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Contexte / Entité
Hermès Cuirs Précieux (HCP) est une filiale d'Hermès, spécialisée dans la fabrication de cuirs d'exception.
Reconnue pour le savoir-faire de ses 800 collaborateurs dans le tannage et la finition de peaux précieuses, HCP construit et valorise plusieurs filières (exotique, veau, chèvre, ) lui permettant de s'assurer de la traçabilité et du bien-être animal.
HCP s'engage ainsi dans une transformation industrielle au service d'un très haut niveau de qualité et du respect de ses engagements RSE (sécurité, innocuité, eau & carbone) par la maîtrise accrue des procédés de transformation et d'optimisation de la matière (Tannerie 4.0).
Rejoindre HCP, c'est s'inscrire dans une culture de l'innovation participative au sein de laquelle chacun peut agir, avoir de l'impact sur son environnement et trouver un sens à son travail.
Le Poste
Acheteur(-euse) international(e), rattaché(e) au Directeur Achats Matières Premières, votre rôle sera d'assurer la gestion des filières crocodiliens et lézard.
Vous serez le garant des achats de peaux brut en volume et qualité, la relation avec les fournisseurs internes et externes, la traçabilité et la certification des matières, le développement des démarches RSE et travaillerez ainsi en étroite collaboration avec notre Comité de Direction, nos sites de production français et australiens et les équipes Achats et Industrie.
Ce poste basé à Paris 9eme, nécessite de fréquents déplacements en France et à l'international, 60 % du temps de travail en déplacement estimé.
Vos principales missions et activités sont :
* Assurer les achats de la filière intégrée crocodile (porosus), en lien avec les équipes australiennes (7 sites) et l'animation de la qualité des peaux brutes crocodilien, avec les équipes industrielles et les tanneries
* Gérer et développer nos 4 filières lézard (en qualité, en volume, RSE)
* Assurer la coordination du back-office :
+ Analyser les achats de peaux exotiques (volume, délais, qualité, affectation, tailles, teintes, fournisseur, RSE)
+ Elaborer des tableaux de bord par site de production pour suivre la performance
* Contribuer à l'élaboration de la stratégie autour de la matière en lien avec le Comité de Direction d'Hermès Cuirs Précieux
* Faire de la veille pour explorer de nouvelles matières et développer une nouvelle filière cuir
* Manager une personne, basée à Paris, dans son développement et sa montée en compétence
Profil recherché
Titulaire d'un Bac +5 , Vous disposez d'une expérience significative de 8 à 10 ans dans le domaine des achats de matières, avec une expérience à l'international
Idéalement, vous connaissez l'environnement du cuir.
Vous maitrisez parfaitement l'anglais à l'oral comme à l'écrit (l'italien ou l'espagnol est un plus)
Vous êtes reconnu pour votre capacité à négocier et à gérer des relations avec les fournisseurs....
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:52
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A pourvoir à partir de septembre 2025 pour une durée de 6 mois à Pantin.
Contexte et positionnement.
Rattaché(e) à la Responsable de la formation, votre mission consiste à accompagner l'équipe sur la création de l'ensemble de ses contenus et à jouer un rôle de facilitateur sur les divers projets.
L'équipe couvre notamment les projets de Communication, Visual Merchandising, Expérience Client et le Podium (showroom interne).
Principales activités :
Contenus saisonniers :
* Aide au développement des supports de formation saisonnière
* Concevoir des modules e-learning et les intégrer à notre outil auteur Articulate 360° : Storyline, Rise, Quizmaker
* Créer des animations en motion design et des vidéos interactives
* Mise à jour de supports sur InDesign
* Mise en page des différents supports de présentations : catalogues dynamiques, fiches produits, simulation VM.
Charte graphique :
* Assurer la cohérence graphique
* Produire plusieurs propositions graphiques
* Concevoir en amont la charte graphique des formations, créer des templates
Opérationnel :
* Soutien opérationnel dans l'organisation des sessions de formation
* Contribution opérationnelle à la préparation du Podium.
Transverse :
* Veille concurrentielle
* Participation aux autres projets de l'équipe IDM
Profil :
* Formation : Bac+3 à Bac+5 en Communication visuelle/Multimédia/Infographie
* Étudiant(e) en école de commerce ou équivalent universitaire (Licence, Master), vous disposez idéalement d'une première expérience professionnelle
* Dôté(e) de bonnes qualités relationnelles, vous êtes organisé(e) et rigoureux(se), et saurez-vous adapter aux diverses missions qui vous seront confiées.
* Curieux(se) et doté(e) d'un intérêt pour l'univers du textile et de la mode, vous avez une véritable sensibilité produit.
* Très bonne maîtrise de la Suite Adobe (Illustrator, Photoshop, InDesign) et de PowerPoint
* Vous êtes à l'aise avec le montage vidéo et le design graphique et la maitrise du logiciel Articulate360 serait un plus.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:52
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Responsibilities:
* Assist on paid campaign planning & execution (Digital, Social, Print, OOH, etc) and actively monitor campaign status to ensure campaign objective is achieved
* Generate Campaign / Monthly reports
* Monitor all social media platforms for trending news and feedback
* Assist to manage Media library
* Support in communication events
Requirements:
* University student in Business Management or related disciplines
* Strong command of Cantonese and English
* Knowledge in local Media landscape is required
* Experience on operating digital/social campaign will be an advantage
* Excellent in communication skills
* Conscientious and detail-minded
* Pleasant personality and a team player
* Basic computer knowledge
* Outdoor work is required occasionally
* Must be able to work at least 3 full days per week (falls into Mon - Fri)
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Type: Permanent Location: Hong Kong, HK-HK
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:51
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The Team:
The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company.
The Human Resources department is organized in three strategic pillars:
* Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
* Human Resources Business Partners and Talent Acquisition: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
* Talent Development: corporate social responsibility, Diversity, Inclusion & Family, learning and leadership development, internal communications, and employee engagement.
The Opportunity:
As the Director of Employee Relations & Compliance, you will lead the employee relations function in the US, ensuring consistent, practical, and compliant outcomes for all escalated employee relations matters.
You will work as a strategic, collaborative, hands on partner to ensure HR-related compliance across the organization.
You will identify, investigate, and resolve employee relations issues throughout the organization.
You will be responsible for establishing process and procedures for all investigations, as well as training to support other members of the HR team to lead employee relations investigations with consistency.
You will partner closely with HR Business Partners, Talent Development, Benefits, Internal Control, Legal, IT/Cybersecurity and Asset Protection.
You will ensure consistent awareness of all the current legal and regulatory requirements pertaining to employee matters.
You will identify trends across the organization and propose solutions to rectify identified issues.
This position will be based in our New York corporate office and will require travel as needed for onsite support in our locations across the US.
About the Role:
* Serves as a strategic leader of matters pertaining to employee relations and compliance.Provides hands-on employee relations support by maintaining both a physical and virtual presence in Corporate, Service Center, and Retail locations across the US.
* Oversees escalated and complex employee relations matters and recommends appropriate employment action to maintain a productive, positive work environment.
* Empowers cross-functional partners and business leaders to manage employee disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws.
* Implements standardized operating procedures for handling employee relations issues, ensuring consistency and fairness.
* Facilitates effective partnerships with HRBPs, Benefits, Legal, Internal Control, and Asset Protection teams to address issues holistically and proactively, recommends solutions to issues, counsels employees, advises managers on discipline proc...
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Type: Permanent Location: Manhattan, US-NY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:50
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LA SOCIÉTÉ
La société CREATION JMC est un atelier de joaillerie renommé à taille humaine travaillant pour les plus prestigieuses grandes maisons.
Notre diversité de métiers nous permet d'accompagner au plus près les projets de moyenne et hautejoaillerie pour nos clients.
Nous avons rejoint la Maison Hermès durant l'année 2023.
Notre activité est répartie sur 4 sites français situés en région parisienne, toulousaine et lyonnaise.
Nous proposons des savoir-faire artisanaux tels que la bijouterie, le polissage, et le sertissage, mais aussi des compétences de développement grâce à notre bureau d'étude ainsi que notre pôle méthodes et industrialisation.
Nous avons également internalisé notre Fonderie afin de venir compléter notre approche du produit.
Intégrer notre Maison et notre atelier, c'est avoir l'opportunité de faire partie d'un univers créateur composé d'artisans et de marchands d'objets de haute qualité.
LE POSTE
Nous recherchons dans le cadre du développement de notre activité sur notre site parisien un(e) Polisseur(se).
Nos locaux sont situés à 45 minutes de Paris en Seine-et-Marne et proche d'une gare.
MISSIONS
Vous participerez à la fabrication des produits joailliers de grande qualité nécessitant des techniques joaillières exigeantes au sein d'une équipe hautement qualifiée.
Vous réaliserez au travers d'actions de polissage la réalisation de bijoux dans le respect des modes opératoires et selon notre cahier des charges.
Dans le détail, vos missions seront les suivantes :
* Réaliser le polissage " interopération " d'un bijou/pièce en appliquant les procédés adéquats,
* Préparer et organiser le travail de finition d'un bijou/pièce avec les moyens et procédés adaptés,
* Auto-contrôle de l'opération à réaliser,
* Retouches interopérations si nécessaires.
Vous évoluerez dans une équipe dynamique et toujours désireuse de transmettre son savoir.
PROFIL
Vous justifiez d'au moins 3 années d'expérience dans le Polissage avec idéalement une expérience dans le milieu de la joaillerie.
Vous êtes minutieux, autonome, organisé et avez le sens du détail.
Vous êtes désireux de pouvoir mettre à contribution votre savoir-faire et participer au développement d'un métier d'exception au sein d'une des plus prestigieuses maisons de luxe.
Type d'emploi : CDI
Lieu du poste : en présentiel
Période de travail : 35h
Avantages : titres restaurant, participation, 13 ème mois
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
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Type: Permanent Location: Île-de-, FR-IDF
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:48
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GENERAL ROLE
The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship.
He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.
MAIN RESPONSABILITIES
* Advise and support customers on all product categories to satisfy clients' needs and ensure the most memorable omnichannel experience;
* Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
* Support customers providing all type of information, including aftersales product care suggestions;
* Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships;
* Collect and update client data, in accordance with privacy policy and company procedures;
* Play an active role in customers' events and animations whenever needed;
* Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.
PROFILE
* Bachelor's degree preferably with a fashion/linguistic focus;
* Fluency in Italian and English.
A third language will be considered an advantage;
* Professional background: experience in the direct sales to clients, preferably in a luxury good boutique;
* Proficient with Excel / IT tools;
* Willing to work temporarily.
The fixed-term contract is estimated to last 3 months, with expected full-time working hours.
* Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Hermès engages positive and passionate people who own the following requirements:
* Excellent interpersonal and communication skills, with a customer service orientation;
* Team player mentality to build meaningful relationships and ability to work autonomously;
* Availability, flexibility and dynamism to function in a high-pace environment;
* Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds.
Join the human adventure of Hermès!"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects ...
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Type: Permanent Location: Napoli, IT-NA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:47
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Division or Field Office:
Claims Division
Department of Position: Claims Department
Work from:
Home in IN, KY or TN Salary Range:
$86,954.00-$138,899.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion and judgment in handling highly complex and/or high exposure commercial liability, commercial litigation, and non-litigated claims.
* The successful candidate will work from home and must reside in IN, KY, or TN.
* The successful candidate will predominately handle TN Commercial General Liability litigation and within the West region as needed.
* The successful candidate will be required to obtain a Kentucky License within 90 days of the position award.Other state license requirements to be secured as the business need arises.
* The successful candidate must be willing to travel when required for claim investigation and litigation proceedings such as attending mediations and trials.
Duties and R...
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Type: Permanent Location: Lexington, US-KY
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:47
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Division or Field Office:
Enterprise IT Infrastructure & Operations Division
Department of Position: Cloud Enablement Dept
Work from:
Corporate Office in Erie, Pa Salary Range:
$97,388.00-$155,567.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Designs, develops, and maintains complex computer software.
Leads or participates in high complexity/risk projects including creating technical design documentation, performing code and unit test reviews, and validating the overall cohesion and quality of the project or support team deliverables with high impact.
Delivers high complexity/risk code/configurations under minimal supervision in a primarily full-stack development environment including front-end, policy, integration, and cloud.
What You'll Do
This is an opportunity for an ITSenior Software Engineer to join the Performance Testing team, with an IT enterprise core integration focus.
You will support several key initiatives, which may includ...
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Type: Permanent Location: Erie, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:46
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Division or Field Office:
Service & Experience Technology Division
Department of Position: Claims Tech Department
Work from:
Millcreek (Westport) Salary Range:
$86,954.00-$138,899.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Designs, develops, and maintains computer software.
Provides technical leadership on small, moderately complex, low risk enhancement projects or support teams, with little supervision.
Delivers moderately complex code/configuration changes as part of a larger implementation under a moderate level of supervision in a primarily full-stack development environment including front-end, policy, integration, and cloud.
What You'll Do
This leading IT Software Engineer/IT Senior Software Engineer within the Claims Management Program will focus on delivering first time through projects or transformational new cloud capabilities to drive key business value.
Will serve as the overarching technical lead for 3 Agile Scrum teams.
...
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Type: Permanent Location: Erie, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:45
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Au sein du Métier Accessoires de Mode, sur le périmètre des "Bijoux Cuirs", vous supportez le Chef de Projet Développement autour de 3 grands axes :
L'Ordonnancement des maquettes bureau d'études, protos podium, essais qualités, essais matière, défilés).
La mise en place et l'animation du reporting de la Direction du Développement des Accessoires Bijoux.
Le développement produit (fournisseurs internes et externes).
Tout au long du stage vous évoluerez dans un environnement mouvant et stimulant, dans lequel vous devrez notamment faire face à des enjeux liés à:
* Un périmètre produit en phase de développement ou non-industrialisé
* Des délais de réalisation très courts
* Des commandes qui évoluent (annulations/ajouts)
* Un flux physique parfois différent du flux informatique
Stage de 6 mois conventionné à temps plein, à pourvoirà partir de Septembre 2025 .
Basé à Pantin (Accessible Métro Ligne 5 et RER).
Principales missions
Préparer en amont la Campagne Podium :
* Rédaction et communication du planning général.
* Réunions préparatoires.
Coordonner la campagne de fabrication des prototypes podium :
* Réalisation de la codification dans les délais impartis en s'appuyant sur le chef de projet et le Bureau d'Etudes.
* Réception des commandes.
* Lancement des OF (Ordres de Fabrication) au quotidien avec vérification des approvisionnements.
* Relance des fournisseurs interne et externes et des sites pour livraison à date.
* Organisation de la bonne réception des pièces (contrôle, remise, enregistrement).
* Relais constant de l'information auprès du client.
Conclure la Campagne Podium :
* Réalisation du bilan de campagne.
* Mise à jour des données stock.
* Mise à jour des documents d'information utilisateur.
* Participation à l'amélioration de la matériauthèque contenant les matières existantes et en sourcing.
Profil du candidat
* Vous êtes étudiant en école de commerce/ingénieurs avec un réel intérêt pour la Supply Chain.
* Vous disposez d'une très bonne maîtrise des outils informatiques (Excel et Powerpoint notamment).
* Vous êtes reconnu pour votre capacité d'autonomie et d'adaptabilité et faites preuve de rigueur dans votre travail.
* Vous avez une forte sensibilité produit.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion, rejoignez l'aventure humaine d'Hermès !
Merci d'envoyer votre candidature (CV et lettre de motivation) en précisant vos disponibilités pour ce stage.
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:44
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Division or Field Office:
Pittsburgh Branch Office
Department of Position: Claims Department
Work from:
Pittsburgh Branch Office in Warrendale, PA Salary Range:
$86,954.00-$138,899.00
*
salary range is for thislevel and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.
Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees.
That's why Erie Insurance offers you an exceptional benefits package, including:
* Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
* Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
* Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan.
Full-time employees are vested after five years of service.
* 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
* Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
* Career development.Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Supervises, trains, and monitors the activities of assigned claims adjusters and other claims personnel.
Assists the Claims Manager or VP, Field Claims in the overseeing and handling of claims.
* This position willoversee ateam of Medical Management Specialists.
* Must have or be willing to obtain aFlorida Adjuster License.
* The successful candidate will ideally reside within the Pittsburgh branch territory.
* This is an in-office position, eligible for ERIE's hybrid work schedule.
* Good time management and organization skills preferred
Duties and Responsibilities
* Manages overall operations of designated area of authority.
Interviews, hires, trains, and directs personnel.
Prepares a...
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Type: Permanent Location: Warrendale, US-PA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:44
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Reporting in to the Head of Retail for UK & Ireland, the Mobile Brand Service Expert is responsible for delivering the retail sales targets in non-personalised retail spaces across the North UK territory.
This profile is responsible for motivating the store sales teams to promote Hermès Parfums and Beauty products through recruiting, retaining and developing a best in class team and ensuring the highest visual merchandising standards are consistently maintained.
She/He will lead by example, to build and maintain strong relationships with store management and store employed beauty advisors to achieve their targets as set in line with Company objectives.
Working in collaboration with the Head of Retail, and collaborating with the National Training Manager, they will also assist in the delivery of the Hermès training objectives to the retail team within their region, as well as hosting pre-agreed Digital, and in-person Training sessions to retail partners and regular brand trainings to agency partners.
She/He will also act as Brand Ambassador for Hermès Parfums and Beauty through frequent store visits, and will demonstrate a natural ability to inspire and engage the teams and retailers alike, and ensure consistent and effective communication of brand values both internally and externally.
Upholding brand standards, they are a standard bearer for HPGB Service, Operational Excellence and Retail Excellence.
Geographical area: covered North UK, regular travel within UK & Ireland to support retail teams
Management :
* No direct reports, overseeing implementation of retail plans via agency staff during KCPs and engagement of retail partners.
Main Responsibilities:
* Exceptional personal and team service levels, reflecting the company guidelines and a bespoke approach.
Pro-active to feedback from the service excellence programme, acknowledging team success, addressing challenges and creating a clear plan of action to improve results.
* Prepare, implement, and monitor quarterly business plans in line with retail targets, marketing calendars and launches, including specific targets and activations for key launches.
* Operational processes, housekeeping and visual merchandising standards to be best in class, reflecting their importance as part of the customer experience.
* Ensure delivery of retail sales targets and KPIs, coaching and ensuring strong sales delivery through the agency team.
Providing consistent informal and formal feedback through daily conversations, team briefs, monthly catch ups and within internal HPPGB meetings.
Delivering strong productivity by headcount, team job satisfaction and tangible growth.
* Effective, collaborative management of staff from partner agencies and monitoring of instore sales performance.
Identify top performers and maintain strong relationships, ensuring a strong talent pool to support key trading periods.
* Respect business budgets for staffing, overtime, POSM supplie...
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Type: Permanent Location: London, GB-LND
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:42
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Contexte :
Dans le cadre du nouveau Pôle Soie et Accessoires de mode, une direction métier commune Soie & Chapeaux Gants a été créée réunissant les 3 métiers qui portent le textile au sein du pôle afin de déployer des synergies et complémentarités.
Au sein de ce métier, une Direction du développement commercial Soie et Textiles réunissant les équipes commerciales Soie Féminine et Soie Masculine, ainsi que la Business analyse, a été créée.
Positionnement :
Au sein de la direction commerciale Soie et Textiles, le Responsable de zone/offre merchandiser est rattaché hiérarchiquement à la Responsable Commerciale Soie Féminine.
Mission générale :
Le responsable de zone / offre merchandiser met en œuvre la politique de développement commercial du Métier Soie Féminine au sein des marchés pour lui permettre d'atteindre son budget, en soutenant et développant les ventes et les sell-through grâce à des actions commerciales ciblées.
Il a également la charge de toute l'organisation du podium et est le référent de l'équipe commerciale sur les sujets VM, Formation, Communication et Expérience client.
Rôles et Responsabilités :
Il/elle est le référent des zones dont il a la charge visant la croissance du métier.
* Il/elle est en charge des zones Amériques et Europe.
* Il/elle connait parfaitement ses zones (performances, problématiques, événements locaux), analyse régulièrement les performances et retours des marchés pour les traduire en recommandations stratégiques et actions tactiques pour la croissance du métier et de ces zones
* Il/elle établit les prévisions de vente de ses zones mensuellement et les plans d'actions associés
* Il/elle construit et accompagne les lancements de nouveaux produits ou projets locaux/challenges
* Il/elle intervient en formation lors de ses visites - en lien avec la formation métier.
* Son rôle de conseiller et d'influenceur est clé.
Il/elle est en lead sur toute l'organisation et à l'animation des Podiums de vente et accompagne ses marchés durant cette période
* En amont du podium , il/elle coordonne toute l'organisation du podium en lien avec l'équipe d'Identité Métier : scénographie, recrutement des vendeurs et définition des plannings etc..
* Il/elle définit les besoins d'outils (liasses etc..)
* Il/elle est le référent du catalogue digital (fiches produits, pyramide des prix, livraisons)
* Il/elle participe à toutes les étapes clés de l'organisation du podium : préparation des outils nécessaires (recommandations d'achats, guide de lancement, animation des formations vendeurs, présentation des collections aux filiales)
* Pendant le podium, il/elle accompagne et conseille les zones avec des recommandations d'achats en lien avec leurs performances/problématiques et les enjeux du métier
* Il/elle développe et anime des plateformes d'échanges entre métier et zones
Il/elle est le...
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Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:41
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Lieu de travail principal : Brügg (BE)
CDM 09 mois - A pourvoir ASAP
Au sein de la Direction Supply-Chain d'Hermès Horloger nous recherchons un Business Analyst Supply-Chain Aval (H/F) pour une mission de 09 mois, afin de soutenir l'activité du département Process Supply-Chain sur des sujets divers comme la mise à jour et analyse de nos KPI et la participation à la coordination de nos pièces exceptionnelles
Vos missions principales seront les suivantes :
Vous consoliderez les données nécessaires aux cycles de calcul de prévisions/DRP et aux diverses analyses (ventes, stocks, RAL, transit).
Vous mettrez à jour et proposerez des évolutions concernant les KPI associés.
Vous actualiserez les paramétrages Supply-Chain.
Vous serez en charge de la coordination de nos pièces exceptionnelles par le suivi et la mise à jour des indicateurs PEX.
Vous coordonnerez l'ordonnancement et les délais des PEX et effectuerez un suivi des retours marchés et de la mise à disposition pour transfert.
Vous identifierez et communiquerez aux marchés les stocks PEX disponible et serez en lien avec la supply-chain amont pour coordonner le plan de livraison.
Vous mettrez à jour le portefeuille client en fonction du plan de production et des priorités marchés identifiées.
Vous calculerez le taux de service et le réassort des marchés et vous vous assurerez que le portefeuille est en adéquation avec les besoins marchés.
Vous ferez des études et analyses ponctuelles de marchés/produits.
De plus, vous participerez à l'amélioration continue des méthodes de travail et outils associés.
Votre profil :
Diplômé d'une école de commerce ou/et d'ingénieur avec une spécialité Supply-Chain, vous êtes au bénéfice d'une expérience de plus 3 ans, dans une fonction similaire, idéalement dans le milieu horloger.
Ayant la maitrise des outils bureautiques usuels, notamment Excel et d'un ERP, vous êtes à l'aise avec l'analyse de données et les flux supply-chain.
Doté d'un esprit de synthèse, vous possédez une bonne capacité d'analyse et une rigueur organisationnelle vous permettant de répondre aux diverses problématiques dans votre périmètre d'action.
Votre esprit d'initiative et votre sens du relationnel sont des atouts pour collaborer de manière étroite avec les différentes parties prenantes à la supply-chain.
Votre sens du service, des priorités, du résultat et votre flexibilité sont des plus pour traiter des sujets divers et variés et/ou des projets en parallèle.
Vous êtes reconnu pour votre bonne gestion du stress dans des environnements changeants et internationaux.
Ce poste requiert une maîtrise du français et de l'anglais tant à l'écrit qu'à l'oral.
Au-delà des qualités académiques, nous recherchons des qualités humaines permettant une intégration rapide au sein de la Maison Hermès."Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, famili...
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Type: Permanent Location: Bruegg BE, CH-BE
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:40
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GENERAL ROLE
The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship.
He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.
MAIN RESPONSABILITIES
* Advise and support customers on all product categories to satisfy clients' needs and ensure the most memorable omnichannel experience;
* Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
* Support customers providing all type of information, including aftersales product care suggestions;
* Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships;
* Collect and update client data, in accordance with privacy policy and company procedures;
* Play an active role in customers' events and animations whenever needed;
* Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.
PROFILE
* Bachelor's degree preferably with a fashion/linguistic focus;
* Fluency in Italian and English.
A third language will be considered an advantage;
* Professional background: experience in the direct sales to clients, preferably in a luxury good boutique;
* Proficient with Excel / IT tools;
* Willing to work temporarily.
The fixed-term contract is estimated to last 6 months, with expected full-time working hours.
* Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Hermès engages positive and passionate people who own the following requirements:
* Excellent interpersonal and communication skills, with a customer service orientation;
* Team player mentality to build meaningful relationships and ability to work autonomously;
* Availability, flexibility and dynamism to function in a high-pace environment;
* Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds.
Join the human adventure of Hermès!"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects ...
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Type: Permanent Location: Venezia, IT-VE
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:40
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The Team:
The Hermès Aventura Boutique opened in 2021 and focuses on providing extraordinary service to clients as a part of the Southeastern Region.
This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Inventory Control Specialist is responsible for the management of the store inventory.
The primary duties include receiving packages, merchandise in to the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately.
All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems.
The Inventory Control Specialist is responsible for the processing, recording and following up on all after sales service.
The Inventory Control Specialist will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories.
The Inventory Control Specialist is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies.
All other duties as assigned by the supervisor.
About the Role:
* Maintain an accurate and organized store inventory.
Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and (Operations Director /Operations Manager.
* Process all incoming and outgoing shipments within the business day they are generated.
Ensure proper documentation is completed.
* Check in all returns against previous day's business.
* Print and ticket merchandise, returns and price updates.
* Process, record, maintain and follow up on all aftersales service.
* Process damages, maintain inventory for damages.
* Work with Store Management to analyze business and replenish needs.
* Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.
Supervisory Responsibility:
* NO
Budget Responsibility:
* NO
Decision Making Responsibility:
* NO
About You:
* 2+ years of experience in operations, experience in a luxury environment preferred
* Effective written and verbal communication skills.
* Ability to effectively analyze information.
* Ability to problem-solve.
* Ability to multi-task with accuracy.
* Attention to detail.
* Ability to follow both written and verbal policies and directives.
* Attention to asset protection and inventory control.
* Experienced with technology to fully utilize internal systems as well as external shipping software programs.
* Ability to lift between 0-25 lbs.
without assistance.
We are looking for a candid...
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Type: Permanent Location: Aventura, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:39
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Vous intervenez en étroite collaboration avec la Directrice Industrielle dans son quotidien et notamment sur les missions suivantes :
GESTION AGENDA ET DEPLACEMENTS
* Coordination d'un agenda complexe et évolutif : planification à l'échelle semestrielle des grandes échéances, gestion agile des replanifications hebdomadaires
* Animation du planning industriel semestriel : coordination et planification des réunions stratégiques et instances de pilotage
* Organisation des déplacements en France et à l'international
* Logistique des rendez-vous et réunions : recherche et réservation de salles, commande de repas, réservation de restaurants
SUPPORT ADMINISTRATIF AUX DIRECTIONS
* Traitement, vérification et validation des notes de frais des directeurs rattachés à la Direction Industrielle
* Suivi et Validation des congés des directeurs concernés
* Gestion des commandes de fournitures et demandes accessoires informatiques pour les équipes
* Saisie des commandes/facturations via l'application MEO
* Transmissions des décisions et notes de service
* Suivi administratif des dossiers et projets transverses rattachés à la Direction Industrielle (budget évènements, courriers juridiques)
* Appui aux directeurs industriels de l'équipe pour la gestion de tâches administratives et logistiques : passation de commandes, coordination de besoins spécifiques,
COMMUNICATION ET COORDINATION INTERNE/EXTERNE
* Interface privilégiée avec les interlocuteurs internes et externes (fournisseurs et partenaires institutionnels)
* Accueil et prise en charge des visiteurs
ORGANISATION DES EVENEMENTS ET INSTANCE
* Organisation des Comités Industriels bi-mensuels (en présentiel, sur différents sites)
* Mise en œuvre des évènements pour l'ensemble des directions de l'équipe industrielle : séminaires, journée d'étude, team-building, petit déjeuner d'accueil des collaborateurs, célébration évenement,
* Appui ponctuel l'Assistante de Direction Générale pour l'organisation des événements métier
ACCOMPAGNEMENT RH ET VIE D EQUIPE
* Préparation et parcours d'on boarding des nouveaux managers
* Suivi des demandes adressées aux services généraux, sécurité et aux prestataires externes
Le poste est à pourvoir en CDI et sera basé à Pantin.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion, rejoignez l'aventure humaine d'Hermès !
PROFIL ET COMPETENCES ATTENDUES
* Très bonnes capacités d'organisation , de rigueur et de gestion des priorités dans un environnement exigeant et en constante évolution
* Vous avez idéalement 6 à 8 ans d'expérience professionnelle
* Forte autonomie et capacité à faire avancer les sujets de manière proactive, meme en l'absence d'encadrement rapproché
* Sens de l'anticipation
* Très bonne communication à l'oral comme à l'écrit et aisance ...
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Type: Permanent Location: PANTIN, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:38
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The Team:
The Hermès South Coast Plaza Boutique opened in 1997 and focuses on providing extraordinary service to clients as a part of the Western Region.
This position will report to the Operations Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.
The Opportunity:
The Selling and Service Assistant (SSA) provides clerical support for both front and back of house operations in the Hermès boutique.
The SSA is responsible for processing and ensuring the accuracy of all transactions (including receptions, CRM, SKUs, monetary payment and client verification) and the administration support of after sales services when needed.
Partners with management team on POS decisions.
All other duties as assigned by the supervisor.
About the Role:
Accurately record point of sales transaction at the register: processing sales, sends, repairs, assist in preparation of opening and closing procedures with management.
Consistently provide high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at point of sale.
Support of sales team with selling process: hanging merchandising, returning merchandise to floor, retrieving stock, physical preparation of stock room.
Organize and prioritize work station and selling floor to support the sales effort: ensure all items (bags, boxes, notecards, ribbon, POS station and the like) are stocked at all times, maintain selling floor merchandising standards, straightening, filing in, etc.
Provide assistance as needed in stockroom operations: support all areas of merchandise flow including replenishment, physical EAS tagging, ticketing etc.
Provides assistance as needed in physical inventory preparation.
Support of After Sales area as needed: Logging in repairs, contacting clients, maintaining active records.
Recording accurate and detailed CRM files that provide meaningful detail of purchase history and sales analysis.
Answering phones in a timely manner and exhibiting friendly and appropriate customer service.
Supervisory Responsibility:
NO
Budget Responsibility:
NO
Decision Making Responsibility:
NO
About You:
1 year retail experience, in a luxury environment preferred
Strong communication skills.
Experience with POS and/or cash handling strongly preferred.
Customer service oriented.
Ability to multi-task.
Detail oriented.
Strong organizational skills.
Computer skills: Microsoft Office.
Ability to handle difficult situations with grace, compassion and composure.
Ability to lift between 0-25 lbs.
without assistance.
The hourly range for this position is $22.40 - $27.12.
Actual rates are determined based on the job, location, and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of th...
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Type: Permanent Location: Costa Mesa, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:38
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Major Responsibilities:
Sales and Service
Lead a sales team, define the sales strategy and achieve the team sales target, enable each team member to achieve their individual sales target
Ensure a high standard of customer service and experience
Lead team to build and maintain relationship with clients and develop VIPs, recruit new customers
Operation
Be present in the selling floor as shift leader to oversee daily store operation.
Assist team whenever required in the selling process or in any other operation
Ensure the store operation standard of his/her perimeter: stock management, after service, maintenance, CRM
Monitor stock situation and ensure the operation standard of own perimeter to support sales & service
Product
In charge of several métiers/product categories in terms of sales, visual merchandising, inventory control, training, etc.
Be responsible for market updates and give buying advises to store manager
People development and team management
Manage and coach the team: set objectives and assess performance, observe team on the floor and provide ongoing feedback and coaching based on their needs
Motivate team member with individual recognition via sales results, métier management, customer relationship management
Motivate teams, create a sense of team spirit, discipline and mutual respect, as well as dedication and loyalty to the company, recognize individual and team efforts
Ensure teams receive proper training regularly to develop customer service, product knowledge, selling skills and other skills for personal development
Requirements & Capabiliites:
Tertiary educated with at least 3 years of relevant management experience in high-end fashion, luxury industry or in similar capacity
Strong business sales sense with solid analytical skills
Ability to lead and drive performance and customer service
Good customer relationship management skills
Excellent spoken and written English and Chinese.
French is a plus
Must be a good team player, pleasant, service oriented and self motivated
Strong leadership, interpersonal and communication skills
Hands on computer knowledge of MS office
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Type: Permanent Location: Suzhou, CN-32
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:37
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The Opportunity
As a Sales Associate, you will join a dynamic, progressive and highly experienced sales team, available to work within a 7-day roster including weekends.
This role will assist the team in all aspects of the Hermès INSERT Boutique within Hermès standards of image and services worldwide.
The successful candidate will assist in maintaining the store environment, customer experience and will be involved in boutique related activities.
The candidate will have a proven sales record, excellent organisation skills, be responsible for driving sales activities and an ambassador of exceptional client service in the boutique.
About You
Previous customer service experience is preferred with a high standard of presentation, interpersonal skills and grooming.
You will be a team player and embody the values of the Hermès House.
You will possess strong communication skills.
You will be able to quickly adapt to an ever-evolving, rapid moving retail environment whilst maintaining professionalism and ensuring the delivery of exceptional client service to our clientele.
You will be passionate about our creations whilst also sensitive to the craft and identity of our Maison.
This is a fantastic opportunity to join a dedicated, well-rounded team within the Hermès Maison."A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"
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Type: Permanent Location: Mexico, MX-MEX
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:36
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The Opportunity
As a Sales Associate, you will join a dynamic, progressive and highly experienced sales team, available to work within a 7-day roster including weekends.
This role will assist the team in all aspects of the Hermès INSERT Boutique within Hermès standards of image and services worldwide.
The successful candidate will assist in maintaining the store environment, customer experience and will be involved in boutique related activities.
The candidate will have a proven sales record, excellent organisation skills, be responsible for driving sales activities and an ambassador of exceptional client service in the boutique.
About You
Previous customer service experience is preferred with a high standard of presentation, interpersonal skills and grooming.
You will be a team player and embody the values of the Hermès House.
You will possess strong communication skills.
You will be able to quickly adapt to an ever-evolving, rapid moving retail environment whilst maintaining professionalism and ensuring the delivery of exceptional client service to our clientele.
You will be passionate about our creations whilst also sensitive to the craft and identity of our Maison.
This is a fantastic opportunity to join a dedicated, well-rounded team within the Hermès Maison.
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Type: Permanent Location: Shenzhen, CN-44
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:35
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General Role
Assist advertising Manager for paid activation campaign from advertising assets to paid media planning and buying.
To development trade communication plan and execution.
Major Responsibilities:
Paid media planning :
- Support line manager for Hermes China integrated media planning covering both traditional and digital media
* Co-ordinate with internal team to build up campaign POE activation plan
* Managing media pool for further media planning and work close with media agency for new opportunity evaluation
Advertising Creation and Campaign Execution:
- To support line manager and even co-ordinate with international team for advertising creative material adaption as well as claim language adaption.
- Well execution on adverting material control, media position and launch monitoring, quality traffic control, performance monitoring and optimization, campaign review, etc.
- Closely working with media buying agency for daily execution and media report.
- Others: Co-ordinate with internal team for communication monthly report.
Trade communication:
- Support line manager for annual trade communication plan
- Maintain good relationship with landlord and find the opportunities of Print, outdoor and social channels to max.
brand clipping exposure to support existing stores.
- Nego best trade opportunities to support new store opening and brand mega event
Budget and Finance Process:
- Support to daily budget monitoring and monthly budget closing
- On time Purchase Order issuing
- Work close with both agency and finance team to finish finance process
Profile:
* Bachelor degree or above.
* At least 4 years working experience in brand marketing/media team or manager above level in leading media agency
* Strong media knowledge of integrated media planning on both traditional and digital media
* Creative and broad-thinker, strong at communication skill.
* Good English capability in both oral and written.
French is a plus.
* Proficient in Microsoft Office software of Word, Excel and Power Point
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Type: Permanent Location: Shanghai, CN-31
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:34
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Reporting to the Hermès Perfume & Beauty Middle East, India and Africa Managing Director and working closely with the Headquarters Operations teams based in France, your role as Business & Operations Manager Middle East, India and Africa is to oversee all key aspects of Operations for the regional business.
You will actively contribute to the construction and deployment of the regional operational strategy by monitoring forecasts, product availability management, business tracking and budget preparation.
This is a permanent contract, the position is based in Dubai in our Middle East, India and Africa Regional office.
As a true Business Partner, you will evolve within a dynamic and growing area, comprising more than 52 local markets, 23 agents and 26 Travel Retail operators.
You will have daily interactions with the Middle East, India and Africa Regional and COP (UAE, Qatar and Kuwait Business Unit) operational teams: Commercial, Retail, Marketing, Finance, Training...
As well as with all the different Central Operations/Supply Chain departments based in France: Operations, Planning, Client Services, Information systems
Core Responsibilities:
1.
Operations
* Lead forecast process in conjunction with the Commercial Team:
+ Build accurate forecasts for new product launches, promotional and one-shot items for the full scope through:
o Preparation of the forecast files
o Challenge of the market forecasts
o Consolidation and final review / recommendation with MD
o Submission to HQ
+ Follow up of actual orders versus forecasts for both saleable and POSM items
* Ensure "convergence"/consistency with HQ:
+ Ensure preparation and data accuracy during meetings with HQ teams
+ Prepare and maintain H-Track file at all times with bi-yearly update
+ Share MEIA Demand by Line / Olfaction for our best estimate plan and budget
+ Track on quantity gaps between HQ forecasts and our best estimate and adjust
+ Defend MEIA needs with all HQ counterparts
* Follow up Market Demand on Catalogue items and in DSCP tool
* Ensure good communication between HQ and Local Team
* Share the right signals on key references (Saleable and POSM) to the supply department in France to limit risks of out of stock
* Create and update FMF file on a regular basis
* Convey key products information to ensure optimum level of sales and avoid disruptions:
+ Centralize, summarize and provide information to customers and sales force (update on products, update on availability dates, change in formula of a product, unexpected out of stock.)
* Assist Commercial team with daily support on quota management, availability dates, stock transfers
* Lead, in conjunction with the MEIA Finance team, monthly Pack-H meetings with each sales team to highlight key business data and points of concern
* Ensure accura...
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Type: Permanent Location: Dubai, AE-DU
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:34
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CONTEXTE GENERAL :
Hermès International, Holding du Groupe, recherche pour sa Direction Commerciale (Activités Retail), un.e stagiaire Assistant.e Visual Merchandising à temps plein, conventionné.e et pour 6 mois à partir de Septembre 2025.
Le stage est basé à Paris (8ème arrondissement).
Le/la stagiaire assistera la Responsable Concept & PLV Magasins VM sur des projets de :
Coordination de projets créatifs liés à la présentation de nos collections
Communication interne
PRINCIPALES MISSIONS:
Sur le périmètre " PLV" :
* Participer au développement des nouvelles PLV en magasins : recensement des besoins auprès des marchés, conception en 3D des PLV, réalisation des plans techniques, suivi des prototypes auprès des fournisseurs, suivi du planning projets
* Participer au déploiement de ces outils sur le réseau : rédaction de guidelines d'utilisation et Cahier des Charges technique, récolte des feedbacks, supervision des implantations locales
Sur le périmètre " Concept Mobilier " :
* Rédaction de document de formation sur les nouveaux concepts à destination des Filiales, suivi des implantations des nouveaux concepts.
* Récolte des feedbacks sur nos concepts de mobilier / espaces de service pour analyse, synthèse et définition d'un plan d'actions
En transversal sur l'ensemble des périmètres VM
* Veille concurrentielle : benchmark régulier sur les sujets VM en transversal (présentation produits, PLV, nouvelles technologies, )
PROFIL RECHERCHE :
* Vous êtes étudiant en Master 1/Master 2 en Design et/ou Architecture intérieure avec option Design
* Vous justifiez d'au moins une 1 ère expérience en gestion de projets Retail Design ou scénographie produits ou VM.
* Vous maîtrisez parfaitement les logiciels PAO de dessin (Photoshop / InDesign / Illustrator), 3D ( Sketchup / Rhino / Keyshot)
* Vous avez développé une Culture retail forte & êtes orienté(e) clients
* Vous avez un bon esprit d'équipe
* Vous parlez Anglais couramment
* Vous avez de solides capacités d'observation, d'analyse, de synthèse,
* Fiabilité, rigueur et bonne humeur sont un MUST HAVE
Merci d'envoyer votre candidature (CV et lettre de motivation) en précisant vos disponibilités pour ce stage.
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion, rejoignez l'aventure humaine d'Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize mÃ...
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:33
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Alternance de 12 mois à partir de septembre
Localisation : Paris
Contexte
Face au développement de la maison, la Direction des Activités Retail Groupe souhaite renforcer son expertise et développer son équipe Retail Data afin de répondre à de nouvelles ambitions concernant la gestion et l'analyse de la Data pour le Retail.
Missions principales
* Accélérer la montée en puissance de la Data Science pour le Retail
+ Reprendre et améliorer les sujets IA existants au sein de l'équipe
+ Développer de nouveaux algorithmes de Machine Learning à destination de la relation client et du Retail
+ Promouvoir et animer l'utilisation de l'Intelligence Artificielle pour le retail en recensant et valorisant les cas d'usages de l'IA
* Monitorer la performance commerciale
+ Assister l'équipe Retail Data dans la réalisation des études AD HOC à destination des entités de production et de nos filiales de distribution
+ Accompagner les Data Analysts dans la création de nouveaux reportings et leurs améliorations à destination des filiales de distribution et entités de production
* Assurer une veille qualitative des innovations Data Science appliquées au Retail
+ Recenser et centraliser les nouvelles méthodologies d'algorithmie applicables à l'univers du Retail
+ Mettre à disposition cette veille aux membres de l'équipe
Profil souhaité
* Etudiant(e) en Bac +4/5 en grande école ou grande université, en spécialité Statistiques/Data Science
* Connaissance des bases de données et à l'aise avec les langages de programmation (SQL, Python, etc.)
* La connaissance de l'environnement AWS et ses composants (Sagemaker, etc.) est un plus
* La connaissance de PowerBI est un plus
* Langues : Anglais courant (écrit et oral)
* Capacité d'analyse et esprit de synthèse
* Curiosité et faculté d'adaptation
Employeur responsable, nous nous engageons dans l'éthique, les diversités et l'inclusion.
Rejoignez l'aventure humaine Hermès !"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 23 200 collaborateurs dans le monde.
Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.
L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.
Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."
....Read more...
Type: Permanent Location: PARIS, FR-75
Salary / Rate: Not Specified
Posted: 2025-04-30 08:50:32
