Quality Manager

Quality Manager

The Quality Assurance Manager is responsible for managing the Food Safety and Quality Department, Audit Process and Food safety/Security to ensure that quality standards are maintained as required by quality system, management and external regulations.

The QA Manager will s upport our quality mission statement , company quality policy and implement continuous improvement under the guidance and direction of the Sr.

Quality Manager.

Hours : 1st Shift (typically 7AM-4PM), this role will require off shift hours, weekends and holidays as needed.

In this role, you will:



* Direct, train, and advise personnel in test procedures and ensure compliance with quality system requirements to deliver safe and quality food products



* Investigate and respond to all quality assurance related consumer complaints; exception report, track complaints to determine if trends are developing



* Analyze monthly consumer complaints analysis and implement timely corrective actions to effectively reduce complaints



* Design, oversee, update, and review HACCP (Hazard Analysis Critical Control Point) plan to BRC level



* Research and recommend new equipment, process and technology to meet with 'industry best practices' for improved control of raw materials, in process and finished goods.



* Responsible for leading pre-requisite programs (PRPs), food safety and preventive controls and ensure they comply with FSMA regulations.



* Interact with suppliers on quality issues.

M anage supplier corrective and preventive actions to audit findings.



* Develop and provide quality assurance KPI, scorecards and reports



* Ensure that all associates adhere to established FDA (Food and Drug Administration) and GMP (Good Manufacturing Practices) and food safety policies and procedures



* Perform monthly Plant audits and follow up till completion



* Review audits observations, findings , nonconformity .

Develop and implement sustainable corrective actions.

Maintain complete records for both internal and external records



* Other duties, as assigned to support quality mission statement

Experience - Education (Required):



* Bachelor's in Food Science , Biology or Dairy Technology or related field .



* Minimum of 5 years hands-on plant experience in a dairy plant or food industry operations, with 3 plus years of people leadership supervisory experience.



* Ability to interact with regulatory personnel, including practical audit experience



* Strong analytical and problem-solving skills



* Excellent communication skills both verbal and written



* Excellent interpersonal skills and a collaborative management style to create an engaged, motivated and high performing team


* BRC Practitioner/HACCP, HARPC, and PCQI certification highly preferred or willing to obtain once employed.

Salary Range: $91,120 - $136,680.

In most cases, candidates offered employment can expect to be hired at a...