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Host(ess)

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Are you good planner and do you enjoy meeting new people?

Hosts | Join Our Twisted Team  
 

Our company: Inspired by Opportunity, Success through Service.

 In addition to owning over 160 Wendy's Restaurants in over 7 states, Meritage Hospitality Group also owns and operates four Michigan-based Casual Dining concepts including Twisted Rooster, Crooked Goose, Freighters Eatery & Taproom and our newest concept, Wheelhouse Kitchen & Cocktails.

 

At Twisted Rooster, our teams take pride in working for a company dedicated to the “Commit to the Mitt” philosophy by using local suppliers whenever possible.

While our culinary teams combine the freshest local ingredients and bold flavors to serve guests a tasty ‘made from scratch’ twist on classic American fare, our service teams strive to provide "Uncommon Hospitality“, by treating guests, teammates and communities like friends and family.

We have several new openings for friendly Hosts with a polished, professional appearance and demeanor to join our Twisted Rooster team.

 Our Hosts are the first impression our guests have when they walk in the door, and are depended upon to consistently deliver uncommon hospitality with a welcoming smile and prompt, courteous service when greeting and seating all our guests, in person and when handling phone inquiries.

 

POSITION SUMMARY

Job Title: Hosts
Reports to: Dining Room Manager
Location: Grand Rapids, Belleville, Chesterfield, Michigan
Education: High School Diploma or equivalent experience desirable
Experience: Host or customer service experience in a restaurant or retail work environment preferred 
Skills: Strong organizational and communication skills will help you succeed in this position
Growth Potential: Starting as a Host is a great entry-level position to work as a Server and in our Special Events team
Compensation: Hourly pay, flexibility, meal discounts and fast-paced work environment in an established local restaurant!

ESSENTIAL RESPONSIBILITIES:



* Greet guests positively, as a representation of their first interaction with the restaurant.


* Request how large of a party guests need seating for, and accommodate any special arrangements. 


* Provide guests with a wait time determined by the number of tables that will soon become available.


* Seat guests, rotating between various sections to ensure servers can provide prompt and friendly customer service to each guest.


* Maintain a record of table availabity at the server station to be able to quickly identify where to seat new guests.


* Organize food menus, LTO menus, kid’s menus, and other promotional material, ensure they are properly distributed to each guest. 


* Maintain menus by cleaning them at the end of each shift, and only allowing presentable menus to remain in rotation.


* Take reservations over the phone, and make sure all arrangements are documented with the guests’ name, phon...




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