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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment.
This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalentMinimum 12 years of experience in retail, customer service, or a medical office settingFamiliarity with basic medical terminology and medical insurance processes is a plusExcellent interpersonal and communication skills with a high degree of empathy and patienceSkilled with point-of-sale (POS) systems and inventory software What Youll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products.Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.Collect and verify patient demographics, prescriptions, and insurance information.Receive, unpack, build, and stock merchandise.Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Brighton, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-12 08:47:04
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Customer Service Representative Atlantic Blue Water Services - Westminster, MDFull-Time | On-Site Pay - $19-21/hr DOE About the Position Atlantic Blue Water Services is looking for a Customer Service Representative to join our growing team in Westminster, Maryland.
If you enjoy helping people, staying organized, solving problems, and working in a fast-paced team environment, this could be a great opportunity for you.
Our Customer Service Representatives are an important part of the customer experience and work closely with customers, technicians, dispatch, and management to keep our service operations running smoothly.
This is an on-site, office-based position that requires frequent computer and telephone use and extended periods of sitting.
What You'll Do Answer incoming customer phone calls promptly, professionally, and courteously.
Provide accurate information regarding services, appointments, and customer accounts.
Make outbound calls to incoming leads and follow up with existing customers.
Schedule and coordinate service appointments accurately and efficiently.
Work closely with dispatch and field technicians to ensure efficient scheduling and communication.
Perform data entry and maintain accurate and detailed customer records in company systems.
Communicate clearly and professionally with customers, technicians, office staff, and management.
Listen to customer questions, concerns, and complaints and respond with a positive, solution-focused approach.
Direct customer issues to the appropriate department or team member when additional assistance is needed.
Maintain confidentiality of customer and company information.
Keep customer information and records current and accurate.
Assist with other administrative and customer service responsibilities as needed.
Perform other duties as assigned.
What We're Looking For The ideal candidate is someone who is: Friendly, professional, and comfortable speaking with customers.
An excellent communicator and active listener.
Organized and detail-oriented.
Comfortable handling multiple tasks and priorities in a fast-paced environment.
Self-motivated while also being a strong team player.
Comfortable using computers, email, Microsoft Office, and other business software.
Able to learn new software and systems quickly.
Dependable and punctual.
Able to remain professional and solution-focused when dealing with challenging customer situations.
Previous customer service, call center, scheduling, dispatch, or office experience is a plus.
Work Environment & Physical Requirements This is an on-site office position based in our Westminster, MD location.
The position requires: Sitting and working at a computer for extended periods of time.
Frequent use of a telephone, keyboard, mouse, and other office equipment.
Ability to stand, walk, bend, and move around the office as needed.
Ability to occasionally lift or carry office supplies, packages, or materials weighing up to approximately 25 pounds.
Ability to communica...
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Type: Permanent Location: Westminster, US-MD
Salary / Rate: Not Specified
Posted: 2026-08-12 08:44:53
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Simpsonville, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-12 08:43:43
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Liberty Resources Integrated Health Care is seeking a Patient Access Representative to perform a variety of customer service functions, primarily phone work, to support clinic operations.
Our employees have passion around the services they provide and our corporate values of excellence and staff support.
We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities.
We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
What We Offer:
* A Collaborative and Supportive Team Atmosphere
* Competitive Compensation and Paid Time Off Package
* Family-Friendly Workplace
* Medical/Dental/Vision Coverage
* 401(k) Retirement Savings Plan
* Continuing Education Opportunities
Patient Access Representative Position Summary:
The Patient Access Representative performs a variety of customer service functions that support clinic operations.
Patient Access Representative Job Responsibilities:
* Answer phone calls and route to appropriate person or documents message from patient/representative accurately and delivers to appropriate members of the care team in timely fashion.
* Schedule appointments for MDs, NPs, therapists, nurses, nutritional services and peer specialist; contact clients to reschedule appointments or provide appointment reminders, when warranted.
* Perform patient registration duties inclusive of patient identification and EMR documentation of accurate demographic, insurance and check in details with attention given to any patient specific alerts.
* Collect and process co-pays and provide receipts.
* Process mail, faxes, make copies as requested and troubleshoot printer/copiers including requests for needed supplies i.e.
toner, paper, etc.
Prepares and processes work orders, as required.
Patient Access Representative Qualifications:
* One-year college/technical school or High school diploma (equivalent) with one-year relevant experience.
* Strong organizational skills.
* Knowledge of medical procedures and medical terminology.
* Excellent oral and written communication skills required.
* Ability to effectively use an electronic medical record.
* Ability to work in a fast paced outpatient family and behavioral health clinic environment.
Pay range: $21/hour to $23/hour.
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of inc...
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Type: Permanent Location: Syracuse, US-NY
Salary / Rate: 22
Posted: 2026-08-12 08:42:06
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Job ID: 525297
Oldcastle, a CRH company, is reinventing what's possible in building solutions.
We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America.
We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.
Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues.
Job Responsibilities
* Assist customer with product questions, ordering, order tracking, complaints and problems
* Enter orders into system for billing and delivery
* Prepare quotes and coordinate mailings of literature and samples
* Coordinate delivery schedules with dispatch
* Build displays and keep merchandise stocked on shelves
* Retrieve needed information for credit department
* Issue credits or debits accurately when applicable
* Set up new customers for sales force
* Answer incoming calls
* Take sales orders from sales representatives and customers by phone and radio
* Assist walk-in counter customers
* Receive cash payments and run credit cards and check approvals
* Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records
* Print and distribute e-mailed customer purchase orders
* Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Job Requirements
* High school diploma / equivalent
* At least 1 year of related experience
* Detailed oriented
* Good with basic math
* Skilled in Microsoft Office Suite
* Good organizational and problem-solving skills
* Experience with multi-line phone system
* Attention to detail
* Pleasant phone personality
* Ability to multi-task
* Ability to sit for extended periods of time
* Ability to perform repetitive motions of the wrist, hands, and fingers to use a PC and keyboard
* Bending and some lifting
* Extensive writing
* Extensive phone and radio use
* Tasks can be very repetitive
* Slight lifting of ship tickets and overnight packages
* Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job
What CRH Offers You
* Highly competitive base pay
* Comprehensive medical,...
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Type: Permanent Location: West Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2026-08-12 08:38:25
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Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts.
Essential Duties Respond to customer inquiries and requests for service.Explainand answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.).Perform data entry for utility billing, deposit accounting and rate calculations.Perform customer utility usage analysis.Process service orders.Receive and process payments made on BPW invoices.Balance cash drawer.Perform credit and collection activities.Understand and utilize customer-based software systems including, but not limited to: Customer Information SystemResidentialCustomer PortalBusiness Customer PortalCredit Card ProcessingCustomer Screening ToolsElectronic Service Order SystemAMI/MDM Systems to verify customer data and perform remote actions.
Direct general BPW calls to appropriate departments when necessary.Promote favorable public image and maintain a professional and positive attitude.Assist Customer Programs Coordinators as needed.Perform all other tasks as assigned.
Essential Qualifications High school diploma or equivalent.Effective workplace mathematical and information locating skills as demonstrated through WorkKeys assessment (Applied Math 3, Graphic Literacy-4).
Excellent telephone and interpersonal skills.Ability to deal effectively and respectfully with the general public and coworkers.Working knowledge of Microsoft Word and Excel.Ability to work under pressure.10-key pad experience and ability to enter data quickly and accurately.
Preferred Qualifications Associate degree or equivalent education and experience.Strong workplace skills as demonstrated through WorkKeys assessments (Applied Math 5, Graphic Literacy 5, Workplace Documents 5).Prior utility customer service experience (electric, cable, telecom, refuse) Physical Requirements & Working Conditions Normal office environment with minimum discomfort due to noise, dirt and dust.Must be able to sit for long periods of time.Mental ability to frequently handle pressures related to working on multiple projects requiring attention to detail.Must be able to work after hours for emergency situations.
This job description is intended to describe the general nature and level of work being performed by a person assigned to this position.
It is not to be construed as an exhaustive list of all job duties assigned to or required of this position.
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Type: Permanent Location: Holland, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-11 10:49:02
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Your Job
Georgia-Pacific is seeking a Customer Account Coordinator for our EarthKraft mailers division of GP Packaging.
This position acts as a primary liaison between our customers and our internal and external partners, production operations, logistics, supply chain, and warehouses.
Our top priority is to ensure that our customers' needs are met with the highest level of quality and service.
The ideal candidate for this position is highly organized, self-disciplined and is comfortable working in a fast-paced environment with short lead times.
A successful candidate must have strong computer skills, written and verbal communication skills, and excellent attention to detail.
Our Team
The Mailers division is our newest division of GP Packaging.
Over the last 3 years, we have grown our team and business successfully delivering 3 billion mailers in total! Our team is remote, but very collaborative within this environment.
The ideal candidate must bring a positive attitude and entrepreneurial drive each day, working within a dynamic team with a high level of integrity.
Schedule/Location:
This is a remote position that will require up to 10% travel.
We are ideally looking for someone on the West Coast as this position will be supporting our West Coast facilities and warehouses .
The schedule is typically 8am to 5pm (in Pacific Time) on Monday to Friday with flexibility for overtime & rotating weekend coverage.
What You Will Do
* Customer focused to deliver above average results and exceed client expectations in an OTIF environment.
* Daily order entry in ERP systems and logistics portal.
This responsibility includes order validation for accuracy in pricing, quantity, and customer delivery expectations.
* Consistently meeting strict deadlines for order processing, scheduling, and delivery to our warehouse teams.
* Continuously prioritizing tasks and react or adapt quickly to challenges and opportunities.
* Professionally interact with customers and sales reps by phone and by email to receive orders and manage product / spec changes.
* Working cross functionally within your own team and with all process stakeholders in shipping, logistics, quality, accounting, and sales to facilitate order flow process and communicate customer specific requirements and needs.
* Demonstrate strong attention to detail, multi-tasking, and cognitive skills (listening, analyzing, interpreting of data).
* Exhibit strong written and verbal communication skills as well as strong prioritization and time management skills.
* Desire to create and offer best practices in process, productivity, and proficiency.
* Utilizing Microsoft Office 365 Suite (SharePoint, Excel, Word, Teams, etc.) as well as multiple systems/programs simultaneously
Who You Are (Basic Qualifications)
* Experience with logistics customer service, scheduling, and the fundamentals of shipping
* Experience with customer interactions; face-to-...
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Type: Permanent Location: TOLLESON, US-AZ
Salary / Rate: Not Specified
Posted: 2026-08-11 09:55:57
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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel throughout Canada and USA, 1 week per month
Bilingual Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.
What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth.
Your career can progress in alignment with your strengths, interests, and aspirations.
Apply today!
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team as a Bilingual (French/English) Sales Support Analyst.
You will provide top quality knowledge and expertise in both French and English languages, to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments.
Job Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and supporting infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least 1 week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
Qualifications:
* High school diploma
* Must have Valid Driver’s license
* Previous customer service, helpdesk or dealership experience will be considered an asset
* Excellent computer skills with proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
* Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally ...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-11 09:37:25
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Build Your Career.
Make a Difference.
Since 1949, Sidney Federal Credit Union (SFCU) has been committed to helping people achieve financial success and strengthening the communities we serve.
What began as a small member-owned cooperative in Sidney, New York, has grown into a trusted financial institution with more than $1 billion in assets and a presence across New York.
At SFCU, we believe great member experiences start with great employees.
Were building a workplace where people can grow, contribute, collaborate, and build meaningful careers while making a positive impact on our members and communities.
When you join SFCU, you become part of a team that values service, innovation, professional growth, and relationships.
Whether youre helping members reach important financial milestones, improving processes, developing new solutions, or supporting the teams who serve our members, your work matters.
Position Summary At Sidney Federal Credit Union, we believe every interaction is an opportunity to make a positive impact.
As a Contact Center Representative, you will serve as the first point of contact for many of our members, delivering exceptional service over the phone and through digital communication channels.
You will assist members with their everyday banking needs, provide solutions to questions and concerns, educate members on our products and services, and help strengthen member relationships by identifying opportunities to improve their financial well-being.
Success in this role requires strong communication skills, a passion for helping others, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities Assist with account inquiries, balances, transaction history, and account maintenance, while processing a variety of transactions including transfers, loan payments, stop payments, debit card requests, account updates, and other servicing needs.Support members by providing technical assistance for digital banking services, including Online Banking, Mobile Banking, Bill Pay, and Remote Deposit Capture.
Troubleshoot access and functionality issues while educating members on available self-service tools to promote confidence, convenience, and an enhanced digital banking experience.Maintain the confidentiality and security of member information in accordance with established policies, procedures, and applicable regulatory requirements.Build strong member relationships through conversations that identify opportunities to improve financial well-being, educate members on SFCU products and services, recommend solutions aligned with their needs, and contribute to individual and team referral and service goals.Effectively multitask in a fast-paced environment by navigating multiple systems, adapting to new technologies, and managing competing priorities.Demonstrate strong communication, customer service, and relationship-building skills by actively listening, identifying member needs, and delivering exceptio...
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Type: Permanent Location: Sidney, US-NY
Salary / Rate: Not Specified
Posted: 2026-08-11 09:36:48
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Bilingual Customer Care Representative
Location: Remote Texas
Hourly Rate: $16.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Must be proficient in English and Spanish
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disab...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-11 09:03:04
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At MidWest America youre more than just an employee, youre part of a mission-driven team committed to making a real difference in the lives of others.
We believe in the power of people helping people, and that every unique background, voice, and perspective makes us stronger.
Here, youll find a workplace rooted in community, inclusion, and equity, where youre encouraged to bring your whole self to work and grow with purpose.
We serve every member with compassion and respect, no matter their financial journey.
So bring your passion.
Share your ideas.
Be part of something meaningful.
Find your place.
Build your future.
Make an impact, right where it matters most.
Job Summary: Responsible for delivering professional, accurate, and courteous service to members while supporting the promotion of Credit Union products and services.
Job Qualifications: A high school diploma or GED is required.
Prior experience in cash handling and sales is preferred.
Reliable transportation to and from the workplace is necessary.
Essential Elements of the Job: 1.
Present a friendly and professional image of yourself and the Credit Union.
2.
Deliver accurate, prompt, and courteous service when handling member transactions.
3.
Communicate clearly and respectfully with members and Midwest America staff.
4.
Protect member privacy/confidentiality and verify identity per Credit Union procedures.
5.
Follow all security and transaction processing guidelines.
6.
Assist with fraud documentation when needed, following established procedures.
7.
Handle cash responsibly and securely using drawer and recycler protocols.
8.
Identify opportunities to offer helpful Credit Union products and services; refer new account, loan or mortgage inquiries appropriately.
9.
Keep your workspace clean and organized in line with our clean desk policy.
Additional Responsibilities: 1.
Take part in the required Credit Union training.
2.
Support local community events as needed.
3.
Perform other duties as assigned by management.
4.
Participate in the Credit Unions volunteer program.
Job Skills and Work Relations: Employee must demonstrate proficient phone etiquette skills, written and verbal communication skills, and ability to effectively handle multiple tasks simultaneously.
Effective comprehension, verbal communication, and written communication skills in English.
Working knowledge of Microsoft Outlook, Word, Symitar, and Excel.
Employee must possess proficient organizational and self-starter skills, good problem-solving and team-player skills, and display tact and professionalism in working closely with co-workers, other departments, and members.
Employee reports directly to the Branch Manager Physical Effort and Working Conditions: Employee performs duties in a standard office environment involving remaining in a stationary position most of the time, keyboarding close vision, and communication.
May be required to move up to 50 pounds.
Employee may work with a desktop computer, printer, copier, cal...
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Type: Permanent Location: Decatur, US-IN
Salary / Rate: Not Specified
Posted: 2026-08-11 08:53:15
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Your Job
As a Customer Service & Administrative Coordinator , you will serve as the first point of contact for customers, visitors, and business partners while helping ensure the smooth day-to-day operation of the office.
In this role, you will provide exceptional customer support through multiple communication channels, maintain critical business records and customer data, and contribute to a professional, welcoming experience that reflects our organization's commitment to service excellence.
Our Team
You will join a collaborative team focused on delivering outstanding customer experiences and operational support.
The team works closely with customers, internal departments, and business partners to ensure accurate information flow, timely responses, and efficient office operations that support overall business success.
What You Will Do
* Serve as a trusted first point of contact for customers, visitors, and callers, delivering professional and responsive support.
* Build positive customer relationships by addressing inquiries through phone, email, and chat while ensuring a high level of satisfaction.
* Support business operations by maintaining accurate customer, order, and operational information across multiple systems and customer portals.
* Contribute to seamless office operations by coordinating communications, managing correspondence, and supporting administrative processes.
* Partner with internal teams to ensure timely documentation, record retention, and information accuracy.
* Help maintain an organized and efficient workplace environment through administrative and clerical support activities.
* Represent the company with professionalism and a customer-focused mindset in every interaction.
* Assist with special projects, office coordination activities, and other business support initiatives as needed.
* Maintain and evaluate customer scorecards for reporting
Who You Are (Basic Qualifications)
* High school diploma or equivalent.
* Six months to one year of customer service, administrative, clerical, or related professional experience; or an equivalent combination of education and experience.
* Experience communicating effectively with customers, guests, and coworkers in both verbal and written formats.
* Experience using standard office equipment and computer applications in a professional work environment.
* Ability to maintain accurate records and manage multiple administrative responsibilities while meeting established deadlines.
What Will Put You Ahead
* Previous experience in a receptionist, customer service, front desk, or office support role.
* Experience working with customer portals, order processing systems, or business databases.
* Strong organizational skills with the ability to prioritize competing responsibilities.
* Experience supporting document management, records retention, or filing systems.
* De...
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Type: Permanent Location: Georgetown, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-09 09:23:16
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Location: Onsite in Spartanburg, SC
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial opera...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-08 09:29:38
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Texas
Hourly Rate: $14.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Texas
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-08 09:03:05
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Buckingham Companies, part of the LJP Waste Solutions family, is committed to environmental responsibility and sustainable waste management practices.
As an LJP company, we are proud to be part of a zero-landfill initiative thats redefining the future of waste.
Were looking for team members who take pride in their work, value strong customer service, and want to be part of a growing organization with a strong community focus.
The Customer Service Representative is responsible for taking customer calls, scheduling service requests, and creating and dispatching work orders.
This role plays a key part in ensuring customers receive prompt, courteous, and accurate service.
The representative also assists with walk-ins from other hauling companies and the public and performs general office tasks including data entry and email correspondence.
This position is essential to maintaining the high level of customer care that Buckingham Companies is known for.
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Type: Permanent Location: Prior Lake, US-MN
Salary / Rate: Not Specified
Posted: 2026-08-08 09:01:13
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About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities.
With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
Responsible to the Member Services Supervisor for performing duties related to phone and electronic interactions with CORE members that include opening and handling member accounts, educating members on available programs, and addressing member complaints, inquiries, and requests.
Essential Duties and Responsibilities
* Receives and resolves omni-channel member contacts, including phone and electronic inquiries, while maintaining consistent queue availability.
* Completes account creation at existing locations, account updates, payment options, program enrollments, inquiries, and information requests accurately and efficiently in accordance with departmental procedures, regulations, and tariffs, routing contacts to other departments only when necessary.
* Fields member complaints and concerns and offers reasonable solutions before escalating contacts or transferring to another department.
* Verifies member identity according to department standards before releasing account-specific information.
* Educates members on existing programs and solutions to best meet their specific needs.
Tailors the member experience to each interaction.
* Maintains complete and accurate documentation on all calls/contacts.
* Actively promotes first contact resolution by proactively responding to member issues by clarifying the member’s issue, determining the cause of the issue, selecting the best solution, and implementing the solution themselves or contacting the correct department for completion.
* Member inquiries vary in complexity.
Task difficulty will progress as levels increase.
Methods and procedures are defined but judgment may be required to apply them to work. Work is routine and tasks are directly related.
* Performs other duties as directed by leadership.
Minimum Qualifications of Position
* High school diploma or equivalent certificate required.
* One or more years of practical equivalent experience in member/customer service is required.
This could include answering phone calls, chat conversations, electronic correspondence and order creation, and handling member accounts.
* Ability to work with a multi-screen, multi-application computer system.
* Competent with Microsoft Office: Excel, Word, Outlook, Teams.
* Proficient with general office equipment.
Level I
Applies basic skills while developing some advanced skills in the above tasks; generally works under close supervision; has limited experience and work is performed within specific limits of department procedures.
Level II
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Type: Permanent Location: Sedalia, US-CO
Salary / Rate: 21.635
Posted: 2026-08-08 08:54:49
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-08 08:48:03
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-07 08:49:47
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SUMMARY The Customer Service (Call Center) Representative is responsible for interfacing with customers on the phone and through e-mail interactions.
The Customer Service Representative develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
NOTE: This position is onsite, in-person at our Coatesville, PA headquarters, located across from the Chester County Airport with easy access to express Route 30.
This position is required to be on-site Monday-Friday, 5 days a week from 8:00am-5:00pm with an hour unpaid lunch.
Duties/Responsibilities: Portraying a positive company image and engaging in professional and friendly communications with customersCoordinate special projects assigned to the call center.Track and report daily progress numbers for each project.
Monitors social media posts and responds to all customer service-related posts.Processing orders by mail, telephone, fax, email, or other employeesActively listening to customer needs and inquiries to determine appropriate service actionsAssisting colleagues and other employees with administrative dutiesBeing primarily responsible for answering telephones, handling customer transactions, and performing other clerical dutiesReferring any customer questions regarding products or services to the appropriate personEstablishing and maintaining customer profiles and initializing claim formsPerforming accurate company-required recordkeepingEfficiently and correctly corresponding with vendors and other departmentsResolving customer problems, such as shipping or invoicing problems, etc.Informing customers of prices, shipping dates, anticipated delays and any additional information needed by customer; printing shipment documents; recording or filing copy of order receivedFollowing-up on orders to ensure delivery by specified datesPreparing receipts and shipping documentsPerforming other duties as assignedAttend department meetings to share experiences and learn from each other.Maintain current knowledge of products, programs, processes and policies
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Type: Permanent Location: Coatesville, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-07 08:48:24
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Customer Service Representative - Scherzinger Pest Control Pay: $17.70/hr + Sales CommissionJob Type: Full-Time Hiring Now! We're looking for a customer-focused, upbeat representative to handle inbound calls, schedule pest control services, and help customers choose the right treatment plan.
If you enjoy helping people and earning extra through commissions, this role is for you! Responsibilities: Answer calls/emails and schedule service appointments Provide service and pricing information Process payments & update customer accounts Earn commission on service plan sales Qualifications: Strong communication & customer service skills Comfortable multitasking in a fast-paced environment Prior call center or service experience is a plus Benefits: $17.70/hr starting pay Sales commission opportunities PTO & benefits Apply today to join an established & growing, customer-friendly pest control team!
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2026-08-07 08:45:55
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Lithonia, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-06 09:17:28
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SUMMARY Provides service and information to current and prospective members through positive communication.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following.
Other duties may be assigned.
Promotes and incorporates the YMCA five core values into all activities.Answers inquiries and provides information on YMCA membership and programs.Provides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention.Builds relationships with members; helps members connect with one another and the YMCA.Responds to and resolves members concerns.Enrolls new members and processes membership applications.Registers members and participants in classes and programs.Conducts interviews and/or tours of facility responsive to the needs of the prospective members; sells memberships.Implements procedures pertinent to the effective and efficient operation of the Membership Department.
Ensures compliance with membership policies and procedures.Report suspicious and inappropriate behaviors and policy violations.Follows mandated abuse and incident reporting requirements.Meet timelines and deadlines related to supporting systems and employee compliance.
Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.Attends staff meetings and trainings as required.Other duties as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
YMCA Culture & Cause Expectations Our mission and core values are brought to life by our culture.
Its who are, who we aspire to be and how we show up every day.
We are cause-driven.
We dont just show up, we show up with purpose.
As a cause driven leader you are expected to be: Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.
Nurturing-To care for, support, and help develop through encouragement.
Hopeful-Take an optimistic or positive view of future outcomes.
Determined-To devote full strength and concentrated attention to the cause.
GenuineTo be honest and open in relationships with others.
YMCA Competencies (Leader): Mission Advancement:Accepts and demonstrates the Ys values.
Demonstrates a desire to serve others and fulfill community needs.
Recruits volunteers and builds effective, supportive working relationships with them.
Supports fund-raising.
Collaboration:Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Builds rapport and relates well to others.
Seeks first to understand the other persons point of view, and remains calm in challenging situations.
Listens for understanding and meaning; speaks and writes effectively.
Takes initiative to assist in developing others.
Operational Effectiveness:Makes sound judgments, ...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-06 09:16:43
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Butte, US-MT
Salary / Rate: Not Specified
Posted: 2026-08-06 09:14:11
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Job ID: 527380
Tilcon Connecticut Inc., a CRH company, has played a vital role in building infrastructure around our state, serving the market from 23 locations throughout Connecticut.
As a leading supplier of quality crushed stone, hot mix asphalt, and ready mix concrete, Tilcon Connecticut has supported the construction of superior roads, buildings and bridges.
The most respected name in the construction industry, from the quarry to the road, Tilcon Connecticut does it all!
Are you looking for opportunities and benefits of a large corporation with a small company feel? Then Tilcon Connecticut Inc.
and CRH is the company for you! If you're up for a rewarding challenge, we invite you to take the first step and apply today!
Position Overview
Tilcon Connecticut has an opening for an experienced Transportation Coordinator in our New Britain office.
This person will support the Transportation Manager in hired hauler contract execution, driver's payroll, directing calls, assisting with dispatch, and providing exceptional customer service.
This role will work closely with our Construction, Milling and Paving division.
The selected candidate will be required to work in a team environment with other co-workers and managers.
Our core values are safety, quality and integrity in everything we do.
All Tilcon Connecticut employees are expected to partner with associates and management of Tilcon Connecticut Inc.
to coordinate, support, and actively promote our safety processes.
The Transportaion Coordinator will report directly to the Transportation Manager and will comply with mandatory safety requirements and other functions of the team.
Key Responsibilities (Essential Duties and Functions)
* Send and organize hired hauler contracts
* Evaluate insurance certificates from hired haulers and track renewals
* Input haul ticket entries for payment
* Directing calls to dispatch and other necessary departments
* Investigating waiting and travel time submissions from hired haulers
* Assisting hired haulers with pay discrepancies and providing backup documentation as necessary
* Assuring all on site internal drivers OSHA cards are up to date
* Track driver route history and provide updates to transportation manager if anything looks out of the ordinary
* Submit internal drivers' timecards
* Complete various evaluations in excel as needed (pay rate adjustments by job, hired hauler no show/break downs, trucks requested vs.
assigned, etc.)
* Dispatching - must be able to complete dispatch duties for support as needed
* Scheduling of internal and external haulers
* Communicating unordinary job site conditions and the correct start address
* Exceptional problem-solving ability (truck break downs, job site delays, call outs, etc.)
* Proficiency in utilizing our Transportation management System to dispatch trucks and track route history
* Maintain necessary records and documentation
Qu...
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Type: Permanent Location: New Britain, US-CT
Salary / Rate: Not Specified
Posted: 2026-08-06 08:43:56
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What will your job look like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
Service: Kern Transit
Location: Bakersfield, CA
Starting Pay Rate: $22.00
What You’ll Do (Essential Functions)
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
What We’re Looking For (Knowledge, Skills & Abilities)
Qualifications
* High School Diploma or G.E.D.
* Previous experience working in a customer service call center, preferred
* Customer service experience
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
*
What’s in it for you
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Tuition Reimbursement
* Perks Discount Program
* Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requ...
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Type: Permanent Location: Bakersfield, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-05 09:28:09
