Hardware Engineering Manager

Hardware Engineering Manager

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

The HW Sustaining Engineering group in HPE Networking Products and Advanced Technologies is looking for an experienced HW Engineering Manager with a passion for hardware quality.

We are a small, collaborative group focused on hardware quality and continuity for HPE's networking products over product life cycle.

Our true north is customer experience, and our key mission is to drive customer focused improvements into current and future generations of HPE networking hardware.

We are looking for someone who can lead a team of hardware engineers to take ownership of this mission and drive related tasks to completion.

The right candidate will be a proven team leader who can handle program, priority and escalation management.

This role also requires strong collaborative and communication skills, a background in hardware design and debug, and familiarity with networking hardware.

Responsibilities:


* Lead a team of experienced HW engineers responsible for supporting HPE networking hardware products.


* Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware.


* Manage multiple concurrent failure analysis and design change projects.

Manage priorities, allocate resources, track progress and drive to closure on schedule.


* Author RCCA (Root cause / Corrective Action) and other hardware quality related presentations and present to customers and Juniper stakeholders.


* Drive proactive quality improvement in new products through closed loop corrective actions and feedback into design teams.


* Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities.


* Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality.


* Track and improve team performance.

Coach and develop team members through regular engagement, one-on-one's and OKRs.

Minimum Qualifications:


* Bachelor's Degree in Elec...