e-Commerce Key Account Manager Iberia based in Madrid

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
MedTech Sales

Job Sub Function:
Key Account Management – MedTech (No Commission)

Job Category:
Professional

All Job Posting Locations:
Madrid, Spain

Job Description:

At Johnson & Johnson Vision Care ACUVUE®, we are seeking a dynamic, results-oriented Key Account Manager (KAM) to lead and grow our e-commerce channel.

This role is responsible for managing relationships with key online players and marketplaces, developing tailored commercial strategies, and executing data-driven growth plans that align with the company’s business goals.

The e-KAM will understand the consumer journey and how to impact on long term category growth from the channel he/she manages, properly monitoring specific KPI indicators (SCANR process) and implementing changes to drive, shape, change and lead e-Commerce KA in line with market strategies and Category opportunities.

Effective in influencing e-Commerce retail strategies related to omnichannel approach and advertising. 

Manages and leads the achievement of sales results, market share targets and business objectives by developing and executing Joint Business Plans that address both e-commerce KAs & JJV growth objectives, ensuring perfect execution of Projects/Programs/Plans with tracking matrix with the objective of growing sales and the Contact Lenses and Consumer Eye Health categories.

Working Relationships:

Internal: Sales, Marketing, SFE, Customer Service, Professional Affairs, Senior leadership, Regional team.

External: Business – Customer account owners, Senior Management, ECPs, Regional team.

Roles & Responsibilities:


* Analyze and understand customers’ Business, objectives, shopper, consumer & category trends to optimize plans & business opportunities as to engage with customers for implementation of aligned goals and Joint Business Plan


* Develops & executes Joint business plan that addresses e-Commerce KA & JJV growth objectives & opportunities, ensuring perfect online execution of Projects/Programs/Plans with tracking matrix (SCANR) with the objective of growing sales and the Contact Lenses and Consumer Eye Health category


* Manages and evaluates strategic and tactical activities of new and established e-Commerce Key Accounts within channel


* Provide a valid contribution in intercepting and directing the evolutionary dynamics of the market; develop strategies and activities to fully seize the opportunities of online mark...