-
This position will assist with the booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support.
ESSENTIAL JOB FUNCTIONS
* Collect, review and enter shipment information in the computer (i.e., reference numbers, location information, schedules, rates and carrier information.), using Microsoft Word, Access, Excel, and the Internet.
This data is collected via phone, fax or electronic methods.
* Handle customer and carrier inquiries regarding the status, and location of scheduled and en-route shipments.
This involves contacting carriers to request the information or accessing the computer system(s) to find the information and trace shipments
* Schedule pick up and delivery appointments for shipments with customers and carriers.
* Prepare shipping paperwork as needed
* Generate shipment status and other reports for internal and external customers.
* Maintain stakeholder files within the computer system(s) for assigned customer project(s) (name, locations, phone numbers, contacts, etc.)
EDUCATION AND EXPERIENCE
* High school graduate or equivalent experience.
* P.C.
computer experience required.
* One to three years customer service experience preferred.
* Zero to six months customer transportation experience preferred.
PHYSICAL REQUIREMENTS
* Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
* communicate in person.
* Standing and walking.
0-24 %
* Climbing, stooping, squatting and kneeling.
0-24 %
* Dexterity: utilizing phone, typing, and writing.
75-100 %
* Lift in excess of 10 pounds.
0-24 %
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
....Read more...
Type: Permanent Location: Bellevue, US-NE
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:37
-
This position will assist with the booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support.
ESSENTIAL JOB FUNCTIONS
* Collect, review and enter shipment information in the computer (i.e., reference numbers, location information, schedules, rates and carrier information.), using Microsoft Word, Access, Excel, and the Internet.
This data is collected via phone, fax or electronic methods.
* Handle customer and carrier inquiries regarding the status, and location of scheduled and en-route shipments.
This involves contacting carriers to request the information or accessing the computer system(s) to find the information and trace shipments
* Schedule pick up and delivery appointments for shipments with customers and carriers.
* Prepare shipping paperwork as needed
* Generate shipment status and other reports for internal and external customers.
* Maintain stakeholder files within the computer system(s) for assigned customer project(s) (name, locations, phone numbers, contacts, etc.)
EDUCATION AND EXPERIENCE
* High school graduate or equivalent experience.
* P.C.
computer experience required.
* One to three years customer service experience preferred.
* Zero to six months customer transportation experience preferred.
PHYSICAL REQUIREMENTS
* Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
* communicate in person.
* Standing and walking.
0-24 %
* Climbing, stooping, squatting and kneeling.
0-24 %
* Dexterity: utilizing phone, typing, and writing.
75-100 %
* Lift in excess of 10 pounds.
0-24 %
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
....Read more...
Type: Permanent Location: Boys Town, US-NE
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:36
-
This position will assist with the booking of loads, customer service needs, troubleshooting of problems, verifying of load statuses, and general clerical support.
ESSENTIAL JOB FUNCTIONS
* Collect, review and enter shipment information in the computer (i.e., reference numbers, location information, schedules, rates and carrier information.), using Microsoft Word, Access, Excel, and the Internet.
This data is collected via phone, fax or electronic methods.
* Handle customer and carrier inquiries regarding the status, and location of scheduled and en-route shipments.
This involves contacting carriers to request the information or accessing the computer system(s) to find the information and trace shipments
* Schedule pick up and delivery appointments for shipments with customers and carriers.
* Prepare shipping paperwork as needed
* Generate shipment status and other reports for internal and external customers.
* Maintain stakeholder files within the computer system(s) for assigned customer project(s) (name, locations, phone numbers, contacts, etc.)
EDUCATION AND EXPERIENCE
* High school graduate or equivalent experience.
* P.C.
computer experience required.
* One to three years customer service experience preferred.
* Zero to six months customer transportation experience preferred.
PHYSICAL REQUIREMENTS
* Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
* communicate in person.
* Standing and walking.
0-24 %
* Climbing, stooping, squatting and kneeling.
0-24 %
* Dexterity: utilizing phone, typing, and writing.
75-100 %
* Lift in excess of 10 pounds.
0-24 %
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:35
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an a...
....Read more...
Type: Permanent Location: Mableton, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:28
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an a...
....Read more...
Type: Permanent Location: Douglasville, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:27
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an a...
....Read more...
Type: Permanent Location: Hiram, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:27
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an a...
....Read more...
Type: Permanent Location: Lithia Springs, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:26
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an a...
....Read more...
Type: Permanent Location: Austell, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:25
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an a...
....Read more...
Type: Permanent Location: Powder Springs, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-24 10:28:23
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-
listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience;
assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer
assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome
experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory
personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
communicate in person.
Standing and walking.
0-24 %
Climbing, stooping, squatting and kneeling.
0-24 %
Dexterity: utilizing phone, typing, and writing.
50-74 %
Lift in excess of 10 pounds.
0-24%
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employ...
....Read more...
Type: Permanent Location: Jericho, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-24 10:26:47
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-
listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience;
assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer
assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome
experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory
personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
communicate in person.
Standing and walking.
0-24 %
Climbing, stooping, squatting and kneeling.
0-24 %
Dexterity: utilizing phone, typing, and writing.
50-74 %
Lift in excess of 10 pounds.
0-24%
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employ...
....Read more...
Type: Permanent Location: Marion, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-24 10:26:43
-
The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-
listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience;
assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer
assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome
experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory
personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
communicate in person.
Standing and walking.
0-24 %
Climbing, stooping, squatting and kneeling.
0-24 %
Dexterity: utilizing phone, typing, and writing.
50-74 %
Lift in excess of 10 pounds.
0-24%
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employ...
....Read more...
Type: Permanent Location: West Memphis, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-24 10:26:40
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Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts.
Essential Duties Respond to customer inquiries and requests for service.Explain and answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.).Perform data entry for utility billing, deposit accounting and rate calculations.Perform customer utility usage analysis.Process service orders.Receive and process payments made on BPW invoices.Balance cash drawer.Perform credit and collection activities.Understand and utilize customer-based software systems including, but not limited to: Customer Information SystemResidentialCustomer PortalBusiness Customer PortalCredit Card ProcessingCustomer Screening ToolsElectronic Service Order SystemAMI/MDM Systems to verify customer data and perform remote action.
Direct general BPW calls to appropriate departments when necessary.Promote favorable public image and maintain a professional and positive attitude.Assist Customer Programs Coordinators as needed.Perform all other tasks as assigned.
Essential Qualifications High school diploma or equivalent.Effective workplace mathematical and information locating skills as demonstrated through WorkKeys assessment (Applied Math 3, Graphic Literacy-4).Excellent telephone and interpersonal skills.Ability to deal effectively and respectfully with the general public and coworkers.Working knowledge of Microsoft Word and Excel.Ability to work under pressure.10-key pad experience and ability to enter data quickly and accurately.
Preferred Qualifications Bilingual: English/Spanish is preferred.Associate degree or equivalent education and experience.Strong workplace skills as demonstrated through WorkKeys assessments (Applied Math 5, Graphic Literacy 5, Workplace Documents 5).Prior utility customer service experience (electric, cable, telecom, refuse) Physical Requirements & Working Conditions Normal office environment with minimum discomfort due to noise, dirt and dust.Must be able to sit for long periods of time.Mental ability to frequently handle pressures related to working on multiple projects requiring attention to detail.Must be able to work after hours for emergency situations.
Employment will be contingent upon favorable results of a background check, pre-employment physical and drug screening.
Given our safety-sensitive industry, our workplace is alcohol and drug free (including marijuana and THC items).
This job description is intended to describe the general nature and level of work being performed by a person assigned to this position.
It is not to be construed as an exhaustive list of all job duties assigned to or required of this position.
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Type: Permanent Location: Holland, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-22 10:45:49
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Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts.
Essential Duties Respond to customer inquiries and requests for service.Explainand answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.).Perform data entry for utility billing, deposit accounting and rate calculations.Perform customer utility usage analysis.Process service orders.Receive and process payments made on BPW invoices.Balance cash drawer.Perform credit and collection activities.Understand and utilize customer-based software systems including, but not limited to: Customer Information SystemResidentialCustomer PortalBusiness Customer PortalCredit Card ProcessingCustomer Screening ToolsElectronic Service Order SystemAMI/MDM Systems to verify customer data and perform remote actions.
Direct general BPW calls to appropriate departments when necessary.Promote favorable public image and maintain a professional and positive attitude.Assist Customer Programs Coordinators as needed.Perform all other tasks as assigned.
Essential Qualifications High school diploma or equivalent.Effective workplace mathematical and information locating skills as demonstrated through WorkKeys assessment (Applied Math 3, Graphic Literacy-4).
Excellent telephone and interpersonal skills.Ability to deal effectively and respectfully with the general public and coworkers.Working knowledge of Microsoft Word and Excel.Ability to work under pressure.10-key pad experience and ability to enter data quickly and accurately.
Preferred Qualifications Associate degree or equivalent education and experience.Strong workplace skills as demonstrated through WorkKeys assessments (Applied Math 5, Graphic Literacy 5, Workplace Documents 5).Prior utility customer service experience (electric, cable, telecom, refuse) Physical Requirements & Working Conditions Normal office environment with minimum discomfort due to noise, dirt and dust.Must be able to sit for long periods of time.Mental ability to frequently handle pressures related to working on multiple projects requiring attention to detail.Must be able to work after hours for emergency situations.
This job description is intended to describe the general nature and level of work being performed by a person assigned to this position.
It is not to be construed as an exhaustive list of all job duties assigned to or required of this position.
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Type: Permanent Location: Holland, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-22 10:45:40
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Arlington Heights Ford is looking for friendly, motivated and customer-focused individuals to join ourBusiness Development Center (BDC) supporting both our Sales and Service departments.
No automotive experience is required.
We will train the right person.
If youre great on the phone, enjoy talking with people, communicate well by text and email, and genuinely enjoy helping customers, you may already have the skills were looking for.
Our Automotive Customer Service Representatives are often the first point of contact for our customers.
Depending on your experience, strengths and interests, you may work with customers who are shopping for a new or pre-owned vehicle, customers scheduling service and maintenance, or a combination of customer-support responsibilities.
You dont have to know which area of the dealership is right for you before you apply.
Were looking for great people.
Well get to know your strengths and determine where you may have the best opportunity to succeed.
Bring us your personality, work ethic and drive.
Well teach you the automotive business.
Your Experience May Be a Great Fit Even If Youve Never Worked at a Dealership This position uses skills found in many different customer-facing careers, including: Customer serviceCustomer careInbound and outbound phone callsCall center communicationInside salesInternet lead responseAppointment setting and schedulingCustomer follow-upLead managementCustomer relationship managementPhone, text and email communicationCRM and customer database management If youve been successful in customer service, retail, hospitality, restaurants, call centers, wireless or cellular sales, inside sales, appointment scheduling, banking, insurance, medical or dental scheduling, reception, office customer service or another customer-facing position, wed like to hear from you.
What Youll Do Depending on whether your role supports our Sales team, Service team or both, responsibilities may include: Answer incoming customer phone callsRespond promptly and professionally to customer inquiriesCommunicate with customers by phone, text and emailMake outbound customer follow-up callsBuild rapport and establish relationships with customersSchedule and confirm customer appointmentsFollow up with customers regarding upcoming or missed appointmentsMaintain accurate customer information and communication history in our CRMWork closely with dealership departments to create a seamless customer experienceFollow established customer-contact processes and communication standardsMeet individual and department performance objectivesRepresent Arlington Heights Ford professionally in every customer interaction Sales Customer Support May Include: Responding to internet leads and online vehicle inquiriesAnswering questions from customers interested in new and pre-owned vehiclesFollowing up with prospective vehicle buyersScheduling showroom appointmentsConfirming sales appointmentsRe-engaging previous customers and unsold prospectsHe...
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Type: Permanent Location: Arlington Heights, US-IL
Salary / Rate: Not Specified
Posted: 2026-08-22 10:45:20
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Texas
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company ...
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Type: Permanent Location: austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-22 10:26:58
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Buckingham Companies, part of the LJP Waste Solutions family, is committed to environmental responsibility and sustainable waste management practices.
As an LJP company, we are proud to be part of a zero-landfill initiative thats redefining the future of waste.
Were looking for team members who take pride in their work, value strong customer service, and want to be part of a growing organization with a strong community focus.
The Customer Service Representative is responsible for taking customer calls, scheduling service requests, and creating and dispatching work orders.
This role plays a key part in ensuring customers receive prompt, courteous, and accurate service.
The representative also assists with walk-ins from other hauling companies and the public and performs general office tasks including data entry and email correspondence.
This position is essential to maintaining the high level of customer care that Buckingham Companies is known for.
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Type: Permanent Location: Prior Lake, US-MN
Salary / Rate: Not Specified
Posted: 2026-08-22 10:26:21
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Sumter, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-22 09:57:54
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Altera, a new member of the N.
Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world.
These include the Sunrise™, Paragon®, Allscripts TouchWorks®, Allscripts® Opal, STAR™, HealthQuest™ and dbMotion™ solutions.
At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.
A new age in healthcare technology has just begun.
Overview
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.
Responsibilities
· Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
· Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
· Track and document inbound support requests and ensure proper notation of customer problems or issues.
· Document problems and solutions to train lower-level support on how to properly address customer or product problems.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Diagnose, triage, and analyze complex client issues, collaborating with internal teams including Development, Hosting, and Professional Services to drive resolution.
· Communicate with the product development department to improve the current design or to identify possible problems with the design.
· Stay abreast of current technology in products, design changes, and new products offered.
· Position require working late evening and night shift.
· Position require participation in after-hours, weekends, holiday and on-call support.
Qualifications
Academic Requirements
* Bachelor’s degree in computer science, Engineering, Nursing, Pharmacy, Nursing Informatics, or related discipline.
* Equivalent combination of healthcare, clinical, and information technology experience may be considered.
Experience
* 5+ years of relevant experience in technical support, healthcare IT, enterprise software support, or related technical domain.
* Experience supporting international clients across multiple regions and time zones.
* Strong written and verbal communication skills with a customer-focused approach.
* Ability to work effectively both independently and as part of a collaborative team.
* Ability to effectively prioritize and manage multiple tasks while consistently meeting deadlines.
* Advance...
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Type: Permanent Location: Pune, IN-MH
Salary / Rate: 416164
Posted: 2026-08-21 10:04:48
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Overview
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.
Responsibilities
· Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
· Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
· Track and document inbound support requests and ensure proper notation of customer problems or issues.
· Document problems and solutions to train lower-level support on how to properly address customer or product problems.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Diagnose, triage, and analyze complex client issues, collaborating with internal teams including Development, Hosting, and Professional Services to drive resolution.
· Communicate with the product development department to improve the current design or to identify possible problems with the design.
· Stay abreast of current technology in products, design changes, and new products offered.
· Position require working late evening and night shift.
· Position require participation in after-hours, weekends, holiday and on-call support.
Qualifications
Academic Requirements
* Bachelor’s degree in computer science, Engineering, Nursing, Pharmacy, Nursing Informatics, or related discipline.
* Equivalent combination of healthcare, clinical, and information technology experience may be considered.
Experience
* 3+ years of relevant experience in technical support, healthcare IT, enterprise software support, or related technical domain.
* Experience supporting international clients across multiple regions and time zones.
* Strong written and verbal communication skills with a customer-focused approach.
* Ability to work effectively both independently and as part of a collaborative team.
* Ability to effectively prioritize and manage multiple tasks while consistently meeting deadlines.
* Experience with writing SQL and T-SQL queries using Microsoft SQL Server
* Basic experience troubleshooting software issues and performing deep technical analysis.
* Experience collaborating with cross-functional teams and managing complex client situations.
* Good to have basic understanding of HL7
* Good to have basic understanding of functional and technical knowledge of enterprise healthcare software solutions.
* Good to have basic understanding of healthcare workflows, clinical systems, and healthcare industry practices.
Trave...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 302665
Posted: 2026-08-21 10:04:44
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
* Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
* Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
* Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Duties and Responsibilities
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services, internal policies, and procedures to effectively help all customers via telepho...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-08-21 09:38:01
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Join Our Team at MTM Health!
At MTM Health, it’s more than transportation—it’s personal.
We believe every passenger deserves compassion, dignity, and exceptional service.
To make that happen, we’re looking for passionate, driven individuals who want to make a real difference in the lives of those we serve.
As part of our growing team, your work will directly impact the communities around you by helping remove barriers to care and improving quality of life.
Our culture thrives on innovation, collaboration, and growth—giving you room to advance, contribute, and shape the future of our industry.
Why Choose MTM Health?
* Make a meaningful impact every day
* Join a team that values your voice, ideas, and contributions
* Be part of a company that consistently exceeds NCQA standards for customer service
* Enjoy a supportive environment, including multilingual assistance available 24/7, 365 days a year
If you're ready to transform lives and grow your career, apply today and help us break down community barriers—together.
Now Hiring: Customer Care Representatives
Location: Onsite - Norton, VA
Hourly Rate: $17.00 ($19.00/hr for bilingual English/Spanish) (Extra pay for evening, weekend and overnight shifts)
Also offering $500 referral bonuses!
What Will Your Job Look Like?
Our Customer Care Representatives are the frontline ambassadors of MTM Health.
In this role, you’ll:
* Handle inbound calls from members, clients, and facilities
* Take on 60–80 calls per day (Mondays may see higher volume)
* Support callers with empathy, accuracy, and efficiency
* Increase task complexity as your skills grow
What You’ll Need:
* Must be able to work on-site at our Norton, VA office
* 1 year of call center experience
* 6 months of customer service experience
* Must be proficient in English and Spanish
* Basic typing and computer skills with strong navigation abilities
Benefits Without Barriers
Our Total Rewards program goes beyond a paycheck.
We provide benefits designed to support you and your family, including:
* Health, dental, and vision insurance
* Life and disability coverage
* 401(k) with company match
* FSA and HSA plans
* Wellness programs with incentives
* Voluntary and ancillary benefits
Additional Perks
* Pay on Demand
* Paid time off + holiday pay
* Birthday holiday
* Maternity/paternity leave
* Continuing education reimbursement
* MTM Perks discount program
* Career development and advancement opportunities
MTM Health is Proud to Be an Equal Opportunity Employer
We welcome diversity and celebrate the unique perspectives each candidate brings.
All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.
#Indeed
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Type: Permanent Location: Norton, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-21 09:37:11
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Position Overview: The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person communication.
This position is responsible for ensuring all customer service calls and requests are completed in a timely, accurate, and efficient manner while maintaining a customer-focused attitude.
Assigned teams and tasks will vary based on business necessity.
Responsibilities/Accountabilities (include but are not limited to): Primary job responsibility is to gather information via incoming calls and emails from customers in order to quickly, professionally and accurately answer any and all questions regarding product and service issues.
Meet customer needs by diagnosing service issues; processing service requests; scheduling service appointments based on customer product, time and labor requirements; providing quotes to customers; ordering necessary service parts Must research and troubleshoot product issues from customer in an accurate and timely manner Update customer files (electronic files in Pella Service System) each time contact is made with customer and close file when job is completed Research parts needed using resources such as subject matter experts, PERL etc.
to ensure parts ordered for services tasks are accurate.
Enter Pella Credit Requests (PCR) for all warranty parts ordered Understand and proficiently use phone system as required Resolve customer complaints regarding product and service, engaging other departments when needed (i.e.
sales, order fulfillment, technical and corporate support staff) Assist Service Technicians with daily issues including scheduling, parts orders, directions, customer communications, etc.
Process customer payments via credit card Schedule delivery method for service parts without a technician trip (i.e.
USPS/Fed Ex) Complete confirmation process for customers with time/date of appointment, and place calls to customers after event is completed to determine service level obtained Meets or exceeds monthly metrics goals, including CSR, quality, and productivity goals as established by department Promotes and facilitates continuous improvement activities in the department Skills/Knowledge: Provide superb customer service Completes work in a timely and accurate manner Enjoys working in fast-paced environment with a high sense of urgency Confident in ability to resolve customer issues Seeks out internal experts and utilizes their knowledge Committed to following established processes Focused on details and follow through Proficiency with Microsoft Office and ability to learn internal software programs and applications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability req...
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Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-21 09:33:04
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Customer Account Coordinator
Location: Onsite in Owosso, MI
Schedule: Monday-Friday, 8am-5pm EST, flexibility based on customer demands
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Owosso, MI.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization.
You own the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
Our goal is to be the preferred partner for both our customers and our employees.
We're a collaborative, high-performing team that values strong communication, reliability, self-motivation, resourcefulness, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
We embrace a culture of humility, respect, and integrity.
Who You Are (Basic Qualifications)
• 2+ years of customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service.
• Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure
• Strong communication skills and the ability to build relationships across departments and with customers
• Highly organized and detail-oriented, especially in managing data and account accuracy
What Will Put You Ahead
• Comfortable using all Microsoft Office products with strong Excel skills (data entry, basic formulas, spreadsheet organization)
• Familiarity with ERP systems such as Kiwi, Kiwi FFF, or PCS
• Previous experience managing customer accounts and collaborating with sales, shipping, or production
• Inventory management experience
• Background in corrugated packaging, paper manufacturing, or a related industrial B2B environment
What You Will Do
• Manage customer accounts like it's your own business through proactive...
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Type: Permanent Location: Owosso, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-21 09:17:43
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Your Job
Phillips-Medisize, LLC is seeking a Customer Service Representative (CSR) at our site in Phoenix, AZ, to serve as the primary commercial and operational liaison between customers and internal teams in a medical, contract manufacturing environment.
This role is responsible for managing customer accounts, coordinating order fulfillment, and ensuring exceptional service while contributing to value creation for customers and the organization.
The CSR operates with a strong understanding of FDA/ISO-regulated manufacturing requirements, quality systems, and supply chain dynamics, applying principled decision-making and continuous improvement to enhance customer outcomes.
Our Team
Phillips Medisize, a Molex Company, is an end-to-end provider of design, development, and manufacturing solutions to the pharmaceutical, diagnostics, and medical device industries.
The world's largest pharmaceutical, MedTech, and in vitro diagnostics companies rely on Phillips Medisize to bring breakthrough ideas and innovative branded products to market with confidence.
What You Will Do
* Serve as the primary point of contact for customers, ensuring accurate, timely communication of purchase orders, forecasts, shipping requirements, and organizational capabilities.
* Manage customer interactions from order receipt through delivery, including processing contracts, change requests, RFQs, cancellations, and pricing updates with precision and compliance.
* Coordinate cross-functionally with Planning, Manufacturing, Quality, Regulatory, Engineering, Supply Chain, Sales, and S&OP to ensure on-time, compliant delivery and aligned forecasts.
* Monitor order status, backlog, capacity constraints, and material availability; proactively communicate risks and recommend solutions to protect supply continuity.
* Negotiate and resolve issues related to quantity, pricing, delivery schedules, and service expectations while balancing customer value and company sustainability.
* Convey customer complaints and monitor issue resolution by accurately documenting concerns, coordinating investigations with Quality and other teams, supporting root cause analysis, communicating updates and resolutions to customers, and contributing to process improvements to prevent recurrence.
* Identify and implement opportunities to improve service levels, reduce total cost, increase reliability, and enhance overall customer satisfaction.
* Maintain thorough and accurate documentation in compliance with FDA, ISO 13485, change control, traceability, and customer-specific quality requirements.
* Support account reviews and customer visits
* Safeguard confidential customer information while upholding regulatory compliance, and ethical decision-making standards.
* Contribute to continuous improvement initiatives, KPI tracking (OTD, order accuracy, responsiveness), and scalable best practices to strengthen long-term customer partnerships.
Who You ...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-21 09:17:24
