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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:31
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: West Chester, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:31
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:30
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Rehoboth Beach, US-DE
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:29
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Employer Description
The Global Security (GS) team conducts investigation, protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration.
Teams are responsible for investigations developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis in support of J.P.
Morgan Chase, its employees, customers, assets, and facilities throughout the world.
As a Global Security Investigator within the Global Security team, you will be responsible for conducting complex and sensitive employee investigations involving fraud and Code of Conduct violations.
You will work closely with various teams such as Legal, Human Resources, Employee Relations, Compliance, and Audit throughout the course of any investigation.
Your role will involve gathering evidence, analyzing controls, identifying fraudulent transactions, and communicating findings to management.
You will also maintain relationships with law enforcement and regulatory agencies and support investigative teams outside of North America as needed.
Job responsibilities
* Conducts the investigation process with a focus on gathering evidence for investigations.
Evidence is compiled in a logical fashion to identify subjects and perform root cause analysis.
* Works closely with Risk and other key LOB personnel to analyze controls based on investigation findings and recommend enhancements/remediation.
* Conducts analyzes and identifies fraudulent transactions to mitigate reputation and financial risk.
* Recognizes opportunities for addressing fraud issues, risks and exposures.
* Maintains working relationships with all federal, state and local law enforcement and regulatory agencies.
* Gathering evidence, interviewing witnesses and subjects, documenting in the case management system, working with law enforcement for the prosecution of investigations, complying with regulatory requirements, and identifying control and procedural issues.
* Conducts investigative field work.
* Safeguard highly sensitive and confidential information.
* Support investigative teams outside of North America as needed
Required qualifications, capabilities and skills
* Experience in financial fraud investigations, related Law Enforcement or Retail Banking operations.
* Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors.
Must be a team player.
* Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements.
* Strong background with Data Loss Prevention incidents
* A demonstrated bias toward action.
* Excellent written and verbal communication skills are required.
* Able to brief GS management on key ...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:29
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JPMorgan Chase's Corporate Controllers is a global organization of approximately 2,000 colleagues, operating through a partnership among Corporate Accounting Policies, Corporate Regulatory Policy & Reporting, Corporate Financial Reporting and Corporate Sector Controllers.
The controllership function is primarily focused on the accuracy, integrity and timeliness of the firm's financials, with an emphasis on general ledger, operating systems, financial controls and reporting.
Global Real Estate Project Accounting, a business unit within Corporate Sector Controllers, manages real estate construction accounting including, invoice processing, retainage, construction close-out, fixed asset set-up, and financial reporting for all global projects across a portfolio of 80+ million square feet of corporate office and banking center space.
As an Accounting Analyst within Corporate Controllers, you will participate in Global Real Estate's month-end close processes.
Job responsibilities:
* Review capital project expenditures to ensure accounting treatment is appropriate and in accordance with GAAP and Firm policies, including timely recording of fixed assets
* Perform month end close responsibilities including journal entries, perform monthly reconciliations and financial analysis
* Participate in monthly reconciliation of projects and accounts, investigations of variances and providing explanations
* Establish and maintain relationships with business partners to facilitate resolution of outstanding items; partners will include internal customers and external service providers
* Maintain accurate documentation to support transaction processing in compliance with Accounting practices and policies
* Perform ad hoc analysis or other responsibilities as assigned by manager
* Identify exceptions to standards, determining underlying causes and escalating to the supervisor and/or partners as appropriate
* Support internal and external audit activities and inquiries with a controls mindset
* Maintain effective communication lines across a global organization
Required qualifications, capabilities, and skills:
* Bachelors' degree required
* At least 1 year of experience in an Accounting or Finance role with Strong US GAAP accounting knowledge required
* Strong analytical and financial skills with a track record of execution against deliverables
* Strong attention to detail and a structured mindset with process/continuous improvement and innovative thinking
* Self-starter with initiative, ability to take ownership and work independently as well as contribute to the broader team
* Ability to multi-task, work collaboratively and succeed in a fast-paced, dynamic environment
* Strong interpersonal, oral and written communication skills
* Proficient in Microsoft Excel
Preferred qualifications, capabilities, and skills:
* Bachelors' degree in Accounting, Finance, Business or equi...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:28
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Join JPMorganChase, a leading financial institution with a rich 200-year history.
We offer innovative financial solutions to a diverse clientele, and a competitive rewards package including a base salary, discretionary incentive compensation, and comprehensive benefits.
We are committed to diversity and inclusion, providing equal opportunities for all.
Be a part of our Global Security team, ensuring the safety of our operations, people, and assets on a global scale.
As a Global Security Investigator within our Global Security team, you will report directly to the Global Security Electronic Crimes Investigations Manager.
You will need a basic understanding of fraud and technology risk, and will work extensively with our internal management and the law enforcement community at various levels.
You will assist in and perform investigations of fraud activities that involve remote channels and various electronic payment mechanisms.
Your focus will be on root cause analysis and quantifying risk exposure, and you will communicate your findings to management to initiate necessary changes.
You will be required to use one or more High Security Access (HSA) systems, and will need to pass enhanced screening checks.
This role provides an opportunity to work in a challenging environment and contribute to the security of our operations.
Job responsibilities
* Gather electronic evidence for investigations related to internet, mobile banking, call center, and ecommerce fraud.
This evidence is then compiled in a logical fashion to identify suspects and perform root cause analysis.
* Works
* Enforce the JPMC Cyber Security and High Tech Investigations teams regarding cyber threats that may impact investigations.
* Analyze and closely with Risk and other key LOB personnel to analyze controls and recommend enhancements.
* Works effectively with JPMC's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them.
* Works independently, is a self-starter, and has ability to prioritize daily work based on time lines, case profiles, and significant exposure.
* Communicate effectively with Lines of Businesses n when systems or process deficiencies are identified to ensure they are corrected.
* Liaison with Law identifies fraudulent transactions based on actionable intelligence to mitigate reputation and financial risk.
* Maintain proper mitigation efforts are taken on any/all significant intelligence leads related to risk issues.
* Recognizes opportunities for addressing fraud issues, risks and exposures.
* Maintains strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies.
Required qualifications, capabilities and skills
* Bachelors Degree in Computer Science, Accounting, MIS, Business Management, Engineering, Criminology/Criminal ...
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Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:27
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: Troy, US-MI
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:27
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We are seeking a dynamic expert in the field of assessments and psychometric analyses to join our centralized global Assessments Team as an Analytics Solutions Manager.
In this role, you will empower the firm to make faster, data-driven talent decisions through valid, fair, and compliant assessments that measure job-relevant capabilities and skill proficiency.
If you are passionate about leveraging the latest research and technology to revolutionize talent assessment, we invite you to join our forward-thinking team.
As an Analytics Solutions Manager, you will play a pivotal role in shaping our firm's talent assessment strategy by collaborating with cross-functional partners to lead the design, development, validation, and implementation of cutting-edge assessment and selection tools.
Our assessment tools are designed and calibrated to enhance user experience, improve job performance, boost retention, and drive key business metrics and recruitment efficiency.
Your expertise will ensure these assessments are valid, fair and compliant with all relevant laws and regulations, and meet objectives and key results (OKRs).
Job Responsibilities
• Build stakeholder relationships and shape the vision and OKRs for assessment tools.
• Conduct needs assessments to identify improvement areas and derive actionable insights.
• Develop innovative assessment solutions based on observations and data.
• Lead job analyses and create skills and competency-based frameworks.
• Design, develop, validate, implement, and enhance assessment tools against OKRs.
• Create data tools and dashboards to monitor metrics and track progress.
• Evaluate assessment tools using statistical and psychometric methods.
• Stay updated on technological and regulatory developments in the assessment field.
• Identify automation opportunities to improve efficiency for users and the business.
• Coordinate with partner groups to ensure resource alignment and timeline adherence.
• Collaborate with legal, compliance, and analytics teams to ensure policy and regulation compliance.
Required Qualifications, Capabilities, and Skills
• PhD degree in Industrial Organizational Psychology, Organizational Behavior, or a closely related discipline such as Behavioral Science, Data Science, or Applied Statistics.
• 6+ years of applied experience with selection assessment projects involving job analysis, criterion validation, adverse impact analyses, and ongoing statistical evaluation.
• Experience with launching new assessments including integration, UAT, change management, and training.
• Experience working with legal and compliance teams to evaluate assessments and knowledge of assessment-related laws/regulations, EEOC, UGESP, and OFCCP guidelines.
• Experience leading large, complex projects/programs including risk management approaches.
• Exceptional communication and presentation skills, with the ability to convey complex technical information in varying ways, depend...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:26
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:25
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and ...
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Type: Permanent Location: Ambler, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:24
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Spring House, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:23
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Doylestown, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:23
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Come join a winning team! We have an exciting opportunity to help expand your knowledge, skills, and abilities in the margining space.
As a Margin and Collateral Professional in the Margins team, you will serve as the day-to-day contact for internal partners to track aged margin calls and assist in resolution and escalations.
This position requires an ownership mindset and the drive to critically assess information, identify issues and to establish lasting solutions in view of business priorities and Firm-wide objectives.
Our ideal candidate is resourceful and able to quickly adapt to changing circumstances while continuously learning, synthesizing and applying knowledge to solve the right problems at the right time in view of business objectives and the Firm's culture and conduct standards.
Job Responsibilities
* Serve as the primary point-of-contact for aged margin regulatory reporting across global F&O and OTC Margin teams
* Ensure all margin requirements are met in view of margin regulations, client and relationship level priorities and internal risk policies
* Manage MIS production in relation to margin calls
* Build and leverage relationships across Sales/RM, Compliance, Technology and Operations to solve
* Identify opportunities by synthesizing client behavior, margin balances, exceptions, and revenue data
* Develop analytic offerings by working on Alteryx platform for enhancements to operations
* Help to improve service offerings by leading and participating in cross functional initiatives (Regulatory, Strategic/Platform, Exchange/Product onboarding, client experience)
* Monitor developments in the cleared derivatives industry and communicate relevant points to management
Required qualifications, capabilities and skills
* Strong understanding of Derivatives Clearing business and end-to-end life cycle of Futures and Cleared OTC Swap products
* Strong communication skills and ability to develop relationships with external parties and internal stakeholders, Sales, Controls, Tech and Operations teams
* Excellent problem-solving skills and ability to identify, understand, and address operational and technical issues
* Strong organizational skills
* Ability to multi-task and deliver against tight deadlines
* Ability to synthesize complex information for different audiences
* Control mindset to identify process control gaps, prioritize, and mitigate operational risk
* Working knowledge or strong desire to learn data visualizations and analytics required (Alteryx, Tableau, etc)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be a comprehensive list of all responsibilities, duties, skills required of personnel so classified.
Futures & Derivatives Clearing Operations supports Futures, Options and Cleared Swaps clearing functions including Reconciliations, ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:22
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The Payments organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow.
We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence.
We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Product Manager within the Payments team, you will drive the delivery of seamless customer experiences, enabling Chase card usage across various platforms.
You will manage critical priorities, collaborate with engineering and key partners, and lead product discovery and delivery efforts.
Job Responsibilities
* Define new features, gather requirements, and create user stories for back-end and front-end services.
* Manage product backlog, ensure agile metrics, and support production, issue resolution, and prioritization.
* Conduct pre-release reviews, including regression testing and quality assurance.
* Define and monitor metrics, identify enhancements, and create remediation plans.
* Collaborate with cross-functional partners to ensure a strong risk and controls environment.
* Deliver communications to executives on strategy and progress.
* Publish executive reports on product health, industry trends, and customer feedback.
Required Qualifications, Capabilities, and Skills
* Minimum 7 years of experience in financial services, digital, product management, or Agile software development.
* Experience in online payments, including card, digital wallets, and e-commerce.
* Passion for understanding customer needs and building digital products.
* Ability to think strategically and connect details to the bigger picture.
* Proven success in collaborating and influencing decisions with multiple stakeholders.
* Proven track record of managing risk and controls.
* Bachelor's degree in Computer Science, Business Management, or a related field.
Preferred Qualifications, Capabilities, and Skills
* Strong knowledge of APIs, open banking, and engineering practices.
* Master's degree in Computer Science, Business Management, or a related field.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognitio...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:21
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Are you passionate about building and maintaining high-net-worth client relationships across banking, lending, and investments? This is a unique opportunity to manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience.
As a Relationship Manager in Consumer and Community Banking, you will help your clients explore the full financial possibilities their wealth creates.
You will be responsible for fostering and maintaining client relationships through exceptional service and targeted advice, providing a path for accessing the full breadth of JPMorganChase capabilities addressing the client's full financial picture.
As part of a local team, you will collaborate with partners across various lines of business within JPMorganChase, leveraging referral networks to connect clients across all sectors.
This role offers the opportunity to take initiative, act entrepreneurially, and contribute to the Bank's growth in a team environment.
Job responsibilities
* Develop new and manage existing client relationships, providing exceptional service that exceeds expectations
* Look for ways to cultivate and deepen long-term primary banking, investments and lending relationships, regularly conducting in-person calls with prospects and clients at their places of business and other external locations
* Network and build strong relationships with referral sources and other centers of influence outside of the office environment to generate banking and investment leads
* Develop strong internal partnerships across all lines of business in order to best meet client's specific needs
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required qualifications, capabilities, and skills
* A minimum of five years of financial services or service sales experience, established high net worth referral network and strong community presence
* Proven trusted relationship builder with a track record of delivering an exceptional client experience
* Demonstrated success driving sales growth by focusing on deepening relationship across multiple product lines and an ability to work collaboratively in a team environment to deliver solutions for clients
* Demonstrated understanding of investments, wealth planning, credit and banking concepts
* Required Licenses: Series 7 and 66 (or 63 and 65).
Unlicensed candidates considered, but required to obtain licenses within 150 days of start date
Preferred qualifications, capabilities, and skills
* A bachelor's degree
* Experience cultivating relationships through delivering Home or Business lending needs
FEDERAL DEPOSIT INSURANCE ACT...
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:20
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This is a unique opportunity to have meaningful impact using data insights to identify solutions at leading financial services firm!
As a Quant Analytics Senior Associate within the Customer Identity & Authentication Product Team, you'll utilize data insights to identify and implement solutions.
Your expertise will be instrumental in developing and maintaining features that mitigate risk and safeguard our customers.
You will engage in the design and development of metrics, identification of attack vectors, and execution of ad-hoc analysis, all while promoting efficiencies through data utilization.
This role offers the chance to contribute to roadmap discussions and actively participate in the enhancement of operational processes.
Job Responsibilities:
* Design & development of metrics as well as ongoing metric monitoring
* Develop capabilities to proactively look for and identify attack vectors
* Perform ad-hoc analysis to support ongoing management and product area business initiatives
* Build and work in a controlled environment
* Participate in roadmap discussions and capture data requirements to feed into our data roadmap
* Actively drive efficiencies by using data, reporting, and analysis to develop and recommend improvements in existing operational processes
* Synthesize analytical findings; be a storyteller who clearly and concisely articulates analytical findings in a compelling way that enables senior leadership to confidently make evidence-based decisions
Required qualifications, capabilities, and skills :
* Bachelor's degree and 3+ years of experience in quantitative/analytical function
* Proficiency in a range of statistical methods and tools including SQL and Python
* Ability to develop advanced data visualization and presentations (Tableau, Alteryx)
* Capable of defining metrics, evaluating results, drawing conclusions and insights to design and recommend system or process improvements
* Experience defining and establishing effective controls
* Excellent communication and the ability to present to an executive audience
* Robust relationship management, leadership, communication, and interpersonal skills
Preferred qualifications, capabilities, and skills
* Experience in Authentication or Risk
* Advanced MS Excel and PowerPoint skills
* Master's degree in a quantitative discipline
100% in office required.
Please note: Relocation assistance is not offered/supported for this role.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including bas...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:20
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.
Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Cybersecurity and Technology Controls organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.
As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.
Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.
With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
* Develops a product strategy and product vision that delivers value to customers
* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
* Oversees all team risk and security requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
* Operates with a customer driven focus and leverages risk methodologies to convey the business and client needs into feature-level requirements within product backlogs
* Manages the product deliverables to meet stakeholder commitments and deadlines, while removing blockers to progress product development
* Coordinates UAT sessions and sign off with users
* Validates the acceptance criteria and results in UAT, raising critical bugs as a matter of urgency
* Supports product releases prior to, during, and post deployment
* Attends all SCRUM ceremonies and ensure preparedness to avoid development delays
* Partners and builds relations with users, product leads, architects, and engineers to illustrate strategy in reducing risk and meet stakeholder needs
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product management or a relevant domain area
* Advanced knowledge of the product development life cycle, design, and data analytics
* Knowledge of Governance, Regulatory, and Technology Risk and Controls
* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, documentation, and value management
* Experience with user acceptance testing (UAT)
* Proficiency in creatively resolving problems and conflicts while developing unique solutions, with a proven track reco...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:19
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in the Cybersecurity and Technology Controls organization, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Drives efficient and effective execution of assessments, ensuring alignment with organizational objectives, risk appetite, and regulatory compliance
* Leads the governance of issues raised from assessments, tracking concerns, and resolution of findings
* Ensures timely and effective closure of identified control deficiencies
* Provides subject matter expertise in regulatory assessments, ensuring that the organization adheres to applicable frameworks such as HITRUST and other relevant standards
* Ensures effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
* Develops and maintains robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
* Executes reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
* Proactively monitors and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
* Experience with risk management frameworks such as HITRUST, industry standards such as HIPAA, and financial industry regulatory requirements (SOX, PCI, ISO 270001, NIST, GLBA, NYDFS)
* Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
* Demonstrated ability to influence executive-level str...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:18
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Are you passionate about building and maintaining high-net-worth client relationships across banking, lending, and investments? This is a unique opportunity to manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience.
As a Relationship Manager in Consumer and Community Banking, you will help your clients explore the full financial possibilities their wealth creates.
You will be responsible for fostering and maintaining client relationships through exceptional service and targeted advice, providing a path for accessing the full breadth of JPMorganChase capabilities addressing the client's full financial picture.
As part of a local team, you will collaborate with partners across various lines of business within JPMorganChase, leveraging referral networks to connect clients across all sectors.
This role offers the opportunity to take initiative, act entrepreneurially, and contribute to the Bank's growth in a team environment.
Job responsibilities
* Develop new and manage existing client relationships, providing exceptional service that exceeds expectations
* Look for ways to cultivate and deepen long-term primary banking, investments and lending relationships, regularly conducting in-person calls with prospects and clients at their places of business and other external locations
* Network and build strong relationships with referral sources and other centers of influence outside of the office environment to generate banking and investment leads
* Develop strong internal partnerships across all lines of business in order to best meet client's specific needs
* Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach
* Strictly adhere to all risk and control policies, regulatory guidelines and security measures
Required qualifications, capabilities, and skills
* A minimum of five years of financial services or service sales experience, established high net worth referral network and strong community presence
* Proven trusted relationship builder with a track record of delivering an exceptional client experience
* Demonstrated success driving sales growth by focusing on deepening relationship across multiple product lines and an ability to work collaboratively in a team environment to deliver solutions for clients
* Demonstrated understanding of investments, wealth planning, credit and banking concepts
* Required Licenses: Series 7 and 66 (or 63 and 65).
Unlicensed candidates considered, but required to obtain licenses within 150 days of start date
Preferred qualifications, capabilities, and skills
* A bachelor's degree
* Experience cultivating relationships through delivering Home or Business lending needs
This role is located in Ir...
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Type: Permanent Location: Irvine, US-CA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:17
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
....Read more...
Type: Permanent Location: Pittsburgh, US-PA
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:17
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Wurtsboro, US-NY
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:16
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Melbourne, US-FL
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:15
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Infrastructure Engineer within our Network Operations team, you will be responsible for managing and resolving network-related problems to ensure the smooth operation of our organization's network infrastructure.
You will identify, analyze, and coordinate the resolution of network issues, and implement strategies to prevent future occurrences.
This role provides an opportunity to work collaboratively with cross-functional teams, stay updated on industry trends, and contribute to improving network reliability and performance.
Job responsibilitie
* Manage incidents effectively, ensuring timely resolution and minimal impact on business operations.
* Lead major incident calls, coordinating with relevant teams to facilitate swift resolution and clear communication throughout the incident lifecycle.
* Provide senior management with executive communication on the status of incidents, ensuring timely and accurate updates.
* Identify and analyze network problems to determine their root cause and impact on business operations.
* Coordinate with cross-functional teams, including network engineers, IT support, and vendors, to resolve network issues promptly.
* Develop and implement problem management processes and procedures to improve network reliability and performance.
* Monitor network performance and conduct regular assessments to identify potential issues and areas for improvement.
* Maintain detailed documentation of network problems, resolutions, and preventive measures.
* Conduct post-incident reviews and perform post-mortem analysis to evaluate the effectiveness of problem resolution and identify opportunities for improvement.
* Represent the team in Root Cause Analysis (RCA) meetings with the business to ensure clear communication and understanding of network issues and resolutions.
* Prepare and deliver reports and PowerPoint presentations on team-wide performance, highlighting key metrics, achievements, and areas for improvement.
Required qualifications, capabilities and skills
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Proven experience in network management, problem resolution, or a similar role.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work collaboratively with cross-functional teams.
* Knowledge of network infrastructure, protocols, and technologies.
* Familiarity with network monitoring and management tools.
Preferred qualifications, capabilities and skills
* Certification in network management (e.g., CCNA, CCNP) is a plus.
* Experience with ITIL or other problem management frameworks.
* Ability to work under pressure and manage multiple priorities.
JPMorganChase, one of the oldest financ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:14
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As ...
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Type: Permanent Location: Flower Mound, US-TX
Salary / Rate: Not Specified
Posted: 2025-05-15 08:57:13
