-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Miami, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:28
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Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:27
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Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:26
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:25
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Tallahassee, US-FL
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:25
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Bridgeport, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:24
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Sacramento, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:23
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Colorado Springs, US-CO
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:22
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:22
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Hartford, US-CT
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:21
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:20
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Denver, US-CO
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:20
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Fort Smith, US-AR
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:19
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:18
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Little Rock, US-AR
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:17
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: San Diego, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:16
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Montgomery, US-AL
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:15
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Tucson, US-AZ
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:14
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Mobile, US-AL
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:13
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:12
-
Description & Requirements
Transform Lives, One Call at a Time.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities.
Join our team as a Migrant Help Customer Service Advisor and experience the joy of making a real difference in people's lives!
If you are passionate about providing help to those who need it the most while enjoying a fulfilling and varied work environment, we want to hear from you.
You'll be part of a customer focussed and passionate team, that thrives on positivity and collaboration, and your role will be vital in delivering exceptional service to our valued service users.
As an Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls and live chats.
Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, and will enable service users to explore their options, access the appropriate resources, and make a significant difference in their lives..
While the nature of some calls may be sensitive and challenging, we do give breaks following difficult calls, and you do have access to additional resources to prioritise your wellbeing.
In this role, you will also collaborate with an Interpreter service to ensure that every service user receives the comprehensive assistance they need.
Your contributions will make a meaningful difference in the lives of those navigating complex challenges.
This role requires flexibility, as you will work 5 shifts per week, each lasting 7.5 hours per day, scheduled between 7:00 AM and 8:00 PM, Monday to Sunday on a rotational basis.
Shifts are split across the day, typically structured as:
* Morning segment: 3.5 hours
* Afternoon/evening segment: 4 hours
Example shift patterns include:
* 7:00 AM - 10:30 AM and 2:00 PM - 6:00 PM
* 8:00 AM - 11:30 AM and 3:00 PM - 7:00 PM
* 9:00 AM - 12:30 PM and 4:00 PM - 8:00 PM.
As this role involves home working, candidates are required to have a suitable workspace at home.
Your workspace should be a space that is suitable for dealing with calls and is comfortable to work from.
If you require additional equipment such as an ergonomic chair or screen reader, we can support you with this.
As an Advisor you will be required to:
• Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary
• Identify and address safeguarding concerns promptly and effectively
• Meet customer service standards and performance goals
• Respond to difficult and sensitive cases with empathy, patience, and resilience
• Deliver information services across multiple channels (telephone, online, email, and live chat)
• Resolve service user issues proactively, calmly, and professionally
• Offer guidance, tailored recommendations, and signposting to Service User...
....Read more...
Type: Permanent Location: Birmingham, US-AL
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:12
-
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: The Accountant, Global P2P Invoice Processing performs the processes associated with global invoice mailing, scanning, processing, and posting activities.
Your Responsibilities:
* Executes the P2P invoice processing activities including invoice posting, data entry completeness and accuracy check, mail processing and issue resolution
* Processes invoices from receipt through posting in an efficient manner to ensure compliance with relevant payable systems, policies and procedures
* Communicates with third party stakeholders as needed via email, chat or phone to resolve invoice queries or discrepancies in order to post invoices (and/or credit memos) in a timely fashion and within customer Service Level Agreements
* Conducts reviews of vendor statements against open and closed invoices to identify missing or misbilled invoices
* Coordinates with invoice approvers and/or requisitioners to ensure timely review and approval of invoices to be released for disbursement
* Follows internal procedures and timelines to keep the service on agreed level of Key Performance Indicators
* Adheres to process governance including regular reporting and analysis of key metrics
* Supports General Accounting’s month end/year end closing procedures including general ledger reconciliations
* Supports process change improvements and system upgrades/updates
* Supports the Global Sourcing team in supplier identification, analysis, and maintenance
What You Need to Succeed (minimum qualifications):
* Degree in Business and/or Accounting (or equivalent work experience)
* Minimum 1 year of experience in P2P or Finance function in SSC/BPO environment
* Ability to work in global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external team members
* Ability to proactively & effectively resolve process and technology problems
* Ability to effectively prioritize and complete key tasks and deliverables
* Able to respond fl...
....Read more...
Type: Permanent Location: Warszawa, PL-MZ
Salary / Rate: Not Specified
Posted: 2025-08-23 08:48:02
-
Job Overview:
We are seeking a detail-oriented and proactive Sales Support Specialist / Sales Coordinator to join our dynamic sales team.
This hybrid role plays a vital part in driving sales operations forward by coordinating complex Request for Proposal (RFP) submissions and managing trade show and event logistics.
The ideal candidate will be highly organized, possess excellent writing and proofreading skills, and demonstrate strong project management capabilities.
This role supports the sales team by ensuring seamless execution of proposal activities, maintaining sales tools and materials, coordinating events, and facilitating efficient communication across departments.
Key Responsibilities:
RFP Coordination (Proposal Management – ~70%)
* Understand and analyze request for proposals (RFPs), request for quotations (RFQs), and request for information (RFIs).
* Manage the full RFP process from receipt to timely submission, ensuring compliance with deadlines and client specifications.
* Using historical RFP’s and boilerplate information to help build interesting and compelling proposals to achieve business objectives.
* Act as the project manager for RFPs: develop and track proposal timelines, assign deliverables to key contributors, and ensure alignment on objectives.
* Gather content and input from Legal, Executive Leadership (EVP, VP), and Regional Sales Managers to complete proposals.
* Draft, edit, and proofread proposal content including executive summaries, company overviews, and technical responses.
* Analyze and distill complex RFP questions for clear internal communication and effective response.
* Maintain an RFP content database and track submission outcomes and metrics for future optimization.
Trade Show & Event Coordination (~15%)
* Plan, organize, and execute logistics for trade shows/exhibitions.
* Coordinate booth administrative documents, shipping and receiving of materials, promotional item inventory, and Regional Sales Manager support.
* Manage vendor relationships and exhibitor registration processes.
* Work with Marketing Content Strategist ensuring all branding and marketing collateral is current, aligned with company standards, and available for sales team use.
Sales Operations Support (~15%)
* Maintain inventory of sales supplies, promotional materials, and office collateral.
* Assist with Freedom of Information (FOI) submissions, competitor research, and Regional Sales Manager tasks (e.g., forms, reports, membership renewal, insurance certificates).
* Support the onboarding process for new sales reps, including branded apparel and welcome materials.
* Leverage tools such as Salesforce and Microsoft Office to support reporting, communication, and lead tracking.
* Ensure internal sales documentation is organized, accurate, and easily accessible.
About Harris Computer:
Harris provides mission critical software solutions for the ...
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Type: Permanent Location: Jefferson City, US-MO
Salary / Rate: Not Specified
Posted: 2025-08-23 08:47:28
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KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond.
Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500 students in grades K-12 across seven schools.
We believe every individual walks through the doors of schools bearing gifts.
Talent.
Perspective.
Drive.
Inspiration.
So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive.
We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together.
Position Overview
Grade(s): 9-12
* Algebra 2
* SAT Prep
The Lead Teacher's role holds the primary responsibility for developing and implementing the curriculum, school culture, and the success of the school's students.
Duties/Responsibilities
Curriculum Development and Instruction
* Adapt and execute a rigorous, standards-aligned curriculum and assess students' progress
* Develop academically rigorous lessons, create unit plans, rubrics and assessments
* Use data to inform instructional decisions
* Provide students with daily feedback on mastery performance in character and academics and plan for individual learning needs
* Demonstrate strong pedagogy
Commitment to School and Classroom Culture
* Work collaboratively with your school team and those across KIPP Capital Region
* Help develop school-wide culture that best fits the needs of our students, teachers and families
* Attend and participate in all staff meetings and communicate openly with staff
* Develop positive rapport with students
* Create and foster a positive and calm learning environment
* Enforce, uphold, and exhibit school's values, student management policies and culture
Family Engagement
* Establish and maintain strong communication lines with all parents and share progress
* Be available for open houses, parent teacher conferences and other events involving parents
* Make him/herself available to students, parents and other staff members
Growth Mindset
* Pursue challenging professional goals each year
* Willing to offer support and receive constructive feedback from colleagues in order to create a professional working atmosphere that is conducive to change and improvement
* Participate in school-wide and individual professional development, including pre-service training over the summer and weekly during the academic year (held during school hours)
* Performs other duties as assigned
Qualifications
* Bachelor's degree from an accredited College or University, required
* Valid NYS Teaching Licensure...
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Type: Permanent Location: Albany, US-NY
Salary / Rate: Not Specified
Posted: 2025-08-23 08:46:50
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Position: Evening Dishwasher - Part Time 4:00p - 8:00p
Are you looking to have fun in a work environment where you can express your talents and creativity, while making a difference in the lives of others? Come join our Food Nutrition Service Team! NHC fosters an environment of teamwork and provides opportunities in a culinary environment in a healthcare setting.
This position performs various duties associated with the production and service of patient meals.
Position Highlights:
* Properly transport and store dishes, flatware, utensils, pots/pans, etc.
* Clean and sanitize the dish machine and dish room
* Scrape, stack, wash, & sanitize dishes, flatware, utensils, pots/pans, etc.
* Wrap flatware if needed
* Bus tables in dining room and clean/sanitize tabletops
* Assist in receiving and storing food/ supplies to prevent waste and assure quality products
Why NHC?We offer a culture of recognition, empowerment, and fun.
At NHC, we are all partners (employees) in a family - oriented work atmosphere where growth and opportunities are promoted.
We provide competitive compensation with performance wage rate increases.
ExperienceHealthcare food service experience preferred, not required
BenefitsCompetitive PayHealth, Dental, Vision, Disability and Life insuranceUniformsAdvancement Opportunities
Work Location:NHC Lawrenceburg
374 Brink St
Lawrenceburg, TN 38464
If you are interested in working for a leader in senior care, share NHC's values of honesty and integrity, and have a heart for the geriatric patient, please apply today and find out more about us at nhccare.com/locations/lawrenceburg/
EOE
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Type: Permanent Location: Lawrenceburg, US-TN
Salary / Rate: Not Specified
Posted: 2025-08-23 08:46:44
