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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: Inbound Customer Care, Manager
The Inbound Customer Care Manager is a pivotal leadership role for overseeing a team of customer care representatives.
This position ensures the delivery of gold standard inbound customer support and exceptional customer experiences, driving operational excellence through process optimization, timely order fulfillment, effective issue resolution, and the leveraging of technology to maximize team productivity and service agility.
As a key liaison between Operations, Sales Leadership, and Marketing, the Manager fosters a culture of excellence, accountability, and proactive communication within and across teams.
Responsibilities include providing supervision and oversight for all customer support activities, such as phone-based interactions and processing customer communications.
A core aspect of this role involves coaching, performance management, and implementing robust personnel development initiatives for the Customer Care team.
Your Responsibilities:
* Lead, mentor, and develop a team of customer care representatives fostering a high-performance, customer-centric culture.
* Monitor team performance, provide coaching, and ensure adherence to regulatory, quality, and compliance standards.
* Oversee efficient processing of all inbound customer communications and issue resolution.
* Serve as an escalation point for complex customer issues.
* Apply basic continuous improvement principles to identify and resolve daily operational bottlenecks within the work unit.
* Define, track, and analyze key performance indicators (KPIs) and productivity metrics to ensure the work unit meets or exceeds established internal performance targets.
* Identify and recommend tools or workflow enhancements that improve the daily efficiency of the customer care representatives.
* Actively participate as a member of P&VS and Customer Service leadership teams, supporting cross-functional initiatives.
* Collaborate with Operations, Sales, and Marketing to ensure seamless customer journeys and support product launches and other cross-functional init...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-07-18 09:32:17
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Overview
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.
This is a Remote role.
* Demonstrated experience in writing and executing complex SQL and T-SQL queries using Microsoft SQL Server.
* Basic understanding of Microsoft Windows Server administration and troubleshooting.
* Experience supporting international clients across multiple regions and time zones.
* Proven ability to provide high-quality application and product support in complex customer environments.
* Hands-on experience troubleshooting issues related to Microsoft Windows Server and SQL Server.
* Strong software support experience with excellent analytical and troubleshooting skills.
* Experience performing issue diagnosis and root cause analysis through log analysis, tracing tools, and collaboration with cross-functional teams.
* Good understanding of the Software Development Life Cycle (SDLC).
* Experience managing and troubleshooting healthcare interfaces using HL7.
* Ability to work effectively both independently and as part of a collaborative team.
* Strong written and verbal communication skills with a customer-focused approach.
* Ability to effectively prioritize and manage multiple tasks while consistently meeting deadlines.
* Flexible to work across different shifts based on business requirements.
Responsibilities: -
* Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or product problems.
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Communicate with the product development department to improve the current design or to identify possible problems with the design.
* Stay abreast of current technology in products, design changes, and new products offered.
* Position require participation in after-hours, holiday and on-call support.
Qualifications
Academic and Professional Qualifications:
* Bachelor's Degree or equivalent work/technical related experience
* Certifications as needed for a specific technical role and/or relevant experience.
* ITIL Foundation Certification is an added advantage.
Experience:
* 3+ years ...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 360648
Posted: 2026-07-18 09:26:32
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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Service Support Analyst - Tier 1
Reports To:
Team Lead, Service Support
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Service Support Analyst to join our Client Services team, as a Service Support Analyst, you will provide excellent support to our new and existing customers in the Service module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and support infrastructure
* Achieving and exceeding KPI targets and other Metrics defined by the department
* Keeping abreast of software enhancements and new releases, by attending apogees and reviewing release notes
* Assisting and training current as well as new staff members
* Maintaining and contributing knowledgebase articles including informational articles, how-to’s, troubleshooting guides and FAQs
* Escalating incidents to the appropriate development team
* Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required
* Commit to ongoing professional development and cross-training as recommended by your Team Lead
* Maintaining a high level of punctuality as well as a consistent, reliable attendance s...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-18 09:12:55
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Texas
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-18 09:11:15
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What Will Your Job Look Like?
The Vendor Account Manager has ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area.
The Vendor Account Manager owns the day-to-day interaction with the vendors, acting as an Account Manager to build and sustain strong working relationships with cross functional departments and assigned Providers.
The Vendor Account Manager also acts as the single point of contact for vendor escalations and ensures appropriate resolution.
This role is key to the success of a successful relationship with our Transportation Providers.
Location: During initial training period, this role will be located on-site at the Lake St.
Louis office (hybrid of in-office & Work from home).
After training, this role will be 1 day in the office (Lake St.
Louis) and work from home.
What you’ll do:
* Work with the Transportation Provider (TP) to follow through on service issues, troubleshooting problems and concerns, complaints and education
* Utilize data to develop and deliver performance improvement plans (PIP), and when needed, assess liquidated damages or termination
* Coordinate and conduct provider performance evaluations
* Conduct off boarding for providers not meeting standard expectations
* Serve as the first point of contact for all vendor service requests and escalations
* Own the day to day vendor interaction and satisfaction
* Conduct on site vehicle inspections and provider audits to verify compliance with MTM and HIPAA guidelines, including random safety audits or observations
* Deliver timely, accurate and professional operational support to all vendors within a specified geographic area and Service Level Agreements
* Demonstrate proactive leadership by working with internal MTM teams and external client teams, when necessary, to ensure complete resolution of TP issues
* Demonstrate proficiency by providing effective consultation to TP’s and guidance to internal team members
* Manage and maintain credentialing compliance in accordance with MTM client contracts
* Recognize opportunities to educate TP’s contacts on MTM processes when necessary
* Work with the Transportation Manager to reduce transportation costs
* Build and sustain a strong working partnership with assigned transportation providers
* Assist with/participate/facilitate regular provider town hall meetings
* Handle inbound service requests and ensure that they are properly assigned or addressed
* Liaise with other internal departments as required to resolve vendor’s issues and questions
* Provide ongoing support to transportation providers regarding claims, payments, eligibility, utilization management or any other questions impacting provider performance
* Meet or exceed assigned KPI’s and business objectives
* Meet all provider c...
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Type: Permanent Location: Lake St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-07-18 08:45:17
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Customer Account Coordinator
Location: Onsite in Martinsville, VA
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Pay: Wages are anticipated to start between $23 - $30 per hour, depending on experience.
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environme...
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Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-07-18 08:41:54
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Summary
Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.
Core Competencies
* Good computer skills
* Strong Organizational Skills
* Time Management
* Communication
* Problem Solving
* Accountability and Dependability
* Leadership Skills
* Team Oriented
* Highly Motivated
* Attention to Detail
Job Duties
* Responsible for addressing any customers issues
* Generates daily load sheets and requirement listing
* Monitors all Customer Portals
* Ensure adequate supply of containers through weekly inventories
* Monitor activities on the dock and activities of the shippers/receivers
* Adhere to all company policies, procedures and instructions
Requirements
* High School Diploma/GED
* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
* Ability to work well in a team with customer-focused orientation and strong sense of delivery.
Supervisory experience would be an asset
* Strong organizational and time-management skills
* Strong interpersonal and communication skills (both verbal and written)
* Proficiency with database applications and administration systems, specifically Microsoft Office
Requirements
* High School Diploma/GED
* 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
* Ability to work well in a team with customer-focused orientation and strong sense of delivery.
Supervisory experience would be an asset
* Strong organizational and time-management skills
* Strong interpersonal and communication skills (both verbal and written)
* Proficiency with database applications and administration systems, specifically Microsoft Office
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Type: Permanent Location: Ionia, US-MI
Salary / Rate: 55000
Posted: 2026-07-16 08:42:50
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Your Job
Are you looking for an opportunity with lots of growth potential? If so, Guardian Industries is seeking a Customer Service Representative to join our Customer Service team in Auburn Hills, MI!
This is an onsite role in our Auburn Hills office.
In this role, you are responsible for maintaining strong relationships with our customers while ensuring that their needs and expectations are met.
You will play a crucial role in supporting customers with their orders, solving problems, and partnering with our outside sales team to effectively manage accounts.
You will have the chance to work on impactful and exciting projects, collaborating with different departments.
Our Team
Our team thrives on collaboration, mutual respect, and inclusivity.
We believe that diverse perspectives make us stronger, and everyone is encouraged to share their ideas and contribute to our collective success.
No visa sponsorship is available for this position; candidates must have current, unrestricted U.S.
work authorization
What You Will Do
* Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments
* Provide relevant information and recommendations to customers and Territory Sales Managers on our products and product parameters
* Anticipate customer needs, identify potential issues, and develop solutions to improve service levels
* Troubleshoot and resolve customer service issues
* Oversee the processing of customer orders, manage changes and adjustments to ensure accurate and timely delivery
* Partner with the sales team to identify opportunities for improvement throughout the process
* Monitor customer satisfaction levels, key performance indicators, and service level agreements to ensure that targets are met
* Address customer concerns and escalate where appropriate
* Log customer interactions, complaints, and resolutions into the CRM
Who You Are (Basic Qualifications)
* Customer Service experience
* Experience adhering to service and delivery deadlines
* Experience managing competing priorities in a fast-paced environment
* Willing to learn a second language
* Experience working in a CRM and ERP
What Will Put You Ahead
* Bachelor's Degree
* Experience working with Salesforce or INFOR M3.
* Advanced analytical skills (prepare/analyze databases and spreadsheets to make business decisions and recommendations to leadership)
* Bilingual in English and either Spanish or Portuguese
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic...
....Read more...
Type: Permanent Location: Auburn Hills, US-MI
Salary / Rate: Not Specified
Posted: 2026-07-16 08:40:05
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Join a team where your skills create measurable results, build lasting customer partnerships, and drive meaningful business outcomes every day.
The role is responsible for pre-implementation data gathering and validation for TrueCommerce clients and trading partners.
They will act as the primary contact throughout the pre-implementation process, up to the point of handover to the implementation teams.
This position works with clients, customers, retailers, 3rd party IT consultants and internal teams.
This key resource will be responsible for ensuring that all information and pre-implementation milestones have been met, so that follow-on teams can complete their work.
The position is ideal for individuals who are organised, enthusiastic, and passionate about delivering an excellent customer experience.
What you'll do
Facilitate the EDI pre-implementation process for TrueCommerce customers
* Serve as the primary point of contact for the customer during the pre- implementation process.
* Capable of working on multiple projects and with multiple clients and/or partners.
* Complete pre-implementation tasks and coordinate activities with the customer, trading partners and other TrueCommerce team members.
* Identify and communicate issues and escalate to Manager and/or appropriate parties.
* Gather, review and validate all required customer, trading partner and retailer data to ensure it is complete and accurate before handover to the implementation teams.
* Complete internal intake tasks, including logging new projects, setting up records and populating the relevant fields in the TrueCommerce systems and tools.
* Request, chase and collect outstanding information from clients, trading partners and 3rd party IT consultants to keep the pre-implementation process moving.
* Verify data against TrueCommerce requirements and standards, identifying any gaps, discrepancies or errors prior to handover.
* Maintain accurate and up-to-date records of gathered data and intake activity to provide a clear audit trail and support follow-on teams.
Work cross-functionally to ensure client satisfaction
* Responsible for working with internal and external resources to drive the successful completion of pre-implementation milestones ahead of handover.
* Prioritize tasks to meet customer expectations.
* Works directly with Implementation Specialists, Mapping Specialists and other resources to ensure all pre-implementation data gathering and validation is complete and accurate before projects are handed over.
* Recognise and document issues or concerns uncovered during the pre-implementation process in order to prevent future problems from re-occurring and to support a smooth handover.
Provide timely project status updates and reporting
* Provide timely updates on the pre-implementation status of all assigned projects and tasks to the Manager, Projec...
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Type: Permanent Location: Sheffield, GB-SHF
Salary / Rate: Not Specified
Posted: 2026-07-16 08:38:04
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
* Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
* Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
* Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Responsibilities
The Loan Servicing Specialist will:
* Provide exceptional customer service to internal and external customers through phone calls, email, and loan desk tickets.
* Be responsible for all aspects of loan maintenance, to include processing payments, payoffs, payment corrections, and wires.
* Be responsible for the setup of all loan types in the bank’s core system and/or perform quality control of loan setup.
* Review annual escrow analysis, track and pay property taxes and insurance (flood, private mortgage insurance, hazard), and set up and/or cancel escrow accounts.
* Perform title tracking to ensure liens are added and/or released timely on titled collateral and real property.
* Ensure timely and accurate credit reporting on applicable loan types.
* Complete other duties as assigned.
Minimum Qualifications
* Demonstrate the Bank’s core values: driven, dedicated, and engaged.
* High school diploma or equivalent, and
* One year of experience in banking, finance, office or clerical support, or related role.
Preferred Qualifications
* Two years of experience in banking or finance.
Job Requirements
*...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-15 09:07:11
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Your Job
Flint Hills Resources is now hiring aPipeline Controllerfor our Pipeline Control Center in Wichita, KS.
The Pipeline Controller will be responsible for understanding shipping schedules and monitoring pressures, flows, gravities, tank levels, valve/pump statuses and leak detection modeling on our pipeline systems throughout the U.S.
Benefits Package Includes:
* Bonus eligible!
* Automatic 401K company contribution and competitive match program
* Excellent Health benefits
* Potential Tuition Reimbursement
* (3) weeks' vacation to start
This position works a 12-hour rotating shift schedule which will include weekends, nights, and holidays.
Our Team
Flint Hills Resources is a different kind of company; we are privately owned and our compensation philosophy is based on the value you create.
Come realize your full potential and join our team!
What You Will Do
* Communicate clear and precise updates to internal and external customers including security, emergency responders, field personnel, regulators and the public
* Drive sound economic decisions, ensuring incident prevention through driving predictable execution and competitive results through the shift
* Recognize and execute changes needed to meet shipper's needs
* Solve complex problems, using available information and sound judgement in a high pressure, stressful environment
* Comply with all Federal, state, and company laws and regulations
* Train for a period that may last up to one year and upon completion be qualified to operate a pipeline system
* In this role you will fall under DOT compliance.
Who You Are (Basic Qualifications)
* Experience using computers and/or software systems in a professional, military, industrial, customer service, transportation, emergency response, or operations environment
* Willingness and ability to work rotating shifts, including nights, weekends, holidays, and overtime as needed
* Ability to respond to the control center within 60 minutes (located at 4111 E.
37th St.
N., Wichita, KS 67220)
* Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
What Will Put You Ahead
* Experience with hydraulic and/or mechanical equipment
* Pipeline control experience
* Knowledge of pipeline operations, gas control, processing plants and compression
This role is not eligible for Visa sponsorship
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and det...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-07-15 08:51:43
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
034773 Customer Service Specialist (Open)
Job Description:
Join a customer-focused team where you will play an important role in creating a positive experience for customers across Europe.
As a Customer Service Specialist, you will be at the heart of daily customer communication, helping to build strong relationships and ensure smooth order handling.
This is a great opportunity for someone with a proactive attitude, a passion for customer service excellence, and exceptional English skills who enjoys working in a dynamic and collaborative environment.
Key Responsibilities
* Process customer orders accurately and efficiently (Support order fulfilment by sharing the right order and shipping information with customers)
* Handle customer enquiries by phone, email, online channels, and in person (Respond to customer questions and help resolve complaints in a professional manner)
* Provide clear information on products, services, pricing, and delivery updates
* Take a proactive approach to identifying customer needs and solving problems early
* Maintain customer accounts and update records of enquiries, complaints, and interactions
* Follow up with customers on claims, service issues, or planned adjustments
* Support internal and external sales teams
* Keep files, systems, and data entry tasks up to date
* Escalate complex issues to the appropriate specialist or colleague
Education and Experience
* Experience in customer service, sales support, administration, or a similar role is preferred
* Practical experience in the industry, positive attitude, and willingness to learn are highly valued
Skills and Knowledge
* Strong customer-focused mindset
* Proactive, hands-on, and solution-oriented approach
* Excellent communication skills in English and the local native language are essential, both written and spoken
* Good computer skills and ability to learn new systems quickly
* Good organisational and administrative skills
...
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Type: Permanent Location: Amsterdam, NL-NH
Salary / Rate: Not Specified
Posted: 2026-07-11 10:29:10
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For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.
We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home.
Come see why our associates love working at MasterBrand.
Job Description:
The Customer Service Associate is responsible for all required service and warranty calls for their designated builder accounts. This role ensures seamless alignment between customers and homeowners, MasterBrand field teams, Installers, and Service Technicians, orchestrating schedules, parts staging, and follow-up to deliver exceptional outcomes.
Success is measured by outstanding customer satisfaction, rapid response times to builders, high data accuracy in the ordering platform and Salesforce, on-time appointment completion, and a sustained reduction in repeat service visits.
Responsibilities
* Respond to all customer inquiries (phone, email, web) within 8 business hours and log communication in Salesforce.
* Provide clear, concise status updates including scopes of work and schedule service dates to customers and internal stakeholders until issue resolution.
* Check warranty calendar availability, schedule appointments, confirm technician assignments, and update calendar entries and work orders to reflect changes.
* Create and maintain service work orders and warranty appointments in Salesforce with full, accurate documentation including scopes of work and required parts.
* Coordinate appointment windows to minimize disruptions and avoid rework or missed visits.
* Proactively collect and track construction schedules from superintendents via phone, email, or website; update Salesforce to reflect real-time schedule changes.
* Track and resolve incomplete services, warranty claims, quality inspection items, and installer debriefs to ensure first-time fix rate improvement.
* Close out service work orders in Salesforce after verifying completion, parts used, labor time, and customer sign-off.
* Escalate complex or recurring issues to Supervisor or Builder with recommended mitigation steps.
* Triage customer concerns, diagnose root causes using product knowledge and technician feedback, recommend corrective actions, and schedule follow-up service when required.
* Confirm parts availability, stage parts for technicians, and coordinate with Team to avoid delays.
* Accurately enter customer orders and quotes into designated systems and ensure timely communication to Customer once processed.
Share best practices, contribute to SOPs, and help train peers on tools and workflows.
* Build deep knowledge of MasterBrand products and procedures; identify recurring issues and recommend process or product improvements.
Qualifications
* High scho...
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Type: Permanent Location: Punta Gorda, US-FL
Salary / Rate: Not Specified
Posted: 2026-07-11 09:25:13
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Job Description
What Will Your Job Look Like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
In office position Mon-Fri 8:30am-5pm Eastern Time at 4201 Patterson Ave Baltimore, MD 21215.
You will have to work one weekend day a month.
What you’ll do:
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
* Regular attendance is required
* Ability to maintain high level of confidentiality
What you’ll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D.
* Customer service experience
Skills:
* Typing speed of 30 WPM or greater
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
Even better if you have...
* Previous experience working in a customer service call center, preferred
What’s in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimbursement
* MTM Perks Discount Program
* Leadership Mentoring Opportunities
Minimum Salary: $21/hr
Maximum Salary: $21/hr
This information reflects the base salary pay range for this job based on current national market data.
Ranges may vary based on the job's location.
We offer competitive pay that varies based on individual skills, experience, and other relevant factors.
We encourage you to apply to positions that you are interested in and for which you believ...
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-07-09 08:58:31
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Minnesota
Hourly Rate: $15.00 ($16.37 for Minneapolis & St.
Paul)
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Minnesota
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance...
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Type: Permanent Location: St. Paul, US-MN
Salary / Rate: Not Specified
Posted: 2026-07-08 09:01:39
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
The Mobility Assessment Evaluator (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service.
The Mobility Assessment Evaluator (MAE) is also responsible for maintaining accurate documentation and providing final eligibility determinations to the Client.
This position sits in our Phoenix, AZ office working Mon-Fri.
Hours of operations are 8am-5pm.
Location: 4600 East Washington Street Phoenix, AZ 85034
What you’ll do:
* Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
* Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
* Determine what functional assessments the applicant will be required to undergo
* Provide written eligibility determination documentation to Client within ADA required and contracted time frame
* Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
* Review interview results and application paperwork and follow up on assessments and professional verifications, as needed
* Maintain ongoing communication with the Quality Assurance team and the management team in regards to, violation of contractual deadlines and/or possible liquidated damages
* Assist Applicants with completing incomplete documents, scan ADA applications, interview guides and other documents into the Applicant’s case, as needed
* Provide further written documentation to Client upon request
* Assist the leadership team in identifying process improvement opportunities
* Conduct functional physical and/or cognitive assessment with applicants that may include:
+ Physical Functional Assessment using an outdoor course
+ Physical Functional Assessment using an indoor course
+ FACTS
+ MMSE
* Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
* Provide required forms to administrative personnel for data-entry and eligibility letter generation
* Participate in staff meetings with leadership and/or Client
* Participate in community outreach and education as needed
* Participate in initial and on-goi...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-08 08:51:19
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
Category: Administrative
Hours: 40
City: Revere
Department: Contact Center
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish, with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or onsite, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM-5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills, and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.
* Conduct outreach calls on behalf of clinical departments.
Requirements:
* HS Diploma/GED required.
* Excellent written and verbal communication, judgment and problem solving skills.
* Minimum of 1 year customer service, administrative, or call center experience.
* Bilingual fluency Spani...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-07 08:50:08
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
Category: Administrative
Hours: 40
City: Revere
Department: Contact Center
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or on-site, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM to 5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
*$1,000 Sign-on Bonus!
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.
* Conduct outreach calls on behalf of clinical departments.
Job requirements
* High school diploma or GED required
* Minimum of 1-year customer service, administrative, or call center experience
* Excellent written and verbal communication skills
* ...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2026-07-07 08:50:05
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Essential Duties and Responsibilities
* Provide exceptional customer service in the retail banking environment and develop strong customer relationships to grow customer base and increase deposit account/service production.
* Process teller transactions (deposits, withdrawals, loan payments, cash advances, foreign currency orders/exchanges, savings bond redemptions, monetary instrument, and gift card purchases, etc.).
* Perform vault duties including cash shipments and distribution of money to other PBs, cash recyclers and ATMs.
* Assist with outgoing wire transfer requests.
* May assist with in branch security duties.
* Assist customers with all aspects of opening and maintaining personal deposit accounts (checking, savings, time deposits, IRAs, Safe Deposit Boxes, etc.) and services (debit cards, online banking, etc.).
* Able to understand and review legal documentation.
* Refer customers to in-house financial experts and/or relevant bank departments, such as business banking, commercial lending, mortgage lending, and wealth management when appropriate.
* Assist with personal credit card applications.
* Assist with customer inquiries in person, via phone or email.
* Represent and promote the bank professionally in the community and at community events.
* Perform job duties in compliance with all laws, rules, regulations, policies, practices, and procedures.
Other duties as assigned by the Branch Manager or Assistant Branch Manager.
Qualifications Required
(Required education may be satisfied by experience and/or working knowledge)
* High School diploma or equivalent.
* 2 years of combined customer service experience and/or cash handling experience
* Valid driver’s license as some travel between branches, to/from Corporate, or to customer locations may be required.
Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, in...
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Type: Permanent Location: Buhl, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-03 09:40:50
