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MEDHOST is hiring a Account Follow-up Representative.
The Account Follow-up Representative I is responsible for review and resolution of outstanding insurance balances for hospital patient accounts.
The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims.
The primary goal of an Account Follow-up Representative I is to complete tasks related to the timely resolution of accounts receivable.
The role is eligible to anyone who can work remote within the U.S.
What your impact will be:
* Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution
* Work an average of 30-40 patient accounts per workday for assigned payor(s)
* Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt
* Communicate effectively with insurance companies for payment of outstanding insurance balances
* Understanding of the next steps needed to reach a resolution of outstanding insurance balance
* Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows
* Completes timely follow-up on assigned accounts, documents research findings in detail and notate next steps towards resolution
* Review and recommend adjustments on accounts in accordance with payor and client guidelines
* Participate in and complete projects assigned by team lead or manager to fulfill clients’ contractual agreement of services
* Work in partnership with other teams/departments regarding resolution of project issues, concerns, and workflows
* Ability to prioritize job responsibilities and manage time effectively for completion of assignments
* Complete role-based education and assigned learning courses by the designated deadlines
* Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed
* Responsible for QMS procedures listed in QMS Procedure Crosswalk found in QMS Manual as applicable.
* Assist with other assignments as needed
* Performs other duties as assigned
Additional Administrative Duties:
* Accurately input/submit worked time by the required departmental deadlines
* Maintain basic knowledge of insurance payors and collection regulations
* Maintain basic industry knowledge through self-study and by attending training classes
* Attend and participate in team and departmental meetings
* Effectively responds to emails, telephone calls, voicemails, Microsoft Teams messages, and correspondence from patients, agencies, and facilities in a t...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-07 10:17:50
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Contact Center Representatives at Neighborhood greet callers on the phone and direct inbound calls, and schedule appointments for all departments and locations.
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a Contact Center Representative at Neighborhood, you'll have an important role in setting the tone for a positive patient experience.
About the Role: When you answer the phone, you are often setting the first impression a person has of Neighborhood Health Center.
You'll greet callers, use your thinking skills as you listen and consider solutions, and direct calls to department/staff as appropriate.
Responsibilities include: Answer telephone calls and assist callers Direct calls that need immediate attention to the appropriate department/staff Schedule appointment for all departments and locations in accordance with organizational guidelines Verify patient information; correct and update patient information in the computer system and obtain preferred usual provider on all patients Use the EMR to send clinical messages to the appropriate departments Document cancelled appointments in the computer Confirm appointments as directed Fill provider schedules using various reports to complete this task You will be primarily based at our Blasdell location, 4233 Lake Ave.
What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind.
These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition.
Neighborhood earned "finalist" distinction in the competition for four consecutive years.
We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills: At least one-year call center/telephone customer service experience is required EHR knowledge preferred but not required Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Able to read, write and speak the English language.
A second language of Spanish is preferred Must be available to work any shift Monday-Friday between 7:45 a.m.
and 6:00 p.m.
What We Offer: Compensation: $19.75 an hour based on a full time, 40 hour workweek Benefits: You'll have options for medical, dental, life, and supplemental insurance.
We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Feder...
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Type: Permanent Location: Blasdell, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 09:53:21
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Wearecurrentlyseekingaskilled&experiencedCallCenterRepresentativetojoinourteam!TheindividualhiredwilljoinafantasticopportunitytoworkwithagreatteamatUtilityBillingandCustomerServiceCenter,handlingcustomerrequestsandinquiries.Thispositionisremoteaftertrainingsolongastheexpectationsoftheroleandworkspacearemet.
Responsibilities: RespondtoandservicecustomercallsviaaninboundACDsystemoremailsviaanemailroutingclient.Service6+contactsperhour.Educateandinformcustomersonaccountrelatedbillingquestions,concernsandrequests.Provideproperresolutionthatfullymeetsallpolicies,proceduresandprotocols.Researchandanalyzeinquiriestakingappropriateactioninresolvingtheirbillingsituation.Promotepositivecustomerrelationswhilemaintainingthehigheststandardsofethics,qualityandprofessionalism.Troubleshoot,whennecessary,withpatience.Performapplicationnavigationalguidancebywalkingthecustomerthroughtheproblem-solvingprocess.Directunresolvedissuestothenextlevelofsupportpersonnel.Recordanynotableeventsandproblemsandtheirresolution.Passonanyfeedback/suggestionsfromcustomerstotheappropriateinternalteam.Identifyandsuggestpossibleimprovementstoprocedures.
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-07 09:53:01
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Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007.
We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms.
Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection.
Think Ahead.
Think Olympus.
What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plansCompany-paid life insurance, short-term disability, and long-term disability401(k) with company matchPaid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time OffEducation Assistance Program and ongoing professional development opportunitiesWellness Lunch N LearnsEmployee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.
What You'll Do The Customer Support team members play a critical role as the frontline of our Service organization.
Customer Support Specialists are primarily responsible for assisting our agents and customers with inquires on their policies and/or quotes, processing endorsements and any billing inquiries.
Customer Support works closely with all aspects of the organization including underwriting, claims, marketing, and accounting.
Our ideal candidate will have a friendly and professional demeanor with great communication skills.
Responsibilities Promptly assist with all inquiries/needs/requests for service in a warm and friendly manner, written and verballyInput all necessary policyholder and/or loss information into system, included but not limited to Workflows, Endorsements and First Notice of Loss.Timely dispatch new claims to the appropriate unit on a rotational basis, as needed/required.Process incoming and outgoing documentation and correspondence including, but not limited to, Workflows, USPS mail, faxes, and emails.Follow company policies and procedures for business activities and equipment.Learn and understand company insurance products and processes/procedures.Gather and analyze information skillfully to develop alternative solutions.Accurately answer inquiries from agents, policyholders and other entities related to billing, payments, and policy forms, via various communication channelsFollow company policies and procedures for business activities and business equipment.Learn and understand company insurance products and process/procedures.Identify, resolve and/or escalate problems in a timely manner as required.Assist in filing, data entry, paying invoices and archiving documents for the Claims Team.Must be willing to work additional hours as part of catastrophe response.
What You'll Bring Minimum one (1) year of experience in policy service/customer se...
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Type: Permanent Location: Jacksonville, US-FL
Salary / Rate: Not Specified
Posted: 2026-10-07 09:49:20
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Contact Center Representatives at Neighborhood greet callers on the phone and direct inbound calls, and schedule appointments for all departments and locations.
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story consider joining us at Neighborhood! As a Contact Center Representative at Neighborhood, youll have an important role in setting the tone for a positive patient experience.
About the Role: When you answer the phone, you are often setting the first impression a person has of Neighborhood Health Center.
Youll greet callers, use your thinking skills as you listen and consider solutions, and direct calls to department/staff as appropriate.
Responsibilities include: Answer telephone calls and assist callers Direct calls that need immediate attention to the appropriate department/staff Schedule appointment for all departments and locations in accordance with organizational guidelines Verify patient information; correct and update patient information in the computer system and obtain preferred usual provider on all patients Use the EMR to send clinical messages to the appropriate departments Document cancelled appointments in the computer Confirm appointments as directed Fill provider schedules using various reports to complete this task You will be primarily based at our Mattina location, 300 Niagara St.
What its Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind.
These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition.
Neighborhood earned finalist distinction in the competition for four consecutive years.
We are a group of flexible and kind individuals who are open to each others ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills: At least one-year call center/telephone customer service experience is required EHR knowledge preferred but not required Kindness: you treat each person with respect and compassion, valuing each persons story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others unique perspectives, and will collaborate to meet shared goals Able to read, write and speak the English language.
A second language of Spanish is preferred Must be available to work any shift Monday-Friday between 7:45 a.m.
and 6:00 p.m.
What We Offer: Compensation: $19.75 an hour based on a full time, 40 hour workweek Benefits: Youll have options for medical, dental, life, and supplemental insurance.
We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualif...
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Type: Permanent Location: Buffalo, US-NY
Salary / Rate: Not Specified
Posted: 2026-10-07 09:49:05
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Join our Customer Experience team and be part of a dynamic environment where youll help jewelers worldwide create unforgettable moments for their customers! The Customer Care Operations team supports call center excellence by partnering with leadership to optimize staffing, streamline training, and ensure a balance of structure and flexibility.
The team drives performance through data-driven planning, ongoing development, and real-time workforce management.
Were looking for a proactive, people-focused leader to join our team as Customer Care Manager.
In this role, youll lead a high-performing call center team, drive exceptional customer experiences, and foster a positive solutions-focused culture.
Youll empower your team to make great decisions, solve problems before they arise, and continuously improve how we serve our customers.
Youll have the opportunity to lead a motivated team, make a real impact on customer loyalty, and be part of a culture that values innovation, empowerment, and exceptional service.
Key Responsibilities Lead, coach, and develop your team to perform at their best.Create a culture of trust, accountability, and continuous improvement.Ensure every customer interaction is handled with professionalism, empathy, and efficiency.Proactively identify and address customer needs, resolving escalations quickly.Oversee daily call center operations, ensuring performance targets are met.Improve policies, processes, and workflows to boost efficiency and satisfaction.Monitor and report on performance, trends, and opportunities.Collaborate across departments to deliver seamless service.
Basic Qualifications Proven leadership in a customer service or call center environment.Strong communication, decision-making, and problem-solving skills.Ability to adapt quickly and stay positive under pressure.Self-motivated, proactive, and committed to excellence.Flexible schedule to meet evolving business needs.
Preferred Qualifications Preferred experience with the below systems or equivalent OracleFive9VerintLevelAISalesforce
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Type: Permanent Location: Lafayette, US-LA
Salary / Rate: Not Specified
Posted: 2026-10-07 09:48:40
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Join our Customer Experience team and be part of a dynamic environment where youll help jewelers worldwide create unforgettable moments for their customers! The Customer Care Operations team supports call center excellence by partnering with leadership to optimize staffing, streamline training, and ensure a balance of structure and flexibility.
The team drives performance through data-driven planning, ongoing development, and real-time workforce management.
Were looking for a dedicated, customer-focused professional to join our team as Assistant Customer Care Manager.
In this role, youll support leadership in guiding the customer care team, helping ensure every interaction is handled with professionalism, empathy, and efficiency.
Youll assist with coaching, handle escalations, and contribute to improving customer experiences.
Key Responsibilities Support leadership in coaching and guiding the customer care team.Help address escalated customer concerns with urgency and care.Provide feedback and encouragement to team members to enhance performance.Assist with monitoring service levels and identifying areas for improvement.Participate in onboarding and training new team members.Maintain accurate and timely updates in CRM and other systems.Collaborate with leadership to improve processes, workflows, and customer experiences.Assist with daily reporting needs.
Basic Qualifications Strong communication, decision-making, and problem-solving skills.Ability to adapt quickly and stay positive under pressure.Self-motivated, proactive, and committed to excellence.Flexible schedule to meet evolving business needs.
Preferred Qualifications Management experience in a customer service or call center environment.Experience with the below systems or equivalent OracleFive9VerintLevelAISalesforce
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Type: Permanent Location: Lafayette, US-LA
Salary / Rate: Not Specified
Posted: 2026-10-07 09:48:39
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About Us Steves & Sons, a proud 160-year-old family-owned door manufacturer, is a leader in the millwork industry, dedicated to craftsmanship and quality.
We are seeking a diligent and customer-focused individual to join our team in Lebanon, TN, and act as the crucial link between our customers, sales team, production, and logistics.
Job Summary We are seeking a proactive Customer Service Representative to expertly manage the full customer order cycle, from initial quotation through to final delivery.
This vital on-site role requires strong organizational skills and attention to detail to ensure seamless communication and efficient order fulfillment, upholding Steves & Sons' commitment to exceptional customer service and timely delivery.
Key Responsibilities Work schedule: Monday through Friday, 10:00 a.m.
to 7:00 p.m.Order Management:Accurately process and enter customer orders into our management system, review details (pricing, quantities, specs), and provide timely confirmations and updates.Customer Communication:Respond promptly and professionally to all customer inquiries, emails, and quote requests, building strong relationships through consistent, clear communication.Sales Support: Assist sales managers with account setup, pricing management, and maintaining customer profiles, supporting special pricing, contracts, and specific requirements.Production & Logistics Coordination:Collaborate closely with the Master Scheduler, Quality, and Shipping departments to align production schedules, release production orders, coordinate shipping with carriers (e.g., JB Hunt), and track shipments for on-time delivery.Cross-Functional Collaboration:Serve as the primary communication link between sales, production, quality, and logistics teams to efficiently resolve order issues, discrepancies, or customer concerns.
Qualifications/Requirements Proven experience in customer service, order management, or a similar role within a manufacturing or distribution environment is preferred.Strong organizational skills and exceptional attention to detail.Excellent communication and interpersonal skills, with a professional phone and email manner.Ability to coordinate multiple departments and prioritize tasks in a fast-paced environment.Proficiency with order management systems, ERP software, and Microsoft Office Suite.A collaborative approach to problem-solving and a commitment to meeting customer expectations.
What We Offer An opportunity to be a key player in a respected, long-standing family-owned company.A collaborative and customer-centric work environment.Professional growth and development opportunities.Competitive compensation and benefits package.
Compensation/Benefits Competitive Annual SalaryYear-End BonusesMedical, Dental, Vision Insurance401(k) with employer matchPaid Time Off (PTO) How to Apply If you're a motivated and detail-oriented professional with a passion for providing outstanding customer service in a manufacturing setting, please submit yo...
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Type: Permanent Location: Lebanon, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-07 09:15:47
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
035711 DISTRIBUTION PLANNER (Open)
Job Description:
Key Responsibilities
* Interacts with customers via telephone, email, online chat, or in person to provide top level support and advance information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to advanced inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields second level escalated and advanced customer problems and needs; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
* Trains new Customer Service Coordinators.
* Performs other duties as assigned.
Education and Experience
* Typically possesses a high school diploma and 4-5 years of experience.
Knowledge and Skills
* Exceptional skills in verbal and written communications.
* In-depth knowledge of product.
* Proficient computer skills with the ability to learn new software.
* Solid knowledge of basic office equipment (i.e.
copiers, fax machines, calculators, etc.).
* Excellent organization and data entry skills.
* Good attention to detail.
* Self starter that can work with minimal supervision.
At Greif, we believe that our colleagues are the center of our success.
Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates.
While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com.
All communication from Greif reg...
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Type: Permanent Location: Monterray, MX-NLE
Salary / Rate: Not Specified
Posted: 2026-10-06 11:44:43
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: 2nd Shift Customer Care Representative
Location: Remote Missouri
Hourly Rate: $15.75
*
*Shifts will primarily start after 2pm CST and many also include weekends.
(Examples Include: 2:00pm-10:30pm, 2:30pm-11:00pm, 3:00pm-11:30pm)
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Missouri
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our emplo...
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Type: Permanent Location: Jefferson City, US-MO
Salary / Rate: Not Specified
Posted: 2026-10-06 09:12:03
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Customer Service Specialist
Location:Lisle, IL | Onsite Role
Travel: Less than 5%
Due to the global nature of this role, occasional early morning or evening meetings may be required.
Your Job
Do you enjoy building strong customer relationships, solving complex challenges, and collaborating across global teams to drive business results?
As a Customer Service Specialist, you will support strategic hyperscale and AI-driven customer programs through key Electronics Manufacturing Services (EMS) partners.
This newly created position reflects the continued growth of Molex's AI and hyperscale business and offers the opportunity to support some of the industry's most important technology customers.
You will serve as a critical link between customers, sales, supply chain, manufacturing, and business teams to ensure successful order execution, proactive communication, and effective issue resolution.
Our Team
Our customer service division is at the heart of our operations, partnering closely with customers, sales, supply chain, manufacturing, and business teams to deliver exceptional customer experiences and business results.
This newly created role supports the continued growth of Molex's hyperscale and AI-related business.
Working with global teams and strategic EMS partners, you will help support leading technology and cloud infrastructure customers while solving complex supply chain and customer challenges.
This is an opportunity to create value for customers and Molex while contributing to one of our fastest-growing market segments.
What You Will Do
* Interact with internal and external customers daily via email, phone, and Salesforce Service Cloud.
* Support the order management process, including pre- and post-order activities such as order entry, order maintenance, expedites, customer inquiries, new product introduction (NPI) activities, and escalations.
* Support strategic EMS and hyperscale customer accounts, including Tier 1 subcontractors, with a focus on supply chain execution and customer satisfaction.
* Monitor customer demand, forecasting, order activity, and operational metrics to identify potential risks and drive resolution before customer impact occurs.
* Manage customer portals and ensure timely updates regarding order status, supply availability, demand changes, and business-critical issues.
* Partner with sales, planning, manufacturing, logistics, and supply chain teams to coordinate customer requirements and deliver effective solutions.
* Lead coordination efforts for customer escalations by gathering information, facilitating cross-functional action plans, and communicating status updates to stakeholders.
* Collaborate with global teams and utilize reporting tools, business systems, and customer data to support customer requirements, business continuity, and informed decision-making.
* Understand customer contracts, service expectations, and business requirements to ensure succ...
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-03 10:55:17
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MEDHOST, a division of Harris; is seeking an Account Follow-up Representative I who is responsible for reviewing and resolving outstanding insurance balances for hospital patient accounts.
The Account Follow-up Representative I is required to learn multiple hospital systems, conduct research, and work basic outstanding insurance claims in pursuit of resolving unpaid claims. The primary goal of an Account Follow-up Representative I is to complete tasks related to the timely resolution of accounts receivable.
This remote role welcomes candidates anywhere in the US.
Preference will be given to candidates who can work in CST or EST timezone.
Wage: $18 - $26/hr
AI & Innovation Mindset
We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes.
The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency.
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.
What your impact will be
* Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient's insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution.
* Work an average of 30-40 patient accounts per workday for assigned payor(s).
* Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt.
* Communicate effectively with insurance companies for payment of outstanding insurance balances.
* Understanding of the next steps needed to reach a resolution of outstanding insurance balance.
* Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows.
* Completes timely follow-up on assigned accounts, documents research findings in detail and notate next steps towards resolution.
* Review and recommend adjustments on accounts in accordance with payor and client guidelines.
* Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services.
* Work in partnership with other teams/departments regarding resolution of project issues, concerns, and workflows.
* Ability to prioritize job responsibilities and manage time effectively for completion of assignments.
* Complete role-based education and assigned learning courses by the designated deadlines.
* Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed.
* Responsible for QMS procedures listed in QMS Proce...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: 26
Posted: 2026-10-03 10:37:40
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Your Job
Molex is seeking a Customer Service/ Support Representative at our South Grafton, MA facility.
Our Customer Service / Support Representative acts as the primary liaison between customers and the production team, managing the end-to-end order process.
Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.
Successful candidates will have strong communication/problem solving skills, attention to detail, and accuracy in data entry and order processing.
Our Team
At Molex South Grafton, you'll join a collaborative team dedicated to safety, operational excellence, and continuous improvement.
We believe in leveraging each person's unique skills and perspectives to strengthen our operations and deliver high-quality solutions to our customers.
Our team works closely across Materials, Production, Engineering, Quality, and Customer Service to ensure efficient processes and reliable delivery.
We foster a culture where roles and expectations are clear, contributions are valued, and employees are supported in developing their skills and advancing their careers.
If you're looking for an environment where teamwork, accountability, and growth are encouraged, we offers an opportunity to make a meaningful impact as part of the Molex organization.
What You Will Do
* Enter, review, and verify customer purchase orders for accuracy regarding part numbers, pricing, and shipping terms
* Act as the liaison between clients and internal departments (shipping, production, planning) to ensure on-time delivery.
* Answer inquiries regarding product specifications, lead times, and order status via phone or email.
* Handle complaints, process returns, issue credits, and resolve shipping discrepancies.
* Maintain accurate, up-to-date customer records, notes, and interaction logs.
* Office Administration
Who You Are (Basic Qualifications)
* Customer service experience in a manufacturing environment.
* Experience using SAP
What Will Put You Ahead
* Associate's or Bachelor's degree in business or a related field
For this role, we anticipate paying $75,000 - $90,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, ex...
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Type: Permanent Location: South Grafton, US-MA
Salary / Rate: Not Specified
Posted: 2026-10-03 10:37:01
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Job Summary At PFlow Industries, you wont just be another employeeyoull be an employee-owner shaping our future.
As a 100% employee-owned, industry-leading manufacturer, every team member has a voice, a stake, and a reason to be proud of the work we do.
Were a growing, multi-year Top Workplace Winner with a strong, family-oriented culture where people support one another and succeed together.
If you thrive on variety, enjoy problem-solving, and want to be part of a winning team that truly values its people, this is your opportunity to grow your career and make an impact.
As a Customer Service Representative Parts, youll responsible for providing timely, accurate and efficient support to all end-users, dealers and installers by researching and identifying parts needs and quoting price and delivery of all electrical, industrial control, hydraulic and mechanical replacement parts for all Vertical Reciprocating Conveyor (VRC) equipment, ensuring that all are done in accordance with company procedures and policies and meet internal and external customer requirements.
Skills Needed: Ability to exercise diplomacy and tact in all verbal and written communications.
Excellent problem-solving skills and the ability and desire to develop, implement and communicate practical solutions.
Excellent communication skills to effectively relay verbal and written information in a professional manner to all levels of management, all departments and customers.Strong time management and organizational skills combined with detail orientation and a high degree of accuracy in all tasks.
Self-motivated and the able to work independently and as part of a project team.
Ability to handle multiple, competing priorities, work under pressure and meet deadlines while producing accurate and high-quality work.
Role & Responsibilities: Receives a high volume of incoming telephone calls and emails from dealers, installers and end-users regarding parts needed to repair or maintain the full range of PFlow VRC equipment.
Must respond to all inquiries in a timely manner that meets or exceeds the customer service response standards set for the Product Support Department.
Generates quotations, enters orders and provide frontline support to PFlow customers by managing requests from initial inquiry to completion to ensure complete customer satisfaction.
Researches and identifies the parts needed by locating drawings, manuals, part numbers, consulting with Technical Support Advisors or Engineering as needed.
Resolve product or service problems by clarifying the customer issue, determining the cause of the problem, explaining the best resolution to solve problem, expediting the correction and following through to ensure resolution.
Works with Engineering, Purchasing and all other departments to generate detailed quotations for field repairs and upgrades.
Processes sales orders and generates RMAs (Returned Material Authorizations.) Build sustainable relationships of trust through open and int...
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Type: Permanent Location: Milwaukee, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-03 10:26:08
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Company:Addie Water Systems Inc.
About us Addie Water Systems, Inc.
is a small business in Janesville, WI.
We are professional, fast-paced and demanding.
Residentially, we serve homes and businesses in the Rock, Dane, and Walworth, WI area, and serve our wholesale customers all over the U.S.
Since 1978, customers have relied on Addie Water Systems with revolutionary water treatment services.
We provide various water conditioning products, including reverse osmosis drinking systems, iron removal systems, water softeners, water heaters, and a variety of different water filtration systems.
After 44+ years in business with Addie Water Systems, you'll be backed by family-driven support that big water treatment dealers cannot provide.
In other words, you will not be just a "number," like how a lot of manufacturing jobs treat their employees.
We try to make our business feel more like a home and not a big business/ big corporation feel! Who Were Looking For We believe great customer service starts with great people.
Were searching for a positive, dependable Customer Service Representative who genuinely enjoys helping others and takes pride in doing things the right way.
Youll thrive here if you Treat every customer (and coworker) with patience, kindness, and respecteven on tough days Naturally stay calm, professional, and solution-focused under pressure Communicate clearly and warmly over the phone, text, and email Love checking tasks off your list and keeping things organized and on time Have a strong work ethic and show up ready to give your best every shift Are eager to learn, grow, and eventually take on more responsibility Take ownership of mistakes, fix them fast, and help the team improve What Youll Do As a customer Service Representative, youll be the first point of contact for our customers, helping ensure they receive outstanding service from their first call through the completion of their appointment.
In this role, you will: Answer incoming customer calls with professionalism and empathy Schedule service appointments and coordinate technician calendars Respond to customer questions via phone, text, and email Work closely with technicians to ensure appointments run smoothly Resolve customer concerns and escalate issues when needed Process payments, prepare invoices, and complete administrative tasks as needed Follow up with customers to ensure a positive experience Support the team with additional office responsibilities to keep daily operations running efficiently.
Qualifications 1+ years of customer service experience (call center, retail, hospitality) Excellent phone etiquette and typing skills (40+ WPM) Comfortable with computers and quick to learn new software (well train you on ours) Reliable transportation and a clean background check Schedule Monday - Thursday 8am5pm & Fridays 8am 4:30pm with rotating Saturday mornings 8am- 12 noon.
(plenty of notice and never mandatory overtime).
If youre someone who smiles through the phone, care...
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Type: Permanent Location: Janesville, US-WI
Salary / Rate: Not Specified
Posted: 2026-10-03 10:24:04
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
At MTM Transit, it is never just a ride, it's personal.
We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important.
We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.
Our company culture is one of innovation, collaboration, and growth.
If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
What will your job look like?
The Reservationist handles incoming calls received via an automated call distribution (ACD) system regarding scheduling of transportation and all other details of customer trips.
Location: 50 East 6th Street Tracy, CA 95376
Starting Pay: $24.50/hr
What You'll Do:
* Answer incoming ACD calls for customers – passengers, vendors, and clients
* Handle daily scheduling of trips by documenting trip request and selecting the most appropriate vendor
* Utilize correct coding and documentation procedures
* Report issues, unusual trip circumstances, and efficiency of vendor operations to team lead for prompt resolution
* Acquire and maintain in-depth knowledge of, and adhere to, established protocols and procedures
* Provide courteous and prompt response to all transportation requests and adopt proper use of terminology
* Demonstrate sincere personal commitment to promptness, reliability and quality work
* Acquire and maintain in-depth knowledge of MTM Transits Transportation Provider Network
What You’ll Need:
Experience, Education & Certifications:
* High school diploma or G.E.D.
equivalent
* Fluent in both English and Spanish
* Ability to type 30 wpm or greater
* Previous data entry, 10-key experience, preferred
* Must possess a valid driver’s license
Even better if you have…
* Exemplary verbal and written communication
* Excellent organizational and multi-tasking skills
* Ability to make solid judgment decisions
* Ability to acquire and maintain in-depth knowledge of department processes, policies, and procedures
* Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
* Ability to maintain high level of confidentiality
* Regular attendance is required
What's in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* P...
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Type: Permanent Location: Tracy, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-03 10:11:12
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TYR Tactical, LLC.
| Peoria, AZ(On-site, 5 days/week) 9330 N 91st Ave, Peoria, AZ 85345 About the Role TYR Tactical is seeking a Customer Service Representative to join our team in Peoria, AZ.
In this role, you'll serve as a key point of contact for our customers, assisting with order placement, order updates, product inquiries, and overall customer support.
You'll work closely with our outside sales team and internal departments to ensure every customer receives accurate, timely, and professional service.
This position is ideal for someone who is organized, enjoys problem-solving, and thrives in a fast-paced environment.
It's a great fit for individuals who take pride in supporting the military, law enforcement, and public safety professionals who serve and protect our communities.
About TYR Tactical Founded in 2010, TYR Tactical is a leading global manufacturer of tactical gear for military and law enforcement, including plate carriers, vests, hard armor, shields, and carrier accessories.
Our products are trusted by U.S.
and Allied Armed Forces, law enforcement, and government agencies worldwide.
We build gear meant to protect the people who serve, and we hold our team to that same standard of quality and reliability.
What You'll Do Respond to customer inquiries by phone and email, providing accurate product information and order supportAssist with local walk-in customers or appointments.
This will entail hands-on experience with product and proper fitment to the customer.
Process orders, order modifications, and related forms in Microsoft Dynamics GP (Great Plains)Maintain up-to-date knowledge of TYR's full product line to answer questions and make informed recommendationsCoordinate with outside sales representatives to keep customer accounts and orders alignedTrack and follow up on open orders, backorders, and customer requests to keep things movingMaintain a professional, solutions-focused tone with customers and coworkers, including in high-pressure or time-sensitive situations What We're Looking For High school diploma or equivalent required.Proficiency with Microsoft Office applications, including Outlook and Excel; experience with Microsoft Dynamics Great Plains is a plus.Previous experience in customer service, sales support, order management, or a related office environment preferred.Professional verbal and written communication skills.Ability to maintain professionalism, integrity, and confidentiality in all interactions.Positive attitude, adaptability, and a willingness to learn and grow within the organization.Self-starter who thrives in a fast-paced environment and can work independently while remaining a strong team player.Passion for delivering exceptional customer service and building positive customer relationships.Strong organizational skills with the ability to effectively manage multiple priorities and deadlines.Excellent problem-solving and analytical abilities with keen attention to detail.
Working Environment: This pos...
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Type: Permanent Location: Peoria, US-AZ
Salary / Rate: Not Specified
Posted: 2026-10-03 10:04:11
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GENERAL DESCRIPTION The Call Center Representative is responsible for answering all incoming patient calls delivering accurate information concerning hours of operation, appointments and the process for enrolling; documenting telephone encounters in the EMR; utilizing company policies to effectively address patient issues questions, and concerns; and directing calls to the appropriate staff when needed.
All employees function as a member of a collaborative health care team to create and maintain a Patient Centered Medical Home where emphasis is on excellent communication, support of the patient is provided and tracked in a culturally competent, behaviorally enhanced setting supported by information technology Due to the nature of NHHC services, it may become necessary to require employees to work extended hours or other variation of the usual shift to ensure adequate care of patients and to maintain services to the community.
CRITICAL JOB ELEMENTS I.
Must be professional in dealing with patients and the public via telephone contacts.
Demonstrate positive attitude towards patients with good customer service, pleasant voice, attentiveness and responsive to their needs.
II.
Will handle a high volume of incoming, outgoing and interoffice calls.
Must think quickly and be able to communicate verbally with a variety of callers.
III.
Must stay abreast of program operations and actively seek information to stay informed and provide information to callers in an accurate and expedient manner.
IV.
Provides information obtained from a variety of sources to answer questions from the public regarding department services, contact information, operational hours, etc.
V.
Must ensure to greet by telephone.
(Never disclose Protected Health Information (PHI) to any caller).
VI.
Maintains an updated copy of the clinic directory and other resources to ensure accurate transfer of all calls accurately.
VII.
Will communicate closely with Answering Service and accurately open and close call center and Call Queue equipment/system.
VIII.
Uses multiline phone system to handle calls, cancel calls, transfer calls, etc.
1.
Answers callers questions according to clinics policy.
2.
Take messages, prioritize these as necessary and route them to the appropriate IX.
Providers Schedule and Patients appointments: 1.
Maintains providers schedules, allowing patients appointments to be entered on the same day as acute visits, assures that patients are appointed on the days specified by the provider (s).
2.
Make telephone appointments: a.
Verifies patients last doctor visit, when patient was told to come back, inquire if any testing is needed and type of visit.
b.
Research patient information as necessary.
c.
Verifies telephone appointments to the patient and assures that the patient is appointed appropriately.
X.
Responsible for ordering supplies (paper, toner and drum cartridges) for call center.
XI.
Will inform administrative personnel of any press association calls or visits.
XII.
W...
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Type: Permanent Location: Brownsville, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-03 09:34:44
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GENERAL DESCRIPTION The Call Center Representative is responsible for answering all incoming patient calls delivering accurate information concerning hours of operation, appointments and the process for enrolling; documenting telephone encounters in the EMR; utilizing company policies to effectively address patient issues questions, and concerns; and directing calls to the appropriate staff when needed.
All employees function as a member of a collaborative health care team to create and maintain a Patient Centered Medical Home where emphasis is on excellent communication, support of the patient is provided and tracked in a culturally competent, behaviorally enhanced setting supported by information technology Due to the nature of NHHC services, it may become necessary to require employees to work extended hours or other variation of the usual shift to ensure adequate care of patients and to maintain services to the community.
CRITICAL JOB ELEMENTS I.
Must be professional in dealing with patients and the public via telephone contacts.
Demonstrate positive attitude towards patients with good customer service, pleasant voice, attentiveness and responsive to their needs.
II.
Will handle a high volume of incoming, outgoing and interoffice calls.
Must think quickly and be able to communicate verbally with a variety of callers.
III.
Must stay abreast of program operations and actively seek information to stay informed and provide information to callers in an accurate and expedient manner.
IV.
Provides information obtained from a variety of sources to answer questions from the public regarding department services, contact information, operational hours, etc.
V.
Must ensure to greet by telephone.
(Never disclose Protected Health Information (PHI) to any caller).
VI.
Maintains an updated copy of the clinic directory and other resources to ensure accurate transfer of all calls accurately.
VII.
Will communicate closely with Answering Service and accurately open and close call center and Call Queue equipment/system.
VIII.
Uses multiline phone system to handle calls, cancel calls, transfer calls, etc.
1.
Answers callers questions according to clinics policy.
2.
Take messages, prioritize these as necessary and route them to the appropriate IX.
Providers Schedule and Patients appointments: 1.
Maintains providers schedules, allowing patients appointments to be entered on the same day as acute visits, assures that patients are appointed on the days specified by the provider (s).
2.
Make telephone appointments: a.
Verifies patients last doctor visit, when patient was told to come back, inquire if any testing is needed and type of visit.
b.
Research patient information as necessary.
c.
Verifies telephone appointments to the patient and assures that the patient is appointed appropriately.
X.
Responsible for ordering supplies (paper, toner and drum cartridges) for call center.
XI.
Will inform administrative personnel of any press association calls or visits.
XII.
W...
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Type: Permanent Location: Brownsville, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-03 09:34:40
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POSITION SUMMARY: Under the supervision of the Program Director, the Homeschool Teacher is responsible for developing and leading assigned lessons for a group of children in the YMCA Homeschool program.
They must run the program with safety in the forefront and provide a quality experience to children and parents.
They are responsible for managing these functions in accordance with the stated mission, goals, and policies established by the administrative staff, governing committees, and Board of Directors of the YMCA.
ESSENTIAL FUNCTIONS: Models relationship-building skills in all interactions.
Develops and maintains collaborative relationships with community organizations.
Maintains regular, clear, and concise communication within area of responsibility.
Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning in math education and research and knowledge of developmental behaviors of all students.
Teaches lessons in science to small groups of children in Y Homeschool program.
Deliver high-quality, engaging instruction in the form of discussion, direct teaching, demonstrations and independent practice using a variety of proven methods.
Adheres to program quality and fidelity standards.
Attends staff meetings and trainings.
Prepare complete lessons plans for substitute teachers.
Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergencies.
Maintains positive relationships with parents and other staff.
Models relationship-building skills in all interactions.
QUALIFICATIONS: Previous experience working in an academic setting.
Completion of an internship or field experience in secondary education is preferred.
Previous experience working with students in different grades is preferred.
Exceptional oral, public speaking and written communication skills.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Multi-lingual desired but not required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee frequently is required to sit and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 40 pounds.
Ability to plan, lead and participate in a range of activities in a variety of outdoor/indoor settings.
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Type: Permanent Location: Cary, US-NC
Salary / Rate: Not Specified
Posted: 2026-10-03 09:32:17
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Missouri
Hourly Rate: $15.75
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Missouri
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Co...
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Type: Permanent Location: Jefferson City, US-MO
Salary / Rate: Not Specified
Posted: 2026-10-02 09:44:28
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Hancock Lumber is passionate about its people-first and values-driven culture.
Enjoy competitive pay, excellent benefits, and something that's becoming harder to find: time outside of work.
With no nights and no weekends, you'll have more time for yourself and your family while being part of a highly engaged and supportive team.
At Hancock Lumber, we call this role Inside Sales Support.
This position plays a key role in supporting contractors, builders, remodelers, homeowners, and the sales team throughout the customer journey.
The role focuses on customer service, order coordination, project support, communication, and ensuring customers receive the products and information they need to keep projects moving forward.
This is not a commissioned sales role.
Instead, you'll work closely with Account Managers, Project Pros, Counter Pros, delivery teams, vendors, and customers to help create an exceptional customer experience while supporting profitable sales growth.
What You'll Do Support contractors, builders, remodelers, and homeowners throughout the ordering and project process.Assist customers by phone, email, and in person with product questions, order updates, and project needs.Prepare quotes, enter orders, coordinate special orders, and monitor customer requests.Partner with Account Managers and Project Pros to support customer projects and business relationships.Coordinate with yard, delivery, purchasing, and vendor partners to ensure materials are available and delivered accurately.Follow up on quotes, orders, backorders, and customer inquiries.Maintain accurate customer, pricing, and order information within company systems.Develop knowledge of building materials, product applications, and contractor needs.Help identify solutions that meet customer project requirements while supporting company sales goals.Work collaboratively with location employees to provide a seamless customer experience.Follow all safety policies, procedures, and company standards.
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Type: Permanent Location: Damariscotta, US-ME
Salary / Rate: Not Specified
Posted: 2026-10-02 09:27:29
-
Hancock Lumber is passionate about its people-first and values-driven culture.
Enjoy competitive pay, excellent benefits, and something that's becoming harder to find: time outside of work.
With no nights and no weekends, you'll have more time for yourself and your family while being part of a highly engaged and supportive team.
At Hancock Lumber, we call this role Inside Sales Support.
This position plays a key role in supporting contractors, builders, remodelers, homeowners, and the sales team throughout the customer journey.
The role focuses on customer service, order coordination, project support, communication, and ensuring customers receive the products and information they need to keep projects moving forward.
This is not a commissioned sales role.
Instead, you'll work closely with Account Managers, Project Pros, Counter Pros, delivery teams, vendors, and customers to help create an exceptional customer experience while supporting profitable sales growth.
What You'll Do Support contractors, builders, remodelers, and homeowners throughout the ordering and project process.Assist customers by phone, email, and in person with product questions, order updates, and project needs.Prepare quotes, enter orders, coordinate special orders, and monitor customer requests.Partner with Account Managers and Project Pros to support customer projects and business relationships.Coordinate with yard, delivery, purchasing, and vendor partners to ensure materials are available and delivered accurately.Follow up on quotes, orders, backorders, and customer inquiries.Maintain accurate customer, pricing, and order information within company systems.Develop knowledge of building materials, product applications, and contractor needs.Help identify solutions that meet customer project requirements while supporting company sales goals.Work collaboratively with location employees to provide a seamless customer experience.Follow all safety policies, procedures, and company standards.
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Type: Permanent Location: Saco, US-ME
Salary / Rate: Not Specified
Posted: 2026-10-02 09:23:11
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Eaton Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-02 09:17:17
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Burlington Telecom is looking for an energetic person who is willing to work hard and grow with our company. The Customer Experience and Sales Representative will be responsible for the customer service experience related to services for video, high speed internet and telephone for residential and commercial customers.
If you are looking for a place to grow and a friendly working environment, then Burlington Telecom is the place for you!
Job Type: Full-time
Rate: $21.00-23.00/hr.
plus commissions and overtime pay if applicable
Location: Onsite in our Burlington or Essex Office
Responsibilities Include:
* Ability to prioritize and organize effectively in a fast-paced sales environment
* Ability to troubleshoot basic broadband, video, and phone service issues over the phone
* Ability to use personal computer and software applications (word processing, spreadsheets, billing systems, CRM/POS platforms)
* Knowledge of basic mathematics for billing and rate plans
* Knowledge of video, broadband, phone, and mobile/MVNO wireless products and services
* Knowledge of common phone etiquette and de-escalation techniques
* Able to communicate clearly, educate customers, and promote/sell company services, including wireless/MVNO plans, devices, and bundles
* Able to work independently and plan accordingly to complete daily assignments
* Must be flexible and able to handle multiple tasks concurrently
* Adapting, learning, and delivering the best customer service our industry can give
* Sell and promote company products and services, including MVNO mobile plans, devices, and accessories
* Research customer complaints, process payments, and handle billing adjustments
* Achieve sales goals by soliciting new and/or upselling services
* Follow up on and close sales leads, including mobile line activations and porting requests
* Resolve customer account issues across wireline and wireless services
* Perform other duties as requested by supervisor
* Perform service order provisioning through multiple user interfaces, including MVNO/wireless activation systems
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers
* Follow all safety rules and comply with company policies and specifications
* Speak and understand English language proficiently
You will need to have:
* 3+ years of customer service, call center, or retail sales experience; telecommunications sales or MVNO/wireless experience strongly preferred
* High school diploma or GED equivalent
* Bilingual preferred
* Valid driver's license
* Willing to participate in NCTI certification/development courses and MVNO/carrier-specific product training
* Prior sales quota or wireless/MVNO product experience a plus
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company fund...
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Type: Permanent Location: Burlington, US-VT
Salary / Rate: Not Specified
Posted: 2026-10-02 09:06:11
