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Job Title: Customer Support Representative Tier 1
Location: Golden Valley, MN
Schedule: Monday-Friday typical daytime business hours.
Work from home eligible after 90 days of employment.
Wage: $23.50 an hour
Job Summary:
The “Customer Support Representative - Tier 1”is responsible for fielding and resolving customer’s, identified as external stakeholders, requests and inquiries concerning various departments within Self-Directed Services in the Orion ISO and Morning Sun Financial Services companies.
Tier 1 supports have been identified as those customer reach outs that take approximately 10 minutes or less, though may take longer depending on the nature of the concerns.
The Customer Support Representative - Tier 1 will partner internally and externally for timely resolution of customer issues from start to finish; duties and processes include the below essential job duties.
Essential Job Duties:
* The highest priority is to answer all incoming calls and emails.
* Ensure all assigned tickets are addressed within 24 hours of creation and follow-up on outstanding tickets.
* Know and answer any general process or system questions.
* Provide general support to time entry concerns with EVV or timesheets.
* Support customer needs with using and navigating organizational systems.
* Navigate customer files to provide information, send or resend documentation, and support customer needs
* Support customers with onboarding to our system and processes.
* Work within the customer service team and various departments to provide timely resolution to customer needs.
* Provide customers with new and reoccurring communications.
Required Qualifications:
* Proficiency in spoken and written English communication
* High school diploma
* Must possess the ability to deal tactfully with staff, participants, family members, visitors, State and County representatives, other professionals in the field, and the general public.
* Successful clearance of Department of Human Services background check
* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Preferred Qualifications:
* AA or college degree preferred.
* Excellent written and verbal communication
* 1-2 years of customer service related experience preferred.
#INDORI1
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Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 23.5
Posted: 2025-04-26 08:29:12
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Sign-on bonus available for external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I (Part Time) is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union.
MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activ...
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Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-25 08:13:49
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Sign-on bonus available for external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Rep II is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web channels, mail, and facsimile.
Under minimal supervision, the MCC Rep II performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union.
The representatives are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Consults with members.
* Identifies needs, offers solutions, and follows up on any pending transactions.
* Holds conversations that matter with members either in person, over the phone, or through written communication.
* Responsible for providing efficient and timely service to the membership via phone, web channels, e-mail, mail, facsimile, and in person as applicable.
* Provides basic member service transactions, with quality and accuracy.
* Responsible for providing efficient and timely service to the membership via written communications channels (i.e.
chat, secure home banking messages, email, etc.) as applicable.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
* Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
* Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notar...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-25 08:13:37
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Sign-on bonus available for external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Rep II is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web channels, mail, and facsimile.
Under minimal supervision, the MCC Rep II performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union.
The representatives are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Consults with members.
* Identifies needs, offers solutions, and follows up on any pending transactions.
* Holds conversations that matter with members either in person, over the phone, or through written communication.
* Responsible for providing efficient and timely service to the membership via phone, web channels, e-mail, mail, facsimile, and in person as applicable.
* Provides basic member service transactions, with quality and accuracy.
* Responsible for providing efficient and timely service to the membership via written communications channels (i.e.
chat, secure home banking messages, email, etc.) as applicable.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
* Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
* Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to: changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notar...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2025-04-25 08:13:36
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Company Name: PBS Systems
Job Location: Alberta, Canada
Job Type: Full-time, Permanent
No.
of Openings: 01
Internal Job Title: DTO – Accounting Trainer
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As an Accounting Software Trainer (DTO Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Alberta, Canada office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to b...
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Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2025-04-25 08:13:36
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Company Name: PBS Systems
Job Location: Arlington, Texas
Job Type: Full-time, Permanent
No.
of Openings: 01
Internal Job Title: DTO – Accounting Trainer
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As an Accounting Software Trainer (DTO Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Arlington, Texas office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-25 08:13:35
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Business Enablement/Support
All Job Posting Locations:
Bogotá Distrito Capital, Colombia
Job Description:
En Johnson & Johnson creemos que la salud lo es todo.
Nuestra fortaleza en innovación en atención médica nos permite construir un mundo donde se previenen, tratan y curan enfermedades complejas, donde los tratamientos son más inteligentes y menos invasivos y las soluciones son personales.
A través de nuestra experiencia en Medicina Innovadora y MedTech, estamos en una posición única para innovar en todo el espectro de soluciones de atención médica y ofrecer los avances del mañana para impactar profundamente la salud de la humanidad.
Obtenga más información en https://www.jnj.com/
Estamos buscando al mejor talento para la posición de Analista de Servicio al Cliente que estará localizado en Bogotá
Propósito: Es el punto de contacto clave para las funciones internas de J&J y las partes externas para involucrar al servicio de logística y al cliente (CLS) y la organización de servicio al cliente.
Principales responsabilidades:
* Brindar soporte directo a los clientes y facilitar las actividades transaccionales.
* Sostener y promover las relaciones con clientes claves en las cuales se incluye cadena de suministro, finanzas y servicios compartidos para resolver los problemas de los clientes.
* Programar entregas y citas, procesamiento de pedidos y seguimiento de pedidos y asistencia a las consultas de los clientes para pedidos nuevos y existentes
* Proporcionar el servicio al cliente de acuerdo al protocolo de calidad establecido por la empresa.
* Atender oportunamente la línea telefónica y mail.
* Atender las solicitudes de pedidos realizados por los clientes a través de vía electrónica.
* Realizar la búsqueda de equipos para garatizar cubrimiento de cx.
* Cumplir con el diligenciamiento de formatos de manera clara y completa para dar trámite al requerimiento del cliente.
* Gestionar devoluciones de llamadas a los clientes con el fin de confirmar o cancelar pedidos.
Qualifications - External
* Conocimiento sólido de los procesos de servicio al cliente y logística es requerido.
* Experiencia de un año en adelante en roles similares con logística es requerido.
* Disponibilidad de trabajo de 24/7 (nocturnos, diurnos, fest...
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Type: Permanent Location: Bogotá Distrito Capital, CO-DC
Salary / Rate: Not Specified
Posted: 2025-04-25 08:09:52
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The Customer Support Specialist will be responsible for working with families to coordinate the logistics of their campers training session and support them in the onboarding and arrival process.
Ideally, each family has been given the resources and support that is necessary for the camper to have an incredible training experience at IMG Academy!
Position Responsibilities
* Effectively communicating with clients about requirements and expectations for their training experience
* Identify and sell add-on products such as transportation, gear packages, off-campus trips etc.
as well as upgrading their current training program
* Determine customer needs and expectations while making expert recommendations to maximize the customer’s experience
* Properly and effectively use the necessary CRM software to track pipeline, sales, scheduled follow-ups and record of pertinent notes for each customer
* Demonstrate product knowledge in all areas of the camp program, sports, & IMG campus
* Manage new camp enrollees, current campers, post-camp concerns/questions
* Act as a liaison and point of contact between staff and campers specifically when they have concerns about the overall training experience before, during, and after time on campus
* Maintain close relationship with Camp Directors to generate beneficial outcomes for both the camper and IMG Academy
* Identify new opportunities for business development designed to increase camp program enrollment
* Provide coverage, manage, and assist with the clearance of registration forms for camp and boarding school
* Assist with overflow of needs from other departments especially during peak seasons on campus
* Manage time effectively, meeting personal, and company goals and working effectively with other members of the advisor team
* Provide support for Camp Advisors including adding products, completing email request, providing solutions to concerns
* Manage the general Camp Service email and phone line to fulfill customer request
* Manage the clearance of registrations forms for camp and boarding school.
* Provide coverage during check-ins to answer questions and assist with sales needs
* Adhere to all company policies, procedures, and business ethic codes
* Other duties as assigned
Knowledge, Skills and Abilities
* Sports Marketing, Sports Management, Hospitality or related business degree
* Provides a world-class customer experience to IMG Academy camper’s and their family
* General knowledge of sports
* Experience with high-volume calling
* Experience with MS Office, Outlook, or CRM System
* Desire to work collaboratively with colleagues
* Excellent written and verbal communication skills
* Attention to detail
* Bilingual (Spanish, Japanese, Chinese)
Physical Demands and Work Environment
* Ability to work flexible hours to include nights, weekends and holidays ...
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Type: Permanent Location: Bradenton, US-FL
Salary / Rate: Not Specified
Posted: 2025-04-24 08:35:37
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The Commercial & Business Financial Services Officer primary role is to develop and execute the Commercial and Business Segment for lending and deposit products.
In collaboration with internal corporate business partners, develops business strategy, grows the commercial and business membership and delivers on Commercial goals.
This includes cross selling all appropriate Credit Union services to new, existing and potential commercial and business members.
Effectively builds the commercial and business segment of the credit union portfolio by soliciting, promoting and communicating credit union membership and its benefits. This includes existing relationships and making sure retention of those relationships is kept to the highest levels.
Participates in community activities to promote and increase awareness of Nuvision Federal Credit Union and/or Denali.
A division of Nuvision Credit Union.
Work collaboratively with the retail and Small Business teams on the commercial and business products and services offered by the credit union for referrals to enhance sales efforts throughout the credit union.
This position is responsible for the quality and accuracy of all commercial and business loan and account transactions, opening new accounts and ensuring the proper documentation is complete on all new account openings with minimal exceptions.
A primary role of this position is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Meets all commercial and business member needs by providing timely processing of commercial and business loan and account transactions. This position performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts, posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of commercial and business account maintenance. All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved. Builds strong, collaborative relationships with the members to keep retention of those members high and to grow the commercial and business membership according to assigned sales goals.
* Collaborates with commercial lending, small business team and retail partners to ensure product development for the commercial and business segments are effectively being offered to understand where enhancements are needed and the retention of the commercial and busi...
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Type: Permanent Location: Huntington Beach, US-CA
Salary / Rate: 26.8
Posted: 2025-04-24 08:28:16
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Professional
All Job Posting Locations:
Shanghai, China
Job Description:
Supports the development and implementation of key performance indicators to progress leading-edge standards for the Customer Service Operations department, under general supervision.
Produces routine reports to continually analyze and measure departmental status against customer expectations and milestones.
Assists with customer-specific communication initiatives to promote a positive customer service experience, ensuring proposed solutions drive client value, consistency, and growth.
Updates managers on key matters pertaining to the customer service department to keep management consistently in the loop.
Contributes to pitches, proposals, and status reports to keep customers (internal and external) advised of the company's positive deliverables towards key milestones and deadlines.
Provides constructive feedback to junior Customer Service Operations team members to progress team knowledge, experience, and skills.
Advances other colleagues through consultation, mentoring, and collaborative leadership to build depth of capability, and provides functional (matrix) supervision.
Coaches more junior colleagues in techniques, processes and responsibilities.
Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.
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Type: Permanent Location: Shanghai, CN-31
Salary / Rate: Not Specified
Posted: 2025-04-24 08:15:04
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Clinical Sales – Primary Care Physicians (Commission)
Job Category:
Professional
All Job Posting Locations:
MY016 Pinnacle
Job Description:
Helps establish and implement programs and innovative initiatives for the Clinical Sales - Primary Care Physicians area, under general supervision.
Contributes to components of projects, programs, or processes for the Clinical Sales - Primary Care Physicians area.
Identfies opportunities to integrate methods based on analyses of trends and the competitive landscape to continually improve the organization's Clinical Sales - Primary Care Physicians strategy.
Communicates information throughout the clinical sales area to ensure employees stay well-informed on product knowledge, launches, policies, and guidelines.
Documents and maintains customer account information and sets up reporting to monitor sales pipeline.
Coaches more junior colleagues in techniques, processes and responsibilities. Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team.
Job is eligible for sales incentive / sales commissions.
About Vision
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges.
Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life.
Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.
Your unique talents will help patients on their journey to wellness.
Learn more at https://www.jnj.com/medtech
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Type: Permanent Location: Petaling Jaya, MY-10
Salary / Rate: Not Specified
Posted: 2025-04-24 08:14:10
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Job Title: Customer Support Representative Tier 1
Location: Golden Valley, MN
Schedule: Monday-Friday typical daytime business hours.
Work from home eligible after 90 days of employment.
Wage: $23.50 an hour
Job Summary:
The “Customer Support Representative - Tier 1”is responsible for fielding and resolving customer’s, identified as external stakeholders, requests and inquiries concerning various departments within Self-Directed Services in the Orion ISO and Morning Sun Financial Services companies.
Tier 1 supports have been identified as those customer reach outs that take approximately 10 minutes or less, though may take longer depending on the nature of the concerns.
The Customer Support Representative - Tier 1 will partner internally and externally for timely resolution of customer issues from start to finish; duties and processes include the below essential job duties.
Essential Job Duties:
* The highest priority is to answer all incoming calls and emails.
* Ensure all assigned tickets are addressed within 24 hours of creation and follow-up on outstanding tickets.
* Know and answer any general process or system questions.
* Provide general support to time entry concerns with EVV or timesheets.
* Support customer needs with using and navigating organizational systems.
* Navigate customer files to provide information, send or resend documentation, and support customer needs
* Support customers with onboarding to our system and processes.
* Work within the customer service team and various departments to provide timely resolution to customer needs.
* Provide customers with new and reoccurring communications.
Required Qualifications:
* Proficiency in spoken and written English communication
* High school diploma
* Must possess the ability to deal tactfully with staff, participants, family members, visitors, State and County representatives, other professionals in the field, and the general public.
* Successful clearance of Department of Human Services background check
* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Preferred Qualifications:
* AA or college degree preferred.
* Excellent written and verbal communication
* 1-2 years of customer service related experience preferred.
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Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 23.5
Posted: 2025-04-23 08:16:51
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Business Enablement/Support
All Job Posting Locations:
Bogotá Distrito Capital, Colombia
Job Description:
En Johnson & Johnson creemos que la salud lo es todo.
Nuestra fuerza en innovación sanitaria nos permite construir un mundo en el que se prevengan, traten y curen enfermedades complejas, en el que los tratamientos sean más inteligentes y menos invasivos, y las soluciones sean personales.
Gracias a nuestra experiencia en Medicina Innovadora y MedTech, estamos en una posición única para innovar en todo el espectro de soluciones sanitarias hoy para ofrecer los avances del mañana, e impactar profundamente en la salud de la humanidad.
Más información en https://www.jnj.com/
Estamos buscando al mejor talento para la posición de Senior Representative, Customer Service Operations que estará localizado en Bogotá
Propósito: Es el punto de contacto clave para las funciones internas de J&J y las partes externas para involucrar al servicio de logística y al cliente (CLS) y la organización de servicio al cliente.
Responsabilidades :
* Responsable de las actividades de gestión de pedidos, incluyendo: Programar entregas y citas, procesar pedidos, seguimiento de pedidos y soporte a consultas de clientes para pedidos nuevos y existentes.
* Responsable de las actividades de gestión de facturas, incluyendo: Facturación de pedidos de venta de clientes, facilitar correcciones de facturas, revisar los planes de facturación de los clientes, enlace con Finanzas y otras partes para el procesamiento de crédito y débito y requisitos especiales de facturación.
* Resolver problemas relacionados con: Pedidos, Gestión de reclamos, gestión de devoluciones, gestión de retiros , interactuar con otras áreas para encontrar soluciones y contactar al cliente con la solución final.
* Brindar apoyo directo a los clientes y facilita las actividades transaccionales.
* Encargarse de las relaciones y colaborar según sea necesario en todas las funciones, incluidas: cadena de suministro, finanzas y servicios compartidos para resolver los problemas de los clientes.
* Se espera que las personas en esta función demuestren una sólida comprensión de los procesos de atención al cliente de J&J, los productos y su interrelación.
Qualifications - External
* Título universitario o equi...
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Type: Permanent Location: Bogotá Distrito Capital, CO-DC
Salary / Rate: Not Specified
Posted: 2025-04-23 08:12:13
-
Company Name: PBS Systems
Job Location: Arlington, TX
Job Type: Full-time, Permanent
No.
of Openings: 01
Internal Job Title: DTO – Trainer Sales
Reports To: Team Lead, DTO Sales
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As an Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Arlington, Texas office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training req...
....Read more...
Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2025-04-22 08:17:07
-
Company Name: PBS Systems
Job Location: Calgary, Alberta
Job Type: Full-time, Permanent
No.
of Openings: 01
Internal Job Title: DTO – Trainer Sales
Reports To: Team Lead, DTO Sales
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As an Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded
* Responds to both internal and external training requests i...
....Read more...
Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2025-04-22 08:17:04
-
Company Name: PBS Systems
Job Location: Calgary, Alberta
Job Type: Full-time, Permanent
No.
of Openings: 01
Internal Job Title: DTO – Bilingual Accounting Trainer
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This position is based out of our Calgary, Alberta office and requires frequent travel to our customer sites throughout North America.
This is not a remote work opportunity.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with customers and train all sessions in assigned silo and if possible other silos
* Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or...
....Read more...
Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2025-04-22 08:16:33
-
Company Name: PBS Systems
Job Location: Montreal, Quebec
Job Type: Full-time, Permanent, Remote
No.
of Openings: 01
Internal Job Title: DTO – Bilingual Accounting Trainer
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) French/English you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This is a remote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work...
....Read more...
Type: Permanent Location: Montreal, CA-QC
Salary / Rate: Not Specified
Posted: 2025-04-22 08:16:03
-
Company Name: PBS Systems
Job Location: Ottawa, Ontario
Job Type: Full-time, Permanent, Remote
No.
of Openings: 01
Internal Job Title: DTO – Bilingual Trainer - Accounting
Reports To: Team Lead, DTO Accounting
Job Requirement(s): Up to 2 weeks of travel within Canada and the US
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!”
The Opportunity:
We are changing the way people buy and service cars one dealership at a time.
In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.
Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends.
Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture.
While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.
After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
As a Bilingual Accounting Software Trainer (DTO Bilingual Trainer - Accounting) you will provide support and training to new and existing customers on our Dealer Management Software (DMS).
Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone.
DTO (Dealership Training Optimization) Trainers also assist customers onsite in person, when required, with new software install training.
This is a remote work opportunity based out of the Ottawa/Gatineau area and requires travel to customer sites in Canada, the US, or the Caribbean.
This position will support mostly our Quebec based clients.
Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team.
Job Responsibilities:
* Learn and develop an understanding of the PBS software
* Learn and develop an understanding of the process for training customers on the PBS software
* Learn and develop an understanding of data entry and other key tasks
* The ability to complete the payroll module
* Become an install resource without assistance
* Demonstrate the ability to prioritize tasks without direction from Team Leads
* Taking the initiative to learn new products to increase their knowledge
* Provide excellent support to our customers in our software
* Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers
* Work directly with cus...
....Read more...
Type: Permanent Location: Ottawa, CA-ON
Salary / Rate: Not Specified
Posted: 2025-04-22 08:16:02
-
Job Title: Customer Support Representative Tier 1
Location: Golden Valley, MN
Job Summary:
The “Customer Support Representative - Tier 1”is responsible for fielding and resolving customer’s, identified as external stakeholders, requests and inquiries concerning various departments within Self-Directed Services in the Orion ISO and Morning Sun Financial Services companies.
Tier 1 supports have been identified as those customer reach outs that take approximately 10 minutes or less, though may take longer depending on the nature of the concerns.
The Customer Support Representative - Tier 1 will partner internally and externally for timely resolution of customer issues from start to finish; duties and processes include the below essential job duties.
Essential Job Duties:
* The highest priority is to answer all incoming calls and emails.
* Ensure all assigned tickets are addressed within 24 hours of creation and follow-up on outstanding tickets.
* Know and answer any general process or system questions.
* Provide general support to time entry concerns with EVV or timesheets.
* Support customer needs with using and navigating organizational systems.
* Navigate customer files to provide information, send or resend documentation, and support customer needs
* Support customers with onboarding to our system and processes.
* Work within the customer service team and various departments to provide timely resolution to customer needs.
* Provide customers with new and reoccurring communications.
Required Qualifications:
* Proficiency in spoken and written English communication
* High school diploma
* Must possess the ability to deal tactfully with staff, participants, family members, visitors, State and County representatives, other professionals in the field, and the general public.
* Successful clearance of Department of Human Services background check
* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Preferred Qualifications:
* AA or college degree preferred.
* Excellent written and verbal communication
* 1-2 years of customer service related experience preferred.
#TEST
....Read more...
Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 23.5
Posted: 2025-04-19 08:39:10
-
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
030748 Production Scheduler (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.
OUR VISION:
Being the best customer service company in the world.
OUR PURPOSE:
Create packaging solutions for life’s essentials.
ROLE OVERVIEW: Under supervision, coordinates activities of manufacturing operations, including production planning, scheduling, and general operations support.
Typically possesses a high school diploma (or equivalent) and two or more years of relevant experience.
Key Responsibilities:
* Supports the daily coordination of plant operations.
* Delegates plant assignments and job schedules.
* Partner with other departments to coordinate plant/warehouse activities.
* Incorporates and maintains safety observances, ensuring guards and safety features work and promoting good daily safety practices and habits.
* Maintains essential paperwork and records.
* Generates departmental reporting as required.
* Support the Customer Service team and perform other duties as assigned.
Education and Experience
* Typically possesses a high school diploma (or equivalent) and 2 or more years of relevant experience.
* Experience using MS Office (Excel) and ERP systems (i.e., SAP, etc.) is a plus
Knowledge and Skills
* Basic computer skills.
* Ability to solve problems.
* Good interpersonal skills.
* Detail oriented.
* Organization skills.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates.
While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com.
All communication from Greif regarding job opportunities will also come from an @greif.com email address.
If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.
EEO Statement:
https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf
We offer a competitive salary, excellent benefits and opportunity for growth.
Greif is an equal opportunity employer.
We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.
For more information read Greif’s Equal Opportunity Policy.
....Read more...
Type: Permanent Location: Van Wert, US-OH
Salary / Rate: Not Specified
Posted: 2025-04-19 08:20:29
-
Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
030722 Customer Service Executive (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 40 countries and 250+ locations.
OUR VISION:
Be the best performing customer service company in the world.
OUR PURPOSE:
We create packaging solutions for life’s essentials.
ROLE OVERVIEW:
We are searching for a Customer Service Executive for our South East Asia team, to be based at our steel drum manufacturing plant in Petaling Jaya.
Reporting to our Customer Service Manager in Singapore, you will ensure that a high level of customer service is maintained through various interaction such as phone, email, online chat, or in person.
Key Responsibilities
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to complex inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields first level escalated and complex customer problems and needs; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
Education and Experience
* Demonstrated skills in verbal and written communications.
* Able to quickly learn our products and services.
* Proficient computer skills with the ability to learn new software.
* Good organization and data entry skills.
* Good attention to detail.
* Self starter that can work with minimal supervision.
Ready to have a career where your work has purpose and your colleagues care about your well-being? Please submit your application via our recruitment system, accessed by clicking ‘apply’.
At Greif, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.
Service and leadership are the core of everything we do.
Our global presence provides us a platform to do good in the world.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates.
While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com.
All communication from Greif regarding job opportunities will also come from an @greif.com email address.
If you have concerns about the legitimacy of a job posting, receive an unsolicited ...
....Read more...
Type: Permanent Location: Petaling Jaya, MY-10
Salary / Rate: Not Specified
Posted: 2025-04-19 08:20:28
-
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator supporting our Madera, CA box plant facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Service Representative creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
Location: This role is fully onsite at the Madera location
Our Team
Our team is a well-rounded and developed team with a high level of experience and knowledge with corrugated boxes.
CSRs thrive on efficiency and communication in a fast-paced environment.
We are looking for someone to join our team who takes pride in their work and can handle a fast-paced working environment!
What You Will Do
* Manage customer accounts through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements.
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Accounts payable/receivable duties
*
*
*This role is not open to sponsorship
*
*
*
Who You Are (Basic Qualifications)
* 2 years of customer service experience
* Proficiency in Excel and Outlook
* Experience with record-keeping management/documentation
* Flexibility to work a schedule needed to support the business including overtime and weekends as needed
What Will Put You Ahead
* Administrative experience in manufacturing, logistics, industrial, distribution, and/or manufacturing environments
* Corrugated or Packaging industry experience
* Associate's degree or higher
* Accounting experience, including handling credit/debit transactions, conducting research, and assisting with pricing
* Working knowledge of KIWI, our internal system
For this role, we anticipate paying $26-$29 per hour.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought,...
....Read more...
Type: Permanent Location: Madera, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-18 08:29:02
-
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator supporting our Madera, CA box plant facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Service Representative creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
Location: This role is fully onsite at the Madera location
Our Team
Our team is a well-rounded and developed team with a high level of experience and knowledge with corrugated boxes.
CSRs thrive on efficiency and communication in a fast-paced environment.
We are looking for someone to join our team who takes pride in their work and can handle a fast-paced working environment!
What You Will Do
* Manage customer accounts through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements.
* Coordinate shipments of products with the shipping department
* Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Accounts payable/receivable duties
*
*
*This role is not open to sponsorship
*
*
*
Who You Are (Basic Qualifications)
* 2 years of customer service experience
* Proficiency in Excel and Outlook
* Experience with record-keeping management/documentation
* Flexibility to work a schedule needed to support the business including overtime and weekends as needed
What Will Put You Ahead
* Administrative experience in manufacturing, logistics, industrial, distribution, and/or manufacturing environments
* Corrugated or Packaging industry experience
* Associate's degree or higher
* Accounting experience, including handling credit/debit transactions, conducting research, and assisting with pricing
* Working knowledge of KIWI, our internal system
For this role, we anticipate paying $26-$29 per hour.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought,...
....Read more...
Type: Permanent Location: San Leandro, US-CA
Salary / Rate: Not Specified
Posted: 2025-04-18 08:29:02
-
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Olympia WA box plant facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Customer Service Supervisor.
The ideal candidate for this position is highly organized, self-disciplined and is comfortable working in a fast-paced environment with short lead times.
A successful candidate must have strong computer skills, written and verbal communication skills, and excellent attention to detail.
Location : This is an onsite role based at our Olympia WA plant.
Schedule : Standard business hours; 8am to 5pm PST, Monday - Friday, with flexibility as needed based on customer demands.
Our Team
Our team is focused on providing the best possible customer experience and continuing to nurture relationships to sell, produce, and ship products.
We strive to be mutually beneficial partners with our diverse customer base as well as our vendors.
We work hand and hand with sales, design, production, shipping, and our warehouse as one team.
We value people who are safety conscious, self-motivated, confident, articulate, humble, and have integrity.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production related data
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Create new items and manage new items through the production process
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* Customer Service experience in a manufacturing industry
* Experience utilizing Excel spreadsheets
* Experience working with cross-functional teams and vendors
* Experience with record-keeping management/documentation
* Flexible to work a schedule needed to support the business including overtime as needed
What Will Put You Ahead
* Corrugated industry experience
* Experience using Kiwi, Kiwi FFF and or PCS
We expect this role to pay between $25 - $28/hour based on experience.
This role is not open to sponsorship.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo...
....Read more...
Type: Permanent Location: Olympia, US-WA
Salary / Rate: Not Specified
Posted: 2025-04-16 08:21:50
-
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Professional
All Job Posting Locations:
Aachen, North Rhine-Westphalia, Germany
Job Description:
Responsibilities will include:
* Contact person for the sales team in the field as well as customers throughout Europe
* Processing incoming orders for the Abiomed product range in SAP
* Tracking and filing of orders
* Preparation of quotes for the Sales team in SAP
* Complaints processing
* Contract management
* Issuing of reports for Sales & internal partners
Qualifications:
* Work experience in Customer Services
* Experience in dealing with customers and in order follow-up
* Excellent communication skills in German, French and English
* Excellent computer skills (Microsoft Office, MS Excel, SAP S4 Hana, Salesforce)
* Analytical thinking skills
* Ability to work under time pressure
* Attention to details
* High level of energy, engagement and responsibility
* Strong organizational skills with the ability to multi-task
* Flexibility of work in the dynamic, changing environment
* Excellent communication skills, good working relationship
* Business awareness and focus on achieving common goals
* Highly developed interpersonal skills, responsibility and ethics
....Read more...
Type: Permanent Location: Aachen, DE-NW
Salary / Rate: Not Specified
Posted: 2025-04-16 08:09:51
