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POSITION SUMMARY: Responsible for providing exceptional customer solutions support to both external and internal customers while effectively working with a cross-functional leadership/supervisory team.
PRIMARY DUTIES AND RESPONSIBILITIES: This individual would have planning and/or customer facing experience.
This role is needed to enter in customer orders in HTT, and sell to HTT Purchase Orders.
This individual would work closely with BD and HTT to have a firing order for part allocation, and manage all customer set up documentation.
This includes getting Purchase Orders, End User Statements with ESN’s, KYC, and Credit.
They will get all documents approved through legal, and work closely with the BD team and the site.
They will work closely with operations to help with planning, and ensure that customer schedules are up to date.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The duties and responsibilities regularly performed for this position are:
* Contract management of customer accounts through an in depth understanding of Chromalloy and customer obligations
* Customer solutions through status reports, frequent phone / email communication, management of unique account requirements and ensuring advocacy and resourcefulness with regards to customer inquiries
* Responsible for the communication of contract obligations to production and leadership teams as it relates to business processes
* Production of price quotations for customers which may require coordination with the leadership team on larger programs and / or contract negotiations
* Embrace/implement continuous improvement and lean principles in all activities
* Maintain department safety and housekeeping standards
* Ensure compliance with Quality Control Manual (QCM)
* Must be aware of ISO – Total Customer Satisfaction (TCS) quality requirements
* Ensure compliance with Company RSM, must be aware of ISO/TCS quality requirements
* Adhere to all Company health, safety and environmental policies while performing job duties
* Adhere to and promote Corporate Code of Ethical Standards
* Regular and reliable attendance
The marginal duties and responsibilities (performed occasionally or at irregular intervals) for this position are:
* Direct interface with customers, either on site at CNV or at the Customer’s facility; travel required as needed
EDUCATION AND WORK EXPERIENCE:
The specific EDUCATION and/or EXPERIENCE requirements of this position are:
* Able to read/write in English
* Minimum of an Associate’s degree, Bachelor’s degree preferred.
* Previous experience within manufacturing/aerospace prefer...
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Type: Permanent Location: Carson City, US-NV
Salary / Rate: 61050
Posted: 2026-03-18 07:42:06
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Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Idaho Falls, US-ID
Salary / Rate: Not Specified
Posted: 2026-03-18 07:40:33
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Altra Federal Credit Union is committed to providing exceptional service and meaningful support to our members.
We believe in fostering a positive, people-centered workplace where every team member has the opportunity to grow and make a difference.
We are currently hiring a Bilingual Member Contact Specialist for our Member Contact Center.
Home base is the Tyler West office in Tyler, TX.
The Bilingual Member Contact Specialist plays a vital role in connecting with our members and ensuring their needs are met promptly and professionally.
This position requires fluency in both English and Spanish to provide high-quality service to our diverse member community.
This fast-paced role is responsible for addressing member inquiries, resolving issues, and ensuring member satisfaction while upholding the values and service standards of Altra!
Key Responsibilities
* Respond to member inquiries promptly via telephone, email, fax, and live chat, ensuring a positive member experience.
* Engage and coordinate the assistance of employees from other departments to provide prompt resolution to members’ inquiries.
* Proactively identify and address members’ needs, escalating issues when necessary.
* Accurately document member interactions in the CRM system.
* Meet or exceed performance metrics, including response time, quality, and member satisfaction.
* Model Altra’s service standards of being friendly and outgoing, non-judgmental, focused, trustworthy, and confident.
* Ability to manage a fast-paced environment with diverse situations requiring resolution, and handle stressful situations, should they arise.
Qualifications
* High school diploma (or equivalent) required.
* Fluent in English and Spanish, with strong verbal and written skills in both, required.
* 1+ year of customer service or member support experience is required, preferably in a call center / contact Center.
* Excellent communication and interpersonal skills.
* Strong problem-solving skills and multitasking abilities.
* Proficiency in using CRM systems, Microsoft Office Suite, and other relevant office tools, would be preferred.
* A positive attitude and commitment to providing excellent service, in a fast-paced environment.
* Ability to handle a variety of member inquiries with patience and resilience.
Availability
* This position is 40-hours a week, Monday through Friday.
* Hours are based on shifts between the operating hours of 7:30 a.m.
to 5:30 p.m.
CST.
Shifts are based on department seniority and preferences.
Work Environment
* Work from home / remote opportunities can be considered for those candidates who live within Altra’s approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.
* Bilingual Member Contact Specialists require the ability to sit or stand at a desk for long periods of time, while having the ability speak, hear, and communicate with others, while t...
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Type: Permanent Location: Tyler, US-TX
Salary / Rate: 20
Posted: 2026-03-17 07:34:30
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About CORE
CORE Electric Cooperative is the largest member-owned electric distribution cooperative in Colorado dedicated to providing reliable, affordable, clean, and safe electric service to our communities.
With a commitment to innovation and member satisfaction, we strive to meet the evolving needs of our members while maintaining the highest standards of service excellence.
Job Summary
Responsible to the Call Center Supervisor for performing duties related to phone and electronic interactions with CORE members that include opening and handling member accounts, educating members on available programs, and addressing member complaints, inquiries, and requests.
Essential Duties and Responsibilities
* Answers member queue contacts on a consistent basis by being in a ready status as often as possible.
Completes member requests for: account creation at existing locations, account updates, payment options, enrollment in member programs, inquiries, and requests for information by following departmental procedures, regulations, and tariffs as efficiently and quickly as possible.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Answers member electronic queue inquiries, completes and responds to all electronic member requests as necessary. Forwards emails to other departments only when necessary.
* Handles issues that are created in the Member self-service site
* Verifies member identity according to department standards before releasing information on any account.
* Informs members of appropriate programs and/or options that may benefit them or solve a problem.
* Maintains complete and accurate documentation on all calls/contacts.
* Handles member complaints and concerns to the best of his/her ability and offers reasonable solutions before escalating contacts or transferring to another department.
* Actively promotes one contact resolution by proactively responding to member issues by clarifying the member’s issue, determining the cause of the issue, selecting the best solution, and implementing the solution themselves or contacting the correct department for completion.
* Problems are easy to moderately difficult.
Task difficulty will progress as levels increase.
Methods and procedures are defined but judgment may be required to apply them to work. Work is routine and tasks are directly related.
* Performs other duties as directed by a supervisor.
Minimum Qualifications of Position
* High school diploma or equivalent certificate required.
* One or more years of practical equivalent experience in member/customer service is required.
This could include answering phone calls, chat conversations, electronic correspondence and order creation, and handling member accounts.
* Ability to work with a multi-screen, multi-application computer system.
...
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Type: Permanent Location: Woodland Park, US-CO
Salary / Rate: 21.395
Posted: 2026-03-17 07:33:16
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Job Title: Temporary Customer Service Financial Coordinator
Salary: $55,000.00
Location: Golden Valley, MN
Schedule: Monday-Friday typical daytime business hours.
Work from home eligible after 6 months of employment.
Essential Job Duties:
* Develop and manage the individuals budget
* Monitor, audit, and report on budget information
* Act as the liaison between the county, the participant or individual receiving services, and internal departments such as payroll and billing.
* Serve as the main contact for participants and/or their representatives.
* Ensure smooth communication and coordination between all parties involved.
* Address any questions or concerns from participants or their representatives.
Required Qualifications:
* Bachelors Degree in Social Services or other related fields
* Must be highly competent in Microsoft Office suite (i.e., Microsoft Excel and Word).
* Successful clearance of Department of Human Services background check
* Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Preferred Qualifications:
* Office experience highly preferred.
* Experience working in Finance
* Excellent customer service skills and problem-solving
* Strong written and verbal communication skills.
* Ability to stay self-organization and multi-task.
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Type: Permanent Location: Golden Valley, US-MN
Salary / Rate: 55000
Posted: 2026-03-17 07:29:14
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Your Job
Our Georgia Pacific Industrial Plasters LLC seeks a proactive and detail-oriented professional to manage and support customer service & production scheduling functions for GPIP facilities and reloads.
This role acts as the primary liaison between customers, operations, and transportation to ensure accurate orders, timely issue resolution, and smooth account operations.
This role is based out of our Georgia Pacific headquarters in Atlanta, GA, though other locations may be considered.
Our Team
At GP Industrial Plasters, you will be part of a dynamic team committed to delivering exceptional service and supporting operational excellence.
We offer opportunities for growth within a collaborative and supportive environment
What You Will Do
* Serve as primary contact for orders, status updates, and account issues.
* Enter and track orders; produce order-status and account reports.
* Support demand planning and production scheduling across three GPIP facilities.
* Coordinate logistics and transportation for customer accounts.
* Share customer requirements with operations and commercial teams.
Who You Are (Basic Qualifications)
* Strong communication and multitasking skills.
* Ability to generate and interpret operational reports.
Who You Are (Preferred Qualifications)
* Customer service or account management experience preferred.
* Experience with SAP, demand planning, and production scheduling a plus.
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products.
In addition to the products we make, we operate one of the largest recycling businesses.
Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better.
Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulf...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-03-15 07:13:09
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Have you been looking for a challenging job with opportunities for growth and great benefits? Then HBC has the job for you! Our Customer Experience & Sales Representatives are responsible for customer service experience related to services for video, high speed internet and telephone for residential and commercial customers. We are looking for people to provide an exceptional "HBC Customer Experience" that is second to none. Opportunities for advancement, a robust benefits package, and a friendly atmosphere await. Apply today for a chance to join HBC!
Job Type: Full-time
Rate: $17 - $19/hour, plus commission
Location: St.
Charles, MN in office
Responsibilities Include:
* Adapt, learn, and deliver the best customer service our industry can give.
* Sell and promote company products and services.
* Research customer complaints, processing payments, and billing adjustments.
* Achieve sales goals by soliciting new and/or upsell services.
* Follow up on and close sales leads.
* Resolve customer account issues.
* Perform service order provisioning through multiple user interfaces.
* Perform other duties as may be requested by supervisor.
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers.
* Follow all safety rules and comply with company policies and specifications.
* Speak and understand English language proficiently.
You will need to have:
* High school diploma or GED equivalent is required.
* Post-high school education preferred.
* Willing to participate in NCTI certification/development courses.
* 3 years of CATV or other relevant technical/electronic experience.
* Ability to prioritize and organize effectively.
* Ability to use personal computer and software applications (i.e.
word processing, spreadsheet, billing system).
* Knowledge of basic mathematics.
* Able to communicate clearly, educate customers, and promote/sell company services.
* Able to work independently and plan accordingly to complete daily assignments.
* Must be flexible and able to handle multiple tasks concurrently.
Even better if you have:
* Knowledge of video, broadband, and phone products and services.
* Ability to utilize problem solving techniques with high end broadband equipment.
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company funded HSA
* Company Paid Short Term Disability
* Company Paid Long Term Disability with Voluntary option
* Company Paid Parental Leave
* Company Paid Life as well as Voluntary policies
* 401(k) with generous company match
* Paid Time Off
* Volunteer Paid Time Off
* Paid Holidays
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this...
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Type: Permanent Location: St. Charles, US-MN
Salary / Rate: Not Specified
Posted: 2026-03-14 08:27:16
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Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activiti...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-03-14 07:52:30
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Join Our Team at MTM Health!
At MTM Health, it’s more than transportation—it’s personal.
We believe every passenger deserves compassion, dignity, and exceptional service.
To make that happen, we’re looking for passionate, driven individuals who want to make a real difference in the lives of those we serve.
As part of our growing team, your work will directly impact the communities around you by helping remove barriers to care and improving quality of life.
Our culture thrives on innovation, collaboration, and growth—giving you room to advance, contribute, and shape the future of our industry.
Why Choose MTM Health?
* Make a meaningful impact every day
* Join a team that values your voice, ideas, and contributions
* Be part of a company that consistently exceeds NCQA standards for customer service
* Enjoy a supportive environment, including multilingual assistance available 24/7, 365 days a year
If you're ready to transform lives and grow your career, apply today and help us break down community barriers—together.
Now Hiring: Customer Care Representatives
Location: Onsite - Norton, VA
Hourly Rate: $17.00 (Extra pay for evening, weekend and overnight shifts)
What Will Your Job Look Like?
Our Customer Care Representatives are the frontline ambassadors of MTM Health.
In this role, you’ll:
* Handle inbound calls from members, clients, and facilities
* Take on 60–80 calls per day (Mondays may see higher volume)
* Support callers with empathy, accuracy, and efficiency
* Increase task complexity as your skills grow
What You’ll Need:
* Must currently reside in Virginia and be able to work on-site at our Norton, VA office
* 1 year of call center experience
* 6 months of customer service experience
* Basic typing and computer skills with strong navigation abilities
Benefits Without Barriers
Our Total Rewards program goes beyond a paycheck.
We provide benefits designed to support you and your family, including:
* Health, dental, and vision insurance
* Life and disability coverage
* 401(k) with company match
* FSA and HSA plans
* Wellness programs with incentives
* Voluntary and ancillary benefits
Additional Perks
* Pay on Demand
* Paid time off + holiday pay
* Birthday holiday
* Maternity/paternity leave
* Continuing education reimbursement
* MTM Perks discount program
* Career development and advancement opportunities
MTM Health is Proud to Be an Equal Opportunity Employer
We welcome diversity and celebrate the unique perspectives each candidate brings.
All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.
#Indeed
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Type: Permanent Location: Norton, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-12 08:05:03
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Technical Support Consultant
Responsibilities:
· Modify and build application and content configuration.
· Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
· Explain and demonstrate application issues to product and solutions teams and convey customer requests.
· Communicate with solution management teams to improve on current design or to identify potential problems.
· Develop training content for customers and support team members.
· Mentor junior team members.
· Work with members from other teams to analyze the clinical impact of software issues and enhancements.
Skills:
· US Healthcare domain knowledge with healthcare application implementation or support experience.
· Understanding of healthcare related application, HIT terminology, patient care environments.
· Excellent problem-solving, troubleshooting, debugging, and strong customer support skills with strong desire and determination to resolve complex issues.
· Able to prioritize and recognize the impact of the issue on patient care.
· Excellent organizational, verbal and written communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work.
· Self-driven and a fast learner in a demanding environment.
Good to Have:
· Experience with HL7, MLM, ServiceNow.
· Basic understanding of Azure environments.
· Knowledge of configuring and using one or more Sunrise applications or components.
· Basic understanding of databases and writing SQL query statements to troubleshoot issues.
Experience:
· Minimum 5 years’ experience in supporting hospital/healthcare software, or hospital experience as a clinician, registered nurse, or a clinical pharmacist.
* Experience with SQL, HL7, MLM, and Azure would be desirable.
Qualification:
· Degree in healthcare or healthcare admissions and financials, Nursing, Pharmacy, Nursing Informatics or combination of equivalent skills and experience in information technology or Computer Science Engineering
Work Arrangements:
· Standard work week or as defined by business requirements.
· Rotational shift covering U.S.
daytime hours with shift allowance.
· Can work remotely or in a standard office environment.
· Able and willing to work after-hours, on-call and/or holidays.
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-11 08:22:09
-
Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors.
Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW.
The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed.
Duties include, but are not limited to:
* Ensures guest service standards are met.
* Utilizes the “Guest Ready” book to help keep the store clean and organized.
* Acknowledges and greets guests who come within 10 feet.
* Asks guests to “Round-Up” to generate funds to support programs.
* Accurately processes guest merchandise-return transactions.
* Witnesses Team Member purchases, according to policy.
* Completes quarterly Safety Analysis.
* Monitors potential safety hazards, reports them, and helps correct them.
* Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
* Applies Guest Service standards; providing clean and organized work area at check stands.
* Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.
Requirements
* Knowledge of merchandise, cash register operations, and change-making.
* Ability to work with people having different abilities.
* Able to perform repetitive tasks independently.
* Knowledge of current trends helpful.
* Must be able to work flexible hours, days, evenings, and weekends.
Available to work all shifts (weekends and nights a must).
* All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Physical Requirements
* Requires standing, stooping, bending, and carrying for entire shift (excluding break times).
Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
* Requires standing, stooping, bending, or carrying for extended periods.
Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
Requires tolerance to extreme changes in temperature and humidity.
* Ability to move independently or with reasonable accommodation within the facility and community.
* Applicant must be physically and mentally able to perform all job requirements.
* Able to stand, stoop, bend, or carry for extended periods.
* Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
* Able to go up and down steps.
* Tolerance to extreme changes in temperature and humidity.
Experience
* 0-2 years
* High school/Equivalent
* Kno...
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Type: Permanent Location: Layton, US-UT
Salary / Rate: Not Specified
Posted: 2026-03-11 08:01:09
-
Greif is a global leader in performance packaging located in 40 countries.
The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
033508 Analista Customer Service Jr.
(Open)
Job Description:
Descrição das atividades:
* Cadastros de preços, dentro do sistema LN (SBP), levantamentos de dados, e negociações acordadas entre os executivos de conta e clientes, para garantir o faturamento correto;
* Cadastrar os pedidos de vendas no sistema LN (SBP) visando atender a solicitação do cliente e gerar a ordem de produção e demais necessidades internas;
* Acompanhar os pedidos cadastrados no sistema com a programação do PCP, com o intuito de confirmar se os pedidos serão entregues no dia proposto ao cliente;
* Atender aos clientes via telefone, e-mails, para assegurar que as solicitações dos clientes serão atendidas da melhor forma;
* Contribuir com o desenvolvimento de novos produtos, fazendo a interface entre as exigências / necessidades dos clientes e engenharia, a fim de inovar os produtos e manter a competitividade da GREIF dentro do mercado de embalagens;
* Preparar e apresentar os indicadores comerciais (FAR); com intuito de mostrar aos demais departamentos o resultado mês;
* Participar de reuniões de planejamento com interações dos departamentos (Planejamento e controle de produção, Qualidade, Logística, Produção, Engenharia).
* Auxiliar nas documentações solicitada pelas auditorias Sox / Deloitte; assegurando os controles internos Greif.
* Elaborar Proforma, Invoice, Packing List, solicitação de adiantamento/ fechamento (documentos de exportação), para efetivar a venda de produtos fora do Brasil;
Formação:
* Formação Superior Cursando ou Completo.
* Inglês básico
* Excel – Intermediário
* Word – Intermediário
* Power Point – Básico
At Greif, we believe that our colleagues are the center of our success.
Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates.
While you may find Greif job postings on various platforms, all legitimate opportunities...
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Type: Permanent Location: Jurubatuba, BR-SP
Salary / Rate: Not Specified
Posted: 2026-03-11 07:43:24
-
Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* Con...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-10 07:33:08
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Company Name:
PBS Systems
Job Location:
Dubuque, IA
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* Contr...
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Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2026-03-10 07:33:06
-
Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: 16 Hawk Ridge Drive Lake Saint Louis, MO 63367
Hourly Rate: $18.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Missouri and be able to work ON-SITE at our Lake Saint Louis Office
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company Match
* FSA and HSA Savings Plans
* Wellness Program with Incentives
* Voluntary & Ancillary Plans
Additional Perks
* Pay on Demand
* Paid Time Off and Holiday Pa...
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Type: Permanent Location: Lake Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-03-10 07:29:13
-
Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
We are seeking individuals who are customer focused, efficient, and have effective verbal communication skills to join our contact center.
• No nights
• No weekends
• No sales, collections, or cold calls
• Options to work onsite or a hybrid of onsite and remote, once training is complete
Responsibilities:
* Answer incoming calls and emails from customers, financial institutions, and legal professionals.
* Advise customers on U.S.
Treasury financial products, regulations, and forms.
* Support account setup and navigation for U.S.
Treasury websites and applications
* Aim to exceed established metrics for accuracy, timeliness, and completeness
* Provide prompt, efficient, detailed, customer-oriented service
* Act as an advocate for our customer; reporting and/or acting on areas for improvement
* Establish and maintain accurate records and documentation
* Interpret guidelines, regulations, and recommend changes to procedures and processes
Qualifications:
* Associates degree in business or an equivalent combination of education and experience.
* Minimum one year of related experience or an equivalent combination of post-secondary education and experience in customer service, operations, or related area.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.
* Ability to interface directly with customers and resolve issues, follow, and explain policies and procedures, problem solve, and meet deadlines.
* Basic computer and MS Office proficiency.
* This position qualifies for a hybrid working arrangement that supports remote work but requires regular on-site attendance.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
* Comprehensive healthcare options (Medical, Dental, and Vision)
* 401(k) match, and a fully-funded pension plan
* Paid time off and holidays
* Generously subsidized public transportation
* Annual educational assistance
* On-site fitness facility
* Professional development programs, training, and conferences
* And more…
The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued.
We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues.
From economists to cash specialists, we work together to represent you in our economy.
Full Time / Part Time
Full time
Regular / ...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: 48649
Posted: 2026-03-09 07:32:22
-
* Interact with customers to help troubleshoot and resolve complex technical product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or product problems.
* Communicate with product development department to improve on current design or to identify possible problems with design.
* Stay abreast of current technology in products, design changes, and new products offered.
* May travel to client site in order to resolve extremely complex customer and product issuesEducation
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Type: Permanent Location: Gujrat, IN-GJ
Salary / Rate: 320000
Posted: 2026-03-08 07:50:39
-
Your Job
i360 is seeking a Client Services Manager to help maintain and support current i360 clients and assist in growing new business by driving the new client onboarding process.
The ideal candidate is someone who has prior experience in either the campaign or non-profit sectors and has familiarity with diverse datasets and technology.
The Client Services Manager is responsible for client onboarding, training and client education, as well as general support for a large client base.
Additionally, the Client Services Manager will be a valued resource in helping to improve customer support and increase overall client satisfaction.
Our Team
i360 is the leading data and technology provider for the pro-free market political and advocacy community.
Located in the Washington, DC, area, i360 builds solutions central to how issue advocacy groups and political campaigns use data and technology.
As a result, our company sits at the center of driving voter engagement in the upcoming campaign cycle and beyond.
We value teammates with strong communication skills, a passion for leveraging front-end technologies to create user-friendly applications, and a desire to see their work significantly impact and empower people to participate in the political process.
What You Will Do
* Drive the client onboarding process from executed agreement to thorough understanding of i360's product offering
* Conduct in-depth presentations and trainings via online webinar
* Develop support materials and fill in necessary gaps in order to increase customer satisfaction
* Provide technical support to active clients via i360's support channels - including online chat, and ticketing systems
* Collaborate closely with the Accounts teams to successfully onboard and support client's ongoing needs
Who You Are (Basic Qualifications)
* Experience collaborating and communicating with both internal teams and external partners or stakeholders to achieve work objectives
* Experience proactively problem solving and driving solutions
What Will Put You Ahead
* Salesforce experience
* CRM software and political technology (i360 is a plus)
* Experience creating written content
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch co...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-08 07:35:21
-
* Experience and demonstrate skills in SQL queries, MS SQL Server, T-SQL, etc.
* Basic understanding of Windows Servers.
* Exposure to interacting with international clients.
* Hands-on experience in application/ product support.
* Has experience with Microsoft Windows Server and SQL Server and troubleshooting issues related to them.
* Has software support experience demonstrating troubleshooting / analytical skills.
* Has understanding of software development life cycle.
* Has with managing healthcare interfaces using HL7.
* Has experience in troubleshooting performance-related issues.
* Has experience in working effectively both in a team environment as well as independently.
* Has good written and oral communication skills along with strong customer service skills.
Responsibilities:-
* Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of
system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or
product problems.
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Communicate with the product development department to improve on the current design or to identify possible
problems with the design.
* Stay abreast of current technology in products, design changes, and new products offered.
* Position may require participation in after-hours and on-call support.
Good to Have:
* Understanding of healthcare-related applications, terminology, patient care environments, service needs & priorities of patient care personnel.
* Attained multiple Allscripts/Altera and external (i.e.
Microsoft) certifications related to SQL, Server technologies, Healthcare Information Technology, or Health Care Informatics.
* Has knowledge in configuring and using one or more Sunrise applications or components.
* Ability to multi-task effectively and consistently to meet assigned deadlines with a customer-centric focus.
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-07 08:10:38
-
Technical Support Consultant
Responsibilities:
· Modify and build application and content configuration.
· Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
· Explain and demonstrate application issues to product and solutions teams and convey customer requests.
· Communicate with solution management teams to improve on current design or to identify potential problems.
· Develop training content for customers and support team members.
· Mentor junior team members.
· Work with members from other teams to analyze the clinical impact of software issues and enhancements.
Skills:
· US Healthcare domain knowledge with healthcare application implementation or support experience.
· Understanding of healthcare related application, HIT terminology, patient care environments.
· Excellent problem-solving, troubleshooting, debugging, and strong customer support skills with strong desire and determination to resolve complex issues.
· Able to prioritize and recognize the impact of the issue on patient care.
· Excellent organizational, verbal and written communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work.
· Self-driven and a fast learner in a demanding environment.
Good to Have:
· Experience with HL7, MLM, ServiceNow.
· Basic understanding of Azure environments.
· Knowledge of configuring and using one or more Sunrise applications or components.
· Basic understanding of databases and writing SQL query statements to troubleshoot issues.
Experience:
· Minimum 5 years’ experience in supporting hospital/healthcare software, or hospital experience as a clinician, registered nurse, or a clinical pharmacist.
* Experience with SQL, HL7, MLM, and Azure would be desirable.
Qualification:
· Degree in healthcare or healthcare admissions and financials, Nursing, Pharmacy, Nursing Informatics or combination of equivalent skills and experience in information technology or Computer Science Engineering
Work Arrangements:
· Standard work week or as defined by business requirements.
· Rotational shift covering U.S.
daytime hours with shift allowance.
· Can work remotely or in a standard office environment.
· Able and willing to work after-hours, on-call and/or holidays.
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Type: Permanent Location: Viman Nagar, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-07 08:10:34
-
Technical Customer Support Representative (TCSR)
This role reports to the Customer Support Manager.
Salary Range: $27-32/hour.
What You'll Do:
As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system.
Your main goal is to quickly find and fix their technical problems.
You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload.
This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision.
Your Responsibilities:
* Help customers through difficult or emotional situations.
* Respond to customer needs quickly and ask for feedback to improve service.
* Skillfully gather and analyze information to find solutions, working well with others to solve problems.
* Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10).
* Help with assigned projects, sharing updates on progress and changes.
* Finish projects and administrative tasks on time and correctly.
* Follow company policies and procedures.
* Support the company's goals and values.
* Help monitor BeCA calls.
Experience & Education:
* 3 to 5 years of relevant experience.
* An Associate's degree in a technical field or similar training from a two-year college or technical school is required.
A Bachelor's degree is preferred.
* Must have MCP or MCTS certification, and A+ certifications.
Network+ certification is a plus.
* You'll need to complete specific training and certification for our company's software.
* Experience using ticketing software.
* Experience working in a 24/7 environment.
Skills & Knowledge:
* Excellent ability to understand, analyze, troubleshoot, and fix technical problems.
* Strong communication skills, both spoken and written, and good phone manners.
* Solid understanding of Windows 7 Pro, Windows 8, and Windows 10 for desktop support and maintenance.
* Good understanding of Windows Server 2008/2012/2016.
* Experience with computer hardware for servers and workstations.
* Experience supporting network systems, including Microsoft Active Directory, TCP/IP, DNS, DHCP, WINS, anti-virus software setup, Windows Updates, IIS, and Terminal Services.
* Familiarity with database software.
* Able to write clear reports and emails, and communicate effectively with customers and co-workers.
* Skilled in using spreadsheet and word processing software.
Other Requirements:
* Willingness to travel occasionally and work overtime when needed.
* Must have a valid driver's license and passport.
* Must have reliable transportation.
* Maintain a professional attitude, treating everyone with respect, especially when under pressure.
* Be dependable and on time for work, meetings, and appointments.
* Able to carry and lift computer equipment wei...
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Type: Permanent Location: Hoffman Estates, US-IL
Salary / Rate: 32.21
Posted: 2026-03-07 08:09:09
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Baggage Handlers - Boston Logan International - full-time or part-time available (evenings)
$19 - $20 / hour
Estimate hours: 1:00pm - 9:30pm
Must be available weekends and holidays
Multiple positions available!
BENEFITS for Full-Time Hires
Smarte Carte Inc.
offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.
BENEFITS for Part-Time Hires
Smarte Carte Inc.
offers for part-time Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.
COMPANY BACKGROUND
Smarte Carte, Inc.
is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St.
Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate.
Smarte Carte prides itself on having a diverse and inclusive workforce.
All genders, ethnicities, and backgrounds are encouraged to apply.
Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC JOB FUNCTION
This project will run roughly from April 15 - October 31, 2026, possibly longer.
Ensures daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience.
Remove luggage from conveyer belt to place in designated areas.
ESSENTIAL RESPONSIBILITIES
* Proactively remove and organize arriving baggage from baggage claim carousel
* Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 75 lbs.
* Report issues that could lead to disruption of services, safety concerns or damage to property
* Comply with all applicable policies & regulations of Client, JSM and Subcontractor
* Report damaged, unclaimed or missing items to management
* Transport carts from high return areas to high rental areas to ensure that carts are always available to customers may occur
* Perform routine maintenance and cleaning of carts and cart management units may occur
* Provide courteous service in assisting and greeting customers
* Maintain communication and cooperation with co-workers, and facility management
* Perform other duties as assigned by management
QUALIFICATIONS
* 6 months ...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: 20
Posted: 2026-03-07 07:53:37
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Location: Onsite in Spartanburg, SC
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial opera...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-03-07 07:34:49
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Alaska Marine Trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Ketchikan, Alaska.
This is a full-time position which offers family friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Long term disability– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML's Customer Experience Initiative.
* Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
* Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative II
ESSENTIAL DUTIES AND RESPONSIBILITIES includ...
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Type: Permanent Location: Ketchikan, US-AK
Salary / Rate: Not Specified
Posted: 2026-03-05 08:03:16
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Alaska Marine Lines is seeking a Customer Service Representative to join our Customer Service department.
The Customer Service Representative will support customers with shipping needs through a multitude of avenues.
The Customer Service Representative plays a key role in delivering exceptional customer experience through timely communication, strong problem-solving skills, and a commitment to accuracy and safety.
If you thrive in a fast-paced environment and enjoy helping customers while keeping operations running smoothly, we encourage you to apply.
This is a safety sensitive position.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
* Answer a variety of customer information requests by phone, e-mail, and fax or in person regarding rates, routing, packing procedures and interline transportation procedures.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Quote accurate rates and document cargo bookings for shipments.
* Rate Bills of Lading using company’s computer program.
* Respond accurately and timely to customer questions, concerns and service requirements via phone, e-mail, and fax or in person.
* Process and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or Hawaii.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML’s Customer Experience Initiative.
* Follow established processes & adjust to changing processes as the company strives for continuous improvements.
* Carry out all duties with a strong commitment to excellent customer service.
Benefits You Can Look Forward To:
* Health Insurance - medical, dental, and vision with low employee contributions
* Health Insurance for your family – we also contribute to medical, dental and vision for your family
* Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
* Paid Holidays - 8 paid holiday a year in addition to PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day)
* 401(k) with company match + additional annual retirement contribution
* Health and Wellness Program - FitOn
* Tuition Reimbursement
* Employee Assistance Program
* Life Insurance and AD&D – we pay for at no cost to you
* Long term disability – we pay for at no cost to you
* Opportunities for internal promotions/career advancement
* Family friendly work hours (closed on weekends and paid holidays)
* Discretionary Bonus Program
* Competitive wages with annual performance and wage reviews
Qualifications:
To perform this job successfully, an individual must be ab...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: 27.11
Posted: 2026-03-05 08:02:52
