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Middle Office Global Practice Leadership organization that is transforming how change is managed in the Commercial Banking Middle Office (CB MO).
As a member of the Change Enablement team you will own the day-to-day activities related to readying CB MO team members for change including: intake, impact assessment, and facilitation of change initiatives.
This important and highly visible role includes building strong partnerships with product, project stakeholders and Middle Office leadership.
Job Summary
The successful candidate is proactive, detail and results-oriented, and possesses outstanding relationship building and communication skills.
This is an individual contributor role that is comfortable operating "in the grey" while working in a fast-paced, start-up like, matrix environment.
Job Responsibilities:
* Conduct change impact assessments to gauge new product or process change impacts across Middle Office; coordinate with partners and gather information relevant to Middle Office including timing and scope related to the different phases of a product commercialization or migration
* Build change plan roadmaps that align to success criteria and KPI achievement; coordinate and ensure controls are validated, processes and procedures are implemented and training is conducted
* Identify potential issue impacts early on and escalate where necessary, continuously reprioritizing and calibrating scope based on issues and the evolving needs of leaders and stakeholders
* Present roadmap and deliverables to key stakeholder and business leaders; coordinate any required sign-offs or agreements
* Support Workfront implementation efforts and leverage Workfront to complete change project tasks and impact logs to support the overall management of change capacity; monitor timelines keeping tasks and issues logs current
* Develop success criteria to be used in a product pilot, gather information and create content to relay KPIs
* Develop strong trusted advisor relationships with cross LOB change readiness, product and practice leadership partners
Required Qualifications, Capabilities, and Skills:
* College degree and 2+ years of experience in client service, onboarding, treasury services, process engineering, risk management, program management, operations, technology, or product management; understanding of treasury products including, digital banking, liquidity, receivables and payables
* Solid relationship management, interpersonal and communication skills, written and verbal, with ability to story tell and present to leaders, CB lines of business management teams, and equivalent stakeholders within the JPMorgan Chase wholesale franchise
* An understanding of leading by influence to align business partners to a common goal to deliver results and drive change
* Proactive, flexible and ability to learn quickly and adapt to projects and deadlines with the tenacity to resolve issues and conflicts
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:31
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The Senior Associate role provides an exciting opportunity collaborate closely with a diverse set of internal and external partners.
As a Senior Associate on the Business Intelligence Strategy team, you will support a portfolio of revenue-growth focused business intelligence initiatives, develop trusted partnerships with Commercial Banking senior leaders, and collaborate closely with a diverse set of internal and external partners.
You have a commercial mind-set, the ability to understand and leverage data assets, and develop actionable business plans and go-to-market strategies for senior business leaders.
The Strategy & Analytics team is a revenue growth focused team, with the mandate to use data-driven and advanced analytical approaches to identify, prioritize and accelerate high-value revenue growth opportunities for the Commercial Bank (CB).
The team will leverage existing and new data sets, both JPMC-proprietary and third party market research, to identify the best opportunities for CB to profitably add new clients and deepen existing relationships, thereby increasing penetration of total addressable market (TAM).
Job responsibilities:
* Work on a portfolio of revenue-growth focused strategy & advanced analytics initiatives, leading to actionable insights for senior business leaders to take forward, and maximize penetration of total addressable market (TAM)
* Develop defensible business cases and ROI models, to prioritize opportunity set and optimize financial outcomes
* Conduct market research, data aggregation and analyses towards industry-leading data sets and analytical approaches
* Direct strategic thinking and approach, guiding teams with the most complex aspects of problem solving
* Craft clear and coherent narratives, leveraging creative data visualization and compelling story-telling, to enable opportunity prioritization, idea convergence, insight operationalization and stakeholder buy-in
* Influence strategic agenda by being an objective, data-driven thought partner and advisor to senior leaders
* Direct initiatives, priorities, and demand; mobilize teams with the right mix of skills, experience, and backgrounds for each initiative
Required qualifications, capabilities, and skills:
* 7+ years of experience focused on strategic data-driven advanced analytics efforts
* Experience with data-driven approaches to growing business revenue leading to higher penetration of total addressable market (TAM)
* Experience managing work streams
* Fluency with large data sets, advanced analytical tools and problem-solving approaches, as well as the ability to think through abstract issues / problem sets
* Exceptionally strong stakeholder management, influencing and executive-level communication skills
* Experience in data visualization (Tableau, Qlik), data analysis (SQL, PySpark, Alteryx), data modelling
* Programming skills in Python
Preferred qualifications, capabili...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:31
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As a Credit Risk Manager in Asset Based Lending, your responsibility will be to: i) Underwrite credit exposure for new ABL customers and ii) Manage an assigned portfolio of Commercial Banking clients who have Asset Based loans and all other related exposure.
Credit Risk Managers perform all necessary credit analysis, due diligence, and negotiate legal documents on new transactions.
On established portfolio accounts, Credit Risk Managers lead the client credit relationship with CB Middle Market Bankers who manage the overall relationship along with ABL Originators.
As a contributing member of the deal team, Credit Risk Managers manage complex transactions to completion with little to no guidance from your immediate manager.
The role involves extensive interaction with clients, other product partners, internal and external legal counsel, lenders, consultants and investors.
Job Responsibilities:
* Participate in underwriting of new to ABL transactions.
Perform due diligence including analysis of historical and projected financial performance, collateral analysis, company and industry assessment.
Recommend appropriate structure, prepare credit approval document and lead credit approval process.
Amount of time spent on underwriting dependent on size and complexity of portfolio.
* Lead all aspects of the credit relationship, including credit analysis, financial modeling and coordinating credit approval for all products including loans, derivatives, leases and cash management
* Proactively support and enhance client relationships
* Leadership role in assigning and assessing internal ratings, risk assessment and risk mitigation.
Recommend changes in structure or account management strategy to address negative trends.
Assess monthly, quarterly and annual financial statements and borrowing base reporting
* Leadership role in structuring and negotiating Credit Agreements, as well as, point person on all other amendments and waivers.
Manage and monitor loan products including affirmative, negative and financial covenant compliance.
Manage ongoing communication with bank group members as well as with other team members.
* Interpret collateral appraisals and field exams.
Ongoing monitoring of collateral trends and liquidity, establishing reserves and recommending appropriate course of action to address issues
* Partner with Bankers, Debt Capital Markets, Treasury Services, Leasing, Derivatives and Loan Operations
* Communicate efficiently and effectively with Senior Management to elevate credit issues, respond timely to regulatory requests and maintain internal credit files
* Train and mentor junior team members
Required Qualifications, Skills and Capabilities:
* At least 6 years of experience in Risk and Asset Based financing knowledge strongly preferred
* Strong analytical skills are required
* Strong understanding of capital markets, financing structures, derivatives and cash management produc...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:31
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:30
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:30
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice.
You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bus...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:29
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Ready to code? So are we.
Join the Chase Core Engineering team to design and develop new cloud-native ultra-scalable fully automated testing platform tightly integrated with developer IDE, source control system, CI/CD pipelines, and other tools developers use every day.
We operate as a technology startup within one of the largest investment banks in the world delivering tools used by 15,000 developers globally across 10,000 code bases written in many languages.
As a Lead Software Engineer as part of the Consumer & Community Banking, Core Engineering team, we look first and foremost for people who are passionate around solving hard technical problems through innovation and engineering practices.
We embrace a culture of experimentation and constantly strive for improvement and learning.
You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Job responsibilities
* Execute creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
* Develop secure and high-quality production code, and reviews and debugs code written by others.
* Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
* Create secure microservices as part of an Event driven, Scalable, Extensible Architecture in a DevOps ecosystem to promote enhanced and differentiated user experiences in a real time and near real time environment.
* Apply accessibility knowledge to a wide range of the firm's digital properties, including mobile applications, and digital documents by providing in-depth accessibility guidance for our primary customer-facing web and mobile design system
* Collaborate with other microservices developer, automation engineers and manual QA testers, and testers from cross functional groups such as Integration Solutions Testing and User Acceptance Testing.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* Must have completed AWS certifications and have extensive hands-on experience with building/deploying/managing AWS Public Cloud-native services and applications (esp.
AWS-Connect ecosystem).
* Extensive Java experience in server side development of services and applications and hands-on experience creating HTTPS/Restful Web Services + JSON with WebSocket eventing.
* Require Experience building highly available, performant and scalable clustered services as well as performance tuning of NoSQL DB i.e., Cassandra
* Agile Development experience with SCRUM or similar methodologies and ability to work in a DevOps environment.
* Excellent anal...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:29
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: San Mateo, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:28
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you'll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM.
You'll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share.
As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.
Job Responsibilities
* Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
* Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience
* Strong knowledge of deposit and cash management products and services, and knowledge of busin...
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Type: Permanent Location: Sarasota, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:28
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
* Bilingual English/ Spanish Required
Preferred qualifications, capabilities, and skills
* ...
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Type: Permanent Location: Balch Springs, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:27
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
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Type: Permanent Location: Newhall, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:27
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
....Read more...
Type: Permanent Location: Greenville, US-SC
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:26
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If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM.
You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share.
As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
* Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
* Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
* Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
* Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
* Understand the personal financial goals and needs of the owner(s).
Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
* Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
Leverage service team to deliver an outstanding client experience
* Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* M...
....Read more...
Type: Permanent Location: Wheaton, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:26
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Business Relationship Manager is for you.
As a Business Relationship Manager II (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education and advice.
You'll manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.
Job Responsibilities
* Acquire, manage, and retain a portfolio of 70 - 90 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $1.5 million
* Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
* Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
* Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business.
Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships.
Regularly review processes and strategies with manager, making adjustments as needed
* Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
* Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
* Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements
Required qualifications, capabilities, and skills
* Minimum of 3 years' experience in a Business Banking Relationship Management role or related business lending experience
* General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
* Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
* Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
* Determine and balance priorities on a daily basis to achieve bu...
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Type: Permanent Location: Midlothian, US-VA
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:25
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Lead Associate - Operations in Branch Banking, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
You will make customers feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Processes and assist customers with transactions
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
* Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
* Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
* Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
* Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission...
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Type: Permanent Location: Dayton, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:25
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Job Summary:
You will act as a trusted advisor the business and optimize business performance.
As a Senior Associate in Business Management within Retail Banking, you will help to drive key initiatives and optimize business performance.
You will hone your skills in strategy and relationship building.
You will interface with senior management and assist the team in identifying, escalating, and mitigating business risks.
Job Responsibilities:
* Support and help track new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Legal, Compliance)
* Optimize 'bottom line' business performance by driving key initiatives
* Attend business reviews, alongside Regional support teams, supporting, planning and coordinating relevant region and market KPIs and identifying trends for discussion within the assigned territory
* Analyze financial performance, including expenses; identify productivity initiatives and drive implementation
* Identify, escalate and mitigate business risks that could impair our ability to do business: e.g.
legal, tax, regulatory, capacity issues, extraordinary transaction costs
* Partner with other lines of business on work streams and initiatives
* Business representation in respective internal/external working groups
Required qualifications, capabilities and skills:
* Bachelor's degree in Business, Finance, Economics, or other related area
* 4+ years of relevant experience in finance
* Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
* Highly motivated self-starter with excellent time management/prioritization skills
* Able to forge strong internal relationships across a broad range of functions
* Self-motivated, tenacious and able to work with high degree of independence
* Able to both define and deliver to conclusion a strategic agenda across multiple groups
* Excellent written and oral communication skills
* Attention to detail with logical thought process
Preferred qualifications, capabilities and skills
* Previous experience presenting to senior leaders
* Previous product knowledge and/or prior Business Management or Chief Operating Officer experience preferred
Candidates must be able to physically work in our Columbus, Ohio office 3 days a week and remotely from home 2 days per week.
The specific schedule will be determined by direct management.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards packa...
....Read more...
Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:24
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
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Type: Permanent Location: Orchard Park, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:24
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Are you passionate about solving complex problems, transforming processes, improving efficiencies through automation and strengthening business controls?
As an Automation Developer in the Regulatory & Change Management Governance (RCMG) Automation team, you will join a group of professionals responsible for solving complex operational challenges, transforming business processes, introducing automation that improves efficiency, and identifying alignment opportunities.
You will be part of a team that is responsible for strategic process improvements through design and implementation of tools, data analytics and machine learning to strengthen business controls and eliminate manual processes.
For this role, candidates must be able to physically work in either our Newark, DE or Jersey City, NJ offices 3 days a week and remotely from home 2 days per week.
The specific schedule will be determined and communicated by direct management.
Job Responsibilities
* Perform requirement gathering, analysis, design, development and implementation of new workflow needs
* Partner with business, product owner and key stakeholders to deliver creative solutions providing business value, efficiency & process improvements
* Design and implement workflows using Java, JavaScript Object Notation (JSON), Javascript and Restful Application Programming Interface (REST APIs)
* Modify existing software to fix bugs, adapt to new platforms and environments, and improve its performance
* Collaborate with the other teams to deliver integrated solutions with a focus on Client experience
* Design and implement features and applications using object-oriented software
* Follow Agile development methodologies
* Develop User Interface using HTML, CSS and JavaScript
* Communicate with team members and other teams to understand specific workflow requirements
* Provide technical guidance and support for the development and troubleshooting of workflows
* Document workflow specifications, installation instructions, and other system-related information
Required Qualifications, Capabilities, and Skills
* Bachelor's degree or equivalent in Technology, Engineering (any), Mathematics, or related field plus 4+ years of experience in Application Development, or related experience
* 4+ years relevant experience in the financial services industry or background in financial technology
* Strong knowledge of Java, JavaScript Object Notation (JSON), Javascript and Restful Application Programming Interface (REST APIs) to create and support workflows
* Confluence, Alteryx, and Siganvio experience
* Business process re-engineering and analysis experience
Preferred Qualifications, Capabilities, and Skills
* Any type of Workflow Implementation experience using Business Process Model and Notation (BPMN) or other tools
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take ove...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:23
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At Chase, you will focus on business results by offering options and finding solutions to help our customers.
The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.
As a Specialist II in Customer Service, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers.
By building a strong rapport with your customer, you will be able to make an impact on the business.
Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities
* Works in a call center environment that requires 100% phone-based customer interaction
* Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
* Communicates with customers in a metrics-driven environment
* Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
* Takes ownership of each customer interaction while treating them with respect and responding with empathy
* Works both independently and in a team environment
* Abides by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
* Reading and speaking in both Spanish and English fluently is required for this role
* Minimum of 2 years of customer interaction or customer support experience required, either by phone or face-to-face
* Minimum of 1 year computer experience required, utilizing multiple computer applications in a Windows-based environment
* High school diploma or GED required
Preferred qualifications, capabilities, and skills
* Ability to multitask using a computer and simultaneously provide customer support
* Comfortable in a fast-paced, consistently changing environment
* Previous experience working in a Hospitality, Restaurant or Retail industry
* Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.
Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled.
Training hours may not coincide with your regularly scheduled hours.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligi...
....Read more...
Type: Permanent Location: Heathrow, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:23
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If you want to make valuable contributions to your team and expand your career and skills in business analysis and in the financial operations world, then the Business Manager- Receivables Operations Vice President within JP Morgan Chase has a great opportunity for you.
With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As a Business Manager- Receivables Operations Vice President in Digital and Platform Services, you will be responsible for partnering with leaders in Operations, Product, Technology, Applied AI, Finance, HR and Control teams to coordinate consistent communications, drive analysis, report statuses, and track objectives for the business.
Job responsibilities
* Communicate and update the business, being responsible for creating, consolidating, and synthesizing communications that summarize key accomplishments, identify current issues and outline next steps; maintain consistency of these messages across all forums (newsletters, town halls, roadshows, etc.).
* Oversee the Business/Operations Business Reviews including the preparation and execution of monthly business reviews, ensuring effective communication of Operations performance to stakeholders across the organization.
* Lead projects that are short-term, high-impact projects with agility.
Coordinate with leadership to quickly consolidate inputs and deliverables, ensuring swift execution.
* Coordinate event and offsite- plan, organize, and manage offsite and other events (e.g., senior leader visits).
* Track Objective and Key Results (OKRs) including Monitoring and reporting on OKRs, providing insights and analysis to assist in decision-making and strategic planning.
* Facilitate Leadership Meetings- Organize and run weekly leadership meetings for the Head of Receivables Product and Operations - preparing agendas, coordinating presentations, and ensuring follow-ups are tracked.
* Collaborate in cross-functional ways to continue to drive collaboration between Product and Operations teams, navigating similar but different objectives and strategies.
Required qualifications, capabilities, and skills
* 8 years of relevant experience in banking, financial services, financial analysis, or business management
* Strong oral and written communication skills
* Strong PowerPoint and Excel skills
* Strong project planning and management abilities in combination with proven teamwork and influential skills
* Ability to handle multiple priorities and produce successful results in a fast-paced environment
* Strong interpersonal skills and the ability to work collaboratively
* Ability to develop strong, positive relationships with business stakeholders
* Mature, independent, highly organized, self-motivated and a team player
JPMorgan Chase & Co., one of t...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:22
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Alhambra, US-CA
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:22
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
....Read more...
Type: Permanent Location: Waxhaw, US-NC
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:21
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.
In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Product Issue Management, you are trusted with enabling the delivery of products in a stable and scalable way.
Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Demonstrated performance in either product management or relevant domain area
* Experience executing operational management and change readiness activities
* Experience in product deployment processes
* 2+ years of experience or equivalent expertise in Issue Management and/or Payment industry
* Strong presentation (oral and written) skills with ability to understand and articulate complex problems and solutions, in a concise and relevant manner to all levels (including senior management)
* Experience in data analytics or billing reconciliation
* Demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
* Attention to detail, strong personal time management skill
Preferred qualifications, capabilities, and skills
* Developed knowledge of the product development life cycle
* Proficient knowledge of payment fees and issue management
* Ability to communicate effectively and motivate others
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.
We also offer a range ...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:21
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Join a talented and diverse group of Analysts supporting the Connected Commerce Enablement Fraud Team.
As a Quant Analytics Manager, within the Connected Commerce Enablement Fraud Team, you will be responsible for designing, planning, and executing projects to meet specific client needs.
Job responsibilities:
* Develop and maintain comprehensive data strategy roadmap collaborating with Data Owners, Tech, Product owners aligned with Business goals and regulatory requirements
* Collaborate with stakeholders to understand business priorities and translate them to actionable data initiatives
* Collaborate with executive leadership to articulate vision, goals and roadmap for data driven decision-making across the organization
* Impact the adoption of best practices in data management and analytics within the organization within the organization through training, mentoring and knowledge sharing
* Monitor and optimize data processes, analytical models, and infrastructure to drive continuous improvement and innovation
* Optimize disparate requirements with high tolerance for ambiguity, very strong problem solving ability, and excellent client engagement skills
* Establish and embrace guidelines to ensure consistency and high quality of presentation materials in appearance, tone, and style
Required qualifications, capabilities, and skills
* Bachelor's degree in relevant quantitative field required (e.g.
Analytics, Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields)
* 8+ years of industry experience in data management, analytics or related roles and deep domain knowledge of various financial services and products including digital, credit cards, demand deposit accounts retail operations
* Deepen market knowledge of various industries including retail sales, payments, fraud, small businesses, consumer credit, investment vehicles, human behavior, operational efficiency and financial technologies
* Gain technical expertise in cutting edge big data technologies and methods (e.g.
AWS, Hadoop, Spark, Hive, Impala, and Python)
* Strong leadership, communication, and stakeholder management skills with the ability to influence and align cross functional teams towards common goals
* Ability to work in large and medium sized project teams, as self-directed contributor with a proven track record of being detail orientated, innovative, creative, and strategic
* Strong time-management skills, with the ability to multi-task and keep numerous projects on track
Preferred qualifications, capabilities, and skills
* Advanced degree preferred
* Financial services background with prior experience in Fraud management is preferred, but not required
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create enga...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:20
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Are you detail oriented and enjoy a production-based environment that offers career growth?
As a Transaction Specialist I working in Global Document Services, you will be responsible for processing daily document transactions which can include some moderately complex tasks.
Each function may have multiple tasks per transaction.
These transactions require judgment and experience with limited direct supervision.
While receiving clear instruction, you must maintain the highest level of production and accuracy on a daily basis.
You must also focus on process effectiveness with an emphasis on high quality service and productivity.
Job responsibilities:
* Inputting data into the system while following standard operating procedures and customer specific instructions for processing
* Verifying negotiability of checks through customer specific instructions for processing
* Lifting and moving mail trays weighing up to 50 pounds
* Operation of manual and motorized forklifts
* Working in all areas/departments of production as needed and contributing to meeting team goals
* Making judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager
Required qualifications, skills and capabilities:
* Detail-oriented
* Good oral and written communication skills
* Production environment focus around meeting deadlines
* Basic computer skills and knowledge of Microsoft applications
* Alpha/Numeric data entry and typing skills - with excellent accuracy
* Must be a team player and maintain a positive attitude
* Physical requirements: Sitting - up to 10% of the time, Standing - up to 90% of the time, Lifting - up to 50% of the time and up to 50 pounds; Walking - up to 90% of the time
Schedule:
Monday through Friday 2:30pm to 11:00pm CST (2nd shift)
Shift differential: 10% for 2nd shift
This position may require you to work non-traditional hours and/or additional hours as business needs arise.
Work schedule might be subject to change.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition r...
....Read more...
Type: Permanent Location: Coppell, US-TX
Salary / Rate: Not Specified
Posted: 2024-05-19 08:06:20
