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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Professional
All Job Posting Locations:
Bogotá, Distrito Capital, Colombia
Job Description:
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at https://www.jnj.com/.
We are hiring the best talent for Trilingual Customer Service (Portuguese, English & Spanish) to be located in Bogotá,Colombia (Relocation not applicable)
The Global Services Advocate (Trilingual Customer Sevice) will work to resolve global client inquiries, concerns and issues on one of our identified functions through our multiple channels including phone, fax, email, web-form, and chat.
This person works to meet all expected service levels and business performance goals, performing a full range of services and fully documenting all cases in the Case Management system.
This person supports J&J employees and the GS community regarding all inquiries related to HR Services, employee programs and services, process, and procedures including navigational support working with the Contact Center on escalations.
Key Responsibilities:
* Receive inbound inquiries via multiple channels (phone, email, fax, web-form, chat), clarify the need, answer the inquiries and assist in the resolution of concerns.
* Access enabling technology to complete client inquiries and transactions.
* Fully document all cases in case management application.
* Escalate complex transactions for resolution or contact with third party vendors as appropriate.
* Attend to and process customer inquiries and request by applying Global Contact standard operating procedures and utilizing problem solving skills for resolution.
* Assist and encourage users / customers to make effective use of self-service options, systems, products, services, etc.
in order to drive rapid resolution and empower customers; educate and inform customers of the full range of Global Services available to them
Qu...
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Type: Permanent Location: Bogotá Distrito Capital, CO-DC
Salary / Rate: Not Specified
Posted: 2025-07-05 08:41:28
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Primary Functions:
* Quickly become a technical Subject Matter Expert (SME) on the Globys suite of products
* Acknowledge customer issues promptly, process correspondence, and undertake telephone duties
* Reproduce customer issues, determine workarounds and escalate to tier 2/3 Support as necessary
* Respond to customer functionality questions and provide informal training
* Gather supporting data from multiple sources to aid in determining incident Root Cause Analysis (RCA)
* Drive support queries and tickets to resolution and provide updates internally and externally
* Engage appropriate cross functional team members (engineers, QA, Operations) with action items
* Ensure all work is dealt with accurately and followed up daily
* Create accurate daily shift handoff reports
* Communicate often with customers—daily updates for all incidents
* Create metrics reports, presentations, and training materials as requested
* Cover other team areas or duties as required.
Minimum Qualifications:
* Bachelor’s degree in computer science, Mathematics, Physics or other technical discipline preferred
* 2-3+ years of experience in a support role for managed applications
* An intermediate understanding of web application architecture
* ·An analytical mind with a desire to investigate and learn
* · Excellent verbal, written, and oral skills including ability to present complex information
* ·Ability to understand technical concepts
* · Ability to manage time effectively and consistently meet deadlines
* · Ability to review and understand process flow analysis and methodology
* · Must be organized and methodical in approach to workload
* · Ability to establish rapport with customers in Globys stakeholders
* · Ability to multitask on several issues
* · Ability to communicate openly and contribute in a team environment
* · A team player with a positive attitude and a willingness to do whatever is needed, in a sometimes fast changing environment, to achieve project goals and requirements
* ·Proficient with Microsoft Office Suite; primarily Outlook, Word, Power Point, and Excel
* ·· Ability to script solutions in one or more scripting languages, e.g.
PowerShell, Python, BASH are a plus
Soft/ Behavior Skills:
· Good Communication and Collaboration.
· Strong ARO
· Customer Management
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 45833.33
Posted: 2025-07-04 09:09:52
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Your Job
As an Account Representative at Chentronics, you will play a pivotal role in driving our sales efforts by engaging with existing and potential customers.
Your primary responsibilities will include building relationships, preparing quotes, processing purchase orders, and ensuring excellent customer service throughout the sales process.
You will collaborate closely with various departments within Chentronics to gather technical information and deliver it to customers in a clear and understandable manner.
Our Team
Each day, you will engage with a diverse range of individuals, including engineers, technicians, sales professionals, and customers.
Your primary focus will be on customer communication, quote preparation, and tracking the sales process.
Through proactive engagement and excellent service, you will contribute to the growth and success of Chentronics.
What You Will Do
* Communicate effectively with customers, both inbound and outbound, to understand their needs and provide appropriate solutions.
* Prepare and deliver accurate quotes and order acknowledgements in a timely manner, ensuring attention to detail and adherence to company policies.
* Provide seamless and excellent customer service, guiding customers through the sales process and addressing any inquiries or concerns.
* Collaborate with internal teams to gather technical information and ensure alignment on customer requirements.
* Actively participate in sales meetings and contribute insights to improve sales strategies and processes.
Who You Are (Basic Qualifications)
* Experience in a sales support or similar role
* Experience with Microsoft Office products (Excel, Word, PPT, Outlook, etc.) to include formatting, macros, protection, templates, etc.
What Will Put You Ahead
* 5+ years of experience in a sales or sales support role
* Experience with CRM/Salesforce preferred
* Additional education or certifications related to sales or relevant industries
Depending on experience, the anticipated compensation for this role will be $25 - $35 an hour.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
Chentronics, LLC, a Koch Engineered Solutions group company and a part of Koch Industries, is an ISO 9001 manufacturer of ...
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Type: Permanent Location: Norwich, US-NY
Salary / Rate: Not Specified
Posted: 2025-07-04 09:07:49
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Shape Your World
At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress.
The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.
As a leader within Alcoa, you can help us fulfill our purpose and realize our vision to reinvent the aluminum industry.
Be part of the team that is helping shape a better workplace with a better work-life balance and the equal opportunities that help everyone thrive.
You have the power to shape things to make them better.
About the role:
You, as the Commercial Manager will be responsible for leading and delivering all aspects of the commercial supply chain organization within their global region to the highest standards of excellence.
Reporting to the Global Commercial Manager, the incumbent is required to meet all customer contracts in the area of sales, purchases, customer service, supply chain, revenue controls, risk management and cost controls.
Main responsibilities:
* Lead and manage all commercial functions related to the end-to-end process of commercial sales and all international trade activities of the Buy and Resell process, including contract preparation and execution, logistics and delivery and international trade regulations.
* Ensure all customer requirements for commercial transactions, legal obligations, international trade and revenue risk are met at all times.
* Lead and manage Alcoa’s relationships with all external customers located in multiple countries around the world encompassing more than 800 customers globally.
* Identify and develop individuals in the Commercial Supply Chain Supervisors, Specialists, and Administrators to ensure the future stability and success of the commercial team.
* Lead and develop the company’s initiatives, strategies, and alignment across all commercial functions in the areas of global harmonization and alignment of functions and processes.
* Demonstrate excellent working relationships with the internal customer base across the organization, ensuring internal cross-function collaboration, and process excellence.
* Ensure all revenue associated responsibilities are executed accurately and on time.
This includes pricing of all commercial transactions, accurate invoicing, on time revenue recognition and on time product deliveries to the customer.
* Lead, facilitate and contribute where appropriate to organizational projects involving commercial activities and change management.
* Ensure all commercial activities are undertaken with an approved contract that meets the legal terms and conditions agreed to by Alcoa, mitigating as much commercial risk as possible.
* Investigate and implement efficiency-based improvements that drive commercial team toward best practice.
* Develop training strategies to ensure all key roles have ready and capable replacements, with a particular emphasis on developing future leaders
Required educatio...
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Type: Permanent Location: Rotterdam, NL-ZH
Salary / Rate: Not Specified
Posted: 2025-07-04 09:06:24
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Position Summary:
The Senior Customer Support Specialist plays a vital role in supporting families and ensuring a seamless onboarding and arrival experience for campers.
This position is responsible for delivering exceptional customer service, and offering guidance to families, ensuring every camper has outstanding training experience at IMG Academy.
Position Responsibilities:
* Effectively communicate with families regarding expectations, logistics, and requirements for their training sessions
* Identify and recommend add-on products such as transportation, gear packages, off-campus excursions, and training upgrades
* Assess customer needs and offer personalized solutions to enhance their experience
* Maintain and update CRM tools accurately, including sales pipelines, follow-ups, and customer notes
* Demonstrate strong product knowledge across all camp and sport program offerings
* Educate families on camp features, benefits, and policies
* Serve as a liaison for campers and families pre-arrival, during camp, and post-camp
* Manage concerns and questions related to onboarding, schedules, or overall camp experience
* Collaborate closely with Camp Directors and other departments to ensure smooth transitions and shared outcomes
* Support business development efforts by identifying opportunities to increase enrollment and satisfaction
* Provide backend support to Camp Advisors including adding/updating products, email requests, and customer solutions
* Monitor and respond to the general Camp Services phone line and email inbox
* Assist with clearing registration and onboarding documents for both camp and boarding school
* Provide support to other departments, especially during peak periods and major arrival/check-in days
* Attend Outreach and Sport team meetings; support cross-functional initiatives
* Maintain expert-level knowledge of the IMG Academy campus and program offerings
* Uphold all company policies, procedures, and ethical standards
* Other duties as assigned
Knowledge, Skills, and Abilities:
* Bachelor’s degree in Sports Management, Hospitality, Business, or related field
* 3–4 years of customer service or sales experience
* General understanding of sports and athletic training environments
* Demonstrated track record of meeting sales or service goals
* Proficient in Microsoft Office, Outlook, and CRM platforms
* Strong interpersonal, verbal, and written communication skills
* Ability to manage time effectively and collaborate with others
* High attention to detail and ability to handle high-volume requests
* Ability to work flexible hours including evenings, weekends, and holidays
Additional Preferred Skills:
* Master’s degree in Sports Management, Business, or a related field
* Bilingual (Spanish, Japanese, or Chinese preferred)
Physical Demands and Work Environment:
* Must ...
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Type: Permanent Location: Bradenton, US-FL
Salary / Rate: Not Specified
Posted: 2025-07-03 08:28:09
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Sales Enablement
Job Sub Function:
Customer Success Management
Job Category:
Professional
All Job Posting Locations:
Chuo-ku, Tokyo, Japan
Job Description:
High Level Responsibilities
* Shockwaveのカスタマーサービスプロバイダー、顧客、営業/臨床担当者を電話と電子メールでサポートするための口頭および書面によるコミュニケーションスキル
*
* Microsoft Word、Excel、PowerPoint、Outlookを使用した業務経験（エクセルは数式を作成し、ピボットテーブル程度が望ましい）
* 日本の事業戦略計画の財務目標および非財務目標を十分に理解する。
*
* 米国と日本のチーム間のグローバルな連絡窓口として機能し、シームレスなコミュニケーションを確保し、両チームに影響する問題や懸念についてすべてのチームに通知する。
* 日常業務で直面する運用上の課題や懸念に対する解決策を積極的に模索する。
* 財務、営業、マーケティング、品質、 Shockwaveのお客様の成功に関連するプロジェクトに必要に応じて運用チームを配置する。
* 日本の委託先のロジスティクスグループを通じて販売注文を確実に処理し、
問題や不一致が発生した場合はお客様と協力して解決する。
* 委託先のカスタマーサービスチームを監督し、必要に応じてガイダンス、コーチング、トレーニングを提供して、目標が達成されていることを確認する。
* 評価、委託、保証/苦情など、さまざまな注文タイプに対応し、FOC注文は、委託先のカスタマーサービスグループによって処理され、正しい出荷を確認するためにフォローアップする。
* 展開されたトランク在庫および顧客の棚の在庫を管理および監査する。
* 正確でタイムリーなセールスおよびサービスレポートを、日次、週次、月次の頻度で組織に提供する。
* カスタマーサービス目標に関する詳細なKPIを定期的に提示する。
* システム全体で完全かつ正確な顧客データを維持しながら、米国チームと協力して新しいアカウントを確立し、英語と日本語への正確な翻訳を行う。
* 製品発売に関連する特別なプロジェクトを管理する。
Requirements
* 学士号（ビジネス、経営、ライフサイエンス、または同等の分野が望ましい）
* カスタマーサービス分野での8年以上の管理経験
* 外部コンサルタント/委託先の物流拠点/ディストリビューターおよびディーラーとの関係管理の経験
* 米国のカウンターパートと協力して、望ましい成果を達成した経験
* ビジネス英語と日本語を使った業務経験
～社内公募者向け～
•応募の際はAskGS内の社内公募ガイドラインをご一読いただき、応募ください。１８か月未満の方は応募前に上長及び担当BUHRの許可を取ってから応募ください。複数同時応募不可になります。
•在籍期間に関わらず、書類選考を通して１次面接に進んだ場合は、社内公募に応募し選考に進むことを上司に報告してください。
•社内紹介を行う場合は、ASK GS上の”Employee Referral Program”の詳細を理解した上で、コンプライアンスを守って紹介したものとみなします。
*
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Type: Permanent Location: Chuo-ku, JP-13
Salary / Rate: Not Specified
Posted: 2025-07-03 08:19:49
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At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Customer Service Operations
Job Category:
Professional
All Job Posting Locations:
Issy-les-Moulineaux, France
Job Description:
En front office, vous traitez les commandes entrantes et sortantes, les demandes de renseignements, les réclamations et les informations via de multiples outils de communication.
Vous mettez tout en œuvre pour gérer efficacement la relation client et vous contribuez à apporter une valeur ajoutée au service en interne et en externe.
Vous contribuez à l’optimisation du niveau de service en assurant une excellente prestation de service à chaque interaction et en veillant à la résolution au premier contact pour valoriser l'expérience client.
Activités principales
• Traiter toutes les commandes, demandes de renseignements, réclamations et informations générales par téléphone/e-mail
• Maintenir les métriques SLA et EMEA (y compris les KPI associés au rôle)
• Traiter manuellement les commandes EDI et eCommerce tombées en erreur
• Contribuer à l'automatisation des commandes via l'EDI et le eCommerce en collaboration avec des partenaires internes
• Gérer les notes de crédit et de débit
• Gérer les créations et modifications de comptes client
• Suivre les retours
• Acquérir la connaissance produits, les connaissances commerciales et techniques pour gérer les relations avec les clients
• Gérer des rappels produit
• Gérer des appels sortants
• Soutenir les partenaires commerciaux
• Soutenir les initiatives de vente et de marketing
Connaissances, compétences et aptitudes requises
Indispensable:
• Bilingue Anglais/Français
- Maîtrise du Neerlandais
• Expérience dans un Service Client, de préférence en centre d’appels.
• Empathie, capacité à faire preuve de compréhension et à trouver des solutions pour valoriser le client
• Esprit d'équipe, motivation et engagement
• Capacité à communiquer ouvertement à l’écrit et à l’oral
• Approche proactive de la résolution des réclamations
• Bonnes compétences en informatique, y compris la saisie de données
• Capacité à être efficace sous pression et à travailler dans un environnement au rythme rapide et soutenu, réactivité
• Compétences organisationnelles, numérique...
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Type: Permanent Location: Issy-les-Moulineaux, FR-92
Salary / Rate: Not Specified
Posted: 2025-07-03 08:18:29
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Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
031389 Customer Service Representative (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.
OUR VISION:
Being the best customer service company in the world.
OUR PURPOSE:
Create packaging solutions for life’s essentials.
ROLE OVERVIEW:
The Customer Service Representative provides first-level support by responding to customer inquiries via phone and email, ensuring timely, accurate, and courteous resolution in line with Greif’s service standards.
Operating under direct supervision, this role focuses on addressing routine questions, resolving basic issues, and supporting daily customer needs with a high level of professionalism and attention to detail.
Key Responsibilities:
* Interacts with customers via telephone, email, online chat, or in person to provide basic level support and simple information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates and appropriate order information to customer to ensure order fulfillment and satisfaction.
* Contacts customers to respond to simple inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields customer questions and complaints; when the issue is beyond the coordinator’s knowledge, forwards to the assigned specialist or other appropriate colleagues.
* Performs other duties as assigned.
Education and Experience:
* Typically possesses 0-2 years of experience and a high school diploma.
Knowledge and Skills:
* Good verbal and written communication skills.
* Good computer skills with the ability to learn new software.
* Good knowledge of basic office equipment (i.e.
copiers, fax machines, calculators, etc.).
* Good organization and data entry skills.
* Good attention to detail.
At Greif, your work has purpose, colleagues care about your well-being, and you have the opportunity to grow and thrive.
Service and leadership are the core of everything we do.
Our global presence provides us a platform to do good in the world.
Compensation Range:
The pay range for this position is $22.07 - $37.55.
Typically, a competitive wage for new hires will fall between $23.00 to $26.00.
Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location.
The position may also be eligible for a short-term ...
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Type: Permanent Location: Austell, US-GA
Salary / Rate: Not Specified
Posted: 2025-07-03 08:14:37
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Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.
Job Requisition #:
031328 Customer Service Representative (Open)
Job Description:
Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.
OUR VISION:
Being the best customer service company in the world.
OUR PURPOSE:
Create packaging solutions for life’s essentials.
ROLE OVERVIEW: Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Works mostly independently.
Second-level escalation of customer problems and needs most likely requires deviation from standard screens, scripts, and procedures.
May also be assigned to more complex and/or important products, services, and promotions.
Typically possesses a high school diploma and 3-5 years of experience.
Key Responsibilities - Onsite 7:00 AM - 4:00 PM (Monday-Friday)
* Provide a superior customer experience to all internal and external customers
* Interacts with customers via telephone or email to provide top-level support and advanced information on products or services.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Communicates pricing, shipping dates, and appropriate order information to customers to ensure order fulfillment and satisfaction.
* Contacts customers to respond to advanced inquiries or to notify them of claim investigation results or any planned adjustments.
* Collects and enters orders for new or additional products or services.
* Supports inside and outside sales.
* Updates and maintains files, including data entry.
* Fields second-level escalated and advanced customer problems and needs; when the issue is beyond the coordinator’s knowledge, forward it to the assigned specialist or other appropriate colleagues.
* Performs other duties as assigned.
Education and Experience
* Typically possesses a high school diploma and 3-5 years of relevant experience.
Work Experience/Knowledge and Skills
* Industry or manufacturing CSR experience preferred.
* Must have strong verbal and written communication skills.
* Must be highly detailed, organized, and team-oriented.
* Must work independently, multitask in a fast-paced environment, and operate proficiently under tight deadlines.
* Ability to think critically.
* Must be a self-starter with the ability to deliver legendary customer experiences.
* Ability to act in good judgment from prior experience is a must.
* Must have PC skills in Microsoft Office software.
* ERP systems experience is a plus
* Must be able to work under immediate supervision.
* Must be willing to perform o...
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Type: Permanent Location: Chicopee, US-MA
Salary / Rate: Not Specified
Posted: 2025-07-03 08:14:35
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Essential Duties and Responsibilities
* Provide exceptional customer service in the retail banking environment and develop strong customer relationships to grow customer base and increase deposit account/service production.
* Process teller transactions (deposits, withdrawals, loan payments, cash advances, foreign currency orders/exchanges, savings bond redemptions, monetary instrument, and gift card purchases, etc.).
* Perform vault duties including cash shipments and distribution of money to other PBs, cash recyclers and ATMs.
* Assist with outgoing wire transfer requests.
* May assist with in branch security duties.
* Assist customers with all aspects of opening and maintaining personal deposit accounts (checking, savings, time deposits, IRAs, Safe Deposit Boxes, etc.) and services (debit cards, online banking, etc.).
* Able to understand and review legal documentation.
* Refer customers to in-house financial experts and/or relevant bank departments, such as business banking, commercial lending, mortgage lending, and wealth management when appropriate.
* Assist with personal credit card applications.
* Assist with customer inquiries in person, via phone or email.
* Represent and promote the bank professionally in the community and at community events.
* Perform job duties in compliance with all laws, rules, regulations, policies, practices, and procedures.
Other duties as assigned by the Branch Manager or Assistant Branch Manager.
Qualifications Required
(Required education may be satisfied by experience and/or working knowledge)
* High School diploma or equivalent.
* 2 years of combined customer service experience and/or cash handling experience
* Valid driver’s license as some travel between branches, to/from Corporate, or to customer locations may be required.
Physical Requirements and Working Conditions
* Standing or sitting for extended periods of time.
* Ability to operate computer ap...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-07-02 09:10:13
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Your Job
Georgia-Pacific Professional, based in Green Bay, WI, is looking to add a Customer Solutions Specialist - Supply Chain to our Customer Service team.
Our team consists of skilled, dynamic, and contribution motivated individuals, and we're searching for another outstanding team member to join them! This role creates value for the organization through customer interaction, order management, analyzing trends, problem-solving, and presenting innovative solutions.
In this role, you will be given the opportunity to demonstrate strong communication skills, attention to detail, organization, and prioritization.
Location: The ideal candidate would be based in Green Bay, WI.
This role operates on a hybrid schedule with remote flexibility.
Our Team
GP Professional is a leading provider of hygienic dispensing systems, towels, tissues, soaps, air fresheners, wipers, cups, cutlery and napkins.
We provide a range of products featuring well-known product brands such as enMotion®, Compact®, SofPull®, Brawny® Industrial™, Dixie® and SmartStock® to various market segments.
For more information about GP Professional, please visit: www.gppro.com.
What You Will Do
* Manage customer accounts with a high level of service & accuracy through the supply chain process, from order placement to invoicing
* Develop and maintain strong relationships with customers to support their needs, learn their trends, and become the primary interface to strengthen their supply chain efforts
* Provide top level support to both internal and external customers through various communication methods including phone, email, and salesforce® in a timely manner
* Manage and prioritize initiatives to meet both the needs of internal and external customers
* Handle tight deadlines in a fast-paced environment and prioritize daily tasks according to the current business needs.
* Identifying continuous improvement opportunities, address gaps in current processes and suggest optimized ways of working to improve customer satisfaction and the team's efficiency.
* Manage delivery inquiries promptly, communicating both progress and the outcome.
* Ability to work in both a team and independent environment to service the needs of our customers and internal partners.
Who You Are (Basic Qualifications)
* High School diploma or GED
* Supply Chain or logistics experience
* Experience in a customer-facing role
* Experience using Microsoft Office programs, specifically Word to write business correspondence, Excel for the use of spreadsheets, reporting, and simple formulas, and Outlook for internal and external correspondence
* Available for occasional travel up to 10% of the time
What Will Put You Ahead
* SAP experience, preferably S4 Hana
* Salesforce® software experience
* Associates or Bachelor's degree in Business or Supply Chain
* Customer account management or supply chain experience with a manufact...
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Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2025-07-01 08:41:04
-
Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Essential Duties and Responsibilities
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services, internal policies, and procedures to effectively help all customers via telephone or email.
* Builds relationships with customers via recommendations and referrals through the Connections software.
* Maintains an organized and efficient work area.
* Updates and maintains the banks internal employee phone list.
* Follows all bank policies and procedures.
* Performs all job duties and maintains proper phone etiquette, compliance with all banking acts, laws and regulations.
Non-Essential Duties and Responsibilities
* Assists other employees with difficult or more complex situations.
* Orders department office supplies.
* Maintains key log and issues keys.
* Tests phone system and recordings.
* Provides input and assists with department meetings.
* Contributes to writing department policies and procedures.
* Assists the ...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-07-01 08:35:45
-
Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.
Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Essential Duties and Responsibilities
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services, internal policies, and procedures to effectively help all customers via telephone or email.
* Builds relationships with customers via recommendations and referrals through the Connections software.
* Maintains an organized and efficient work area.
* Updates and maintains the banks internal employee phone list.
* Follows all bank policies and procedures.
* Performs all job duties and maintains proper phone etiquette, compliance with all banking acts, laws and regulations.
Non-Essential Duties and Responsibilities
* Assists other employees with difficult or more complex situations.
* Orders department office supplies.
* Maintains key log and issues keys.
* Tests phone system and recordings.
* Provides input and assists with department meetings.
* Contributes to writing department policies and procedures.
* Assists the ...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2025-07-01 08:35:23
-
PRIMARY FUNCTION:
This position provides inside rental equipment activities ensuring customers’ satisfaction and performing some administrative operational responsibilities,primarily forCompact Construction Equipment (CCE) and Building Construction Products (BCP) rentals.
ESSENTIAL DUTIES:
I. Customer Service - Percent Of Time Spent = 70%+
* Accepts and coordinates customer inquiries, requests (phone, walk-in or mail) for rental equipment and closes rental agreements by interfacing and negotiating with customers.
* Provides rental customers’ price quotes and equipment availability and delivery schedule information.
* Manages or resolves customer’s rental complaints and problems to the best customer satisfaction level possible.
* Daily monitors and coordinates rental equipment hauling schedule to ensure timely equipment delivery and pick-up; and immediately contacts customer with any schedule updates, modifications or delivery problems.
* Serves as a liaison between departments and branches for rental equipment pricing, availability, transportation, and repair.
etc.
* Assists with telephone collection of past due rental payments.
II. Administrative - Percent Of Time Spent = < 30%
The administrative activities will be mainly in two areas: equipment/inventory and bookkeeping/invoicing.
Individuals in this position must be trained and can perform in each main area, even though, he/she may take a stronger lead in on specific area.
A.
Equipment /Inventory
* Ensures rental units are operational by coordinating repairs and maintenance with rental service technicians.
* Approves some equipment service work orders.
* Maintains current and accurate fleet service records for each unit.
* Coordinates daily transportation of rental equipment.
* Maintains current inventory usage records and ensure accurate and timely billing.
B.
Bookkeeping/Invoicing
* Expedites customer credit applications in a timely manner allowing them to rent equipment.
* Verifies gate logs ensuring equipment is tracked for inventory security.
* Maintains rental files and contracts (i.e.
rental contracts, certificates of insurance, etc.) and periodically purges and prepare them for storage.
* Timely process rental equipment related purchase orders.
MINIMUM REQUIREMENTS:
Education:
Two year post-secondary college graduate with a technical or a business administration degree.
Work Experience:
One year working experience in similar customer service-related position. Basic mechanical and product knowledge is desirable.
Physical:
Must be able to work for long periods while seated. Must have ability to clearly communicate with customers on the...
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Type: Permanent Location: Hope Mills, US-NC
Salary / Rate: 53799
Posted: 2025-07-01 08:20:14
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Job Summary: The VMI Specialist will be responsible for managing and optimizing vendor-managed inventory processes.
This role involves ensuring inventory accuracy, maintaining optimal stock levels, and fostering strong relationships with vendors and internal teams.
The ideal candidate will have a strong background in supply chain management, excellent analytical skills, and a proactive approach to problem-solving.
Key Responsibilities:
* Inventory Management: Monitor and manage inventory levels to ensure optimal stock levels are maintained, minimizing stockouts and overstock situations.
* Vendor Relations: Foster and maintain strong relationships with vendors, ensuring clear communication and effective collaboration.
* Data Analysis: Analyze inventory data to identify trends, forecast demand, and make informed decisions regarding stock levels and purchasing.
* Process Improvement: Continuously seek opportunities to improve inventory management processes, implementing best practices and innovative solutions.
* Reporting: Generate regular reports on inventory status, key performance indicators, and vendor performance.
* Compliance: Ensure all inventory management activities comply with company policies, industry regulations, and vendor agreements.
* Collaboration: Work closely with cross-functional teams, including procurement, logistics, and sales, to align inventory strategies with business objectives.
Qualifications:
* Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
* 3+ years of experience in inventory management, supply chain management, or a related role.
* Proficiency in inventory management software and ERP; SAP or similar
* Strong analytical skills and attention to detail.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Familiarity with Lean principles and continuous improvement methodologies is a plus.
Preferred Skills:
* Experience with Vendor Managed Inventory systems.
* Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
* Certification in supply chain management (e.g., APICS, CSCP) is advantageous.
* Proficient in Microsoft Office Suite, particularly Excel.
For this role, we anticipate paying $60,000-$70,000 per year.
This role is eligible for variable pay, issued as a monetary bonus or in another form.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to...
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2025-06-28 10:00:44
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Your Job:
Phillips-Medisize, LLC is seeking a Customer Service Representative at our Magnesium Molding facility in Eau Claire, WI, to serve as primary customer contact and facilitate communication between all appropriate facility personnel and customers.
Establish and maintain mutually rewarding relations with internal and external customers by ensuring customer expectations are being met.
Our team:
Phillips-Medisize, a Molex Company is an end-to-end provider of innovation, development, and manufacturing solutions to the pharmaceutical, diagnostics and medical device industries
Hours 7am-4pm
What You Will Do:
• Receiving and entering Customer Orders.
• Communicate accurate and timely information regarding customer purchase and shipping requirements and concerns throughout the organization and provide feedback of capabilities to customers.
• Negotiate on issues pertaining to quantity, pricing, and delivery.
• Work collaboratively with all departments to provide the most efficient and effective service to our customers.
• Research and follow-up on sales order changes, RFQs, cancellations, pricing issues, complaints, corrective actions, etc.
• Ensure appropriate recordkeeping and documentation associated with all customer service processes and procedures.
• Working across different systems (SAP, Microsoft Word, Excel, Outlook, etc.)
• Reporting out of SAP - Incomplete orders, Open Order Report, Sales, On-Time Delivery, etc.
• Handle Multiple projects (ability to prioritize a demanding workload)
• Other duties as assigned.
Who you are (Basic Qualifications)
At least one year customer service experience or equivalent manufacturing experience
What would put you ahead:
• Working knowledge of Microsoft Office software as well as Manufacturing system
• Good analytical ability
• Strong customer focus
• Strong interpersonal and communication skills
• Strong organizational, time management and business math skills
• Ability to work under pressure and handle multiple projects.
Ability to negotiate with all types of people on all types of issues.
• Basic knowledge of MRP (Materials Requirement Planning)
• Willingness to learn other functions and work in a team atmosphere.
• Strong written, verbal, and interpersonal communication skills
This position does not qualify for VISA sponsorship
In order to comply with U.S.
export control laws and regulations, this position requires applicants to either provide proof of U.S.
citizenship or lawful permanent resident status or be eligible to receive an export authorization (a license) under the International Traffic in Arms Regulations and/or the Export Administration Regulations.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual ...
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Type: Permanent Location: Eau Claire, US-WI
Salary / Rate: Not Specified
Posted: 2025-06-28 10:00:42
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Position Summary:
Penn Foster Group’s Learner Success Advocates leverage point-of-need digital support tools to shepherd high school, career, and college learners through their personalized learning experience.
With a focus on driving persistence and program completion, Learner Success Advocates foster a support environment that allows learners to realize their employability, career, and life goals through accessible, affordable, and self-paced learning opportunities.
*This position will report to the office two days per week in Chandler, AZ.
Salary: $20/hour
Essential Job Functions:
* Perform all duties in full support of Penn Foster Group’s Purpose, Promise, and Principles, understanding that the positive and effective execution of these duties is instrumental to the success and experience of our learners.
* Promote a personalized, and supportive experience for learners, driving improvement in measured learner progression, completion outcomes, and satisfaction metrics.
* Leverage omni-channel and multi-channel support tools and technologies to perform inbound and outbound digital and telecommunications with learners and their guardians according to defined service level agreements.
* Conduct data-driven interventions and motivation outreach to support, guide, and empower at-risk learners through their learning experience, continually building learner confidence and the development of skills necessary to be advocates for themselves.
* Collaborate with the Education team to advise learners on program or course selections, motivate, and coach learners to help them achieve their career goals.
* Assist learners with scheduling instructional and tutoring appointments and navigating self-help resources, such as the learning management system, library, and learning resource center.
* Establish and grow effective working relationships with other learner support teams to provide a seamless, timely support experience.
* Strive for first contact resolution and attempt to de-escalate and resolve challenges impacting the learner’s ability to progress.
* Provide feedback to the Penn Foster Group regarding opportunities to improve the learner experience and serve as a catalyst for support experience improvement.
* Perform accurate and timely data entry updates to learner profiles in enterprise systems.
* Manage multi-brand and cross-vertical learner caseloads as needed.
* Perform other duties as assigned.
Knowledge, Skills, Abilities:
Education:
* High School diploma or equivalent required
*
* Associate’s degree preferred
*proof of High School Diploma or Equivalent required
Experience:
* 1-3 years of work experience required.
* 1-3 years of customer service experience preferred.
Required Computer Skills:
* Must be able to perform 8 hours of computer work per day.
* Adept at lea...
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Type: Permanent Location: Chandler, US-AZ
Salary / Rate: Not Specified
Posted: 2025-06-28 09:51:53
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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.
Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Contact Center
All Locations:
300 Ocean Avenue – Revere
Position Summary:
Category: Administrative
Hours: 40
City: Revere
Department: Contact Center
Join our dynamic team as a Contact Center Representative! We are looking for someone friendly and hard-working, fluent in both English and Spanish (preferred), with superior customer service skills.
As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients.
We offer the flexibility to work remotely, hybrid, or onsite, allowing you to choose the work environment that best suits your needs.
You can choose to work at our Contact Center onsite, which practices safety and social distancing protocols and is located across from beautiful Revere Beach.
This full-time position includes a schedule of Monday-Friday from 8 AM-5 PM.
As a Customer Service Representative, you'll have the opportunity to develop your communication and problem-solving skills, and gain experience with electronic medical record technology.
You'll also have the opportunity to advance into other roles within our organization as you gain experience and develop your skills.
Essential Duties and Responsibilities:
* Schedule, reschedule, and cancel appointments.
* Document clear and concise messages and route appropriately.
* Appropriately transfers calls to other departments when required.
* Navigate and document in the Electronic Medical Record (EPIC) to access relevant and appropriate information.
* Process refill requests accurately and effectively, according to guidelines.-Conduct outreach calls on behalf of clinical departments.
Job requirements
* High school diploma or GED required
* Minimum of 1-year customer service, administrative, or call center experience
* Excellent written and verbal communication skills
* Judgment and problem-solving skills...
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Type: Permanent Location: Revere, US-MA
Salary / Rate: Not Specified
Posted: 2025-06-27 08:40:05
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The Tennis Stringer, Pro Shop will ensure that IMG Academy Tennis supplies has the latest custom stringing expertise while also meeting the demands of the customer.
Position Responsibilities:
* Provide proper support to custom fit each individual student’s Tennis needs
* Stay up-to-date on all the latest stringing technology
* Familiar with all type of string, string patterns, and racquets.
* Works with manufacturers on having the latest equipment
* Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise.
* Work daily alongside today’s top professionals and junior players
* Maintain floor standards, customer service standards and utilizes selling skills.
* Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.
* Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques.
* Provide excellent service consistent with the academy’s core service standards and brand attributes.
* Maintain a clean and organized selling area, replenishes stock as needed.
* Follow cash handling procedures (including counting cash, checks, charges, etc.
and completing settlement forms).
* Suggest items and quantities for re-order.
* Ability to assist with inventory and receiving product
* Adhering to all company policies, procedures and business ethic codes
* Other duties as assigned
Knowledge, Skills and Abilities:
* A strong basic understanding of all tennis related retail products required
* Ability to string/service large quantity of racquets daily
* History of working in a tennis specific environment
* Retail cash handling experience
* Excellent customer service skills
* Strong interpersonal skills to deal with business contacts
* Professional appearance and demeanor
* Effective communication skills, both written and oral
* Desire to work collaboratively with colleagues
* Excellent written and verbal communication skills
Preferred Skill:
* Multi-lingual
* USRSA; Certified Stringer (CS)
* Master Racquet Technician (MRT)
Physical Demands and Work Environment:
* Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
* Ability to stand for long hours
* Should be able to handle outdoor temperatures for a reasonable period of time.
* Must be able to move around campus which includes gym, turf, fields, etc.
* Ability to work flexible hours to include nights, weekends and holidays is required
#LI-NS1
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Type: Permanent Location: Bradenton, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-27 08:33:11
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Fan Experience Representative (PT)
Location: San Antonio, TX / Non-Exempt
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community.
SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.
We know that our people are our greatest asset as an organization.
We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
At Spurs Sports & Entertainment (SS&E), we treat everyone like family – that is our standard.
As a member of our team, you will help us redefine the limits of the fan experience by creating lasting, positive memories for every guest at every venue.
The Fan Experience Representative – Court Certification will uphold SS&E standards and serve as an ambassador to our fans while maintaining security and vigilance on the court.
These staff members will play as our second line of security in case of intrusion on the playing surface or need for court evacuation.
What You’ll Do:
* Ability to remain calm and professional in high pressure situations
* Respond appropriately to emergency protocols, including guest evacuations or shelter-in-place directives.
* Provide direct guest services
* Be knowledgeable about our venues, events, and SS&E to deliver the best fan experience.
* Monitor assigned areas for safety, cleanliness, and compliance with venue policies.
* Able to maintain professionalism with high profile clients and talent
* Follow all event procedures for guest entry, seating, and access control.
* Maintain situational awareness and report safety, security, or medical concerns to appropriate personnel.
* Able to communicate professionally and clear to guest and staff
* Participate in pre-event briefings for all pertinent event information
* Support ADA guest requests and needs and other accessibility related service requests with urgency and empathy.
* Other duties as assigned.
Who You Are:
* Constantly deliver a level of professionalism to all fans and guests in compliance with SS&E policies
* Frequently work in an environment with moderate to very loud noise and large crowds.
* Constantly work flexible hours such as evenings, weekends and holidays as needed.
* Constantly able to communicate and exchange information in English; bilingual (Spanish) preferred.
* Must be 18 years of age or older at the time of hire.
* Must have reliable transportation ...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: 13
Posted: 2025-06-27 08:32:54
-
Location: Onsite in Batavia, NY
Schedule: Monday - Friday | 8 AM - 5 PM EST (with flexibility as needed)
Pay Range: $21 - $22/hour, depending on experience
This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is seeking a Customer Account Coordinator to support our Batavia, NY sheet feeder facility.
This position acts as a primary liaison between our sales team, internal departments, and customers.
The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.
The ideal candidate for this position is highly organized, self-disciplined and is comfortable working in a fast-paced environment with short lead times.
A successful candidate must have strong computer skills, written and verbal communication skills, and excellent attention to detail.
Our Team
Our team is focused on providing the best possible customer experience and continuing to nurture relationships to sell, produce, and ship products.
We strive to be mutually beneficial partners with our diverse customer base as well as our vendors.
We work hand and hand with sales, design, production, shipping, and our warehouse as one team.
We value people who are safety conscious, self-motivated, confident, articulate, humble, and have integrity.
What You Will Do
* Manage customer accounts like it's your own business through proactive communication by phone and email as well as collaborating with internal teams to ensure the customers are highly satisfied
* Create and maintain spreadsheets to track inventory, order status, and other customer and production related data
* Enter orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
* Coordinate shipments of products with shipping department
* Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
* Create new items and manage new items through the production process
* Manage inventories for effective production review and planning
* Assist with accounts payable/receivable duties as needed
* Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis
Who You Are (Basic Qualifications)
* Strong Excel skills (data entry, basic formulas, spreadsheet organization)
* Ability to communicate effectively across teams and with customers
* Experience with record-keeping management/documentation
* Flexible to work a schedule needed to support the business including overtime as needed
What Will Put You Ahead
* Administrative or Customer Service experience in manufacturing, logistics, industrial, distribution, and/or manufacturing environments
* Background in corrugated packaging or a related industry
* Accounting experience, including handling credit/debit transactions, conducting research, and assisting with pricing
* Working...
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Type: Permanent Location: Batavia, US-NY
Salary / Rate: Not Specified
Posted: 2025-06-26 08:35:39
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The Customer Support Specialist will be responsible for working with families to coordinate the logistics of their campers training session and support them in the onboarding and arrival process.
Ideally, each family has been given the resources and support that is necessary for the camper to have an incredible training experience at IMG Academy!
Position Responsibilities
* Effectively communicating with clients about requirements and expectations for their training experience
* Identify and sell add-on products such as transportation, gear packages, off-campus trips etc.
as well as upgrading their current training program
* Determine customer needs and expectations while making expert recommendations to maximize the customer’s experience
* Properly and effectively use the necessary CRM software to track pipeline, sales, scheduled follow-ups and record of pertinent notes for each customer
* Demonstrate product knowledge in all areas of the camp program, sports, & IMG campus
* Manage new camp enrollees, current campers, post-camp concerns/questions
* Act as a liaison and point of contact between staff and campers specifically when they have concerns about the overall training experience before, during, and after time on campus
* Maintain close relationship with Camp Directors to generate beneficial outcomes for both the camper and IMG Academy
* Identify new opportunities for business development designed to increase camp program enrollment
* Provide coverage, manage, and assist with the clearance of registration forms for camp and boarding school
* Assist with overflow of needs from other departments especially during peak seasons on campus
* Manage time effectively, meeting personal, and company goals and working effectively with other members of the advisor team
* Provide support for Camp Advisors including adding products, completing email request, providing solutions to concerns
* Manage the general Camp Service email and phone line to fulfill customer request
* Manage the clearance of registrations forms for camp and boarding school.
* Provide coverage during check-ins to answer questions and assist with sales needs
* Adhere to all company policies, procedures, and business ethic codes
* Other duties as assigned
Knowledge, Skills and Abilities
* Sports Marketing, Sports Management, Hospitality or related business degree
* Provides a world-class customer experience to IMG Academy camper’s and their family
* General knowledge of sports
* Experience with high-volume calling
* Experience with MS Office, Outlook, or CRM System
* Desire to work collaboratively with colleagues
* Excellent written and verbal communication skills
* Attention to detail
* Bilingual (Spanish, Japanese, Chinese)
Physical Demands and Work Environment
* Ability to work flexible hours to include nights, weekends and holidays ...
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Type: Permanent Location: Bradenton, US-FL
Salary / Rate: Not Specified
Posted: 2025-06-26 08:32:23
-
Venue Ticketing Representative
Location: San Antonio, TX / Non-Exempt
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community.
SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.
We know that our people are our greatest asset as an organization.
We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
We are currently seeking an enthusiastic and customer focused Representative to provide a primary level of assistance to customers and fans at the Frost Bank Center Box Office.
Venue Ticketing Representatives will have the opportunity to deliver high customer satisfaction while selling tickets, fulfilling will call orders, answering incoming calls and resolving any ticketing problems.
What You’ll Do:
* Under training and supervision, learn and obtain basic skills withing the Ticketmaster ticket selling system.
* File and distribute all upcoming will call in an efficient manner.
* Deliver high customer service and exhibit arena awareness by answering incoming phone calls regarding questions around seating locations, special needs accommodations and assisting with the resolution of guest issues.
* Organization and filing of ticket sales vouchers and stubs.
* Other duties as assigned.
Who You Are:
* Must be at least 18 years of age
* Possess a high school diploma or equivalent
* Minimum of 1 years’ experience in Customer service with the ability to help resolve guest issues and answer questions.
* Proficiency in Microsoft Office Suite
* Flexible availability to include working nights, weekends, and holidays
* Bilingual (English and Spanish), preferred.
Physical Requirements:
* Ability to stand for long periods of time more than 8 hours at a time.
In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!
*SS&E is an Equal Opportunity Employer
*
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that ...
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Type: Permanent Location: San Antonio, US-TX
Salary / Rate: 13
Posted: 2025-06-25 08:27:39
-
Job Title: Customer Service Specialist
Location: 1010 Harrison Ave, Boston Ma.
02119
Onsite - Monday-Friday (40 hours/week)
SUMMARY:
The Customer Service Specialist (CSS) staffs the resource room and provides direct assistance to customers seeking employment-related services and training.
Provides information to customers on available programs, resources, workshops, and other services.
Assists customers with accessing available tools and resources.
Responds to calls and emails and follows-up with customers on employment information and surveys.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The requirements listed below are representative of the essential duties required of the Customer Service Specialist position.
* Provides information to customers on Goodwill Boston Career Center programs, resources, workshops, and other services.
* Maintains up-to-date knowledge and familiarity with services and programs.
* Provides assistance to customers on the use of technology in resume preparation, job search, Internet browsing and email applications.
* Answers phones, schedules appointments, and enters member registrations, as necessary.
* Assists with on-site recruitment events, job fairs and other employer engagements.
* Process member satisfaction surveys and outreaches to customers for information on employment.
* Monitors and maintains Resource Room area, ensuring customers have access to accurate, appropriate information and functional equipment in an organized space.
* Troubleshoots problems related to equipment use and/or Internet browsing.
* Operates a variety of office equipment including personal computer, copy machine, and fax machine.
* Exercises good judgement, discretion, confidentiality, and sensitivity.
* Performs duties in accordance with Goodwill’s standard policies and procedures.
* Other duties as assigned.
LEVEL OF RESPONSIBILITY
* Employee works under general supervision.
* Employee makes decisions within clearly prescribed areas referring matters that fall outside that area to others.
* Employee recommends actions and alternatives to supervisor and others.
* Advises members on proper use of career center services.
SUPERVISORY RESPONSIBILITIES
* Does not have any supervisory responsibilities.
QUALIFICATION REQUIREMENTS:
* High School or General Equivalency Diploma (GED) required.
* Minimum one (1) year of experience working in a comparable role.
* Strong communication skills.
* Possess active listening and response skills for interacting with customers, business partners and staff.
* Must have excellent organizational, time-management, and problem-solving skills.
* Ability to efficiently prioritize and multi-task.
* Exceptional interpersonal and customer service skills.
* Proficiency in Microsoft Office, particularly Word and Excel.
* Bilingual (Spanish, Haitian Creole) a plus....
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: 20.5
Posted: 2025-06-25 08:19:28
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Georgia-Pacific creates long-term value by using resources efficiently to provide innovative products and solutions that meet the needs of customers and society, while operating in a manner that is environmentally and socially responsible, and economically sound.
Headquartered in Atlanta, Georgia-Pacific LLC is one of the world's leading manufacturers and marketers of building products, consumer products, packaging, paper, cellulose and chemicals.
The company employs more than 30,000 people at approximately 300 locations in North and South America.
We are currently seeking a Product Support Specialist to join our Technical Services team.
What You Will Do
Technical Product Support:
• Provide technical support for Georgia-Pacific Building Products (gypsum, structural
panels, lumber)
• Manage inbound inquiries from both internal and external customers
• Provide timely, accurate, data-based solutions.
• Provide support to central and west coast customers
• Capture and enter accurate customer records into CRM
• Collaborate with team members and other departments for efficient issue resolution
• Cross functional collaboration across the organization
Claims Processing:
• Process product warranty claims applying critical and economic thinking
• Communicate claim status updates to customers and resolve related issues
• Track and analyze claims data to identify trends and maintain accurate records
Data Analysis:
• Analyze data and provide insights on customer trends, product trends and claim trends
Who You Are (Basic Qualifications)
• Experience using Microsoft Office Suite (e.g., Word, Outlook, PowerPoint, Excel and
Teams)
• Strong written and verbal communication skills
• 2 -3 years of related work experience
• Experience in Building Products or Construction industry
• Travel 15%
What Will Put You Ahead
• Experience with SalesForce.com
• Experience in commercial construction engineering, design, building science, consulting,
technical support, or building products.
• Claims management experience
• Data analysis skills
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, special...
....Read more...
Type: Permanent Location: Decatur, US-GA
Salary / Rate: Not Specified
Posted: 2025-06-25 08:18:22
