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Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Circleville, OH.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location: This is a fully onsite role based out of our Circleville, OH plant.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
* Ability to handle multiple competing priorities with flexibility and calm under pressure
* Strong communication skills and the ability to build relationships across departments and wit...
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Type: Permanent Location: Circleville, US-OH
Salary / Rate: Not Specified
Posted: 2026-10-14 15:07:20
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About the Role Enjoy helping people and solving problems? Join Jax Kar Wash as a full-time Unlimited Club Support Representative.
Youll help customers get the most out of their memberships, answer questions, resolve account concerns, and support the daily operations of our Unlimited Club Department.
This position is based at one of our car wash locations and combines phone support, customer support ticket management, and face-to-face customer service.
Youll also assist lobby visitors with membership updates, gift card purchases, and detailing inquiries.
If youre friendly, organized, and comfortable balancing customer service with administrative tasks, wed love to hear from you.
$16 per hour plus performance-based bonus opportunities What Youll Do Provide helpful customer service: Answer incoming calls and assist customers with membership questions, account updates, and concerns.Manage customer support tickets: Create, review, and follow up on requests to ensure customers receive timely responses and resolutions.Assist customers in person: Help lobby visitors with Unlimited Club memberships, account assistance, gift card purchases, and detailing inquiries.Keep accurate records: Document customer interactions, update account information, and assist with reporting.Support daily operations: Assist the Unlimited Club Department with administrative tasks and help keep work organized and moving forward.Work as a team: Collaborate with the Unlimited Club team to resolve concerns and deliver a positive customer experience.
What Youll Bring At least six months of experience in customer service or an administrative role.Clear, friendly communication skills over the phone and in person.A patient, professional approach to resolving customer concerns.Strong organizational skills, attention to detail, and follow-through.Comfort using computers and learning customer account and support systems.The ability to manage multiple tasks and prioritize in a fast-paced environment.A positive attitude and willingness to help customers and teammates.
What We Offer Hourly pay plus bonus opportunities: $16 per hour, with performance-based opportunities including a guaranteed $480 bonus for full-time employee, Unlimited Club bonus, and retention bonus.Opportunities to grow: Develop your customer service, administrative, and problem-solving skills with opportunities to advance within the department.A supportive team: Work alongside teammates focused on helping customers and keeping daily operations running smoothly.Work that makes an impact: Help customers resolve concerns and enjoy a better experience with Jax.
Ready to join the team? Apply today! #INDJXA
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Type: Permanent Location: Rochester, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-14 14:38:01
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Security Lead Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity youve been looking for! About Us: At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach.
We are proud to provide top-tier security and loss prevention services to our valued clients, and were growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today! What We Offer: Weekly Pay Your hard work is rewarded fast.
Competitive Benefits Health, dental, vision, and more.
Flexible Schedules Work-life balance matters.
401(k) Program Invest in your future.
Easy Online Application Process Get started in minutes! Lead Responsibilities: Provide on-site leadership and supervision for all assigned security personnel.Serve as the primary liaison between M1 Global and client facility management.Train and supervise staff on: Emergency response proceduresEvacuation protocolsHazmat guidelinesFire safety measuresInjury and incident reporting processes Ensure full compliance with M1 Globals internal policies, protocols, and performance standards.Conduct site inspections and document risk conditions, incidents, and safety concerns.Report findings to both client and Metro One leadership in a timely, professional manner.Support the performance of emergency initiatives, incident response, and operational readiness.Manage all security-related equipment and patrol vehicles, ensuring proper use and maintenance.Foster productive, collaborative relationships with client stakeholders and internal teams.Implement and maintain effective communication protocols to ensure seamless coordination.
Qualifications and Requirements: Lead experience managing uniform security staff is required.Background in security or safety operations within logistics, fulfillment, or industrial settings preferred.Prior experience in the security industry, military, or law enforcement is required.Strong knowledge of emergency procedures, safety standards, and personnel training.Must successfully complete all pre-employment screenings and meet local licensing requirements.
Why M1 Global? If you're looking for more than just a job if you want to be part of a growing, supportive team where your hard work matters M1 Global is your next career move.
We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.
Grow your career.
Strengthen your skills.
Make a difference.
M1 Global is an Equal Opportunity Employer.
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Type: Permanent Location: Los Angeles, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-14 14:35:37
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Make a difference every day at Amoskeag Health, where we believe strong healthcare beings with strong human Connections! ~ Fully remote after training! ~ We are excited to be growing our team as we continue to expand services and support our growing patient population.
Who You Are: Amoskeag Health is seeking a dedicated Call Center Representative who is organized, professional, and a welcoming individual who enjoys interacting with patients.
You serve as a positive first point of contact and are comfortable answering and routing calls, documenting phone notes, scheduling appointments, and assisting patients and other Amoskeag Health stakeholders to ensure smooth and efficient call center operations.
What You'll Do: Receive and distribute messages taken by answering service from previous night.
Assist clinical staff in retrieving messages and distribute accordingly.Answer all incoming calls, handle/route as appropriate or take messages and distribute in a timely manner.Responsible for making reminder phone calls for missed appointments and other appointment related issues.Schedule patients in computer using the Electronic Medical Record (EMR) system Athena.Handle basic triage.Make outbound calls/notifications of normal results.Attend Call Center meetings, as directed.
If absent, responsible for reading minutes of meeting and signing the documentation.Attend and participate in other Health Center meetings, as directed.
If absent, responsible for reading minutes of meeting and signing the documentation.Attend mandatory safety-related in-services as designated by Senior Management Team.Sensitivity to cultural diversity of population being served.Follow all Personnel Policies as described in Employee Orientation Handbook received at the time of employment.Other responsibilities as assigned by supervisor.
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Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2026-10-14 12:15:11
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Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers,to improve sales, support all site operations to maximize profits, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner.
Position Summary: Maximize customer satisfaction, perform cleaning duties, stock and handle products, perform cash handling and register operation duties.
Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement Provide quick, friendly serviceSuggest additional and promotional items, optimize time of self to ensure Customer Service Plus OneHandle customer's questions, complaints, and returns quickly and appropriately or refer to ManagementPromote the use and benefits of the QD Card Cash Handling/Reporting and Register Operations Perform shift and daily opening/closing activities as instructed/use of checklistPerform duties and follow policy on cash handling/reportingEnsure sales are recorded and cash is secure and accounted for as per policyEnsure alcohol/tobacco/lottery and lotto sales are appropriately handled Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc.
Receiving, Stocking and Handling Products Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherEnsure proper rotation of productsRemove out-dates, damaged, and spoiled productsReceive and check-in deliveries, lifting and organizing containers weighing up to 50 poundsVerify accuracy by comparing shipment to written order and report discrepancies in deliveries.Verify shelf tags (accurate, readable)Maintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Serve and prepare ice cream cones/cupsPrepare and package hot food for customers purchase if applicable Lift and count returnable bottles and cans, stack neatly in designated areaHandle open products appropriately and according to health regulations Cooperate with other stores and company personnel Demonstrate respect for employees and the companyReport to work as scheduled and in appropriate company uniformFollow through on assigned tasks, demonstrate urgency in getting things doneComplete training assignmentsMaintain confidentiality of store personnel and operationsSign in and out using time and attendance systemKnow and follow policies and procedures Education/Experience High School diploma or equivalent preferredRetail Customer Service experience preferred Training Must complete the following within 60 days of hire New Employee OrientationNew Employee ChecklistRTO (Ready Training on-line)CSR SecurityMust have...
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Type: Permanent Location: Lansing, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-14 12:12:53
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Join a legacy of excellence atSaint Croix Inc., where for over 65 years weve set the standard in luxury sportswear.
Founded and still proudly headquartered in Winona, Minnesota, we are known worldwide for our handcrafted garments that combine innovative technology with timeless craftsmanship.
As we continue to grow, were looking for passionate, dedicated individuals to join our team and help carry forward our commitment to quality, precision, and style.
We are looking for aCustomer Service Representativeto join our team.
The Customer Service Representative serves as the primary point of contact for customers and sales representatives by providing timely, accurate, and professional support.
This role is responsible for processing orders, resolving customer concerns, maintaining customer account information, and ensuring a positive customer experience.
The Customer Service Representative works closely with Sales, Production, Planning, Shipping, and other departments to ensure customer requirements are met while supporting company objectives and service standards.
This position serves as the voice of the customer by identifying trends, providing data-driven insights, and collaborating with internal teams to improve processes, service levels, and customer satisfaction.
The Customer Service Representative plays an important role in fostering strong customer relationships, supporting operational efficiency, and driving continuous improvement in the customer experience.
Serve as a primary point of contact for customers via phone, email, and other communication channels.Build and maintain positive customer relationships through responsive, professional, and solution-oriented service.Adopt and perfect brand voice in communications with customers across all channels.Serve as the voice of the customer by communicating customer insights, concerns, and trends to management and cross-functional teams.Analyze customer feedback, service trends, and order data to identify opportunities to improve customer satisfaction and operational efficiency.Monitor customer service metrics and recurring issues, providing recommendations to improve service levels and customer retention.Process customer orders, changes, cancellations, and returns accurately and in a timely manner.Maintain customer account information and ensure records are current and accurate.Respond to customer inquiries in a prioritized manner regarding products, pricing, order status, shipments, and service-related issues.Investigate and resolve customer complaints, coordinating corrective actions and following up to ensure resolution.Prepare reports and analyze customer data to support decision-making and continuous improvement initiatives.Collaborate with Sales Representatives to ensure customer agreements, pricing, and terms are followed.Coordinate with Production, Planning, Shipping, and other departments to meet customer expectations and delivery requirements.Partner with internal teams to improve c...
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Type: Permanent Location: Goodview, US-MN
Salary / Rate: Not Specified
Posted: 2026-10-13 10:20:19
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WHO WE ARE:
We are looking for a Customer Service Representative to join our team.
This is a full time, temporary position for 12 months.
The working hours are from 9AM-5PM.
Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.
The Customer Service Representative supports the organization’s efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.
Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:
* Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
* Responds to customer emails, calls and inquiries on other platforms, daily;
* Identifies customer’s needs and reacts accordingly following established processes;
* Collaborates with different internal departments to ensure all customer’s needs are taken care of and follows brand guidelines;
* Assists the e-commerce department during peak periods;
* Other tasks as required.
WHAT YOU’LL NEED:
* Must be perfectly bilingual (English and French), written and spoken.
Knowledge of Spanish is an asset;
* Experience working within a fast paced retail, sales and/or call center environment;
* Exceptional verbal and written communication skills;
* A positive attitude and a customer focused approach;
* Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
* Comfortable with assessing customer needs over the phone and via email;
* Good interpersonal skills and an ability to work independently and in a team environment;
* Strong leadership skills and able to deliver results;
* Ability to multitask and perform in fast paced an sensitive situations.
* Available to work from Ardene's Head office in Laval, 5 days per week (Monday to Friday).
* Willingness to work on weekends during busy periods.
See job description
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Type: Permanent Location: Laval, CA-QC
Salary / Rate: Not Specified
Posted: 2026-10-13 10:17:47
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Department: Store Operations Reports To: Store Manager Position Type: Full-Time Work Location: Spokane Valley, Washington Compensation: Starting at $18.00 per hour, plus tips Position Summary The Customer Service Associate provides friendly, efficient, and welcoming service to customers while preparing and serving high-quality aa bowls, smoothies, and other menu items.
This position supports daily store operations by maintaining product quality, processing transactions accurately, keeping the store clean and organized, and ensuring a positive customer experience.
Essential Duties and Responsibilities Customer Service Greet customers and provide prompt, friendly, and professional service.Assist customers with menu selections, ingredients, toppings, and customization options.Answer questions about products, pricing, promotions, and available menu items.Accurately enter orders and process cash, credit card, and other payment transactions.Address routine customer concerns professionally and refer more complex issues to management.Maintain a welcoming environment that encourages repeat business.
Food Preparation and Quality Prepare aa bowls, smoothies, and other menu items according to established recipes and presentation standards.Customize orders according to customer preferences and accurately communicate available ingredient and allergen information.Follow applicable food safety, sanitation, and food handling procedures.Monitor ingredient freshness, product quality, and portion sizes.Restock toppings, fruit, aa bases, cups, utensils, and other supplies as needed.Properly store, label, rotate, and dispose of food products in accordance with established procedures.
Store Operations Maintain cleanliness and organization throughout food preparation stations, service counters, and customer areas.Clean and sanitize work surfaces, equipment, utensils, and food preparation areas throughout the shift.Complete assigned opening and closing duties.Assist with inventory counts, supply organization, and reporting low-stock items to management.Follow cash-handling procedures and maintain accurate transactions.Help maintain attractive product displays and support promotional activities.Work collaboratively with team members to support efficient daily operations.
Compliance and Professionalism Follow company policies, procedures, and applicable federal, state, and local food safety requirements.Obtain and maintain a valid Washington State Food Worker Card as required by law.
New employees may work for up to 14 days before obtaining the card if they receive the required food safety training from the employer.Maintain appropriate personal hygiene and comply with applicable dress code and food safety requirements.Demonstrate reliability, punctuality, and a strong work ethic.Communicate respectfully with customers, coworkers, and management.Perform other related duties as assigned.
Qualifications Previous customer service, food service, or retail experience preferr...
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Type: Permanent Location: Spokane Valley, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-13 10:12:56
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Department: Store Operations Reports To: Store Manager Position Type: Full-Time Work Location: Spokane Valley, Washington Compensation: Starting at $18.00 per hour, plus tips Position Summary The Customer Service Associate provides friendly, efficient, and welcoming service to customers while preparing and serving high-quality aa bowls, smoothies, and other menu items.
This position supports daily store operations by maintaining product quality, processing transactions accurately, keeping the store clean and organized, and ensuring a positive customer experience.
Essential Duties and Responsibilities Customer Service Greet customers and provide prompt, friendly, and professional service.Assist customers with menu selections, ingredients, toppings, and customization options.Answer questions about products, pricing, promotions, and available menu items.Accurately enter orders and process cash, credit card, and other payment transactions.Address routine customer concerns professionally and refer more complex issues to management.Maintain a welcoming environment that encourages repeat business.
Food Preparation and Quality Prepare aa bowls, smoothies, and other menu items according to established recipes and presentation standards.Customize orders according to customer preferences and accurately communicate available ingredient and allergen information.Follow applicable food safety, sanitation, and food handling procedures.Monitor ingredient freshness, product quality, and portion sizes.Restock toppings, fruit, aa bases, cups, utensils, and other supplies as needed.Properly store, label, rotate, and dispose of food products in accordance with established procedures.
Store Operations Maintain cleanliness and organization throughout food preparation stations, service counters, and customer areas.Clean and sanitize work surfaces, equipment, utensils, and food preparation areas throughout the shift.Complete assigned opening and closing duties.Assist with inventory counts, supply organization, and reporting low-stock items to management.Follow cash-handling procedures and maintain accurate transactions.Help maintain attractive product displays and support promotional activities.Work collaboratively with team members to support efficient daily operations.
Compliance and Professionalism Follow company policies, procedures, and applicable federal, state, and local food safety requirements.Obtain and maintain a valid Washington State Food Worker Card as required by law.
New employees may work for up to 14 days before obtaining the card if they receive the required food safety training from the employer.Maintain appropriate personal hygiene and comply with applicable dress code and food safety requirements.Demonstrate reliability, punctuality, and a strong work ethic.Communicate respectfully with customers, coworkers, and management.Perform other related duties as assigned.
Qualifications Previous customer service, food service, or retail experience preferr...
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Type: Permanent Location: Spokane Valley, US-WA
Salary / Rate: Not Specified
Posted: 2026-10-13 10:12:51
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
What Will Your Job Look Like?
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front-line representative of the Company.
Location: This position is on site at our Baltimore Assessments office located at 4201 Patterson Ave Baltimore, MD 21215.
Hours: Monday - Friday: 8:30am - 5:00pm EST.
Please note, you will have to work one weekend day a month.
What you’ll do:
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing company systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by company standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
* Regular attendance is required
What you’ll need:
Experience, Education & Certifications:
* High School Diploma or G.E.D.
* Customer service experience
Skills:
* Typing speed of 30 WPM or greater
* Knowledge Microsoft Outlook and Microsoft Word
* Exemplary communication and phone skills
* Ability to maintain high level of confidentiality
* Regular attendance is required
Even better if you have...
* Previous experience working in a customer service call center, preferred
What’s in it for you:
* Health and Life Insurance Plans
* Dental and Vision Plans
* 401(k) with a company match
* Paid Time Off and Holiday Pay
* Maternity/Paternity Leave
* Casual Dress Environment
* Tuition Reimb...
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Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2026-10-13 09:48:50
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: Remote Connecticut
Hourly Rate: $16.94
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Connecticut
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
* High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps).
Use of wireless and WiFi “air cards” is prohibited
* A quiet space within the home free of distractions including caretaking of any kind
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan w...
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Type: Permanent Location: Hampton, US-CT
Salary / Rate: Not Specified
Posted: 2026-10-13 09:31:56
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$18 Per Hour Plus Spiffs | Monday Through Friday | Growth Opportunities Be the Voice That Makes Someone's Day Better When a homeowner calls Peterman Brothers, they need someone who listens, takes ownership, and helps them get the service they need.
That is where you come in.As a Customer Service Representative, you will be the first voice our customers hear.
You will answer inbound calls, book appointments, solve problems, and make sure every customer feels taken care of.
If you are upbeat, dependable, comfortable in a fast paced environment, and love helping people, we want to meet you.You will earn $18 per hour plus spiffs, with opportunities to grow your career at Peterman Brothers.
Why Join Peterman Brothers? $18 per hour plus spiff opportunities Monday through Friday schedule Shift options: 9 AM to 6 PM or 10 AM to 7 PM Two weeks of paid time off to start 401(k) with company match HSA with company contribution Medical, dental, vision, and life insurance Voluntary insurance options Employee Assistance Program and employee discount Six paid holidays plus two floating holidays Paid birthday off and bereavement pay Company events and career advancement opportunities What You Will Do Answer inbound calls with empathy, professionalism, and a positive attitude Book service appointments accurately and capture the details our technicians need Explain next steps and set clear expectations for customers Make outbound calls to members to schedule preventative maintenance and help fill the schedule De-escalate difficult conversations and focus on solutions Document customer interactions using multiple systems and tools Follow call standards and meet expectations for quality, accuracy, and productivity Know when to escalate a concern and work with the right team to resolve it Other duties as assigned You Are a Great Fit If You Enjoy talking with people and making them feel heard Stay calm and professional when calls get challenging Are reliable, punctual, and ready to work your scheduled shift Can navigate multiple computer programs while talking with customers Pay attention to details and take pride in booking appointments correctly Communicate clearly, listen actively, and solve problems Bring a positive attitude and are motivated to meet performance goals Your Next Opportunity Starts Here Peterman Brothers started in Pete Peterman's garage in 1986 and has grown into a family owned home services company serving Indiana, Ohio, and Kentucky.
We believe the customer experience starts with the person answering the phone, and we value the people who make that experience great.Ready to put your people skills to work with a team that wants to see you succeed? Apply today!Peterman Brothers is an Equal Opportunity Employer.
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Type: Permanent Location: Greenwood, US-IN
Salary / Rate: Not Specified
Posted: 2026-10-13 09:23:12
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: In this role, you will be the primary point of contact for our patients, helping them navigate their orders, resolving their concerns, and ensuring they receive the highest level of care.
Schedule: MondayFriday | 8:30 AM - 5:00 PM.
Location: Training conducted in Center Line, MI.
Hybrid and remote options available after training.
What We're Looking For A high school diploma or equivalent.Effective verbal and written communication skills, with a polite and professional phone demeanor.Ability to confidently navigate a desktop computer and operate a multi-line phone system.A high level of accuracy and attention to detail in all aspects of your work.Excellent organizational and multitasking abilities, with the capacity to comfortably manage a high volume of phone calls.
What Youll Be Doing Answer high-volume incoming calls, serving as a friendly and knowledgeable resource to resolve patient concerns and complaints.Accurately enter new patient information into our Condor systemincluding demographics, diagnosis, physician details, product needs, and insurance data.Obtain written orders from physicians, verify insurance coverage, and generate accurate orders.Make outbound calls to keep patients and referral sources updated on their order status.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Center Line, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-13 09:21:53
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.
We encourage applicants of all ages as we do not discriminate on the basis of an appl...
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Type: Permanent Location: Lithia Springs, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-13 09:05:32
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Skills for ChicagoIs a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily.
Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area.
To be eligible for Skills for Chicago services, candidates must reside in Illinois or Indiana, be authorized to work in the United States, and be either unemployed or underemployed.Grainger IncGrainger is a leading industrial supply company driven by its purpose, We Keep The World Working®.
Serving millions of customers worldwide, Grainger combines products, technology, and strong customer relationships to help businesses run safely and efficiently.
The company fosters an inclusive, people-first culture that supports career growth, community engagement, and meaningful impact.Job HighlightsHandle high volumes of inbound calls while delivering professional, empathetic, and efficient customer serviceNavigate multiple systems and databases quickly to resolve customer inquiriesAssist with order placement, product information, pricing, invoicing issues, credits, and returnsSolve problems independently using critical thinking and available resourcesCandidate Profile1+ year of customer service experience requiredHigh-volume inbound call center experience preferred but not requiredHigh school diploma or equivalent requiredProficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)Experience with CRM systems and SAP is a plusAdditional InformationLocationLake ForestBenefitsDental;Medical;Parent Leave;Retirement/401K;Vacation;Vision
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Type: Permanent Location: Lake Forest, US-IL
Salary / Rate: Not Specified
Posted: 2026-10-12 08:53:16
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Your Job
Georgia-Pacific is seeking a Manufacturing Account Coordinator to support our Huntsville, AL corrugated box plant.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
This position reports to the Huntsville Customer Service Manager.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location
3420 Stanwood Blvd NE, Huntsville, AL 35811
This is a fully onsite role based out of our Huntsville, AL plant.
Salary
$28 - $30/hr.
(based on experience level)
Schedule
Standard business hours; 7:50am to 5:00pm EST, Monday - Friday, with flexibility as needed based on customer demands .
What You Will Do
* Manage customer accounts like it's your own business through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
* Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department.
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed.
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* 2+ years of customer service in a fa...
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Type: Permanent Location: Huntsville, US-AL
Salary / Rate: Not Specified
Posted: 2026-10-10 11:14:45
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Alaska Marine Lines is seeking a Customer Service Representative to join our Customer Service department.
The Customer Service Representative will support customers with shipping needs through a multitude of avenues.
The Customer Service Representative plays a key role in delivering exceptional customer experience through timely communication, strong problem-solving skills, and a commitment to accuracy and safety.
If you thrive in a fast-paced environment and enjoy helping customers while keeping operations running smoothly, we encourage you to apply.
This is a Safety-Sensitive position.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
* Answering a variety of customer questions by phone, email, or in person regarding services, tools, and resources.
* Provide quotes to provide the customer with estimated costs for shipping their item(s).
* Provide bookings to customers to receive their item(s) for shipping.
* Researching customer inquiries which may require communicating with other departments or operating companies.
* Occasionally physically verify cargo information or obtain cargo measurements.
* Occasionally collect and scan bills of ladings.
* Occasionally assist with receiving/processing bills of lading from drivers or customers delivering freight.
* Ability to work with several programs and screens at a time.
* Occasionally assist with billing charges on customer invoices.
* Collect payment over the phone.
Benefits You Can Look Forward To:
* Health Insurance - medical, dental, and vision with low employee contributions
* Health Insurance for your family – we also contribute to medical, dental and vision for your family
* Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
* Paid Holidays - 8 paid holiday a year in addition to PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day)
* 401(k) with company match + additional annual retirement contribution
* Health and Wellness Program - FitOn
* Tuition Reimbursement
* Employee Assistance Program
* Life Insurance and AD&D – we pay for at no cost to you
* Long term disability – we pay for at no cost to you
* Opportunities for internal promotions/career advancement
* Family friendly work hours (closed on weekends and paid holidays)
* Discretionary Bonus Program
* Competitive wages with annual performance and wage reviews
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment.
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: 27.11
Posted: 2026-10-10 10:01:16
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JOB SUMMARY The CUSTOMER SERVICE SPECIALIST (CSS) serves as the primary point of contact for the assigned Project Managers (PMs), contractors, and the internal service team.
The CSS owns communication and coordination of service requests from receipt through work order completion, ensuring timely updates, accurate PCMS documentation, and consistent follow-through.
The CSS partners with Generalists and Invoice Specialists to compete handoffs and keep work moving.
JOB DUTIES AND RESPONSIBILITIES: RECEIVE, REVIEW, & DISPATCH SERVICE REQUESTS: Receive service requests from assigned PMs and enter all required information into PCMS.
Review the request, work order details, priority, location, scope, and available supporting information before dispatch.
Identify and assign an appropriate contractor in accordance with program requirements; communicate the scope and expectations.
Confirm contractor acceptance and obtain an estimated time of arrival (ETA).OWN CONTRACTOR COORDINATION & WORK ORDER PROGRESS: Communicate directly with contractors from work order acceptance through completion.
Follow up on scheduling, arrival, work progress, findings, delays, outstanding actions, and completion so work orders do not remain stagnant.
Coordinate technician check-ins and check-outs and confirm arrival and departure details are documented in PCMS; work with Generalists when they are providing check-in/out support.
Review contractor updates and repair recommendations, determine the next required action, and communicate with the PM as needed.
Coordinate Not-To-Exceed (NTE) requests and required PM approvals; ensure approved information is recorded on the work order.
Generalists may assist with documenting and routing requests.REPORTING, DOCUMENTATION, AND COMPLIANCE: Maintain accurate and complete records for all task orders, including work authorizations, contractor assignments, progress updates, and closeout documentation in accordance with contract requirements.
Pull and distribute customer reports; upload approved documentation and as-built records into applicable systems, including PCMS and client-specific platforms; support preparation of construction cost breakdowns and progress charts as required.INVOICING AND BILLING SUPPORT: Process and submit invoices in compliance with invoicing requirements, including accurate documentation of labor categories, hours, materials, and applicable markups or management fees.
Verify invoice accuracy against task order scope and approved cost breakdowns; track NTE (Not-to-Exceed) thresholds and coordinate required approvals for NTE increases.
Support prompt payment compliance and maintain organized billing records aligned with contract audit requirements.COMMUNICATION & SYSTEM ACCURACY: Keep work order statuses, notes, contractor details, and key dates or updates current in PCMS.
Document calls, emails, contractor findings, PM direction, approvals, proposal activity, and completion information.
Identify and escalate delays, ...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-10-10 09:53:46
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The Commercial Lines Client Service Manager (CSM) is responsible for supporting all facets of client service, including account maintenance, servicing activities, and communication with carriers and clients.
This role involves owning various administrative and technical responsibilities within the agencys management system (Epic), ensuring a high level of accuracy, compliance, and client satisfaction throughout the policy lifecycle.
Work Performed: Support the servicing of commercial lines business, including data management, documentation, policy changes, audits, premium comparisons, billing and day-to-day servicingBuild and maintain strong, professional relationships with clients, carriers and internal team membersCoordinate and process policy documents including binders, ID cards, insurance summaries, proposals and certificatesHandle client billing including invoicing, reconciling account discrepancies and tracking outstanding payments
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Type: Permanent Location: Montezuma, US-GA
Salary / Rate: Not Specified
Posted: 2026-10-10 09:39:31
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: In this role, you will be the primary point of contact for our patients, helping them navigate their orders, resolving their concerns, and ensuring they receive the highest level of care.
Schedule: MondayFriday | 8:30 AM - 5:00 PM Location: Training conducted in Center Line, MI.
Hybrid and remote options available after training.
What We're Looking For A high school diploma or equivalent.Effective verbal and written communication skills, with a polite and professional phone demeanor.Ability to confidently navigate a desktop computer and operate a multi-line phone system.A high level of accuracy and attention to detail in all aspects of your work.Excellent organizational and multitasking abilities, with the capacity to comfortably manage a high volume of phone calls.
What Youll Be Doing Answer high-volume incoming calls, serving as a friendly and knowledgeable resource to resolve patient concerns and complaints.Accurately enter new patient information into our Condor systemincluding demographics, diagnosis, physician details, product needs, and insurance data.Obtain written orders from physicians, verify insurance coverage, and generate accurate orders.Make outbound calls to keep patients and referral sources updated on their order status.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Center Line, US-MI
Salary / Rate: Not Specified
Posted: 2026-10-10 09:36:03
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The Account Follow-up Representative II is responsible for the review and resolution of outstanding insurance balances on hospital patient accounts.
The Account Follow-up Representative II is required to learn multiple hospital systems, conduct research analysis, utilize intermediate skills to work basic to complex outstanding insurance claims, work closely with third party payors to answer relevant questions and obtain appropriate information in pursuit of resolving unpaid claims.
The remote position is eligible to anyone who can work in the U.S.
What your impact will be:
· Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient’s insurance, proration to correct financial class and notation of patient accounts with steps taken for resolution
· Work an average of 40-50 accounts per workday for assigned payor(s)
· Assigned Payor denials and Zero ($0) pay reports worked within 24 hours of receipt
· Gather additional demographic, clinical information, medical records, authorizations, and insurance related information deemed necessary to pay outstanding medical claims and update the applicable systems with the patient’s information
· Ability to prioritize job responsibilities and manage time effectively for completion of assignments
*
+ Analyze, communicate, and participate in resolving denial/variance trends and payor issues with other teams/departments within the organization
· Identifies and prepares less complex claims for reconsiderations and appeals
· Assists leadership in managing assigned A/R and ensure resolution of outstanding insurance balances at 90 days post discharge
*
+ Works closely with third party payors and takes next steps to reach resolution of outstanding insurance balances.
*
+ Must have the ability to deliver education and training for new hires along with assisting less experienced representatives.
· Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows
· Review and recommend adjustments to accounts in accordance with the payor, company, and client guidelines
· Participate in and complete projects assigned by team lead or manager to fulfill clients’ contractual agreement of services
· Work in partnership with other teams/departments regarding resolution of project issues, concerns, and workflows
· Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed
· Responsible for QMS procedures listed in QMS Procedure Crosswalk found in...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2026-10-09 10:57:28
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Your Job
Georgia-Pacific is hiring a Manufacturing Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Location: 3100 Southport Road, Spartanburg, SC 29302
This is a fully onsite role based out of our Spartanburg, SC plant.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufa...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-10-09 10:55:38
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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to 2 weeks per month
Accounting Support Analyst - Tier 1
Reports To:
Team Lead - Accounting Support
PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.
What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth.
Your career can progress in alignment with your strengths, interests, and aspirations.
Apply today!
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. As an Accounting Customer Service Representative, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting infrastructure.
* Achieve program certification within your primary group within 3 months and additional program certification/s within 15 months
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least 1 week per month throughout the USA and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to an ongoing personal development and cross-training as recommended by your Team Lead
* Other duties as required
Qualifications:
* High school diploma
* Accounting Diploma/Certificate
* Must have valid Driver’s license
* Must know the fundamentals of basic accounting
* Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc.
* Automotive Dealership Accounting Department experience is an asset
* Customer service experience
* Possess excellent com...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-10-09 10:21:42
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 % communicate in person.
Standing and walking.
0-24 %
Climbing, stooping, squatting and kneeling.
0-24 %
Dexterity: utilizing phone, typing, and writing.
50-74 %
Lift in excess of 10 pounds.
0-24%
The expected starting pay range for this position is $17.75 - $23.67 per hour.
Offers determined based on experience, skills, and qualifications.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disabi...
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Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-10-09 08:58:20
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The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.
This position will serve as the driver’s liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
• Serve as the primary contact and owner of all drivers as they navigate through the terminal visit.
• Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience; assist with each session to actively provide a visible resource to new drivers.
• Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
• Educate drivers about the equipment and how to properly operate and maintain this equipment.
• Proactively reach out to drivers to confirm that their expectations are being met, and offer assistance if needed.
• Update all driver material/information as needed.
• Document all interaction with drivers, including issues and resolution, throughout the welcome experience.
• Perform other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
Also may be required to get certified in DOT Urine Drug Screens, Hair Follicle Testing.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of Werner portfolio and business units.
• Ability to communicate, educate and negotiate in a professional manner.
• Ability to operate a PC, including iSeries, Excel, and Word.
• Strong decision-making skills.
EDUCATION AND EXPERIENCE
• CDL preferred.
• High school graduate or equivalent experience.
• Three to five years transportation experience within the trucking industry preferred.
• One to two years of customer service experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
This position is eligible for benefits, which include medical, dental and vision plans.
We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by la...
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Type: Permanent Location: Easton, US-PA
Salary / Rate: Not Specified
Posted: 2026-10-09 08:58:11
