-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Sioux City, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:24
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Kansas City, US-KS
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:23
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Davenport, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:22
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:22
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Springfield, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:21
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:20
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Evansville, US-IN
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:20
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Des Moines, US-IA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:19
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:18
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:18
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:17
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Savannah, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:17
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:16
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Columbus, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:15
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:15
-
Provide professional pharmacy services, including filling prescriptions, counseling patients and supervising pharmacy technicians.
Assure that all services comply with professional standards and applicable statutes and regulations.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
* Board of Pharmacy license
* Effective interpersonal, communication and customer service skills
* Ability to work in a fast paced environment
* Friendly, approachable and outgoing demeanor/team player
* Sound judgement/decision making skills
* Ability to preserve confidentiality of information
* Strong math skills (calculate discounts, proportions, percentages)
* Basic algebra and geometry skills (calculate circumferences, volume)
Desired
* APhA Immunization Cer...
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Type: Permanent Location: Pearland, US-TX
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:14
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:14
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:13
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:12
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:11
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:11
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:10
-
Support the company's Controlled Substance Compliance Program (CSCP) structure and foundation through monitoring and research of dispensing activities in company pharmacies.
This position will work closely with the Controlled Substance Monitoring team and manager on process improvements, quality assurance protocols and reporting and analysis of trends to provide periodic feedback to stakeholders and other critical functions.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.MINIMUM
* 4+ years healthcare, pharmacy, fraud prevention, risk management, audit, or compliance
* Thorough knowledge of controlled substance regulations and indicators of potential diversion of controlled substances in healthcare
* Ability to handle multiple projects and respond to changing business priorities
* Strong follow-up, accountability, and attention to detail
* Ability to analyze complex data and present effective reports
* Strong analytical, problem-solving, and organizational skills
* Experience using data analytics tools to identify trends and anomalies
* Proficient in Microsoft Word, PowerPoint and Excel with experience using Excel data analytics tools.
* Excellent oral/written communication
* Ability to manage multiple tasks, work independently and contribute to a collaborative team environment
DESIRED
* Bachelor's Degree
* Certified Fraud Examiner
* Execute transaction monitoring of assigned divisions to assess potential suspicious activity indicating diversion, abuse or fraud related to controlled substances
* Conduct detailed data analysis to identify trends, patterns and anomalies as they relate to controlled substance regulations and guidance for use in transaction monitoring and enhanced due diligence procedures and interventions
* Interpret data findings and prepare summaries and presentations to communicate insights to stakeholders
* Assist with the design and implementation of alert rules for use in transaction monitoring & conduct periodic review of alerts to ensure controls align to objectives
* Conduct investigations using all available systems to research suspicious activity and fraud and maintain case investigation documentation in accordance with department standards
* Perform periodic and for-cause pharmacy and prescriber risk analysis of assigned divisions and develop reporting for management to communicate findings
* Support the development and implementation of risk assessment tools and methodologies to mitigate compliance issues.
* Manage data processing workflows and contribute to the optimization of data management practices
* Develop and maintain case investigation documentation processes and quality assurance protocols to ensure accurate documentation
* Provide direction to other controlled substance Analysts on processes, procedures, and application of policy requirements...
....Read more...
Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:10
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:09
-
Description & Requirements
Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely.
The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets.
The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs).
This position requires the ability to obtain and maintain an active Public Trust security clearance and is contingent upon award.
Essential Duties and Responsibilities:
- Demonstrate substantial understanding of technical tactics by using a variety of internal and external sources to repair the operational deficiency.
- May provide guidance and work leadership to less-experienced technicians.
- Resolve more complex technical issues submitted by less-experienced technicians.
- Participates in special projects as required.
Job-Specific Essential Duties and Responsibilities:
* Resolve Tier 0/1 tickets within 48 hours.
* Provide support for username/password issues, basic troubleshooting.
* Support and escalate issues related to Chatbot, Knowledge base and common issues.
Job-Specific Minimum Requirements:
* 1+ years of work experience is required.
* Bachelor's degree is required.
An associate's degree + 2 years of work-related experience or a high school diploma/ GED + 4 years of work-related experience may be substituted in lieu of the degree requirement.
* Due to federal requirements, candidates must be US Citizens without Dual Citizenship to another country.The ability to obtain, and maintain, a Public Trust clearance is required.
*This is a SCA Wage Determination position
#techjobs #veteransPage #clearance
Minimum Requirements
- High School diploma or equivalent with 0-2 years of experience.
- May have additional training or education in area of specialization.
EEO Statement
Maximus is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.
That wage rate will vary depending on locality.
An applicant's salary history will not be used in determining compensation.
Minimum Salary
$
22.93
Maximum Salary
$
22.93
*
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-09-18 08:35:07
