Director of Operations

About Us

Discover our transformed hotel in Atlanta, GA.

From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North.

Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center.

Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views.

If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation.

During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center.

Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes.

Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner.

Act as General Manager in his/her absence when necessary.

Essential Duties and Responsibilities


* Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan.


* Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.

• Ensure compliance of brand standard operating procedures and policies.


* Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.

Develop and implement controls for expense management.

Ensure staff is utilizing labor management tools to schedule and control labor costs.


* Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.


* As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Minimum 3-5 years of management experience, preferably in both rooms and FandB.
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