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Company Name:
PBS Systems
Job Location:
Arlington, TX
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* Con...
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Type: Permanent Location: Arlington, US-TX
Salary / Rate: Not Specified
Posted: 2026-03-10 07:33:08
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Company Name:
PBS Systems
Job Location:
Dubuque, IA
Job Type:
Full-time, Permanent
No.
of Openings:
01
Job Requirement(s):
Internal Job Title:
Travel across Canada and USA up to one week per month
Sales Support Analyst - Tier 1
Reports To:
Team Lead, Sales Support
PBS is the fastest growing Dealership Software – All Inclusive Business Platform vendor in North America and we’ve only just begun!”
The Opportunity:
At PBS, we’re transforming how people buy and service vehicles—one dealership at a time. With almost 40 years in the industry, we’re the third-largest Dealership Management System (DMS) provider in North America.
Each month, hundreds of new users join our platform, and we’re growing fast.
We treat our customers as partners and friends, offering a powerful, all-in-one software suite that supports every aspect of dealership operations—from sales and service to inventory and accounting.
At PBS, we are committed to supporting your professional growth.
Your career path here can evolve in alignment with your skills, interests, and aspirations.
The Role:
PBS Systems is looking for a Sales Support Analyst to join our Client Services team.
As a Sales Support Analyst, you will provide excellent support to our new and existing customers in the Sales module of our software.
By assisting customers during development, install and training processes of their new dealership software.
You will be assisting the customer with new software install training as well as online/on the phone assistance.
Responsibilities:
* Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department and ensuring they are addressed in a professional and timely manner
* Logging and documenting all customer interactions within our ticketing system and escalating matters as required
* Collaborating with other groups/departments to streamline service delivery
* Identify opportunities to drive process improvements that positively impact the client’s experience
* Develop knowledge and understanding of our software and the supporting Infrastructure
* Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months
* Maintaining a high level of punctuality as well as a consistent, reliable attendance standard
* Achieving and exceeding KPI targets and other metrics defined by the department
* Available to travel at least one week per month throughout the US and Canada
* Keeping abreast of software enhancements and new releases, by attending Apogees and reviewing release notes
* Commit to ongoing personal development and cross-training as recommended by your Team Lead
* Achieve program certification within your primary group within 9 months and additional program certification(s) within 18 months
* Contr...
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Type: Permanent Location: Calgary, CA-AB
Salary / Rate: Not Specified
Posted: 2026-03-10 07:33:06
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Join Our Team at MTM Health!
At MTM Health, it’s more than just a ride—it’s personal.
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.
As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives.
Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.
Why MTM Health?
* Make a meaningful difference every day.
* Join a team that values your ideas and contributions.
* Be part of a company that exceeds NCQA standards for customer service.
* Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.
If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together!
Position Title: Customer Care Representative
Location: 16 Hawk Ridge Drive Lake Saint Louis, MO 63367
Hourly Rate: $18.00
What Will Your Job Look Like?
The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays.
All you need for the Customer Care Representative role is:
* Must currently reside in Missouri and be able to work ON-SITE at our Lake Saint Louis Office
* 1 year of Call Center experience
* 6 months Customer Service experience
* Basic typing/computer experience with excellent navigational skills
Your Potential.
Our Mission.
At MTM Health, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
Together, we thrive, push our limits, and work as team to help you reach your full potential.
We don’t talk about a better workplace – we make it happen.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM Health offers more than just a paycheck.
Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
* Health, Dental and Vision Insurance
* Life and Disability Insurance
* 401(k) Retirement Plan with Company Match
* FSA and HSA Savings Plans
* Wellness Program with Incentives
* Voluntary & Ancillary Plans
Additional Perks
* Pay on Demand
* Paid Time Off and Holiday Pa...
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Type: Permanent Location: Lake Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-03-10 07:29:13
-
Company
Federal Reserve Bank of Minneapolis
Are you looking for a position that allows you to grow professionally within a fast paced, customer service environment?
The Federal Reserve Bank of Minneapolis’ Treasury Services Department supports U.S.
Treasury retail financial products, such as United States Savings Bonds.
We are seeking individuals who are customer focused, efficient, and have effective verbal communication skills to join our contact center.
• No nights
• No weekends
• No sales, collections, or cold calls
• Options to work onsite or a hybrid of onsite and remote, once training is complete
Responsibilities:
* Answer incoming calls and emails from customers, financial institutions, and legal professionals.
* Advise customers on U.S.
Treasury financial products, regulations, and forms.
* Support account setup and navigation for U.S.
Treasury websites and applications
* Aim to exceed established metrics for accuracy, timeliness, and completeness
* Provide prompt, efficient, detailed, customer-oriented service
* Act as an advocate for our customer; reporting and/or acting on areas for improvement
* Establish and maintain accurate records and documentation
* Interpret guidelines, regulations, and recommend changes to procedures and processes
Qualifications:
* Associates degree in business or an equivalent combination of education and experience.
* Minimum one year of related experience or an equivalent combination of post-secondary education and experience in customer service, operations, or related area.
* Must be a U.S.
citizen or lawful permanent resident alien with at least three years of legal residency in any visa category.
* Ability to interface directly with customers and resolve issues, follow, and explain policies and procedures, problem solve, and meet deadlines.
* Basic computer and MS Office proficiency.
* This position qualifies for a hybrid working arrangement that supports remote work but requires regular on-site attendance.
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
* Comprehensive healthcare options (Medical, Dental, and Vision)
* 401(k) match, and a fully-funded pension plan
* Paid time off and holidays
* Generously subsidized public transportation
* Annual educational assistance
* On-site fitness facility
* Professional development programs, training, and conferences
* And more…
The Minneapolis Fed is committed to developing a diverse workforce and providing an inclusive environment where all employees are respected and valued.
We believe that we can foster development opportunities for all and reach our full potential by recognizing the unique experiences and identities of each of our colleagues.
From economists to cash specialists, we work together to represent you in our economy.
Full Time / Part Time
Full time
Regular / ...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: 48649
Posted: 2026-03-09 07:32:22
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* Interact with customers to help troubleshoot and resolve complex technical product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or product problems.
* Communicate with product development department to improve on current design or to identify possible problems with design.
* Stay abreast of current technology in products, design changes, and new products offered.
* May travel to client site in order to resolve extremely complex customer and product issuesEducation
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Type: Permanent Location: Gujrat, IN-GJ
Salary / Rate: 320000
Posted: 2026-03-08 07:50:39
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Your Job
i360 is seeking a Client Services Manager to help maintain and support current i360 clients and assist in growing new business by driving the new client onboarding process.
The ideal candidate is someone who has prior experience in either the campaign or non-profit sectors and has familiarity with diverse datasets and technology.
The Client Services Manager is responsible for client onboarding, training and client education, as well as general support for a large client base.
Additionally, the Client Services Manager will be a valued resource in helping to improve customer support and increase overall client satisfaction.
Our Team
i360 is the leading data and technology provider for the pro-free market political and advocacy community.
Located in the Washington, DC, area, i360 builds solutions central to how issue advocacy groups and political campaigns use data and technology.
As a result, our company sits at the center of driving voter engagement in the upcoming campaign cycle and beyond.
We value teammates with strong communication skills, a passion for leveraging front-end technologies to create user-friendly applications, and a desire to see their work significantly impact and empower people to participate in the political process.
What You Will Do
* Drive the client onboarding process from executed agreement to thorough understanding of i360's product offering
* Conduct in-depth presentations and trainings via online webinar
* Develop support materials and fill in necessary gaps in order to increase customer satisfaction
* Provide technical support to active clients via i360's support channels - including online chat, and ticketing systems
* Collaborate closely with the Accounts teams to successfully onboard and support client's ongoing needs
Who You Are (Basic Qualifications)
* Experience collaborating and communicating with both internal teams and external partners or stakeholders to achieve work objectives
* Experience proactively problem solving and driving solutions
What Will Put You Ahead
* Salesforce experience
* CRM software and political technology (i360 is a plus)
* Experience creating written content
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hiring philosophy here .
Who We Are
As a Koch co...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-08 07:35:21
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* Experience and demonstrate skills in SQL queries, MS SQL Server, T-SQL, etc.
* Basic understanding of Windows Servers.
* Exposure to interacting with international clients.
* Hands-on experience in application/ product support.
* Has experience with Microsoft Windows Server and SQL Server and troubleshooting issues related to them.
* Has software support experience demonstrating troubleshooting / analytical skills.
* Has understanding of software development life cycle.
* Has with managing healthcare interfaces using HL7.
* Has experience in troubleshooting performance-related issues.
* Has experience in working effectively both in a team environment as well as independently.
* Has good written and oral communication skills along with strong customer service skills.
Responsibilities:-
* Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
* Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of
system configurations/setup, product functionality, SQL Server, HL7, and bugs/enhancements.
* Track and document inbound support requests and ensure proper notation of customer problems or issues.
* Document problems and solutions to train lower-level support on how to properly address customer or
product problems.
* Document issues and customer requests, following standard operating procedures and meeting SLAs.
* Communicate with the product development department to improve on the current design or to identify possible
problems with the design.
* Stay abreast of current technology in products, design changes, and new products offered.
* Position may require participation in after-hours and on-call support.
Good to Have:
* Understanding of healthcare-related applications, terminology, patient care environments, service needs & priorities of patient care personnel.
* Attained multiple Allscripts/Altera and external (i.e.
Microsoft) certifications related to SQL, Server technologies, Healthcare Information Technology, or Health Care Informatics.
* Has knowledge in configuring and using one or more Sunrise applications or components.
* Ability to multi-task effectively and consistently to meet assigned deadlines with a customer-centric focus.
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-07 08:10:38
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Technical Support Consultant
Responsibilities:
· Modify and build application and content configuration.
· Interact with customers to help troubleshoot and resolve product issues in the areas of system configuration/setup, product functionality and bugs/enhancements.
· Document issues and customer requests, following standard operating procedures and meeting SLAs.
· Explain and demonstrate application issues to product and solutions teams and convey customer requests.
· Communicate with solution management teams to improve on current design or to identify potential problems.
· Develop training content for customers and support team members.
· Mentor junior team members.
· Work with members from other teams to analyze the clinical impact of software issues and enhancements.
Skills:
· US Healthcare domain knowledge with healthcare application implementation or support experience.
· Understanding of healthcare related application, HIT terminology, patient care environments.
· Excellent problem-solving, troubleshooting, debugging, and strong customer support skills with strong desire and determination to resolve complex issues.
· Able to prioritize and recognize the impact of the issue on patient care.
· Excellent organizational, verbal and written communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work.
· Self-driven and a fast learner in a demanding environment.
Good to Have:
· Experience with HL7, MLM, ServiceNow.
· Basic understanding of Azure environments.
· Knowledge of configuring and using one or more Sunrise applications or components.
· Basic understanding of databases and writing SQL query statements to troubleshoot issues.
Experience:
· Minimum 5 years’ experience in supporting hospital/healthcare software, or hospital experience as a clinician, registered nurse, or a clinical pharmacist.
* Experience with SQL, HL7, MLM, and Azure would be desirable.
Qualification:
· Degree in healthcare or healthcare admissions and financials, Nursing, Pharmacy, Nursing Informatics or combination of equivalent skills and experience in information technology or Computer Science Engineering
Work Arrangements:
· Standard work week or as defined by business requirements.
· Rotational shift covering U.S.
daytime hours with shift allowance.
· Can work remotely or in a standard office environment.
· Able and willing to work after-hours, on-call and/or holidays.
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Type: Permanent Location: Viman Nagar, IN-MH
Salary / Rate: Not Specified
Posted: 2026-03-07 08:10:34
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Technical Customer Support Representative (TCSR)
This role reports to the Customer Support Manager.
Salary Range: $27-32/hour.
What You'll Do:
As a Technical Customer Support Representative, you'll provide technical phone support to customers using the OBIX system.
Your main goal is to quickly find and fix their technical problems.
You'll offer excellent customer service, work well with a team, manage your tasks effectively, and handle a busy workload.
This role involves working on-call and rotating shifts, and you'll be expected to work independently with little supervision.
Your Responsibilities:
* Help customers through difficult or emotional situations.
* Respond to customer needs quickly and ask for feedback to improve service.
* Skillfully gather and analyze information to find solutions, working well with others to solve problems.
* Support Windows servers (2008, 2012, 2016) and desktops (Windows 7, 8, 10).
* Help with assigned projects, sharing updates on progress and changes.
* Finish projects and administrative tasks on time and correctly.
* Follow company policies and procedures.
* Support the company's goals and values.
* Help monitor BeCA calls.
Experience & Education:
* 3 to 5 years of relevant experience.
* An Associate's degree in a technical field or similar training from a two-year college or technical school is required.
A Bachelor's degree is preferred.
* Must have MCP or MCTS certification, and A+ certifications.
Network+ certification is a plus.
* You'll need to complete specific training and certification for our company's software.
* Experience using ticketing software.
* Experience working in a 24/7 environment.
Skills & Knowledge:
* Excellent ability to understand, analyze, troubleshoot, and fix technical problems.
* Strong communication skills, both spoken and written, and good phone manners.
* Solid understanding of Windows 7 Pro, Windows 8, and Windows 10 for desktop support and maintenance.
* Good understanding of Windows Server 2008/2012/2016.
* Experience with computer hardware for servers and workstations.
* Experience supporting network systems, including Microsoft Active Directory, TCP/IP, DNS, DHCP, WINS, anti-virus software setup, Windows Updates, IIS, and Terminal Services.
* Familiarity with database software.
* Able to write clear reports and emails, and communicate effectively with customers and co-workers.
* Skilled in using spreadsheet and word processing software.
Other Requirements:
* Willingness to travel occasionally and work overtime when needed.
* Must have a valid driver's license and passport.
* Must have reliable transportation.
* Maintain a professional attitude, treating everyone with respect, especially when under pressure.
* Be dependable and on time for work, meetings, and appointments.
* Able to carry and lift computer equipment wei...
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Type: Permanent Location: Hoffman Estates, US-IL
Salary / Rate: 32.21
Posted: 2026-03-07 08:09:09
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Baggage Handlers - Boston Logan International - full-time or part-time available (evenings)
$19 - $20 / hour
Estimate hours: 1:00pm - 9:30pm
Must be available weekends and holidays
Multiple positions available!
BENEFITS for Full-Time Hires
Smarte Carte Inc.
offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.
BENEFITS for Part-Time Hires
Smarte Carte Inc.
offers for part-time Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.
COMPANY BACKGROUND
Smarte Carte, Inc.
is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St.
Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate.
Smarte Carte prides itself on having a diverse and inclusive workforce.
All genders, ethnicities, and backgrounds are encouraged to apply.
Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC JOB FUNCTION
This project will run roughly from April 15 - October 31, 2026, possibly longer.
Ensures daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience.
Remove luggage from conveyer belt to place in designated areas.
ESSENTIAL RESPONSIBILITIES
* Proactively remove and organize arriving baggage from baggage claim carousel
* Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 75 lbs.
* Report issues that could lead to disruption of services, safety concerns or damage to property
* Comply with all applicable policies & regulations of Client, JSM and Subcontractor
* Report damaged, unclaimed or missing items to management
* Transport carts from high return areas to high rental areas to ensure that carts are always available to customers may occur
* Perform routine maintenance and cleaning of carts and cart management units may occur
* Provide courteous service in assisting and greeting customers
* Maintain communication and cooperation with co-workers, and facility management
* Perform other duties as assigned by management
QUALIFICATIONS
* 6 months ...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: 20
Posted: 2026-03-07 07:53:37
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Location: Onsite in Spartanburg, SC
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Spartanburg, SC.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years customer service or operational experience in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial opera...
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Type: Permanent Location: Spartanburg, US-SC
Salary / Rate: Not Specified
Posted: 2026-03-07 07:34:49
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Alaska Marine Trucking provides and manages local freight distribution services in Alaska which include loading, unloading, warehousing, pickup and delivery.
Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.
We currently have an opening for a Customer Service Representative in Ketchikan, Alaska.
This is a full-time position which offers family friendly benefits, a competitive pay package and professional growth.
Currently, our benefit package includes:
Paid time off – start with 17 days paid time off a year (PTO)+ additional extended leave paid time
Paid Holidays– 8 paid holidays a year in addition to PTO
Health Insurance – medical, dental and vision with low employee contributions
Health Insurance for your family– we also contribute to medical, dental and vision for your family.
401(k)– with company match + additional annual retirement contribution.
Tuition Reimbursement
Employee Assistance Program
Life Insurance and AD&D– we pay at no cost to you.
Long term disability– we pay at no cost to you.
Opportunities for internal promotions/career advancement
Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking.
SUMMARY:
Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers.
Customer Service Representative I
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:
* Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner.
* Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures.
* Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML's Customer Experience Initiative.
* Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person.
* Carry out all duties with a strong commitment to excellent customer service.
Customer Service Representative II
ESSENTIAL DUTIES AND RESPONSIBILITIES includ...
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Type: Permanent Location: Ketchikan, US-AK
Salary / Rate: Not Specified
Posted: 2026-03-05 08:03:16
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Alaska Marine Lines is seeking a Customer Service Representative to join our Customer Service department.
The Customer Service Representative will support customers with shipping needs through a multitude of avenues.
The Customer Service Representative plays a key role in delivering exceptional customer experience through timely communication, strong problem-solving skills, and a commitment to accuracy and safety.
If you thrive in a fast-paced environment and enjoy helping customers while keeping operations running smoothly, we encourage you to apply.
This is a safety sensitive position.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
* Answer a variety of customer information requests by phone, e-mail, and fax or in person regarding rates, routing, packing procedures and interline transportation procedures.
* Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment.
* Quote accurate rates and document cargo bookings for shipments.
* Rate Bills of Lading using company’s computer program.
* Respond accurately and timely to customer questions, concerns and service requirements via phone, e-mail, and fax or in person.
* Process and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or Hawaii.
* Enter documents into scanning (Imaging) system.
* Employ training received on AML’s Customer Experience Initiative.
* Follow established processes & adjust to changing processes as the company strives for continuous improvements.
* Carry out all duties with a strong commitment to excellent customer service.
Benefits You Can Look Forward To:
* Health Insurance - medical, dental, and vision with low employee contributions
* Health Insurance for your family – we also contribute to medical, dental and vision for your family
* Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time
* Paid Holidays - 8 paid holiday a year in addition to PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day)
* 401(k) with company match + additional annual retirement contribution
* Health and Wellness Program - FitOn
* Tuition Reimbursement
* Employee Assistance Program
* Life Insurance and AD&D – we pay for at no cost to you
* Long term disability – we pay for at no cost to you
* Opportunities for internal promotions/career advancement
* Family friendly work hours (closed on weekends and paid holidays)
* Discretionary Bonus Program
* Competitive wages with annual performance and wage reviews
Qualifications:
To perform this job successfully, an individual must be ab...
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Type: Permanent Location: Seattle, US-WA
Salary / Rate: 27.11
Posted: 2026-03-05 08:02:52
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Customer Account Coordinator
Location: Onsite in Circleville, Ohio
Schedule: Monday - Friday | 8 AM - 5 PM EST | OT may be required based on customer demands
Your Job
Georgia-Pacific is hiring a Customer Account Coordinator to join our team in Circleville, OH.
Whether you come from industrial sales support, logistics, manufacturing, or another customer-focused industry, this is your opportunity to grow your career in a dynamic plant environment where customer relationships are critical to our success.
In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency.
A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication.
Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
What You Will Do
* Serve as the primary liaison for assigned customer accounts, ensuring timely and accurate order entry, item setup, and issue resolution
* Coordinate daily with sales, scheduling, shipping, design, and production teams to manage customer needs from start to finish
* Own and manage New Item Requests, data entry, and updates with a high degree of accuracy and speed
* Track and reconcile order-related information, supporting light billing and payment tracking functions
* Monitor and track customer inventory levels and shipment status using Excel or other internal tools
* Proactively communicate with internal stakeholders and customers to provide timely updates and address concerns
* Prioritize and balance multiple urgent tasks, shifting gears quickly as business needs evolve
* Use Microsoft Office tools (Excel, Teams, Word) daily to manage information and workflows
Who You Are (Basic Qualifications)
* 2+ years of customer service in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service
* De...
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Type: Permanent Location: Circleville, US-OH
Salary / Rate: Not Specified
Posted: 2026-03-05 07:58:24
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Your Job
Do you possess a combination of analytical skills and interpersonal talents? Are you searching for a place where you can cultivate a long-term career, rather than just a job?
As a Specialist of our Customer Service Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned set of customers in one or more of the following segments: EMS, VMI, Industrial, Distribution, or Automotive.
You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform), providing vital information to help our customers successfully achieve their production plans.
Our Team
Our customer service division is at the heart of our operations, interfacing directly with customers to ensure their needs are met with efficiency and professionalism.
The team is composed of skilled and passionate individuals who are committed to fostering positive customer experiences and driving satisfaction.
The Customer Service Specialist role is critical to our success as a team in providing the highest level of customer experience to Molex customers.
This role requires the highest level of responsiveness to be exercised and the coordination of additional resources to achieve closure with appropriate solutions.
What You Will Do
* Interact with internal and external customers daily via email, phone and through our Salesforce Service Cloud platform.
* Support the Order Management Process, including pre-and post-order activities, such as reviewing documents for accuracy, order changes, expedites, escalations, NPI activity, etc.
* Responsible for supporting the customer service of a global account/market segment, including Tier 1 subcontractors, with a focus on the supply chain management.
* Proactively engage with key stakeholders to collaborate with our partners to share information and present a unified message, ensuring value creation for both Molex and the customer.
* Understand customer contracts, expectations, manage customer portals, and review forecasting.
* Participate actively in team meetings and departmental training sessions to support the activities of the Customer Experience (CX) Team; provide input and engage with your team members.
* Suggest opportunities to streamline or automate procedures related to your assigned activities and functions.
Engage in a respectful challenge process where all ideas are valued.
* Enable a high level of independent decision making, largely based on the specific accounts being covered.
Who You Are (Basic Qualifications)
* High school diploma or higher
* Experience with Microsoft Office Suite
* Strong communication skills that showcase your ability to articulate ideas clearly in a fast-paced environment
* The skills to organize data, analyze information, and convey compelling data driven details
* Organizational, time management, prioritization, an...
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Type: Permanent Location: Lisle, US-IL
Salary / Rate: Not Specified
Posted: 2026-03-04 08:15:07
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Your Job
G eorgia-Pacific is looking for a Customer Solutions Specialist to join our Consumer Products Supply Chain organization, supporting the Walmart account.
In this position, you'll play a critical role in identifying process improvement opportunities, analyzing supply chain metrics, and utilizing SAP to fulfill customer purchase orders and resolve customer replenishment issues.
With your exceptional communication skills and ability to create relationships, you'll collaborate with cross-functional teams and influence partnerships to ensure timely resolutions and profitable customer satisfaction.
Bring your sense of urgency and customer focus to our virtual environment, leveraging digital tools to excel in this exciting role.
Location: This role is based out of our Bentonville, AR sales office, with possibility for remote flexibility.
Our Team
We are seeking a Customer Solutions Specialist (CSS) who will be a vital member of our dynamic GP Consumer Products team.
This CSS will bring economic thinking and resolution to a fast-paced environment.
They will work alongside other CSSs and will report to a Sr.
Manager Customer Supply Chain and Logistics.
What You Will Do
* Utilize SAP to fulfill customer purchase orders, monitor order status, and to research and resolve customer replenishment issues
* Act as a principled entrepreneur by identifying process improvement, key service trends, and cost savings opportunities to drive improvements and create value
* Analyze and report customer supply chain metrics (in-stock, on time, case fill rate, and others), including executive summaries
* Utilize SAP to monitor order status and to research and resolve customer replenishment issues
* Troubleshoot and identify solutions while working through service issues
* Understand and develop relationships with customers to profitably anticipate and satisfy their needs
* Influence and build internal and external partnerships while practicing careful communication
* Exercise sound judgment, prioritize duties, and follow tasks through to completion in a timely manner
* Communicate and interact with cross-functional teams (including order management, sales, transportation, and contacts at the facilities) to solve business problems
* Maintain a strong sense of urgency and customer focus
* Collaborate and build relationships in a virtual environment leveraging digital tools
* Advance our Principle-Based Management® culture by applying and reinforcing the company's Core Values and Principles
Who You Are (Basic Qualifications)
* Experience in a supply chain, logistics, order management, or order replenishment role
* Experience in a customer-facing role; you build working relationships and partner with others to bridge gaps and solve problems
* Confident Communicator; you engage with others effectively via telephone, email, chat, and video calls - you are comfortable being seen and heard
...
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Type: Permanent Location: Rogers, US-AR
Salary / Rate: Not Specified
Posted: 2026-03-04 07:49:39
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This role is an onsite opportunity.
Working Time: Monday - Friday, 40 hours/Week.
Working in shift: 9:00 AM – 6:00 PM or 1:00 PM – 10:00 PM.
And willing to do nightshift for future needs.
Working location: Helios Building, Quality Tech Solution Complex, Trung My Tay Ward (formerly District 12)
As a Service Desk Consultant, you will:
* Prioritize, diagnose, troubleshoot and manage several open service requests and/or Incidents at one time with effective communication while adhering to all service level agreements by taking ownership of customer issues and seeing problems through to resolution.
* Ensure all customer systems are actively monitored and any issues resolved quickly and efficiently with effective communication while adhering to all service level agreements.
* Building and maintaining strong and healthy relationships with all customers while ensuring that the line manager is fully informed of successes and risks.
Requirements for Success:
* Strong communication skills both written and verbal English; Ability to communicate thoughts and information clearly and concisely.
(TOEIC 750 or IELTS 6.5 and above)
* Experience in Customer Service, Technical Support or related field preferred
* Must be customer-service oriented; Actively look for ways to help people.
* Active Listener be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
* Must have a strong attention to detail; Careful about detail and thorough in completing work tasks.
* Efficient able to handle and resolve client issues quickly and accurately.
* Ability to work in a dynamic and fast-paced environment
See job description
* 100% salary in 2 months of probation
* 13-month salary (pro-rated), annual performance bonus
* Social insurance at 100% salary rate, applied from probation time
* Extra private healthcare after probation; Company covers 50% annual fee for relatives
*
* Meal allowance: Up to 660,000 VND/month
* Extra shift allowances (100,000 - 140,000/shift), 30% extra salary rate applied for nightshift hours after 10 PM
* Up to 17 paid-time off/year
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Type: Permanent Location: Ho Chi Minh, VN-SG
Salary / Rate: Not Specified
Posted: 2026-03-03 08:12:07
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Area Customer Service Manager - Corrugated
Location: This is a hybrid role, you will be supporting two sites and will be expected to be onsite at one location most days.
Candidate will need to live within daily commutable distance of either site Martinsville, VA or Asheboro, NC.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific, LLC is seeking an innovative and driven Area Customer Service Manager to lead our Customer Service team for our Corrugated facilities in Martinsville, VA and Asheboro, NC.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Check out these videos/links to learn more about the Corrugated Business at Georgia-Pacific:
Georgia-Pacific: How Corrugated Boxes are Made
Georgia-Pacific: Corrugated
www.gppackaging.com
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting ...
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Type: Permanent Location: Ridgeway, US-VA
Salary / Rate: Not Specified
Posted: 2026-03-02 07:25:29
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Area Customer Service Manager - Corrugated
Location: This is a hybrid role, you will be supporting two sites and will be expected to be onsite at one location most days.
Candidate will need to live within daily commutable distance of either site Martinsville, VA or Asheboro, NC.
Schedule: Monday - Friday | 8 AM - 5 PM EST | flexibility based on customer demands
Visa Sponsorship: This role is not eligible for visa sponsorship
Your Job
Georgia-Pacific, LLC is seeking an innovative and driven Area Customer Service Manager to lead our Customer Service team for our Corrugated facilities in Martinsville, VA and Asheboro, NC.
In this role, you will work collaboratively with cross-functional teams to deliver exceptional service to our local and regional customers.
You will have the opportunity to enhance customer experience and contribute to our company's success as a key member of the leadership team.
Our Team
Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers.
Our business priority is to deliver best-in-class service, and the Customer Service Manager plays a vital role in making that happen.
We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing.
Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management™ (PBM).
If you're looking for a team where your contributions are seen, supported, and impactful, this is it.
Check out these videos/links to learn more about the Corrugated Business at Georgia-Pacific:
Georgia-Pacific: How Corrugated Boxes are Made
Georgia-Pacific: Corrugated
www.gppackaging.com
What You Will Do
* Oversee the management of local and regional accounts ensuring exceptional service delivery and growth within a comprehensive book of business
* Provide strategic leadership and clear direction to a team of Customer Service professionals, ensuring alignment with the company's vision and goals.
* Build strong relationships with customers, sales, production, logistics, and operations to deliver seamless service and efficient order management.
* Foster a culture of accountability and continuous improvement by establishing and monitoring key performance indicators (KPIs) and providing timely coaching and feedback.
* Identify and implement process improvements that enhance the customer experience and drive operational excellence.
* Empower team members to recognize their strengths, grow professionally, and contribute to the team's success.
* Leverage technology and data-driven decision-making to optimize processes and meet evolving customer needs.
* Actively communicate with customers and internal teams to keep operations running smoothly in a dynamic, fast-paced environment.
* Champion our business philosophy by promoting ...
....Read more...
Type: Permanent Location: Asheboro, US-NC
Salary / Rate: Not Specified
Posted: 2026-03-02 07:25:28
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Your Job
The Compliance Data Entry Specialist is responsible for accurately entering, updating, and maintaining asset compliance-related data in our KBX internal systems.
Key duties include reviewing documents for accuracy and regulatory requirements, identifying and correcting data errors, and collaborating with internal and external parties to gather information.
This role also involves ensuring data quality and maintaining strict confidentiality and security protocols.
Our Team
The KBX Compliance team is part of the business and plays a key role in supporting its vision and operations.
Our team maintains strong adherence to all regulatory requirements, understands their impact on the business, and shares this knowledge throughout the organization.
The compliance program is structured around a framework that addresses high-risk activities and outlines how these risks will be managed.
What You Will Do
* Accurately input, update, and maintain records in KBX systems, spreadsheets, and other systems.
* Review documents and data for completeness, accuracy, and adherence to regulatory requirements.
* Proactively identify and correct errors and follow up on missing or outdated documentation.
* Assist in preparing reports and audit documentation to support internal and external audits.
* Communicate with internal departments, such as maintenance, operations, and finance to clarify information and resolve discrepancies.
* Maintain the confidentiality of sensitive data and adhere to all data security and privacy protocols.
* Help identify opportunities to improve data entry processes and ensure best practices are followed.
Who You Are (Basic Qualifications)
* Experience entering data into systems or databases
* Experience using the Microsoft Office suite
* Experience working with multiple cross functional teams
* Experience managing and organizing data files
What Will Put You Ahead
* Experience using a TMS to log and enter data
* Experience performing reconciliation and data entry quality assurance
* Experience applying knowledge of transportation/logistics compliance regulations
* Experience working within an assets-based logistics department
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
#LI-FT1
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds.
We are Military Ready and Second Chance employers.
Learn more about our hir...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-03-01 07:29:25
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Your Job
Georgia Pacific Corrugated LLC is seeking a Customer Service Manager to support our Mt.
Wolf, PA box plants.
You will lead a team that delivers exceptional customer experience to our valued customers.
In this role, you will work directly with the Customer Account Coordinators, our General Manager, Sales and Operations groups to maintain an uninterrupted order flow to the customer.
You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers.
To excel in this position, you should show a strong sense of urgency, economic awareness, excellent organizational skills, and the ability to manage several competing priorities at once.
The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
Location: This role is based on site at our Mt.
Wolf, Pennsylvania facility.
Schedule: 8am-5pm Monday-Friday, with flexibility as needed based on business needs.
Our Team
As a Customer Service Manager, you will play a pivotal role in leading a team of 2-3 customer service members, ensuring a high standard of service excellence.
This role operates in a fast-paced manufacturing environment where priorities can shift quickly, requiring flexibility and real-time problem solving.
Our culture is defined by the Principle Based Management ™ philosophy which guides everyday decision making and provides employees with opportunities to contribute and personally benefit from the value they create.
What You Will Do
* Lead, coach, and develop a high-performing customer account coordinator team.
* Facilitate phone, email, and chat service requests from our valued customer base with professionalism and efficiency.
* Monitor the team workload to ensure adequate customer support and adherence to correct procedures.
* Develop deep knowledge of the system and business processes.
Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base.
* Exercise sound judgement to make timely decisions that balance customer needs, operational capability, and financial impact.
* Help with production and scheduling needs in collaboration with the Planner and Director of Operations.
* Collaborate closely with Sales, National Accounts, and Operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants.
* Act as a liaison between the sales team, customer service, and operations during new business onboarding.
* Assist in reviewing, refining, creating training materials, process flows or change communications.
* Process all customer orders per customer contracts and agreements, balancing customer advocacy with operational and financial discipline.
...
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Type: Permanent Location: Mt Wolf, US-PA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:49:27
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Your Job
Georgia Pacific Corrugated LLC is seeking a Customer Service Manager to support our Bradford, PA box plants.
You will lead a team that delivers exceptional customer experience to our valued customers.
In this role, you will work directly with the Customer Account Coordinators, our General Manager, Sales and Operations groups to maintain an uninterrupted order flow to the customer.
You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers.
To excel in this position, you should show a strong sense of urgency, economic awareness, excellent organizational skills, and the ability to manage several competing priorities at once.
The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
Location: This role is based on site at our Bradford, Pennsylvania facility.
Schedule: 8am-5pm Monday-Friday, with flexibility as needed based on business needs.
Our Team
As a Customer Service Manager, you will play a pivotal role in leading a team of 2-3 customer service members, ensuring a high standard of service excellence.
This role operates in a fast-paced manufacturing environment where priorities can shift quickly, requiring flexibility and real-time problem solving.
Our culture is defined by the Principle Based Management ™ philosophy which guides everyday decision making and provides employees with opportunities to contribute and personally benefit from the value they create.
What You Will Do
* Lead, coach, and develop a high-performing customer account coordinator team.
* Facilitate phone, email, and chat service requests from our valued customer base with professionalism and efficiency.
* Monitor the team workload to ensure adequate customer support and adherence to correct procedures.
* Develop deep knowledge of the system and business processes.
Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base.
* Exercise sound judgement to make timely decisions that balance customer needs, operational capability, and financial impact.
* Help with production and scheduling needs in collaboration with the Planner and Director of Operations.
* Collaborate closely with Sales, National Accounts, and Operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants.
* Act as a liaison between the sales team, customer service, and operations during new business onboarding.
* Assist in reviewing, refining, creating training materials, process flows or change communications.
* Process all customer orders per customer contracts and agreements, balancing customer advocacy with operational and financial discipline.
...
....Read more...
Type: Permanent Location: Bradford, US-PA
Salary / Rate: Not Specified
Posted: 2026-02-28 07:49:27
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Under the general direction of the Guest Experience Supervisor, the Guest Experience Representative (GER) plays a vital role in providing exceptional customer service in a community-facing environment at Tampa International Airport.
This position assists guests, passengers, and tenants by offering wayfinding, educational support, and information about airport facilities and services.
The GER also conducts airport tours, monitors safety systems, and actively engages with the public at various events, ensuring a positive experience for all airport users while promoting the Authority's mission and values.
This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations.
Requires availability for emergency call-in.
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2026-02-27 07:49:44
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Antietam Broadband is looking for an energetic person who is willing to work hard and grow with our company. The Customer Experience and Sales Representative will be responsible for the customer service experience related to services for video, high speed internet and telephone for residential and commercial customers.
If you are looking for a place to grow and a friendly working environment, then Antietam Broadband is the place for you!
Job Type: Full-time
Rate: $15.00/hr plus commissions and overtime pay if applicable
Location: Hybrid home and office in Hagerstown, MD
Responsibilities Include:
* Ability to prioritize and organize effectively
* Ability to utilize problem solving techniques with high end broad band equipment
* Ability to use personal computer and software applications (i.e.
word processing, spreadsheet, billing system)
* Knowledge of basic mathematics
* Knowledge of video, broadband, and phone products and services
* Knowledge of common phone etiquette and de-escalation techniques
* Able to communicate clearly, educate customers and promote/sell company services
* Able to work independently and plan accordingly to complete daily assignments
* Must be flexible and able to handle multiple tasks concurrently
* Adapting, learning and delivering the best customer service our industry can give.
* Sell and promote company products and services
* Research customer complaints, processing payments and billing adjustment
* Achieve sales goals by soliciting new and or up sell services
* Follow up on and close sales leads
* Resolve customer account issues
* Perform other duties as may be requested by supervisor
* Performs service order provisioning through multiple user interfaces of the following types
* Maintain an appropriate and professional image of the company through appearance, demeanor, and interactions with customers
* Follow all safety rules and comply with company policies and specifications
* Speak and understand English language proficiently
You will need to have:
* 3 years of CATV or other relevant technical/electronic experience
* High school diploma or GED equivalent
* Bilingual preferred
* Valid driver's license
* Willing to participate in NCTI certification/development courses
Benefits:
* Family Medical (3 plans to choose from), Dental and Vision
* Company funded HSA
* Company Paid Short Term Disability
* Company Paid Long Term Disability with Voluntary option
* Company Paid Parental Leave
* Company Paid Life as well as Voluntary policies
* 401(k) with generous company match
* Paid Time Off
* Volunteer Paid Time Off
* Paid Holidays
When you join Antietam Broadband...
You'll be joining an award-winning company and team. We also believe in giving back to the community and we want our employees t...
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Type: Permanent Location: Hagerstown, US-MD
Salary / Rate: Not Specified
Posted: 2026-02-27 07:45:37
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Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile.
Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc.
This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.
This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.
This means supporting the Credit Union goals and Core Values.
They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
* Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
* Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
* Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
* Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.
Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
* Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
* Identifies and reports any suspicious behavior or suspected fraud activity.
* Completes all required training and compliance modules.
* Treats all co-workers and members with respect.
* Supports and participates in continuous improvement activiti...
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Type: Permanent Location: Anchorage, US-AK
Salary / Rate: Not Specified
Posted: 2026-02-26 08:00:12
