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PRIMARY FUNCTION:
This GPEC internship will provide support in opening Work Orders, adding Segments, and closing Work Orders.
This person will monitor e-mails, phone calls, and messages from all Construction branches to support the daily operations of the Service Departments.
Set procedures will be incorporated to provide Standardized Processes for all branches.
This person will also be cross trained with Warranty Analysts and work closely in the same department.
ESSENTIAL DUTIES:
* Open, maintain and close work orders for Service Operations. Review and verify the following information:
*
+ Customer account
+ Component codes
+ Warranty status
+ PM
+ Standard Jobs
+ Service Letters
+ Contract / TM&R
+ Credit Check
+ Technical Information
+ SOS history
+ Transfers of parts/labor
+ Outside purchases
+ Documentation in WebXtender
+ Time Accuracy
* Codes, approves and receive purchase orders.
Reviews outside purchases to work orders and PM’s. Maintains files.
* Process CAT Access invoices
* Closely monitor machine work orders and contacts service department with any modifications that are needed
* Code vendor invoices for payment
* Handle some customer credit and journal entries
* Preparation of reports and memos
* Coordinate work order information for Warranty Department
* Travel to branch locations
* Logs time on computer
* Updates computer records for vacation/sick/personal business leave on Ceridian Time Pro
* Receives and distributes mail
* Transmits information via facsimile, personal messenger, email, etc.
* Answers telephone and routes calls to appropriate personnel. Ensures excellent customer relations by resolving telephone or direct request, issues or concerns
* Assists Manager and others with projects as needed
MINIMUM REQUIREMENTS:
Education:
High School diploma.
Work Experience:
Two years working experience in a similar administrative related position.
Prefer general knowledge of Caterpillar equipment
Physical:
Must be able to clearly communicate to others, especially in group facilitating and in writing.
Must be able to use a PC for long periods.
Other:
Good verbal and composition skills. Accounting knowledge. Computer literate. Technical aptitude.
This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2026-02-10 07:25:18
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Are you passionate about delivering exceptional service? Delta Dental is seeking a Customer Service Representative who excels in a fast-paced environment.
Your role will involve accurately resolving inquiries, documenting interactions, and collaborating with teams to handle escalated issues.
If you have three years of experience in a call center, dental, insurance or financial services and possess strong problem-solving skills, we want you on our team! This hybrid role offers the flexibility of working from home while maintaining strong team connections in the office.
Position Summary:
The primary responsibility of the Customer Service Representative is to deliver exceptional customer service to dental offices, subscribers, members, brokers, and group contacts over the phone.
This role promptly addresses and resolves concerns while ensuring accurate and efficient communication of necessary information, aiming to resolve inquiries on the first contact.
Additionally, this position meticulously documents all customer interactions and call details for thorough tracking.
The role may also involve participating in a rotation to handle customer inquiries via email, chat and other alternative communication channels.
This position handles calls of moderate complexity and escalates more challenging issues to a Senior Representative or Team Leader when necessary.
Essential Functions and Job Responsibilities:
1.
Resolves customer calls for basic, non-complex and mid-level complexity call types.
This work may include but is not limited to:
• Handling customer calls with mid-level complexity and providing high quality service and solutions to members and providers;
• Utilizing a thorough understanding of products/services to address customer inquiries;
• Demonstrating problem-solving skills to ensure prompt and accurate issue resolution;
• Maintaining a high level of professionalism and customer satisfaction in every interaction;
• Meeting or exceeding key metrics as outlined in individual goals provided to you in writing by your team lead;
• Participate in in-person meetings to learn new skills, train on system updates, build and maintain general knowledge and skills to help customers, stay abreast of departmental and organizational updates, engage in team building, maintain company culture, and foster relationships and build camaraderie with coworkers.
2.
Ensures appropriate documentation for all customer issues.
This work may include but is not limited to:
• Ensuring accurate and comprehensive documentation of all customer issues;
• Inputting relevant information into the system to track customer interactions;
• Providing detailed notes for reference by other team members and departments.
3.
Follows up with other departments on outstanding customer issues requiring further intervention.
This work may include but is not limited to:
• Following up with other departments regarding outstanding customer issues;
• Col...
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Type: Permanent Location: St Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-02-10 07:24:01
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* Interact with customers to help troubleshoot and resolve complex technical product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or product problems.
* Communicate with product development department to improve on current design or to identify possible problems with design.
* Stay abreast of current technology in products, design changes, and new products offered.
* May travel to client site in order to resolve extremely complex customer and product issuesEducation
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Type: Permanent Location: Gujrat, IN-GJ
Salary / Rate: 320000
Posted: 2026-02-07 07:52:18
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Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
033267 Scale Operator (Open)
Job Description:
Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Scale Operator
Responsibilities:
* Manage scale - scale all inbound/outbound trucks and ensure proper documentation is given to docks and drivers (bill of ladings, unloading tallies, etc.).
* Create accurate receipts and shipments in CRS database for all on-site inbound/outbound loads.
* Ensure shipment paperwork is accurate, matching shipment order prior to sending documentation to the customer in a timely manner.
* Manage truck schedule and print off daily.
* Set up trucks for inbound and outbound loads as requested by sales person using the Lean Logistics system.
* Collect unloading tallies turned in from the dock/warehouse, and match up with open receipts for processing and reconciliation.
* Keep plant manager updated on paperwork not turned in in a timely manner
* Print daily shipping and receiving logs to ensure accuracy.
* Send monthly reports to waste paper vendors.
* Greet all visitors in a friendly manner and ensure they sign in and have proper PPE.
Then point them in the right direction or notify proper personnel of their arrival.
* File paperwork.
* Answer phones and provide friendly customer service.
* Other administrative functions and miscellaneous tasks.
Qualifications:
* High school diploma or equivalent required.
* 2 - 3 years’ experience in customer relations.
* Abilit...
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Type: Permanent Location: Florence, US-KY
Salary / Rate: Not Specified
Posted: 2026-02-07 07:36:20
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Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
We are seeking individuals who are customer focused, efficient, and have effective verbal communication skills to join our contact center.
• No nights
• No weekends
• No sales, collections, or cold calls
• Options to work onsite or a hybrid of onsite and remote, once training is complete
Responsibilities:
* Answer incoming calls and emails from customers, financial institutions, and legal professionals.
* Advise customers on U.S.
Treasury financial products, regulations, and forms.
* Support account setup and navigation for U.S.
Treasury websites and applications
* Aim to exceed established metrics for accuracy, timeliness, and completeness
* Provide prompt, efficient, detailed, customer-oriented service
* Act as an advocate for our customer; reporting and/or acting on areas for improvement
* Establish and maintain accurate records and documentation
* Interpret guidelines, regulations, and recommend changes to procedures and processes
Qualifications:
* Associates degree in business or an equivalent combination of education and experience.
* Minimum one year of related experience or an equivalent combination of post-secondary education and experience in customer service, operations, or related area.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.
* Ability to interface directly with customers and resolve issues, follow, and explain policies and procedures, problem solve, and meet deadlines.
* Basic computer and MS Office proficiency.
* This position qualifies for a hybrid working arrangement that supports remote work but requires regular on-site attendance.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
* Comprehensive healthcare options (Medical, Dental, and Vision)
* 401(k) match, and a fully-funded pension plan
* Paid time off and holidays
* Generously subsidized public transportation
* Annual educational assistance
* On-site fitness facility
* Professional development programs, training, and conferences
* And more…
The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued.
We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues.
From economists to cash specialists, we work together to represent you in our economy.
Full Time / Part Time
Full time
Regular / ...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: 48649
Posted: 2026-02-07 07:32:34
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Technical Customer Support Representative (TCSR)
This role reports to the Customer Support Manager.
Salary Range: $27-32/hour.
What You'll Do:
As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system.
Your main goal is to quickly find and fix their technical problems.
You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload.
This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision.
Your Responsibilities:
* Help customers through difficult or emotional situations.
* Respond to customer needs quickly and ask for feedback to improve service.
* Skillfully gather and analyze information to find solutions, working well with others to solve problems.
* Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10).
* Help with assigned projects, sharing updates on progress and changes.
* Finish projects and administrative tasks on time and correctly.
* Follow company policies and procedures.
* Support the company's goals and values.
* Help monitor BeCA calls.
Experience & Education:
* 3 to 5 years of relevant experience.
* An Associate's degree in a technical field or similar training from a two-year college or technical school is required.
A Bachelor's degree is preferred.
* Must have MCP or MCTS certification, and A+ certifications.
Network+ certification is a plus.
* You'll need to complete specific training and certification for our company's software.
* Experience using ticketing software.
* Experience working in a 24/7 environment.
Skills & Knowledge:
* Excellent ability to understand, analyze, troubleshoot, and fix technical problems.
* Strong communication skills, both spoken and written, and good phone manners.
* Solid understanding of Windows 7 Pro, Windows 8, and Windows 10 for desktop support and maintenance.
* Good understanding of Windows Server 2008/2012/2016.
* Experience with computer hardware for servers and workstations.
* Experience supporting network systems, including Microsoft Active Directory, TCP/IP, DNS, DHCP, WINS, anti-virus software setup, Windows Updates, IIS, and Terminal Services.
* Familiarity with database software.
* Able to write clear reports and emails, and communicate effectively with customers and co-workers.
* Skilled in using spreadsheet and word processing software.
Other Requirements:
* Willingness to travel occasionally and work overtime when needed.
* Must have a valid driver's license and passport.
* Must have reliable transportation.
* Maintain a professional attitude, treating everyone with respect, especially when under pressure.
* Be dependable and on time for work, meetings, and appointments.
* Able to carry and lift computer equipment wei...
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Type: Permanent Location: Hoffman Estates, US-IL
Salary / Rate: 32.21
Posted: 2026-02-06 07:01:18
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Your Job
Consumer Engagement Manager leads a team to deliver exceptional customer support and drive continuous improvement in product and service quality.
This role builds trust-based partnerships with B2C Brand, B2B Category, and Quality Leadership, leveraging Voice of the Customer (VOC) insights to ensure open communication and alignment with business goals.
This role fosters a culture of collaboration, accountability, and operational excellence, proactively adapting team roles and processes to meet changing business needs.
What You Will Do
* Lead, mentor, and develop the Consumer Engagement team to deliver outstanding service, oversee daily operations, and resolve escalated customer issues.
* Capture and analyze customer feedback (VOC), collaborating with internal partners to drive continuous improvement in consumer experience, technology adoption, and process optimization.
* Foster a culture of accountability, collaboration, and value creation by modeling company values and championing change management and transformation.
* Collaborate with Quality, Category, Brands, and technical teams focusing on both Consumer and Professional product lines, driving alignment on business objectives, and ensuring all processes meet company standards.
* Prepare and present quarterly data-driven business reviews leveraging VOC insights to enable Brand & PRO Category success.
* Champion change management and transformation at both the individual and team level, supporting employee growth and maximizing comparative advantage .
Who You Are (Basic Qualifications)
* Bachelor's degree or 4 years of experience in B2B/B2C environments
* Experience with leadership and customer focus
* Business analysis experience
* Experience with cross functional collaboration
* Experience with CRM business tools
* Able to travel overnight 25%
What Will Put You Ahead
* Experience mentoring coaching, and developing employees
* Experience in both B2B and B2C roles, especially in consumer/customer-focused positions
* Change management experience
* Experience strategic business reviews
* Experience delivering/developing presentations
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
At Koch, empl...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:58:06
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Alaska Marine Lines is seeking a Billing Specialist Intern to provide billing and administrative support.
They assist multiple departments through data entry, customer account research, and general clerical tasks as needed.
This is a safety sensitive position.
Essential Duties and Responsibilities include the following.
Other duties may be assigned:
* Generate invoices for customers by evaluating shipments and applying company tariffs and contract rates with company software.
* Collect and scan bills of lading and related documents.
* Occasionally verify cargo information or obtain cargo measurements.
* Collect or research payment from customers as needed.
* Utilize company computer systems to conduct research or input data to support various departments; inquire about or update customer accounts; facilitate correspondence with customers or vendors; and prepare bills, receipts, checks, or other relevant documentation.
* Photocopy and scan documents and perform other miscellaneous duties.
* Sort and file records. Proofread records or forms.
* Assist with projects or other departments on an as-needed basis such as organizing information or inputting information.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Skills and Abilities:
* Ability to meet a regular work schedule.
* Ability and willingness to work overtime as required.
* Ability to plan, organize and prioritize work to meet schedules/deadlines.
* Regular attendance and timeliness are essential functions of this position.
Daily physical presence is required.
* Ability to work alone or as part of a team with minimal supervision.
* Ability to change focus and job duties in a fast moving, time restricted environment.
* PC skills required: Windows, Excel, Outlook, 10-key proficiency.
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:57:49
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Position Summary
The Arizona Diamondbacks are seeking personable, motivated, and detail-oriented retail associates to join the D-backs Authentics team for the 2026 regular season and potential postseason games at Chase Field.
This role is responsible for operating the D-backs Game-Used Memorabilia Store during home games, delivering a premium fan experience while educating guests on MLB-authenticated merchandise and handling high-value transactions with accuracy and professionalism.
Essential Duties & Responsibilities
* Serve as a knowledgeable ambassador for the MLB Authentication Program, clearly communicating product details, authenticity, and history to fans.
* Accurately handle the sale of game-used and team-issued merchandise, following program requirements.
* Engage with fans to answer questions, provide product recommendations, and enhance the overall in-game retail experience.
* Maintain a clean, organized, and visually appealing retail space throughout each game.
* Support full-time Authentics staff with pricing execution, inventory organization, and merchandising initiatives.
* Assist with restocking, setup, and breakdown of the Game-Used Memorabilia Store on game days.
* Uphold brand standards while delivering excellent customer service in a fast-paced, high-volume environment.
Required Qualifications
* High School Diploma or equivalent.
* Prior experience handling cash and credit card transactions.
* Strong interpersonal and verbal communication skills with the ability to engage a diverse fan base.
* Detail-oriented with solid organizational and multitasking abilities.
* Working knowledge of Major League Baseball teams, players, and game flow.
* Demonstrated sales skills and customer-first mindset.
Preferred Qualifications
* Previous retail, sports, or live event experience.
* Familiarity with collectibles, memorabilia, or authenticated merchandise.
* Ability to quickly learn product details and MLB authentication standards.
Additional Requirements
* Availability to work nights, weekends, and holidays as required by the game schedule.
* Ability to work a minimum of 50% of regular season home games (approximately 40 games between March 30 and September 20).
* Comfortable standing for extended periods and working in a high-energy game-day environment.
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Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-02-06 02:57:18
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About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities.
With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
Responsible to the Call Center Supervisor for performing duties related to phone and electronic interactions with CORE members that include opening and handling member accounts, educating members on available programs, and addressing member complaints, inquiries, and requests.
Essential Duties and Responsibilities
* Answers member queue contacts on a consistent basis by being in a ready status as often as possible.
Completes member requests for: account creation at existing locations, account updates, payment options, enrollment in member programs, inquiries, and requests for information by following departmental procedures, regulations, and tariffs as efficiently and quickly as possible.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Answers member electronic queue inquiries, completes and responds to all electronic member requests as necessary. Forwards emails to other departments only when necessary.
* Handles issues that are created in the Member self-service site
* Verifies member identity according to department standards before releasing information on any account.
* Informs members of appropriate programs and/or options that may benefit them or solve a problem.
* Maintains complete and accurate documentation on all calls/contacts.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Actively promotes one contact resolution by proactively responding to member issues by clarifying the member’s issue, determining the cause of the issue, selecting the best solution, and implementing the solution themselves or contacting the correct department for completion.
* Problems are easy to moderately difficult.
Task difficulty will progress as levels increase.
Methods and procedures are defined but judgment may be required to apply them to work. Work is routine and tasks are directly related.
* Performs other duties as directed by a supervisor.
Minimum Qualifications of Position
* High school diploma or equivalent certificate required.
* One or more years of practical equivalent experience in member/customer service is required.
This could include answering phone calls, chat conversations, electronic correspondence and order creation, and handling member accounts.
* Ability to work with a multi-screen, multi-application computer system.
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Type: Permanent Location: Woodland Park, US-CO
Salary / Rate: 21.395
Posted: 2026-02-06 02:56:44
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Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Juneau, Alaska.
This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Long term disability– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML's Customer Experience Initiative.
* Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
* Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative II
ESSENTIAL DUTIES AND RESPONSIBILITIES include the ...
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: Not Specified
Posted: 2026-02-06 02:11:16
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
We’re looking for a friendly, hard-working Contact Center Representative who is fluent in both English and Spanish.
As a member of our Contact Center team, you will use your superior customer service skills to answer inbound patient calls with warmth and understanding.
In this role you will support clinical departments by capturing and accurately recording information, scheduling appointments, coordinating refill requests, appropriately screening calls for transfer to a nurse, conveying messages to providers, and making outbound outreach calls to patients.
Our Contact Center practices safety and social distancing protocols and is located across the street from beautiful Revere Beach.
After successfully completing on-boarding and training, working remotely is an option, on a rotating basis.
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.
* Conduct outreach calls on behalf of clinical departments.
Requirements:
* HS Diploma/GED required.
* Excellent written and verbal communication, judgment and problem solving skills.
* Minimum of 1 year customer service, administrative, or call center experience.
* Bilingual fluency Spanish/English required.
* Knowledge of medical terminology and experience working with electronic medical record technology a plus.
* Proficient in Microsoft Office Suite.
Benefits
* Medical, dental, and vision coverage.
* Life and disability insurance.
* 401(k) retirement plan.
* Tuition reimbursement.
* Flexible spending and transportation accounts.
* Paid h...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2026-02-06 02:09:46
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Customer Account Coordinator
Location: Onsite in Circleville, Ohio
Schedule: Monday - Friday | 8 AM - 5 PM EST | OT may be required based on customer demands
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Circleville, OH.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years of customer service in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service
* De...
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Type: Permanent Location: Circleville, US-OH
Salary / Rate: Not Specified
Posted: 2026-02-05 19:44:52
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Your Job
Do you possess a combination of analytical skills and interpersonal talents? Are you searching for a place where you can cultivate a long-term career, rather than just a job?
As a Specialist of our Customer Service Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned set of customers in one or more of the following segments: EMS, VMI, Industrial, Distribution, or Automotive.
You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform), providing vital information to help our customers successfully achieve their production plans.
Our Team
Our customer service division is at the heart of our operations, interfacing directly with customers to ensure their needs are met with efficiency and professionalism.
The team is composed of skilled and passionate individuals who are committed to fostering positive customer experiences and driving satisfaction.
The Customer Service Specialist role is critical to our success as a team in providing the highest level of customer experience to Molex customers.
This role requires the highest level of responsiveness to be exercised and the coordination of additional resources to achieve closure with appropriate solutions.
What You Will Do
* Interact with internal and external customers daily via email, phone and through our Salesforce Service Cloud platform.
* Support the Order Management Process, including pre-and post-order activities, such as reviewing documents for accuracy, order changes, expedites, escalations, NPI activity, etc.
* Responsible for supporting the customer service of a global account/market segment, including Tier 1 subcontractors, with a focus on the supply chain management.
* Proactively engage with key stakeholders to collaborate with our partners to share information and present a unified message, ensuring value creation for both Molex and the customer.
* Understand customer contracts, expectations, manage customer portals, and review forecasting.
* Participate actively in team meetings and departmental training sessions to support the activities of the Customer Experience (CX) Team; provide input and engage with your team members.
* Suggest opportunities to streamline or automate procedures related to your assigned activities and functions.
Engage in a respectful challenge process where all ideas are valued.
* Enable a high level of independent decision making, largely based on the specific accounts being covered.
Who You Are (Basic Qualifications)
* High school diploma or higher
* Experience with Microsoft Office Suite
* Strong communication skills that showcase your ability to articulate ideas clearly in a fast-paced environment
* The skills to organize data, analyze information, and convey compelling data driven details
* Organizational, time management, prioritization, an...
....Read more...
Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-02-04 22:38:39
-
Area Customer Service Manager - Corrugated
Location: This is a hybrid role, you will be supporting two sites and will be expected to be onsite at one location most days.
Candidate will need to live within daily commutable distance of either site Martinsville, VA or Asheboro, NC.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific, LLC is seeking an innovative and driven Area Customer Service Manager to lead our Customer Service team for our Corrugated facilities in Martinsville, VA and Asheboro, NC.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Check out these videos/links to learn more about the Corrugated Business at Georgia-Pacific:
Georgia-Pacific: How Corrugated Boxes are Made
Georgia-Pacific: Corrugated
www.gppackaging.com
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting ...
....Read more...
Type: Permanent Location: Asheboro, US-NC
Salary / Rate: Not Specified
Posted: 2026-02-04 22:02:20
-
Area Customer Service Manager - Corrugated
Location: This is a hybrid role, you will be supporting two sites and will be expected to be onsite at one location most days.
Candidate will need to live within daily commutable distance of either site Martinsville, VA or Asheboro, NC.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific, LLC is seeking an innovative and driven Area Customer Service Manager to lead our Customer Service team for our Corrugated facilities in Martinsville, VA and Asheboro, NC.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Check out these videos/links to learn more about the Corrugated Business at Georgia-Pacific:
Georgia-Pacific: How Corrugated Boxes are Made
Georgia-Pacific: Corrugated
www.gppackaging.com
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting ...
....Read more...
Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-02-04 22:02:19
-
Your Job
The Compliance Data Entry Specialist is responsible for accurately entering, updating, and maintaining asset compliance-related data in our KBX internal systems.
Key duties include reviewing documents for accuracy and regulatory requirements, identifying and correcting data errors, and collaborating with internal and external parties to gather information.
This role also involves ensuring data quality and maintaining strict confidentiality and security protocols.
Our Team
The KBX Compliance team is part of the business and plays a key role in supporting its vision and operations.
Our team maintains strong adherence to all regulatory requirements, understands their impact on the business, and shares this knowledge throughout the organization.
The compliance program is structured around a framework that addresses high-risk activities and outlines how these risks will be managed.
What You Will Do
* Accurately input, update, and maintain records in KBX systems, spreadsheets, and other systems.
* Review documents and data for completeness, accuracy, and adherence to regulatory requirements.
* Proactively identify and correct errors and follow up on missing or outdated documentation.
* Assist in preparing reports and audit documentation to support internal and external audits.
* Communicate with internal departments, such as maintenance, operations, and finance to clarify information and resolve discrepancies.
* Maintain the confidentiality of sensitive data and adhere to all data security and privacy protocols.
* Help identify opportunities to improve data entry processes and ensure best practices are followed.
Who You Are (Basic Qualifications)
* Experience entering data into systems or databases
* Experience using the Microsoft Office suite
* Experience working with multiple cross functional teams
* Experience managing and organizing data files
What Will Put You Ahead
* Experience using a TMS to log and enter data
* Experience performing reconciliation and data entry quality assurance
* Experience applying knowledge of transportation/logistics compliance regulations
* Experience working within an assets-based logistics department
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philo...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-02-04 21:44:14
-
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
....Read more...
Type: Permanent Location: Boise, US-ID
Salary / Rate: Not Specified
Posted: 2026-02-04 21:41:12
-
Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
* Provides basic member service transactions, with quality and accuracy.
* Consults with members.
* Identifies needs, offers solutions, and follows up on any pending transactions.
* Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
* Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in con...
....Read more...
Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-01-28 07:18:42
-
D-backs Authentics Retail Associate
Summary:
The Arizona Diamondbacks team is looking for personable, motivated retail associates to join our D-backs Authentics team for the 2023 regular season and potential post-season games at Chase Field.
Essential Duties and Responsibilities:
* Communicate the details of the MLB authentication program with fans at D-backs games
* Accurately handle the sale of game-used and team-issued merchandise, following program requirements
* Answer questions fans may have about game-used and team-issued merchandise
* Maintain a clean and organized retail environment
* Assist full-time Authentics staff with pricing structures and merchandising ideas
Qualifications/Education Required:
* Must have a High School Diploma or equivalent education
* Prior experience handling cash and credit card sales
* Ability to interact positively with a large fan base
* Must be detail-oriented and have strong organizational skills
* Above average verbal communication skills
* Knowledge of Major League Baseball teams, players and events
* Strong sales skills
Other Qualifications:
* Candidates must be willing to work Nights, Weekends and Holidays if necessary
* Ability to work at least 50% of the regular season games at Chase Field (approximately 40 games between April 6 and October 1)
....Read more...
Type: Permanent Location: Phoenix, US-AZ
Salary / Rate: Not Specified
Posted: 2026-01-28 07:17:12
-
Customer Account Coordinator
Location: Onsite in Asheboro, NC
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Asheboro, NC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logi...
....Read more...
Type: Permanent Location: Asheboro, US-NC
Salary / Rate: Not Specified
Posted: 2026-01-27 07:15:25
-
Customer Account Coordinator
Location: Onsite in Martinsville, VA
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Martinsville, VA.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply cha...
....Read more...
Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-01-27 07:15:25
-
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired.
We accomplish this in four ways:
* EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
* BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
* SERVE: Many of our products are sold directly to the federal government.
We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
* SUPPORT: We want to end blindness forever.
To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
Perform daily customer service functions.
LOCATION AND SCHEDULE
Monday-Friday 7:30 AM – 4 PM
KEY RESPONSIBILITIES
* Provide excellent customer service to customers and partners.
* Assist department in meeting customer service goals and service level agreements.
* Processing incoming orders for the department.
* Track and issue credits for customer returns.
* Answer and manage incoming emails and calls while being able to respond to customer requests and/or complaints in a professional manner.
* Maintain accurate records of customer interactions and service.
* Utilize reference materials to assist and resolve any inquiries.
* Assist the team with projects.
* Maintain the strictest confidentiality and privacy of customer and agency information.
* All other duties as assigned by Manager or Supervisor.
QUALIFICATIONS
* High School graduate with additional training in customer service or one-year equivalent work experience.
* Two years of experience in customer service, customer support, or a related field.
* Must be proficient with Windows 10 and the Chrome browser and have basic computer skills.
* Able to multitask and use multiple computer programs at the same time.
* Excellent interpersonal skills in dealing with and communicating with customers, vendors, company divisions, co-workers and management, verbally and in writing.
* Demonstrated proficiency with Microsoft Office skills, especially Excel.
* Customer-focused with the ability to actively listen, utilize critical thinking, problem-solving and reading comprehension skills to effectively resolve issues.
* Strong time management and prioritization skills.
* If applicable, demonstrated proficiency in use of Assistive Technology required with either JAWS and/or Zoom Text for visual adaptation.
Why LCI?
* Purpose-driven company driven by principles, not profit
* Reach your highest potential: upward mobility, rewarded through hard work
* Competitive salary and compensation
* Basic Life Insurance at ...
....Read more...
Type: Permanent Location: Durham, US-NC
Salary / Rate: Not Specified
Posted: 2026-01-24 07:05:05
-
Your Job
Provide input and support to Sales Account Managers and Customers in preparing quotations, monitoring order status, follow-up and execution of critical programs/processes and report analysis and preparation.
Foster positive relationships with Customers via timely and thorough follow-up to inquiries and order requirements.
Our Team
Our Fremont-based customer service team is dedicated to supporting a diverse range of top-tier clients with excellence and professionalism.
Known for our strong work ethic and unwavering commitment to customer satisfaction, we consistently deliver high-quality support tailored to each client's unique needs.
Our team thrives on collaboration, mutual respect, and a shared spirit of success-fostering a positive and productive environment where teamwork drives results.
Whether solving complex issues or providing day-to-day assistance, we take pride in being reliable, responsive, and customer-focused.
What You Will Do
* Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
* Ensure Customer inquiries/issues are addressed/ resolved to completion
* Ensure accuracy of data and requirements in SAP
* Manage execution, requirements and maintenance of Customer Programs
* Resolve Order-related issues with intercompany departments
* Issue Quotations and follow-up on the status
* Prepare and utilize analysis reports to improve programs and communication/follow-up with Customers
* Prepare Order, RMA and Forecast status reports.
* Backup Account/Sales Managers during Travel
* Update Customer portals
* Issue open order ECOs
Who You Are (Basic Qualifications)
* Excellent written/verbal communications skills, detail oriented, and MS Office proficiency with an emphasis on Excel.
* Minimum 3 yrs experience in a customer-facing service role.
Added plus if experience includes familiarity with DSS products (WLM, Opto-E, Connectivity).
* BA/BS preferred
For this role, we anticipate paying $75,000- $105,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives.
We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most.
Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ...
....Read more...
Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-01-23 22:43:05
-
Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
* Provides basic member service transactions, with quality and accuracy.
* Consults with members.
* Identifies needs, offers solutions, and follows up on any pending transactions.
* Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
* Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in con...
....Read more...
Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-01-23 22:05:41
