National Accounts Coordinator

SUMMARY:  We are seeking a highly organized and motivated individual to join our Marketing department as a National Accounts Coordinator.

In this role, you will be part of our National Accounts team and will aid the development and implementation of sales and marketing initiatives for our largest accounts.

Reporting to the Director of National Accounts, you will interact with multiple levels within the organization and support various motions across the sales cycle – from pipeline opportunity to post-close.

By demonstrating a high level of sales support, customer service, and product/service knowledge, you will assist our National Account Executives with achieving growth targets and securing strategic partnerships.

You will oversee the team’s day-to-day administrative functions, support RFP management, compile information for supplier questionnaires, and complete sales-enablement tasks to optimize revenue and retention opportunities.

This role presents a unique lens into orchestrating the intricacies of client acquisition, engagement, onboarding, and fulfillment processes for national business accounts and internal stakeholders.

 

Essential Functions:


* Develop strong relationships and serve as a liaison for management and cross-functioning teams.


* Manage project timelines, schedule and attend meetings, notate action items, communicate status, and provide diligent follow-up.


* Prepare and edit correspondence, communications, presentations, metrics and revenue reports, training materials and client-facing deliverables.


* Organize and complete supplier questionnaires and pre- and post- qualification documents.


* Manage a high volume of proposal and informational requests with varying priorities for multiple service lines and geographies.



* Maintain RFP Content Library to ensure it is well-organized, searchable and up-to-date.


* Coordinate key RFP deadlines and documents with contributors and submit RFP responses via procurement platforms such as Ariba, Coupa, Zycus, etc.



* Enter and monitor pertinent notes and client data in SFDC CRM, manage files on SharePoint, and track project status and assigned tasks on Monday.com. 


* Contribute to client engagement, onboarding, and implementation planning and fulfillment to ensure that services and deliverables are executed per agreed upon SLAs.


* Assist with the review of contracts, MNDAs, and other agreements along with providing redline documents for further review by legal, management, and executive teams.


* Complete special projects and assume additional responsibilities as requested.

 

COMPETENCIES, SKILLS AND ABILITIES:


* Must be a positive team player with outstanding client service reputation.


* Ability to work in a fast-paced environment with multiple deadlines and high expectations for attention to detail and quality of work product.


* Ability to communicate with team members and have business acumen.


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