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TheCustomer Service Representative plays a key role in ensuring a positive client experience by managing order processing, data entry, client communication, internal coordination, organization of orders, and assisting with inventory control.
This position requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced, collaborative environment.
The successful candidate must be self-motivated and will be responsible for building strong client relationships and ensuring that every order and interaction is handled with professionalism and care.
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-08-14 10:37:57
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Opelika, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-14 10:23:52
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Gaffney, US-SC
Salary / Rate: Not Specified
Posted: 2026-08-14 09:56:51
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Maryville, US-TN
Salary / Rate: Not Specified
Posted: 2026-08-14 09:56:50
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Stockbridge, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-14 09:55:40
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Job Title: Customer Service Specialist Department: LMHA Office Services Reports To: Office Services Manager FLSA Status: Non-Exempt Salary: $18.49/hour Position Summary The Customer Service Representative serves as the first point of contact for Louisville Metro Housing Authority (LMHA) residents, applicants, landlords, and the general public.
This position is responsible for providing exceptional customer service by answering inbound calls, responding to inquiries, resolving concerns, and accurately documenting all customer interactions within the agency's housing management system (Yardi).
The Customer Service Representative is expected to professionally handle a high volume of calls while maintaining confidentiality, demonstrating empathy, and ensuring timely follow-up and resolution of customer requests.
Essential Duties and Responsibilities The statements below are intended to describe the general nature and scope of work performed by this position.
They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.
Other duties may be assigned.
Receive and respond accurately, courteously, and professionally to customer inquiries received via telephone.
Respond to customer questions utilizing available resources, agency policies, procedures, and program knowledge.
Research customer concerns and provide accurate information or appropriate referrals.
Properly relay information to LMHA staff regarding customer calls, concerns, and requests.
Identify, prioritize, and escalate unresolved inquiries to the appropriate department for resolution.
Accurately document all customer interactions, complaints, requests, and follow-up activities within the LMHA system of record (Yardi).
Verify and update customer demographic and contact information.
Perform data entry while maintaining a high level of accuracy.
Proactively address participant and landlord issues and concerns.
Utilize the LMHA records management system efficiently and accurately.
De-escalate difficult or emotionally charged situations while maintaining professionalism and providing excellent customer service.
Maintain knowledge of LMHA programs, policies, procedures, and community resources.
Collaborate with internal departments to ensure timely resolution of customer issues.
Meet established performance standards related to call quality, productivity, attendance, and customer satisfaction.
Maintain confidentiality of resident, applicant, landlord, and agency information.
Provide exceptional customer service to residents, applicants, landlords, coworkers, vendors, and community partners.
Ensure regular attendance and punctuality.
Perform other duties as assigned.
Supervisory Responsibilities None.
Minimum Qualifications High school diploma or equivalent required.
Associate degree in Public Administration, Business Administration, Human Services, Communications, or a related field preferred.
Minimum of three (3) years of customer service experience.
One (1) ...
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Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2026-08-14 09:52:35
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At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.
We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.
If youre looking to make a real impact in peoples lives, you're in the right place.
The Role: To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment.
This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High School Diploma or equivalentMinimum 12 years of experience in retail, customer service, or a medical office settingFamiliarity with basic medical terminology and medical insurance processes is a plusExcellent interpersonal and communication skills with a high degree of empathy and patienceSkilled with point-of-sale (POS) systems and inventory software What Youll Be Doing Greet customers, assess their medical equipment needs, and recommend appropriate products.Instruct patients and caregivers on the safe and proper use, care, and maintenance of their durable medical equipment.Collect and verify patient demographics, prescriptions, and insurance information.Receive, unpack, build, and stock merchandise.Keep the retail floor clean, organized, and visually appealing to ensure a safe environment for customers with limited mobility.
Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities
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Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2026-08-14 09:50:29
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Orem, US-UT
Salary / Rate: Not Specified
Posted: 2026-08-13 10:28:11
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The customer services representative position is responsible for processing orders for merchandise received by mail, telephone, fax or e-mail or personally from customers or company employees.
Assist in ensuring that the company receives payment for goods and services offered to clients.
Ensure the accuracy of the company's financial documents for payment, auditing and tax purposes.
DUTIES AND RESPONSIBILITIES: 1.
Edits orders received for price and nomenclature.
2.
Informs customers of unit prices, shipping date, anticipated delays and any additional information needed by the customer.
3.
Advises customers if the order is close to the current dollar discount and inquires if they would like to take advantage of the discount by adding on to the order.
4.
Writes or types order forms, or enters data into computer, to determine total cost for customer.
5.
Prints shipment documents and forwards to the customer service manager for review.
6.
Records or files copy of orders received.
7.
Follows up on orders to ensure delivery by specified dates.
8.
Computes price, discount, sales representative's commission and shipping charges as required.
9.
Prepares invoices and shipping documents such as export papers and commercial invoices.
10.
Checks shipping orders to ensure they are accurate with regard to quantity shipped.
This is done by comparing shipping documents with computer-generated reports.
11.
Specifies if special labeling is required for shipment and in some instances supplies to the shipping department.
12.
Receives and checks customer complaints.
13.
Confers with production, shipping, warehouse or common carrier personnel to expedite or trace missing or delayed shipments.
14.
Compiles statistics and prepares various reports for management.
15.
Answers questions from customers or individuals on how a product operates or directs them to the person able to assist them.
16.
Ensures that quotes are processed through the quoting process in a timely manner.
17.
Types quotes and maintains files for all quotes that are processed.
18.
Maintains customer name and address database.
19.
Transmits new pricing, with the correct multiplier, to all customers.
20.
Creates no-charge shippers for customer replacements.
About our company: Our Kitchen in Harleysville, Pennsylvania is an FDA & USDA inspected refrigerated food manufacturing plant with a HACCP program of quality assurance.
We begin processing fresh ingredients in the evening, start production using those fresh ingredients early in the morning, everything is packed up and out the door by the afternoon, and then the whole process starts over again.
Dedicated production workers run our plant, not automated machines, and the result is a "homemade" quality that differentiates our product from the competition.
To maintain this quality and the integrity of the ingredients, our products are hand-packed.'
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Type: Permanent Location: Harleysville, US-PA
Salary / Rate: Not Specified
Posted: 2026-08-13 10:03:14
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Make a Difference
At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
MTM Transit is growing and hiring Customer Service Representatives to support our Lane County operations.
*
*All candidates must reside in Eugene, OR or surrounding cities in Lane County to be considered for this position.
*
*
The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding scheduling of non-emergent transportation and all other details of customer trips. The CSR is the front line representative of MTM Transit
What will your job look like?
* Participate in an extensive paid training program encompassing areas of customer service, computer applications, policy and procedure
* Manage inbound calls from our members to verify eligibility and coordinate non-emergent transportation utilizing Client provided systems
* Listen and obtain information from callers in a professional, systematic and organized manner
* Acquire and maintain in-depth knowledge of, and adhere to, established Protocols and Procedures
* Assume responsibility for self-development and career progression
* Maintain flexibility in efforts to provide quality service to our members and help MTM Transit achieve business and operational goals
* Maintain acceptable abandoned call rates, average handle time, productivity percentage, and attendance; as outlined by MTM Transit standards
* May be required to work weekends and/or holidays, as needed
* Maintain confidential information standards within a fast paced environment
* Relate to a diversity of customers and requests
* Identify with customer needs and circumstances
* Tactfully question and obtain necessary information
* Recognize, handle and refer situations of an emergent nature
All you need is:
* High school diploma or G.E.D equivalent
* Minimum typing speed of 30 wpm or greater
* Knowledge of Microsoft Outlook and Word
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Even better if you have:
* Previous experience working in a customer service call center
* Exemplary communication and phone skills
* Outstanding organizational and multi-tasking skills
* Ability to maintain high level of confidentiality
MTM Incentives:
* Affordable benefits including Medical, Dental and Vision
* Free Life Insurance & Long-Term Disability coverage for eligible employees
* Paid Training & Ove...
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Type: Permanent Location: Eugene, US-OR
Salary / Rate: Not Specified
Posted: 2026-08-13 09:43:43
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Cullman, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-13 09:41:57
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Why work for First Federal Bank?
Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years.
Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!
Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement with employer match; educational and student loan repayment assistance; life insurance; long-term disability insurance; loan incentives; and service recognition.
Employees also receive paid volunteer hours and can participate in our Pay-It-Forward program to give back to the communities we serve.
In addition, the First Federal Foundation has provided over $1.4 million to local non-profits since 2003.
For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.
Ideal candidates will demonstrate the bank’s core values.
* Driven: Hard-working, self-motivated, and strives for excellence.
Seeks opportunities to contribute, learn, and grow.
Brings positive energy, initiative, and collaboration to help the team and Bank win.
* Dedicated: Committed to the success of colleagues, customers, and the Bank.
Has a team-first attitude—caring more about the team’s success than personal recognition.
Follows through on commitments and takes ownership for results.
* Engaged: Cares about their job and the Bank’s success.
Energetic, curious, and focused on their work and the Bank’s mission.
Collaborates with purpose and builds internal and external relationships.
Essential Duties and Responsibilities
* Demonstrate the Bank’s core values: driven, dedicated, and engaged.
* Provides excellent customer service and participates in creating a positive work environment.
* Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
* Assists with a variety of requests for research and troubleshooting within Online Banking and Bill Pay.
* Investigates and resolves customer issues and effectively communicates to the appropriate parties.
* Transfers phone calls and information received to appropriate personnel.
* Completes additional tasks such as but not limited to retrieve and respond to secure messages, verifications of deposit, and SSI/Accuity verification requests.
* Provides information on an array of services for customers based on their requests and professionally manage situations that require special handling.
* Works closely and develops productive working relationships with all departments.
* Continually develops and maintains a working knowledge of bank products, services,...
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Type: Permanent Location: Twin Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-08-12 09:24:13
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Alaska Marine Trucking is looking to hire energetic, adventurous, and hard-working individuals like you to join our team! We offer competitive wages, paid time off, medical, dental, vision and prescription benefits, a 401k plan, and plenty of opportunities to grow personally and professionally. If you are looking for an exciting and fast-paced career that is both challenging and rewarding, Alaska Marine Trucking is where you want to be!
Alaska Marine Trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Juneau, Alaska.
This is a full-time position which offers family-friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents in...
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Type: Permanent Location: Juneau, US-AK
Salary / Rate: 27.725
Posted: 2026-08-12 09:23:27
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Company Overview FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions.
As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.
Were hiring part-time Contact Center Representative's for an exciting opportunity supporting a state-wide program.
This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.
Project Hours of Operation: Monday Friday, (7:00 AM PST- 6:00 PM PST) 4 hour shifts approximately 20 hours per week.
Essential Functions Receive high volume in-bound calls and assist customers with starting/stopping/transferring serviceRespond to incoming calls from customers in a professional and courteous manner.Occasional out-bound calls for verification purposesDocument interactions in the system accurately and efficiently through data entry.Research and resolve customer questions and issues using online tools and systemsOperate multiple applications, databases, and computer programsAssist customers with setting up payment arrangements, budget billing and processing paymentsGuide customers in setting up and accessing their online accounts.Assist customers with reviewing and disputing invoices accurately.Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.Maintain confidentiality of sensitive information in compliance with regulations.
Competencies Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:Focus on tasks and follow established proceduresApply procedures in the correct sequenceMake decisions with limited informationWork effectively within a structured team environment Knowledge of utility industry processes, including: Issuing meter and service orders for inspections and adjustmentsReviewing credit information to determine security requirements and financing eligibilityResponding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applicationsDetermining appropriate actions for open and closed service accountsMeeting established quality and productivity standardsFollowing Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations Ability to report o...
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Type: Permanent Location: North Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:23:22
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Company Overview FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions.
As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.
Were hiring exceptional Contact Center Representative's for an exciting opportunity supporting a state-wide program.
This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.
Project Hours of Operation: Monday Friday, 10:00 AM 9:00 PM EST (7:00 AM PST- 6:00 PM PST) Essential Functions Receive high volume in-bound calls and assist customers with starting/stopping/transferring serviceRespond to incoming calls from customers in a professional and courteous manner.Occasional out-bound calls for verification purposesDocument interactions in the system accurately and efficiently through data entry.Research and resolve customer questions and issues using online tools and systemsOperate multiple applications, databases, and computer programsAssist customers with setting up payment arrangements, budget billing and processing paymentsGuide customers in setting up and accessing their online accounts.Assist customers with reviewing and disputing invoices accurately.Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
Maintain confidentiality of sensitive information in compliance with regulations.
Competencies Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:Focus on tasks and follow established proceduresApply procedures in the correct sequenceMake decisions with limited informationWork effectively within a structured team environment Knowledge of utility industry processes, including: Issuing meter and service orders for inspections and adjustmentsReviewing credit information to determine security requirements and financing eligibilityResponding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applicationsDetermining appropriate actions for open and closed service accountsMeeting established quality and productivity standardsFollowing Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations Ability to report on operational directive...
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Type: Permanent Location: North Andover, US-MA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:23:19
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At MidWest America youre more than just an employee, youre part of a mission-driven team committed to making a real difference in the lives of others.
We believe in the power of people helping people, and that every unique background, voice, and perspective makes us stronger.
Here, youll find a workplace rooted in community, inclusion, and equity, where youre encouraged to bring your whole self to work and grow with purpose.
We serve every member with compassion and respect, no matter their financial journey.
So bring your passion.
Share your ideas.
Be part of something meaningful.
Find your place.
Build your future.
Make an impact, right where it matters most.
Contact Center Representative Job Summary: The employee is responsible for providing courteous, efficient, and accurate member service which includes account opening.
They will identify and address members needs through telephone and electronic interactions, recommending appropriate products and services in alignment with the Credit Unions mission.
This role requires the ability to work independently.
Contact Center Representative Qualifications: A high school diploma or GED equivalent is required.
Prior experience in sales, member service, or a contact center is preferred.
Working knowledge of teller transaction processing and sales is recommended.
Reliable transportation to and from work is required.
Essential Elements of the Contact Center Representative: 1.
Maintain a positive and professional image of both yourself and the Credit Union.
2.
Provide accurate, timely, and courteous service to members by processing transactions efficiently.
3.
Maintain confidentiality and adhere to the Credit Unions security protocols.
4.
Answer incoming phone calls and route them to the appropriate branch or department.
5.
Ensure all paperwork is accurate and scanned in a timely manner.
6.
Cross-selling Credit Union products and services.
Actively request member referrals.
7.
Assist members through multiple communication channels, such as phone, text, email, and DocuSign.
8.
Proactively seek out and act on sales opportunities aligned with the members needs.
9.
Maintain a working knowledge of Credit Union policies and procedures.
10.
Meet individual phone agent production goals and contribute to overall Credit Union sales objectives.
11.
Make outbound calls as needed to support special sales campaigns.
Additional Contact Center Representative Duties: 1.
Maintain an organized, clean work area following clean desk policy.
2.
Actively participate in training sessions and workshops as required.
3.
Perform other administrative duties as assigned by management.
4.
Participate in the Credit Unions community volunteer program.
5.
Work occasional evenings and weekends to assist with community events.
Job Skills and Work Relations: Employee must demonstrate proficient phone etiquette skills, written and verbal communication skills, and ability to effectively handle multiple tasks simultaneously.
Effective compre...
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Type: Permanent Location: Fort Wayne, US-IN
Salary / Rate: Not Specified
Posted: 2026-08-12 09:16:10
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At Solar Atmospheres, our customers trust us with parts that end up in spaceships, airplanes, and medical devices like pacemakers.
As a Customer Service Representative in our Fontana, CA office, you'll be the person making sure those customers always know where their order stands: from status updates to delivery timing to documentation.
Whether you have direct customer service experience or come from a general office background, with the right attention to detail and communication skills, we'll train you to succeed in this role.
Schedule: 8:00am-5:00pm, Monday-Friday What you'll do You'll be the go-to person customers count on for answers, so you'll need to be comfortable juggling multiple requests at once without losing track of details.
Expect a mix of the following: Respond to customer status requests received by email and phone Provide customers with delivery information and proactively notify them of late deliveries Communicate delivery requirements internally to the appropriate personnel Provide customers with inventory information upon request Update revised documents within the internal database Pull and prepare records as requested, including confirming records are complete prior to scanning Email customers when specific documents are needed Prepare and send the daily expedite report Assist with monthly inventory Assist data entry and office personnel with additional tasks as time permits What you need to thrive in this role High School Diploma or GED required 2 years' customer service, general administrative, or business office experience preferred Reliable and organized with the ability to multitask and prioritize in a fast-paced environment Effective oral and written communication skills and good judgment Basic to intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) Comfortable working directly with customers by phone and email About us The mission of Solar Atmospheres is to add significant value to our customer's operations by thermally treating parts, principally in a vacuum environment, with an unwavering commitment to honesty in all relationships.
We will strive to fulfill this mission while: Performing our work with an emphasis on quality and responsiveness Operating with an awareness and appreciation of the value of our customer's parts while in our care Forever looking "forward" in the area of technical capabilities Demonstrating a willingness to "accept the challenge" Providing and maintaining a work environment that is safe, clean and reflects our respect for human dignity Providing our employees with an opportunity for personal growth, challenge and reward Maintaining a workplace that is environmentally friendly Sustaining long-term growth and profitability What we offer you We care about our employees' well-being and show it by providing the following: Pay: $21/hour Medical, Dental, and Vision Short & Long-Term Disability Life & AD&D Insurance 401K with Company Match Paid Time Off...
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Type: Permanent Location: Fontana, US-CA
Salary / Rate: Not Specified
Posted: 2026-08-12 09:15:39
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JOB SUMMARY The CUSTOMER SERVICE SPECIALIST (CSS) is responsible for supporting Patriot Construction Managements performance of the USPS Facilities Repair & Modification Services (FRMS) Ordering Agreement, which encompasses facility repair, maintenance, and modification services across all 50 states and U.S.
territories.
The CSS serves as a central point of contact for customer communication, work order coordination, and contractor dispatch while also performing cross-trained invoicing functions in accordance with USPS billing requirements.
This role demands strong organizational ability, a working knowledge of federal contract administration, and a commitment to service excellence across a geographically dispersed portfolio.
JOB DUTIES AND RESPONSIBILITIES: 1.
TEAM LEADERSHIP AND SUPERVISION: Serve as team lead for the Proposal Coordinator I, Customer Service Generalist, and Invoice Specialist, directing daily workflow and workflow distribution to ensure task orders, proposals, and invoicing are completed accurately and on time.
Provide training, coaching, and day-to-day guidance to team members, and monitor performance to ensure adherence to USPS FRMS procedures and service standards.
Escalate personnel or performance concerns to the Customer Excellence Manager as needed.
2.
WORK ORDER DISPATCH AND COORDINATION: Receive, triage, and dispatch task orders issued under the USPS FRMS Ordering Agreement via designated communication channels (phone, email, electronic systems).
Confirm contractor receipt of and compliance with four-hour, same-day, and standard response requirements; document all confirmations including contact names, timestamps, and order details.
Escalate unresolved or at-risk orders to on-call staff or program management as needed.
3.
CUSTOMER AND STAKEHOLDER COMMUNICATION: Maintain daily communication with USPS facility project managers, Contracting Officers Representatives (CORs), and internal teams to provide real-time work order status updates.
Respond to inquiries, coordinate site access per USPS scheduling and security requirements, and ensure customers are kept informed throughout project execution using USPS-designated and third-party systems.
4.
PROPOSAL PREPARATION AND EXECUTION SUPPORT: Assist the Proposal Coordinator and Customer Excellence Manager with preparation of task order proposals, change order requests, and scope-of-work responses, including compiling supporting documentation, cost breakdowns, and required USPS forms.
Track proposal submission deadlines and coordinate internal reviews with the CSS and other department staff to ensure timely.
Accurate, and compliant submissions.
Support proposal execution by maintaining version control of submitted documents, monitoring customer responses, and coordinating any requests for additional information or clarification.
5.
REPORTING, DOCUMENTATION, AND COMPLIANCE: Maintain accurate and complete records for all task orders, including work authorizations, contractor as...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-12 09:06:17
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JOB SUMMARY The CUSTOMER SERVICE GENERALIST provides entry-level administrative and customer-facing support for Patriot Construction Management's performance of the USPS Facilities Repair & Modification Services (FRMS) Ordering Agreement.
Working under close supervision and following established procedures, this position supports work order intake and dispatch, technician check-in/check-out tracking, basic documentation, and routine customer and contractor communication.
The Generalist works closely with the Customer Service Specialist and broader team to ensure work orders and related tasks are completed accurately and on time, escalating non-routine or complex issues to more experienced team members.
JOB DUTIES AND RESPONSIBILITIES: 1.
WORK ORDER INTAKE AND DISPATCH SUPPORT: Assist with the receipt, acknowledgment, and initial triage of task orders issued under the USPS FRMS Ordering Agreement, following established procedures and designated communication channels (phone, email, electronic systems).
Confirm contractor receipt of task orders and document confirmations, including contact names, timestamps, and order details, escalating any compliance concerns to the Customer Service Specialist.
2.
TECHNICIAN CHECK-IN AND SYSTEM UPDATES: Support accurate updates in PCMS by recording technician check-ins and check-outs for work orders, and update work order records as directed by the Customer Service Specialist or Customer Excellence Manager.
3.
CALL HANDLING AND ROUTING: Answer incoming calls, address routine caller needs using established scripts and procedures, and transfer or escalate calls to the appropriate Customer Service Specialist or team member as needed.
4.
DOCUMENTATION SUPPORT: Assist with pulling work order reports, requesting invoices from contractors, and uploading supporting documentation, such as signoff sheets and before-and-after photos, into PCMS under the guidance of more experienced team members.
5.
CUSTOMER AND CONTRACTOR COMMUNICATION SUPPORT: Assist in sharing routine updates with customers, such as ETAs and schedule changes, under the direction of the Customer Service Specialist, escalating complex or sensitive communications as needed.
6.
TEAM SUPPORT: Assist team members with basic report compilation and administrative tasks to support overall team efficiency.
7.
PERFORMS OTHER ESSENTIAL DUTIES AS ASSIGNED.
EQUIPMENT OPERATED: General office equipment (computer, dual monitors, phone, printer).
KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of business ethics.
Knowledge of basic customer service principles, including best practices for client and contractor communication.
Ability to learn and follow established work order management systems, including Salesforce, and related platforms.
Ability to adapt quickly to new processes, workflows, and tools in a dynamic, fast-paced environment.
Ability to work collaboratively with team members and other departments to support shared goals.
Ability to provide friendly, reliable cu...
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Type: Permanent Location: Sheridan, US-AR
Salary / Rate: Not Specified
Posted: 2026-08-12 08:58:36
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Anniston, US-AL
Salary / Rate: Not Specified
Posted: 2026-08-12 08:57:10
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Lynden International Logistics ULC is actively seeking a detail oriented Account Service Representative to join our team at our Calgary, ON location.
The successful Account Service Representative is responsible for providing customer service, clerical and administrative duties to a substantial number of clients and their customers, ensuring accuracy and complete confidentiality.
The ASR is accountable for the timely and accurate collection of orders both online and offline with the customer.
Routine communication to the client and their customers, in both verbal and written form, is required.
ABOUT THIS POSITION:
DUTIES AND RESPONSIBILITIES:
* Computer entry of customer orders.
* Oversee EDI transactions on behalf of the client and customer.
* Advise and enforce client minimum order quantity guidelines.
* Advise and enforce order increments to ensure desired quantity is ordered based on client requirements.
* Communicate with Account Receivable department when necessary to obtain credit release on identified credit hold customers as required.
* Maintain current knowledge of client promotional deals and advise customers accordingly.
* Advise and enforce pay terms by client as required.
* Handle customer inquiries, problems, and complaints.
* Convey back order information on behalf of client to their customers at time of order placement.
* Edit and enter customer returns once authorization has been received and process a credit as required.
* Communicate daily with clients to provide information as requested.
* Maintain and verify inventory, and forward to clients.
* Process client claims with carriers for any damages or loss while in transit to the customer.
* Enters and maintains contract and deals on behalf of the client if required.
SKILLS REQUIRED:
* Ability to work independently and as a team member.
* Excellent verbal and written communication skills.
* Excellent customer service skills and pleasant telephone manner.
* Good interpersonal skills to liaise effectively with clients, customers, staff and management.
* Attention to detail.
EDUCATION & EXPERIENCE:
* Minimum education required: Secondary school diploma.
* Minimum experience required: 3+ years' in customer service or equivalent combination of education, experience and training.
WHY WORK FOR US?
Lynden’s mission and values guide us to support each other and the communities we serve.
Our original philosophy of putting the customer first, working hard, delivering quality, being the best, and having fun throughout still influences everything we do.
When working at Lynden International Logistics ULC, you will gain access to a variety of perks and benefits:
* Competitive salary based on candidates skills and experience.
* Day shift position, Monday to Friday.
* Medical, dental, disability, AD&D, and life insurance benefits.
* Pension plan...
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Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2026-08-12 08:52:13
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Lynden International Logistics ULC is actively seeking a detail oriented Account Service Representative to join our team at our Guelph, ON location.
The successful Account Service Representative is responsible for providing customer service, clerical and administrative duties to a substantial number of clients and their customers, ensuring accuracy and complete confidentiality.
The ASR is accountable for the timely and accurate collection of orders both online and offline with the customer.
Routine communication to the client and their customers, in both verbal and written form, is required.
ABOUT THIS POSITION:
DUTIES AND RESPONSIBILITIES:
* Computer entry of customer orders.
* Oversee EDI transactions on behalf of the client and customer.
* Advise and enforce client minimum order quantity guidelines.
* Advise and enforce order increments to ensure desired quantity is ordered based on client requirements.
* Communicate with Account Receivable department when necessary to obtain credit release on identified credit hold customers as required.
* Maintain current knowledge of client promotional deals and advise customers accordingly.
* Advise and enforce pay terms by client as required.
* Handle customer inquiries, problems, and complaints.
* Convey back order information on behalf of client to their customers at time of order placement.
* Edit and enter customer returns once authorization has been received and process a credit as required.
* Communicate daily with clients to provide information as requested.
* Maintain and verify inventory, and forward to clients.
* Process client claims with carriers for any damages or loss while in transit to the customer.
* Enters and maintains contract and deals on behalf of the client if required.
SKILLS REQUIRED:
* Ability to work independently and as a team member.
* Excellent verbal and written communication skills.
* Excellent customer service skills and pleasant telephone manner.
* Good interpersonal skills to liaise effectively with clients, customers, staff and management.
* Attention to detail.
EDUCATION & EXPERIENCE:
* Minimum education required: Secondary school diploma.
* Minimum experience required: 3+ years' in customer service or equivalent combination of education, experience and training.
WHY WORK FOR US?
Lynden’s mission and values guide us to support each other and the communities we serve.
Our original philosophy of putting the customer first, working hard, delivering quality, being the best, and having fun throughout still influences everything we do.
When working at Lynden International Logistics ULC, you will gain access to a variety of perks and benefits:
* Competitive salary ranging from $46,000 - $50,000 CAD.
Please note, compensation may vary based on candidates skills and experience.
* Day shift position, Monday to Friday.
* Medical, dental...
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Type: Permanent Location: Guelph, CA-ON
Salary / Rate: Not Specified
Posted: 2026-08-12 08:50:36
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Company:Addie Water Systems Inc.
About us Addie Water Systems, Inc.
is a small business in Janesville, WI.
We are professional, fast-paced and demanding.
Residentially, we serve homes and businesses in the Rock, Dane, and Walworth, WI area, and serve our wholesale customers all over the U.S.
Since 1978, customers have relied on Addie Water Systems with revolutionary water treatment services.
We provide various water conditioning products, including reverse osmosis drinking systems, iron removal systems, water softeners, water heaters, and a variety of different water filtration systems.
After 44+ years in business with Addie Water Systems, you'll be backed by family-driven support that big water treatment dealers cannot provide.
In other words, you will not be just a "number," like how a lot of manufacturing jobs treat their employees.
We try to make our business feel more like a home and not a big business/ big corporation feel! Who Were Looking For We believe great customer service starts with great people.
Were searching for a positive, dependable Customer Service Representative who genuinely enjoys helping others and takes pride in doing things the right way.
Youll thrive here if you Treat every customer (and coworker) with patience, kindness, and respecteven on tough days Naturally stay calm, professional, and solution-focused under pressure Communicate clearly and warmly over the phone, text, and email Love checking tasks off your list and keeping things organized and on time Have a strong work ethic and show up ready to give your best every shift Are eager to learn, grow, and eventually take on more responsibility Take ownership of mistakes, fix them fast, and help the team improve What Youll Do As a customer Service Representative, youll be the first point of contact for our customers, helping ensure they receive outstanding service from their first call through the completion of their appointment.
In this role, you will: Answer incoming customer calls with professionalism and empathy Schedule service appointments and coordinate technician calendars Respond to customer questions via phone, text, and email Work closely with technicians to ensure appointments run smoothly Resolve customer concerns and escalate issues when needed Process payments, prepare invoices, and complete administrative tasks as needed Follow up with customers to ensure a positive experience Support the team with additional office responsibilities to keep daily operations running efficiently.
Qualifications 1+ years of customer service experience (call center, retail, hospitality) Excellent phone etiquette and typing skills (40+ WPM) Comfortable with computers and quick to learn new software (well train you on ours) Reliable transportation and a clean background check Schedule Monday - Thursday 8am5pm & Fridays 8am 4:30pm with rotating Saturday mornings 8am- 12 noon.
(plenty of notice and never mandatory overtime).
If youre someone who smiles through the phone, care...
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Type: Permanent Location: Janesville, US-WI
Salary / Rate: Not Specified
Posted: 2026-08-12 08:50:21
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Energize your future by joining our team at Northern Virginia Electric Cooperative (NOVEC)! NOVEC's mission is to create value for its members, employees and communities by providing safe, reliable electricity and quality products at competitive prices.
NOVEC is a locally owned electric distribution system headquartered in Manassas, VA.
NOVEC provides reliable electric service to more than 180,000 homes and businesses in Clarke, Fairfax, Fauquier, Loudoun, Prince William and Stafford counties, the City of Manassas Park, and the Town of Clifton.
NOVEC's service reliability is the best in the region with a 99.99% average system reliability.
As a leader on the high-tech frontier, NOVEC is using proven, cost-effective technology to improve productivity and reliability, reduce expenses, and increase cybersecurity a national priority.
Todays technology includes what the industry calls "smart grid", as well as fiber optics, and mobile workforce.
OVERVIEW: Perform analytical, financial and reporting functions associated within the system operations environment.
This role covers the full lifecycle of operations work requests through Polaris.
In the initiation of work requests in an Oracle-based work management information system (WMIS) through as-built reconciliation and labor.
DUTIES AND RESPONSIBILITIES: Other related duties may be assigned.
An individual must be able to perform each essential duty satisfactorily and effectively.
Reasonable accommodation may be available to enable individuals with disabilities to perform essential functions.
Secure required information from customers/electricians to initiate work requests for existing underground/overhead electric installations, relocations, conversions, retirements and street lights.Plan, monitor, adjust and prioritize the schedule for system operations of work requests and Polaris to facilitate completion of the work promptly and cost effectively.Administer post system operations invoicing.Perform payroll time entry for system operations staff which includes analyzing crew timesheets to ensure conformity with collective bargaining agreement provisions.Compile third-party billing information to coordinate with Risk Management.
EDUCATION AND EXPERIENCE: High School Diploma or GED is required.
An Associates degree in Business or Finance is preferred.A minimum of two years of previous experience is required.
KNOWLEDGE, SKILLS & ABILITIES: Ability to secure information regarding requests for heavy up service and maintenance from customers, developers or internal staff members; analyze request for each service location to determine type(s) of electric service required, correct local district and associated service center and initiate appropriate work requests(s) in Oracle-based work management information system (WMIS).Ability to research and verify service location information in ESRI GIS mapping program and local government real property database including determining subdivision, tax and NOVEC distric...
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Type: Permanent Location: Manassas, US-VA
Salary / Rate: Not Specified
Posted: 2026-08-12 08:50:06
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Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, youll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do Greet and assist customers in person and by phoneProcess loan applications and paymentsAnswer questions about accounts and loan optionsWork with customers to find solutions if they become past dueMaintain accurate customer recordsWork with your team to meet branch goals What Were Looking For Strong people and communication skillsDependable and organizedPositive attitude and strong work ethicCustomer service or retail experience preferred Why Work at Kinsmith Monthly performance bonuses up to $1300Paid trainingPaid time offOpportunities for promotion Many of our managers started as Customer Service Representatives.
Qualified applicants should have: Strong communication, organizational, and problem-solving skills.Prior Finance, Retail, or Sales experience.Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency High school diploma or equivalent Valid drivers license, reliable personal transportation
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Type: Permanent Location: Loganville, US-GA
Salary / Rate: Not Specified
Posted: 2026-08-12 08:48:04
