyst, or related occupation.
The employer will alternatively accept a Bachelor's degree in any field of study plus ten (10) years of experience in the job offered or as Director of Security E...
....Read more...
Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:09
-
DESCRIPTION:
Duties: Determine product strategy, vision and roadmap for products.
Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
Participate in project planning sessions with business analysts and cross-functional teams of user research, market research, and technology partners to analyze business requirements and outline proposed solutions.
Design, develop and modify software systems and determine system performance standards.
Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives.
Create Jira Epics with use-cases, detailed product business & technical requirements, nonfunctional requirements.
Drive Product backlog, work closely with production support, issue & defect resolution taking into account user needs, business impacts and technical effort.
Monitor the day-to-day and monthly health of the product (scorecards, volumes, problems).
Provide updates for executive reports summarizing the features in flight and new feature delivery planning.
Conduct pre-release reviews which could include demos and testing validation.
Telecommuting permitted up to 100% of the time within California only.
This position requires up to 10% domestic travel.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Computer Information Systems, Management Information Systems, or related field of study plus 7 years of experience in the job offered or as Product Manager, IT Business Analyst, Software Engineer, Technology Analyst, Technology Lead, or related occupation.
Skills Required: This position requires experience with the following: SDLC; Business Analysis; Project management; Production testing and certification; Application development; Jira; Java; J2EE; Web services including SOAP or REST; JavaScript; Struts; Spring; Hibernate; HTML; XML; SQL; Oracle; DB2; Teradata; Splunk; Source code management tools.
Job Location: 3223 Hanover St, Palo Alto, CA 94304.
This position requires up to 10% domestic travel.
Telecommuting permitted up to 100% of the time within California only.
Full-Time.
Salary: $176,300 - $201,000 per year.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or ...
....Read more...
Type: Permanent Location: Palo Alto, US-CA
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:06
-
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality solutions that resonate with users.
As a Product Manager in the Wholesale Lending Services for Loan IQ team, you will be an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
You will be responsible for acting as the voice of the customer and developing features that provide customer value.
With a strong commitment to scalability, resiliency, and stability, you will also collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
To be eligible for this position, you must be authorized to work in the United States.
We do not offer any type of employment-based immigration sponsorship for this position.
Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or ...
....Read more...
Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-06-11 11:30:04
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Manhattan Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:57
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Livonia, US-MI
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:55
-
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service.
Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences.
You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experi...
....Read more...
Type: Permanent Location: Lynwood, US-CA
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:54
-
Job Description
Join the Markets Operations Transformation team and design, develop and deliver programs working closely across the Macro and Spread lines of business.
As a Markets Operations Transformation- Vice President in Operations, you will be in a key leadership position within the Transformation Team, which is responsible for driving delivery across multiple geographic and regulatory jurisdictions through the use of process redesign, data, and technology.
You will be a team player in driving innovative projects throughout the Operations using Artificial Intelligence and Large Language Models.
Job responsibilities
* Leads, manages and drives execution of key Artificial Intelligence/Machine Learning program across Operations area
* Shapes and drives activities supporting the governance infrastructure and protocols including data driven analysis to senior Markets Operations management
* Manages end-to-end delivery of projects/programs, partners closely with teams across Sales & Trading, Operations, Technology, Data & Analytics, Legal & Compliance, Finance, and other corporate functions
* Defines objectives and key results, project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management
* Leverages the latest digital tools and technologies to support development of scalable, leading-edge solutions
* Partner with Artificial Intelligence Center of Excellence to ensure best practice is followed for program implementation
* Leads problem solving and data driven decision making inclusive of process design, re-engineering, and target state modelling
Required qualifications, capabilities, and skills
* The interpersonal skills required to work with colleagues in various teams across the lines of business and support functions, allied with the necessary judgment and maturity to influence junior and senior colleagues alike
* Demonstrable experience in driving complex programs related to Artificial Intelligence
* Markets (Foreign exchange, Commodities, Derivatives) or other related financial services experience; experience in an operations and knowledge of industry regulations
* High levels of resilience and motivation, with an inclination to take rather than deflect ownership
* Solid critical thinking, attention to detail and analytical skills; ability to synthesize data and formulate appropriate conclusions
* Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management
* Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 ye...
....Read more...
Type: Permanent Location: Brooklyn, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:52
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
....Read more...
Type: Permanent Location: Clearwater, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:51
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase in Infrastructure Platforms, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
The team is responsible for the development and maintenance of a comprehensive suite of Relational Database Managed Services, deployed across both private and public cloud environments.
This self-service product is designed to support all Lines of Business, ensuring seamless integration and functionality.
The development team is globally distributed, working collaboratively in a dynamic and rapidly evolving environment.
They are engaged in multiple large-scale projects simultaneously, driving innovation and excellence in database management solutions.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Acts as a Lead developer who will help set direction and best practice around automated testing, platform framework, SDLC as well as acting a point of contact for more junior developers to give them guidance on best practices.
* Collaborate with other backend developers to get involved with code reviews and building up our suite of microservices components to facilitate faster development.
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)- Python with the ability to write clean, effici...
....Read more...
Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:49
-
You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
....Read more...
Type: Permanent Location: Albuquerque, US-NM
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:47
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
....Read more...
Type: Permanent Location: Prescott Valley, US-AZ
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:45
-
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Kinexys Digital Payments, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Collaborates with key stakeholders and partners across Legal, Compliance, Technology, and Operations to determine feasibility of building out new features and propel product initiatives
* Collaborates with Sales on the development of a commercial strategy and client facing materials to help drive product commercialization
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* A collaborator who thrives on building solutions alongside cross-functional partners - strong communication skills and ability to build consensus across functions
* Exceptional logical thinking, attention to detail, and ability to deconstruct complex problems into manageable components
Preferred qualifications, capabilities, and skills
* Highly entrepreneurial and comfortable working in a fast-paced environment - be an owner
* Execution-focused and action-oriented with experience working in a highly cross-functional organization
* Experience in payments processing/technology, cash management and product management
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and governmen...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:42
-
Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Credit Risk Analyst on the Commercial and Investment Bank - Insurance Credit Risk Team, you will develop the analytical skills needed to evaluate, assess and document client creditworthiness of a portfolio of insurance companies as well as structure and negotiate new transactions/requests.
In this role, you will play a part in leading the credit origination and portfolio management of the companies covered by the Insurance team.
You will work in partnership with Investment Banking Coverage, Global Corporate Banking, Debt Capital Markets and many other product partners across JPMorgan Chase.
Job responsibilities
* Assign a portfolio of clients with responsibility for performing ongoing credit analysis and client exposure management
* Develop a well-informed forward looking credit view of your client's business and JPMorgan's activity by staying current on industry trends, client's financial performance, and capital markets needs
* Communicate your view by preparing and presenting credit approval memos in connection with credit origination and renewals.
* Perform financial analysis including stress testing, projections and peer comparisons
* Assess creditworthiness of clients and recommending appropriate credit ratings
* Assess the ability of cash flows or market value of assets/collateral to repay debt
* Describe concisely the structure and terms of products and analyze related risk metrics
* Monitor, investigate, and escalate risk metrics associated with client activity
* Attend on-site or remote client diligence meetings
* Process transactions and annual reviews in JPM's credit system by coordinating with middle office and business partners
* Prepare and present periodic portfolio reviews to senior credit executives and business partners
Required Qualifications, Capabiliites and Skills
* Highly motivated with a natural passion to learn and an inquisitive personality
* Strong interpersonal skills, and an ability to work well in a team environment
* Strong sense of accountability and ownership of tasks
* Strong verbal and written communication skills
* Capable of understanding, describing and debating complex concepts
* Ability to prioritize among competing projects and deliver work in a timely manner
* Highly proficient in Excel, PowerPoint and Word software
* Knowledge of and familiarity with financial statements and accounting
Preferred Qua...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:40
-
Join our team as a leader in control evaluations and substantive testing, where your expertise will drive significant impact within the Asset Management business.
As a Senior Test Lead within the Global Asset Compliance and Ops Risk Testing Center of Excellence (CoE), you will be responsible for identifying risks, evaluating controls, and overseeing security governance.
That would be crucial in advising on complex situations and enhancing the firm's risk posture.
Through collaboration and analytical skills, you will contribute to the Testing CoE's overall success and strengthen the firm's compliance with regulatory obligations and industry standards.
Job responsibilities
* Lead control evaluations and end-to-end substantive testing activities, including planning, fieldwork and reporting.
* Lead simultaneously a wide range of comprehensive reviews to independently assess the design and operating effectiveness of controls within the Asset and Wealth Management LOB.
* Ensure compliance with internal policies, procedures, and external laws, rules, and regulations, while identifying necessary remediation actions.
This includes developing and executing testing procedures, meticulously documenting results, drawing informed conclusions, making actionable recommendations, and distributing detailed compliance testing review reports.
* Foster collaboration with Compliance and Operational Risk Officers on various engagements.
This includes supporting the development of detailed test scripts, facilitating issue discussions, participating in business meetings, and drafting comprehensive final reports to ensure alignment and clarity.
* Utilize advanced critical thinking skills to apply substantive testing techniques, thoroughly evaluating the effectiveness of high-risk business processes and identifying potential areas for improvement.
* Assess and monitor risks, ensuring adherence to firm standards, regulatory requirements, and industry best practices.
Implement strategies to mitigate identified risks effectively.
* Collaborate with cross-functional teams and stakeholders to support the design and effectiveness of controls.
Drive initiatives that enhance the business control environment through recommended updates to the Compliance and Operational Risk Evaluation (CORE) application.
* Develop and execute robust control test scripts aimed at identifying control weaknesses, determining root causes, and recommending practical solutions to enhance operational efficiency and control effectiveness.
* Document test steps and results in a comprehensive and organized manner, ensuring sufficient support and justification for testing conclusions.
Maintain a high standard of documentation to facilitate transparency and accountability.
* Lead meetings with business owners at various management levels, delivering testing results and supporting sustainable control enhancements.
Identify and capitalize on opportunities to...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:37
-
Take your engineering expertise to new heights by joining a team of exceptionally talented professionals and solidify your place among top performers in the industry.
As a Principal Cybersecurity Architect at JPMorgan Chase within the Cybersecurity and Technology Controls, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies as well as support the adoption of strategic global solutions.
Leverage your advanced architecture capabilities to identify, communicate, and mitigate risk, and collaborate with colleagues across the organization to drive best-in-class outcomes.
Job responsibilities
* Advises cross-functional teams on technology selections and decisions to achieve target state cybersecurity on improvements to current cybersecurity parameters
* Develops multi-year roadmaps aligned with business and architecture strategy and priorities
* Creates complex and scalable coding frameworks on the public cloud for new system design patterns and process templates
* Develops secure and high-quality production code and reviews and debugs code written by others
* Serves as the function's go-to subject matter expert and drives thought leadership within the product line
* Contributes to the development of technical methods in cybersecurity in line with the latest product development methodologies
* Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions
* Participates in the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience
* Fluent in one or more programming languages
* Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
* Excellent communication skills with the ability to convey complex technical concepts to diverse audiences
* Understanding of the business and knowledgeable of latest risk trends in the internal and external environments
* Practical cloud native experience
* In-depth knowledge of data security principles, cryptographic algorithms, and encryption technologies
Preferred qualifications, capabilities, and skills
* Experience working with AI models and complex distributed data sets
* Proficiency in designing and implementing security controls for cloud environments (e.g., AWS, Azure, GCP)
* Hands-on experience with security assessment tools, vulnerability scanning tools, and penetration testing methodologies
* Experience working in finance ...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:36
-
Join J.P.
Morgan's Commercial & Investment Bank (CIB), a global leader in Global Banking, Markets, Securities Services, and Payments.
As a Control Manager, you will play a crucial role in managing operational, regulatory, and reputational risks.
Are you a thoughtful and innovative leader ready to make an impact? Bring your existing skills, master new ones, and become part of a diverse community of Control Management professionals.
As a Control Manager within CIB Finance, you will lead efforts to identify risks and assist in the development of risk mitigation strategies.
You will monitor risks through KPIs and other early warning tools, engaging with cross-disciplinary teams to build creative solutions and advance the control agenda.
Job Responsibilities:
* Lead the Commercial and Investment Bank Finance and Business Management Securities Services Control function.
* Conduct monthly trend analysis on low-severity issues across Commercial and Investment Bank Finance and Business Management.
* Develop and manage a resilient Control environment in collaboration with stakeholders.
* Prepare and present materials to senior stakeholders at monthly control forums.
* Champion compliance with firm standards and requirements as a senior team member.
* Prioritize and manage deliverables with urgency and efficiency.
* Identify, escalate, and analyze operational errors for risk assessment.
* Manage Issue Management protocol and understand Product/Service Change Management and New Business Initiative Approval processes.
* Review issues and incidents with stakeholders to determine root causes and actions.
* Drive completion of Controls initiatives and follow up on hygiene items impacting Risk and Control systems.
* Collaborate with global teams on regulatory requests and internal program controls.
Required Qualifications, Capabilities, and Skills:
* 7+ years of experience in Control Management, Finance, Audit, or Operational risk.
* Exceptional verbal and written communication skills.
* Ability to work independently and proactively find solutions.
* Effective listening skills and ability to negotiate during contentious moments.
* High level of Emotional Intelligence (EQ).
* Intellectual curiosity that drives team improvement and learning.
* Thorough understanding of risk dimensioning, markers, and mitigation strategies.
* Ability to manage stakeholder relationships across different time zones.
* Familiarity with the three lines of defense structure and purpose.
* Understanding of KPIs and their role in risk mitigation.
* Excellent multitasking, prioritization, and proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Preferred Qualifications, Capabilities, and Skills:
* MBA or advanced degree preferred.
* Experience with risk management frameworks.
* Knowledge of audit engagement.
* Project management skills.
This p...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:34
-
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
....Read more...
Type: Permanent Location: Manassas, US-VA
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:33
-
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Connected Banking, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
You will enhance and optimize the way products are delivered to customers.
As a key member of the team, you will create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Connected Banking includes product areas:
Core Experience: provides an integrated view of our customers financial position through digital tools.
It includes Spend & Save, Credit & Debt, Identity, Credit Journey for Small Business, Alerts & Communication, and Enrollment & Activation
Export Aggregation enables customers to safely share their Chase account information externally, while gaining more control over third-party data connections
Open Banking: focuses on industry engagement and advocacy for regulations such as 1033 and oversees cross-org readiness
Growth: partners closely with our LOB stakeholders, Marketing, Analytics and Finance teams to maximize the value we extract from our experiences and data
Operations & Readiness: oversees control governance, coordinates Customer Experience and Channel Readiness, and provides project management for product planning, delivery & release management support activities
Job responsibilities
* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits a...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:30
-
The Early Tenure Card Marketing Vice President within the Customer Lifecycle Team will help oversee Credit Card Account early tenure customer marketing programs with a specific focus on the first 90 days of tenure.
The Lifecycle Marketing team sits within Customer Marketing & Experience (part of the Marketing Growth and Innovation organization of Card Services, a key business within Chase's Consumer & Community Banking group.) The team is responsible the strategies and marketing for existing consumer credit card customers to drive onboarding, long-term engagement, satisfaction and retention.
This position will play a pivotal role in guiding new customers throughout key moments and stages in a customer's lifecycle.
This strategic position will design strategies and implement marketing programs across channels (email, site, in-app etc.) and operationalize segmentation that engage customers to drive loyalty.
The candidate must be able to work within a team environment and collaborate closely with product and Card Member Service teams across the Card organization.
Job Summary:
As the Vice President of Early Tenure Card Marketing on the Customer Lifecycle Marketing team, you will lead and drive marketing strategies to engage customers across credit card products while partnering internally and externally to bring these strategies to life.
Job Responsibilities:
* Lead customer marketing onboarding strategies across products partnering closely with many cross-functional teams as well as external partners
* Create and manage segmentation strategies to deliver personalized marketing programs that resonate with different customer segments and drive optimal next best actions
* Manage reporting for campaigns as well as overall engagement metrics at the full portfolio level as well as for individual products
* Work with external and internal partners on their customer engagement strategies, helping to synthesize results and drive new tactics
* Improve upon existing marketing campaigns while also developing new strategies for specific segments
* Leverage insights from campaign analytics, effectively summarize marketing performance highlights and develop data-driven strategies
* Communicate effectively and confidently with numerous stakeholders and have the ability to lead through strong collaboration
Required qualifications, capabilities, and skills :
* Bachelor's Degree Required
* 7 or more years direct marketing experience
* Experience working with multiple internal and external partners
* Strong oral, written communications, and presentations skills
* Logical, analytical thinker; identifies clear objectives, leverages data to develop strategies and advanced understanding of success metrics
* Strong ability to influence and gain buy-in
* Effective at prioritizing and managing multiple complex initiatives concurrently
* Be a results-oriented self-starter with strong problem-sol...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-11 11:29:28
