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Manager of Outside Sales - Louisville, KY


As a Fortune 200 company we are the leading provider of comprehensive waste and environmental services in North America.

At Waste Management, green is more than just the color of our trucks and containers, it is a daily reminder to our more than 40,000 employees across the US and Canada of the important role each of us plays as stewards of the environment.

We strive to make a difference for the environment, for communities and for people.

We are strongly committed to a foundation of financial strength, operating excellence and professionalism.

Currently, Waste Management is seeking a Manager of Outside Sales based in Louisville, KY.

Read below for more details.

I.

Job Summary

Generates profitable new account revenue and account retention by leading team of Outside Sales Representatives (OSRs) and Account Managers (AMs).

Assists in developing and executing the Market Area's Sales and Marketing Plan in order to achieve revenue goals for the Outside Sales channel.

Identifies, qualifies and ranks prospects and assigns selling responsibility to the appropriate sales representative.

II.

Essential Duties and Responsibilities include the following.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Other minor duties may be assigned.


* Maintains and reinforces the corporate sales strategy and design with the Outside Sales Team.
* Establishes and maintains a high level of customer satisfaction.

Communicates to and works with Market Area Management to resolve unique prospective customer issues.
* Demonstrates outstanding management and customer service skills to motivate sales team members.
* Maintains an ongoing training, coaching and mentoring program in order to develop the skills of OSRs and AMs.
* Supervises activities of the OSRs and AMs and ensures that team members meet or exceed sales call activity, sales pipeline growth, new sales revenue, as well as client retention and existing account growth.
* Effectively manages, maintains and ensures the use of Waste Management sales tools (i.e.

Prospect Management, Proposal Program, Pricing Tools, etc.).

Ensures entire Outside Sales Team is well trained in the use of these tools.
* Provides expert industry knowledge and interpretation to OSRs, AMs, and customers.
* Assists in the communication and maintenance of the Market Area's pricing and service strategies.
* Interviews and selects qualified candidates for OSR and AM positions.
III.

Supervisory Responsibilities

This is a management position, including direct supervision of 7-10 full-time employees.

IV.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine oper...

 


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