Field Tech III

Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.Department

Operations

Status

Non-exempt

Supervisor's Title

Area Manager

Who we are

Water is the common thread that connects us all.

We deliver vital, safe and reliable services which enable our communities to thrive.

Through infrastructure investment and Operational Excellence, we safeguard our natural resources for today and future generations.

We've got this!

The Nexus Water Group team has an opportunity for a Field Tech III based in Newland, NC.

Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

What you'll do


* Perform manual labor such as installing, repairing, maintaining water/sewer lines and force mains.


* Maintain and tests water meters; performs new meter installation.


* Conduct a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.


* Install, repair and replace underground water and wastewater mains and service laterals, using basic pluming tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.


* Inspect area for cross connection violations and other unsafe conditions.


* Maintain accurate and up-to-date records.


* Document customer interaction and Field Activities in CC&B.


* Act as liaison between the customers and customer service personnel for problem/complaint resolution.


* Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.


* Provide on-site customer communication.


* Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.


* Constant, independent travel daily between worksites on Company time.


* Must work On-Call in rotation as scheduled; responds to emergency situations as required.

Additional Responsibilities


* May assist AM with overseeing the daily tasks of other field technicians.


* May assist with repairs of water/wastewater treatment plant equipment.


* May walk 5 - 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.


* Determine consistency of meter readings; reports unusual cases of water usage to supervisor.


* Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly.

Indicate irregularities on forms for necessary action by servicing department.


* Turn off service for nonpayment of charges in vacant premises, or on for new occupants.


* Assist with ordering parts and job costing.


* Prepares a variety of ...