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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* C...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-25 09:01:57
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Key Responsibilities Promote and support Coim USA's core value, "customer satisfaction," with a high degree of customer service.Manage the order fulfillment process from receipt of purchase order through to order entry, order acknowledgment, order shipping & tracking, and invoice generation.Support and partner with Commercial and other functional areas to sell strategic offerings, keeping the sales team abreast of critical account issues.Promote customer satisfaction by promptly answering inquiries and proactively following up on shipment and inventory requirements.Accurately process invoices and reconcile payment discrepancies with the customer and Accounts Receivable.Process product returns, credits, and debits as needed.Monitor daily shipment reports to ensure that sales orders are shipping timely and from the correct ship point.Collaborate with Production Planning to understand production schedules and ensure inventory availability and timely completion of re-pack materials.Work closely with the scheduler to understand material lead times and ship from points.Work in partnership with Shipping & Receiving to ensure customer shipments are shipped timely.Collect BOL documentation to confirm shipment quantities against the sales order in Navision before generating invoices.Collaborate with management on potential shipment delays, stock out issues that thwart on-time delivery, and other customer concerns.Resolve customer issues as lead investigator for assigned order fulfillment complaints, including an initial review of documentation discrepancies or shipping issues.Engage additional resources as needed to help resolve customer complaints.Maintain customer Master Data in Navision to ensure that customer information is up-to-date and accurate surrounding ship-to and bill-to address information, price cards, shipping, and invoice instructions.Manage import customer shipments to ensure that order requirements are met.Work with Purchasing in generating product requisitions to move material from Italy to the US.Manage consignment inventory with the customer and commercial contact.Ensure inventory balance to zero at the end of the customers fiscal period.
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Type: Permanent Location: West Deptford, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-25 08:58:34
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Cleveland, US-TN
Salary / Rate: Not Specified
Posted: 2026-07-25 08:58:19
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Job ID: 526137
Interstate Concrete & Asphalt Co., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.
We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies.
For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services.
We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation.
Position Overview
Whether you're looking for an opportunity to break into the construction industry, or looking for the next step in your career, our team can provide you with a fun and challenging opportunity to grow with an industry leader.
In this role, you'll take incoming calls, receive orders, schedule daily deliveries, and address customer issues as they arise.
You will also operate a scale weighing aggregate trucks and help our customers as they pick up products.
If you are someone who is highly motivated with a strong sense of teamwork and obtain the ability to build strong relationships with our internal and external customers, you'll fit perfectly within our team.
Our ideal candidate will also have extensive knowledge of the service area, preferably in the transportation and construction industry.
However, drive and willingness to learn will give anyone the opportunity to grow with our team.
You'll play an integral part as we stand together to reinvent the way our world is built.
Location: Chewelah/Valley WA
Wage: $ 22-$28/hr DOE
Hours: 8-10 hours a day 5 days a week.
May have to work overtime as needed for business demands.
Company Benefits:
* Medical/Dental/Vision/Prescription
* Generous Paid Time Off
* 401k with 5% company match & profit sharing
* Annual Merit Raises
* Potential for Overtime
* Professional Development Opportunities
* Training Provided
* Tuition Reimbursement Program - We'll assist with continuing education that aligns with your career goals.
* Employee Assistance Program
* Company Paid Life Insurance
* Short- & Long-Term Disability
* Company Discounts on products, goods, services, electronics, automotive, travel & more!
Key Responsibilities (Essential Duties and Functions)
* Providing a high level of customer service to both internal and external customers.
* Cash handling procedures which include receiving and logging cash from C.O.D.
sales and gravel tickets, and balancing and maintaining the cash box.
* Schedule, dispatch, and control the appropriate level of drivers required to satisfy customer demand while maintaining safety and efficiency goals established by the company.
* Working alongside truck drivers and team members to ensure delivery of high-quality products.
* High attention to detail to accurately record delivery and product information into dispatch system.
* Ability ...
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Type: Permanent Location: Colville, US-WA
Salary / Rate: Not Specified
Posted: 2026-07-25 08:51:09
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Get ready to experience the world of DHL Express! Since 1969 we have been connecting people and businesses across the globe, and now we're inviting you to join us on this journey!
Are you ready to deliver exceptional results and take your career to new HEIGHTS!
HOW DO WE RECOGNISE YOU?
* Monthly paid incentives (based on individual and team KPI's)
* Biannual merit bonus(based on department KPI's)
* $200 yearly health and well-being allowance
* $500 yearly international travel allowance
* Newly released Fitness Passport memberships
* Long service awards, recognition events and monetary prize
* Access to internal employee perks & benefits discounts
* 12 weeks paid parental leave (continuation of super payments on unpaid leave)
* Inclusive culture with employee-led diversity groups
* EAP for you and your immediate family
WHAT WILL YOU BE DOING?
* Deliver professional, high quality customer service by responding promptly to customer enquiries across inbound calls and emails
* Resolve customer account and billing enquiries accurately and efficiently in line with company service standards and procedures
* Record customer interactions and enquiries accurately ensuring complete and up-to-date information
* Work collaboratively with internal teams to investigate issues, process billing adjustments, and achieve timely resolutions for customers
* Promote self-service options where appropriate and identify opportunities to improve the customer experience by reducing repeat enquiries
* This is a full-time position, working a monthly rotating roster with shifts scheduled between 7:00am and 5:00pm
WHAT CAN YOU BRING?
* Experience in customer service high volume inbound calls and emails
* Ability to adapt to an evolving fast paced environment
* Calm, professional approach under pressure
* High quality focus, right first time
* Excellent problem solving and attention to detail
* Strong Microsoft Office and computer skills
CONNECTING PEOPLE.
IMPROVING LIVES.
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Type: Permanent Location: Brisbane, AU-QLD
Salary / Rate: Not Specified
Posted: 2026-07-24 10:09:36
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The City of Tolleson is seeking a qualified and dependable candidate for a full-time Human Services Technician (Senior Program Assistant) - Part Time position.
The Human Services Technician , provides customer service and operational support for senior services programs, activities, and facilities.
Greets patrons, responds to inquiries, and provides information regarding services, programs, and facility procedures.
Assists with the preparation of equipment, facilities, and service areas for daily activities and supports the planning, implementation, and evaluation of Senior Center programs and events.
Ensures the daily delivery and accurate reporting of congregate and home-delivered meals.
Monitors facilities and equipment for safety and cleanliness, reports maintenance or safety concerns, and performs basic cleaning and sanitizing duties.
Maintains program records, gathers and enters data, prepares monthly program summaries and performance reports, and assists with administrative and program-related tasks.
Supports daily operations by ensuring a safe, welcoming, and well-maintained environment for patrons.
Perform other duties as assigned.
Qualifications High School Diploma or GED and 2 years of experience in assigned area of responsibility; or an equivalent combination of directly related education and experience.
Possess a valid Arizona driver's license, Food Handler's Card, First Aid/CPR certification, Fingerprint Clearance Card, and Central Registry Background Clearance.
Knowledge of: -Job specific equipment-Customer service principles and practices-Basic facility operations, safety procedures, and sanitation practices.-Recordkeeping techniques-Cleaning techniques-Modern office technology-Senior services, programs, activities, and resources available Skills in:-Following directions and meeting standards-Utilizing necessary work equipment and tools-Basic math skills-Effective time management-Providing customer service-Utilizing a computer and relevant software applications-Use effective interpersonal and communication skills with coworkers, supervisors, and the public Physical Requirements/Work Conditions Positions in this class typically require standing, sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, seeing, hearing, talking, climbing, and balancing.
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Full Salary Range for Position: $21.10 -- $29.54 Hourly Additional Application InformationIt is important that your application shows all relevant work experience and education.
Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at 623-474-4989...
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Type: Permanent Location: Tolleson, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-24 09:54:41
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* Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.
* Provide claim status to policyholders or providers with a positive and professional approach.
* Answer calls as required by company policy in a helpful, professional, timely manner.
* Place outgoing calls as needed to provide or obtain information.
* Document (written/on-line) all calls while in progress.
* Transfer calls to employees in other departments as required to meet customer needs.
* Fully document policy file or imaging system with all related material so as to leave a clear and concise audit trail.
* Actively participate in cross training and group training sessions to maximize team efficiency and maintain or exceed service standards.
* Communicate openly with Supervisor, Team Lead and other team members to ensure accurate responses and avoid duplication of efforts.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: 15.65
Posted: 2026-07-24 09:15:48
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-24 09:02:29
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Meridian, US-ID
Salary / Rate: Not Specified
Posted: 2026-07-24 09:02:29
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What will your job look like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
Location: Baltimore, MD
Starting Pay Rate: $22.50
What You’ll Do (Essential Functions)
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
What We’re Looking For (Knowledge, Skills & Abilities)
* Typing speed of 30 WPM or greater
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
Qualifications
* High School Diploma or G.E.D.
* Minimum one (1) year of phone-based customer service experience
* Strong communication and presentation skills
* Proficiency in MS Office Suite
* Ability to multi-task, prioritize, and manage time effectively
* Familiarity with CRM (Customer Relationship Management) systems preferred
What’s in it for you
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Tuition Reimbursement
* Perks Discount Program
* Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM Transit's People & Culture.
#MTMTransit
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-07-24 08:52:08
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Altera, a new member of the N.
Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world.
These include the Sunrise™, Paragon®, Allscripts TouchWorks®, Allscripts® Opal, STAR™, HealthQuest™ and dbMotion™ solutions.
At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.
A new age in healthcare technology has just begun.
Overview
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.
Responsibilities
· Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
· Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
· Track and document inbound support requests and ensure proper notation of customer problems or issues.
· Document problems and solutions to train lower-level support on how to properly address customer or product problems.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Diagnose, triage, and analyze complex client issues, collaborating with internal teams including Development, Hosting, and Professional Services to drive resolution.
· Communicate with the product development department to improve the current design or to identify possible problems with the design.
· Stay abreast of current technology in products, design changes, and new products offered.
· Position require working late evening and night shift.
· Position require participation in after-hours, weekends, holiday and on-call support.
Qualifications
Academic Requirements
* Bachelor’s degree in computer science, Engineering, Nursing, Pharmacy, Nursing Informatics, or related discipline.
* Equivalent combination of healthcare, clinical, and information technology experience may be considered.
Experience
* 5+ years of relevant experience in technical support, healthcare IT, enterprise software support, or related technical domain.
* Experience supporting international clients across multiple regions and time zones.
* Strong written and verbal communication skills with a customer-focused approach.
* Ability to work effectively both independently and as part of a collaborative team.
* Ability to effectively prioritize and manage multiple tasks while consistently meeting deadlines.
* Advance...
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Type: Permanent Location: Pune, IN-MH
Salary / Rate: 416164
Posted: 2026-07-23 09:42:22
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Overview
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.
Responsibilities
· Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
· Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
· Track and document inbound support requests and ensure proper notation of customer problems or issues.
· Document problems and solutions to train lower-level support on how to properly address customer or product problems.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Diagnose, triage, and analyze complex client issues, collaborating with internal teams including Development, Hosting, and Professional Services to drive resolution.
· Communicate with the product development department to improve the current design or to identify possible problems with the design.
· Stay abreast of current technology in products, design changes, and new products offered.
· Position require working late evening and night shift.
· Position require participation in after-hours, weekends, holiday and on-call support.
Qualifications
Academic Requirements
* Bachelor’s degree in computer science, Engineering, Nursing, Pharmacy, Nursing Informatics, or related discipline.
* Equivalent combination of healthcare, clinical, and information technology experience may be considered.
Experience
* 3+ years of relevant experience in technical support, healthcare IT, enterprise software support, or related technical domain.
* Experience supporting international clients across multiple regions and time zones.
* Strong written and verbal communication skills with a customer-focused approach.
* Ability to work effectively both independently and as part of a collaborative team.
* Ability to effectively prioritize and manage multiple tasks while consistently meeting deadlines.
* Experience with writing SQL and T-SQL queries using Microsoft SQL Server
* Basic experience troubleshooting software issues and performing deep technical analysis.
* Experience collaborating with cross-functional teams and managing complex client situations.
* Good to have basic understanding of HL7
* Good to have basic understanding of functional and technical knowledge of enterprise healthcare software solutions.
* Good to have basic understanding of healthcare workflows, clinical systems, and healthcare industry practices.
Trave...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 302665
Posted: 2026-07-23 09:42:20
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Nevada
Hourly Rate: $14.50
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Nevada
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Compan...
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Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2026-07-22 09:37:16
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Washington DC
Hourly Rate: $18.40/hr
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Washington DC
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-07-22 09:36:54
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Your Job
Phillips-Medisize, LLC is seeking a Customer Service Representative (CSR) at our site in Phoenix, AZ, to serve as the primary commercial and operational liaison between customers and internal teams in a medical, contract manufacturing environment.
This role is responsible for managing customer accounts, coordinating order fulfillment, and ensuring exceptional service while contributing to value creation for customers and the organization.
The CSR operates with a strong understanding of FDA/ISO-regulated manufacturing requirements, quality systems, and supply chain dynamics, applying principled decision-making and continuous improvement to enhance customer outcomes.
Our Team
Phillips Medisize, a Molex Company, is an end-to-end provider of design, development, and manufacturing solutions to the pharmaceutical, diagnostics, and medical device industries.
The world's largest pharmaceutical, MedTech, and in vitro diagnostics companies rely on Phillips Medisize to bring breakthrough ideas and innovative branded products to market with confidence.
What You Will Do
* Serve as the primary point of contact for customers, ensuring accurate, timely communication of purchase orders, forecasts, shipping requirements, and organizational capabilities.
* Manage customer interactions from order receipt through delivery, including processing contracts, change requests, RFQs, cancellations, and pricing updates with precision and compliance.
* Coordinate cross-functionally with Planning, Manufacturing, Quality, Regulatory, Engineering, Supply Chain, Sales, and S&OP to ensure on-time, compliant delivery and aligned forecasts.
* Monitor order status, backlog, capacity constraints, and material availability; proactively communicate risks and recommend solutions to protect supply continuity.
* Negotiate and resolve issues related to quantity, pricing, delivery schedules, and service expectations while balancing customer value and company sustainability.
* Convey customer complaints and monitor issue resolution by accurately documenting concerns, coordinating investigations with Quality and other teams, supporting root cause analysis, communicating updates and resolutions to customers, and contributing to process improvements to prevent recurrence.
* Identify and implement opportunities to improve service levels, reduce total cost, increase reliability, and enhance overall customer satisfaction.
* Maintain thorough and accurate documentation in compliance with FDA, ISO 13485, change control, traceability, and customer-specific quality requirements.
* Support account reviews and customer visits
* Safeguard confidential customer information while upholding regulatory compliance, and ethical decision-making standards.
* Contribute to continuous improvement initiatives, KPI tracking (OTD, order accuracy, responsiveness), and scalable best practices to strengthen long-term customer partnerships.
Who You ...
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-07-22 09:21:19
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Your Job
Georgia-Pacific is hiring for a Product Support Specialist to join our Technical Services team!
This role will work out of our offices in Decatur, GA and Atlanta, GA.
Our Team
The Technical Services team at Georgia-Pacific Building Products is dedicated to supporting our customers and partners with expert building product guidance and responsive warranty claims support.
As a customer-facing group within the Innovations team, we collaborate across the business to deliver solutions that drive value and build trust.
Join us and help shape the future of building products through service, innovation, and teamwork.
What You Will Do
Technical Product Support:
• Provide technical support for Georgia-Pacific Building Products (gypsum, structural
panels, lumber)
• Manage inbound inquiries (phone calls and emails) from both internal and external customers
• Provide timely, accurate, data-based solutions.
• Capture and enter accurate customer records into CRM
• Collaborate with team members and other departments for efficient issue resolution
• Cross functional collaboration across the organization
Claims Processing:
• Process product warranty claims applying critical and economic thinking
• Communicate claim status updates to customers and resolve related issues
• Track and analyze claims data to identify trends and maintain accurate records
Data Analysis:
• Analyze data and provide insights on customer trends, product trends and claim trends
Who You Are (Basic Qualifications)
* Work experience in product support, claims processing, customer service, or similar.
* Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
* Strong written and verbal communication skills; able to prepare clear technical summaries and customer-facing status updates.
* Ability to travel up to 15%.
What Will Put You Ahead
* Associate's degree
* Experience with Salesforce.com or similar CRM systems.
* Background in commercial construction engineering, building science, product design, or technical consulting.
* Claims management experience.
* Data-analysis skills (Excel pivot tables, graph, and charts or equivalent).
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We ...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-22 09:01:57
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Your Job
Georgia-Pacific is hiring for a Product Support Specialist to join our Technical Services team!
This role will work out of our offices in Decatur, GA and Atlanta, GA.
Our Team
The Technical Services team at Georgia-Pacific Building Products is dedicated to supporting our customers and partners with expert building product guidance and responsive warranty claims support.
As a customer-facing group within the Innovations team, we collaborate across the business to deliver solutions that drive value and build trust.
Join us and help shape the future of building products through service, innovation, and teamwork.
What You Will Do
Technical Product Support:
• Provide technical support for Georgia-Pacific Building Products (gypsum, structural
panels, lumber)
• Manage inbound inquiries (phone calls and emails) from both internal and external customers
• Provide timely, accurate, data-based solutions.
• Capture and enter accurate customer records into CRM
• Collaborate with team members and other departments for efficient issue resolution
• Cross functional collaboration across the organization
Claims Processing:
• Process product warranty claims applying critical and economic thinking
• Communicate claim status updates to customers and resolve related issues
• Track and analyze claims data to identify trends and maintain accurate records
Data Analysis:
• Analyze data and provide insights on customer trends, product trends and claim trends
Who You Are (Basic Qualifications)
* Work experience in product support, claims processing, customer service, or similar.
* Proficiency with Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
* Strong written and verbal communication skills; able to prepare clear technical summaries and customer-facing status updates.
* Ability to travel up to 15%.
What Will Put You Ahead
* Associate's degree
* Experience with Salesforce.com or similar CRM systems.
* Background in commercial construction engineering, building science, product design, or technical consulting.
* Claims management experience.
* Data-analysis skills (Excel pivot tables, graph, and charts or equivalent).
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We ...
....Read more...
Type: Permanent Location: Decatur, US-GA
Salary / Rate: Not Specified
Posted: 2026-07-22 09:01:53
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Mt.
Wolf box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Manager.
Location: This is an onsite role based at our Mt.
Wolf, PA plant.
Schedule: Our CACs operate on a 8am-5pm schedule Monday-Friday, with flexibility as needed based on customer demand.
Our Team
G-P Mount Wolf is a manufacturer of corrugated boxes and sheets.
We run 3 shifts Monday through Friday with approximately 100 employees in each facility.
The Customer Account Coordinator will work on a team with other CACs and will report to the Customer Service Manager.
We embrace a culture of humility, respect, and integrity.
We value people who are self-motivated, resourceful, contribution focused, and can learn to succeed and in a rapidly changing environment.
Our goal is to be the preferred partner for both our customers and our employees.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production-related data
* Manage inventories for effective production review and planning
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs and requirements
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Partner with the Commercial team to ensure GP is the preferred partner in the market for our customers
* Periodic customer visits to conduct business reviews or onboarding activities
* Create new items and manage new items through the production process
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of Customer Account Management experience
* Comfortable using all Microsoft Office products
* Intermediate experience using Excel (creating and utilizing formulas and spreadsheets to track, calculate, and analyze data)
* Record-keeping management/documentation experience
* Experience working with cross-functional teams and vendors
What Will Put You Ahead
* Inventory management experience
* Experience coordinating shipments with logistics/shipping departments
* Experience in a manufacturing, industrial, warehousing, distribution, or packaging environment
At Koch companies, we are entrepreneu...
....Read more...
Type: Permanent Location: Mt Wolf, US-PA
Salary / Rate: Not Specified
Posted: 2026-07-21 08:32:08
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Your Job
Smiths Interconnect, a Molex company, is seeking a Customer Account Representative who is detail-oriented and reliable to join our team.
This position can be a hybrid or remote role.
Our Team
Assist in driving sales and revenue through continued inside sales and marketing efforts while meeting or exceeding customer expectations.
Use all principles of good salesmanship, including selling and servicing via telephone and email..
Support the Tech Sales and Account Managers in all Sales efforts.
Work with all internal departments to resolve customer issues to ensure customer satisfaction.
What You Will Do
* Act as the point of Contact along with Account Managers to ensure a fast response to all inquiries, internal and external.
* Work as part of the sales team, which includes Tech Sales and Planners, to insure on-time delivery goals are met, track customer orders, and advise customers on late items.
* Responsible for Contract Review in Salesforce to ensure all Smiths requirements are met; Process, prepare and follow-up on quotes.
* Ensure that the product is returned for repair or credit is handled with priority.
* Meet the 24Hr to 48Hr Sales goals for response time on data entry of orders and quotes.
* Research status of orders, process expedites, reschedules, returns of material.
* Refer qualified leads to appropriate Tech Sales Engineer or Sales that do not meet inside sales criteria.
* Manage inside sales and business relationships within assigned region.
* Participate in conference calls between internal groups to provide timely updates to the sales orders, cases, etc.
* Adhere to the appropriate departmental sales processes, procedures, and policies.
* Provide backup support to other Inside Sales Representatives as needed, including delegating the workload.
* Produce reports as needed and required.
* Other work-related duties as assigned.
Who You Are (Basic Qualifications)
* 2-3 years Insides Sales experience, in the Semiconductor Industry preferred
* 2 years College, preferred
* Strong computer skills, including Word and Excel.
* Detailed Oriented
* ERP Experience- Epicor ERP Preferred
What Will Put You Ahead
* Ability to drive change and improvements
* Ability to organize, plan and prioritize tasks effectively to achieve targets.
* Salesforce experience
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value...
....Read more...
Type: Permanent Location: Irving, US-TX
Salary / Rate: Not Specified
Posted: 2026-07-20 08:37:17
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Your Job
As an Inside Sales Manager, you will lead and develop a team dedicated to supporting a key customer within Molex's Optical Connectivity Group, ensuring exceptional service and operational execution.
You will oversee day-to-day inside sales activities, drive order and program management, and partner closely with cross-functional teams to resolve challenges, improve processes, and support revenue growth.
This role is ideal for a proactive leader who enjoys developing people, leveraging data to drive decisions, and implementing innovative solutions in a fast-paced environment.
This position can be based remotely, with travel to Fremont, CA, Bridgewater, NJ, and customer locations as needed to support business objectives.
Our Team
You will join Molex's Optical Connectivity Group, a collaborative and customer-focused organization that supports industry-leading connectivity solutions.
Our team partners closely with sales, marketing, product management, and operations to deliver outstanding customer experiences while driving business growth.
We value continuous improvement, teamwork, and a shared commitment to solving complex challenges for our customers.
What You Will Do
* Team Leadership & Development: Set clear performance goals, establish measurement standards, manage schedules, delegate tasks, and provide ongoing coaching.
* Operations Management: Oversee day-to-day customer order statuses, returns, complaints, and requests to ensure timely, high-quality resolution.
* Data & System Integrity: Maintain absolute accuracy of data and customer requirements within SAP while ensuring strict compliance with company guidelines.
* Cross-Functional Collaboration: Partner with intercompany departments to resolve order issues and collaborate with sales, marketing, and product teams.
* Program Execution: Manage the execution, requirements, and maintenance of specialized customer programs.
* Sales Optimization: Issue customer quotations, proactively follow up on results, and utilize data analysis reports to improve program communication.
* Training & Onboarding: Arrange and deliver team training based on new operational requirements or shifting market strategies.
* Travel: Ability to travel as needed to support business objectives (up to 30%).
Who You Are (Basic Qualifications)
* Bachelor's degree in business administration, sales, marketing, or a related field.
* Progressive experience in customer operations or inside sales.
* Prior experience directly leading and developing customer service teams in a fast-paced environment.
What Will Put You Ahead
* Experience supporting customers within the electronics, manufacturing, connectivity, optical networking, or related industries.
* Experience utilizing SAP or a similar ERP and CRM platforms to manage customer orders, pricing, inventory, and operational data.
* Interpersonal Excellence: High levels of empathy, patience, activ...
....Read more...
Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-20 08:26:20
-
Your Job
As an Inside Sales Manager, you will lead and develop a team dedicated to supporting a key customer within Molex's Optical Connectivity Group, ensuring exceptional service and operational execution.
You will oversee day-to-day inside sales activities, drive order and program management, and partner closely with cross-functional teams to resolve challenges, improve processes, and support revenue growth.
This role is ideal for a proactive leader who enjoys developing people, leveraging data to drive decisions, and implementing innovative solutions in a fast-paced environment.
This position can be based remotely, with travel to Fremont, CA, Bridgewater, NJ, and customer locations as needed to support business objectives.
Our Team
You will join Molex's Optical Connectivity Group, a collaborative and customer-focused organization that supports industry-leading connectivity solutions.
Our team partners closely with sales, marketing, product management, and operations to deliver outstanding customer experiences while driving business growth.
We value continuous improvement, teamwork, and a shared commitment to solving complex challenges for our customers.
What You Will Do
* Team Leadership & Development: Set clear performance goals, establish measurement standards, manage schedules, delegate tasks, and provide ongoing coaching.
* Operations Management: Oversee day-to-day customer order statuses, returns, complaints, and requests to ensure timely, high-quality resolution.
* Data & System Integrity: Maintain absolute accuracy of data and customer requirements within SAP while ensuring strict compliance with company guidelines.
* Cross-Functional Collaboration: Partner with intercompany departments to resolve order issues and collaborate with sales, marketing, and product teams.
* Program Execution: Manage the execution, requirements, and maintenance of specialized customer programs.
* Sales Optimization: Issue customer quotations, proactively follow up on results, and utilize data analysis reports to improve program communication.
* Training & Onboarding: Arrange and deliver team training based on new operational requirements or shifting market strategies.
* Travel: Ability to travel as needed to support business objectives (up to 30%).
Who You Are (Basic Qualifications)
* Bachelor's degree in business administration, sales, marketing, or a related field.
* Progressive experience in customer operations or inside sales.
* Prior experience directly leading and developing customer service teams in a fast-paced environment.
What Will Put You Ahead
* Experience supporting customers within the electronics, manufacturing, connectivity, optical networking, or related industries.
* Experience utilizing SAP or a similar ERP and CRM platforms to manage customer orders, pricing, inventory, and operational data.
* Interpersonal Excellence: High levels of empathy, patience, activ...
....Read more...
Type: Permanent Location: Bridgewater, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-20 08:26:17
-
Your Job
As an Inside Sales Manager, you will lead and develop a team dedicated to supporting a key customer within Molex's Optical Connectivity Group, ensuring exceptional service and operational execution.
You will oversee day-to-day inside sales activities, drive order and program management, and partner closely with cross-functional teams to resolve challenges, improve processes, and support revenue growth.
This role is ideal for a proactive leader who enjoys developing people, leveraging data to drive decisions, and implementing innovative solutions in a fast-paced environment.
This position can be based remotely, with travel to Fremont, CA, Bridgewater, NJ, and customer locations as needed to support business objectives.
Our Team
You will join Molex's Optical Connectivity Group, a collaborative and customer-focused organization that supports industry-leading connectivity solutions.
Our team partners closely with sales, marketing, product management, and operations to deliver outstanding customer experiences while driving business growth.
We value continuous improvement, teamwork, and a shared commitment to solving complex challenges for our customers.
What You Will Do
* Team Leadership & Development: Set clear performance goals, establish measurement standards, manage schedules, delegate tasks, and provide ongoing coaching.
* Operations Management: Oversee day-to-day customer order statuses, returns, complaints, and requests to ensure timely, high-quality resolution.
* Data & System Integrity: Maintain absolute accuracy of data and customer requirements within SAP while ensuring strict compliance with company guidelines.
* Cross-Functional Collaboration: Partner with intercompany departments to resolve order issues and collaborate with sales, marketing, and product teams.
* Program Execution: Manage the execution, requirements, and maintenance of specialized customer programs.
* Sales Optimization: Issue customer quotations, proactively follow up on results, and utilize data analysis reports to improve program communication.
* Training & Onboarding: Arrange and deliver team training based on new operational requirements or shifting market strategies.
* Travel: Ability to travel as needed to support business objectives (up to 30%).
Who You Are (Basic Qualifications)
* Bachelor's degree in business administration, sales, marketing, or a related field.
* Progressive experience in customer operations or inside sales.
* Prior experience directly leading and developing customer service teams in a fast-paced environment.
What Will Put You Ahead
* Experience supporting customers within the electronics, manufacturing, connectivity, optical networking, or related industries.
* Experience utilizing SAP or a similar ERP and CRM platforms to manage customer orders, pricing, inventory, and operational data.
* Interpersonal Excellence: High levels of empathy, patience, activ...
....Read more...
Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-07-20 08:26:11
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P3- Sr Technical Support Consultant for Paragon Patient Accounting team.
Job Profile:
Responsibilities
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Explain and demonstrate application issues to product development teams and convey customer
* Develop training content for customers and support team members.
* Write and execute Structured Query Language (SQL)
* Work Revenue Cycle issues, Patient Accounting, and claims.
A successful candidate would possess the following qualities:
* Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on revenue cycle.
* Solid analytical, research, and time-management skills with great attention to detail.
* Excellent verbal and written skills interacting with development teams and clients.
* Self-driven and a fast learner in a demanding environment.
* Strong customer support skills with demonstrated ability to effectively deal with escalated customer concerns.
Qualifications
Academic and Professional Qualifications:
* Bachelor/MBA Finance or master’s degree in commerce or health care admissions and financials.
Mandate Experience
Minimum of 5 years relevant working experience in US revenue cycle/Claims Management.
US Accounting experience would be good to have.
Working Arrangements:
* Shift Timings: 6.30 PM - 3.30 AM IST (Fixed Shift)
* Able and willing to work after-hours, on-call and/or holidays
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Type: Permanent Location: Pune, IN-MH
Salary / Rate: 324583
Posted: 2026-07-19 08:47:00
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Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Bridgewater-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $60,000 - $80,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If ...
....Read more...
Type: Permanent Location: Bridgewater, US-NJ
Salary / Rate: Not Specified
Posted: 2026-07-19 08:46:37
-
Your Job
At Molex, a global leader in connectivity solutions, you'll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter.
You'll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward.
You'll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks.
Most importantly, you'll build strong relationships through timely, reliable support.
Our Team
Our Fremont-based customer service team plays a key role in supporting Molex's continued growth, especially within OSBU where demand and innovation are accelerating.
We're a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture.
You'll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* 2+ years of experience in a customer-facing service role
* Experience working in SAP
* Intermediate excel skills (reporting, data tracking, analysis)
* Strong organization, attention to detail, and follow-up skills
* Ability to multi-task and manage a high volume of work effectively
* Strong written and verbal communication skills
What Will Put You Ahead
* Bachelor's degree (BA/BS)
* Experience with similar optical connectivity products
* Experience in connectors, high-tech, or manufacturing industries
* Familiarity with order-to-cash processes and production environments
* Experience with Power BI or similar reporting tools
For this role, we anticipate paying $75,000 - $105,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you h...
....Read more...
Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-07-19 08:46:36
